104 Courses in Cardiff delivered Online

Overview of Stress & Anxiety Management: Psychology In a world where stress seems to lurk around every corner, mastering the art of stress management has become essential for survival. The UK's mental health landscape paints a vivid picture: according to the Mental Health Foundation, 74% of adults have felt so stressed they've been overwhelmed or unable to cope.This "Stress & Anxiety Management" course is your lifeline in turbulent times. Dive deep into the psychology of stress, unravelling its mysteries and learning to harness its power for good. Discover the subtle differences between stress and anxiety, and arm yourself with a toolkit of coping strategies. From breathing techniques to cognitive behavioural therapy, you'll explore a range of stress management approaches that can transform your life. The Stress Management course doesn't just stop at personal growth; it opens doors to a burgeoning industry. With mental health awareness on the rise, the demand for stress management experts is skyrocketing. Whether you're looking to enhance your own well-being or carve out a career in helping others, this course is your first step towards mastering the art of calm in a chaotic world. In this Stress & Anxiety Management course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Enrolling in the Stress & Anxiety Management: Psychology course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now! Get a Quick Look at The Course Content: This Stress & Anxiety Management: Psychology Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress & Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Stress & Anxiety Management: Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Stress & Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Stress & Anxiety Management: Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Stress & Anxiety Management: Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Psychology of Stress What is 'Stress'? 00:09:00 How does 'stress' affect us? 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experiences of 'stress' Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Management 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of 'Anxiety' What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00 Resources Resources - Psychology of Anxiety & Stress 00:00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Picture yourself on a fascinating journey in the world of education. You can do this by taking the Level 4 Certificate in Education and Training (RQF) qualification. It's a special qualification given by Focus Awards, and it's approved by Ofqual, a trusted organization. Here's the thing: teaching and training can be a bit tricky, but this course helps you become really good at it. You'll learn how to welcome new students, make useful materials, and teach in a way that includes everyone. This course has four parts, and it's great for people who want to be teachers, those who already teach and want to get even better, and folks switching to teaching. There's also an extra part you can take about being inclusive, which means teaching everyone no matter who they are. By taking this course, you'll become a confident and respected educator. Plus, you'll get a special certificate that shows you know your stuff. And remember, Focus Awards and Ofqual make sure your qualification is top-notch and respected in the education world. Learning Outcomes Develop effective induction and registration procedures for educational settings. Create engaging information materials, presentations, and handouts for diverse learners. Demonstrate proficiency in designing and delivering unit-specific content and assessments. Apply inclusive teaching practices and templates to promote diversity and accessibility. Submit assignments demonstrating a comprehensive understanding of course content. Why choose Focus Awards Choosing Focus Awards for your educational and training programs offers several key advantages. As an Ofqual-governed accrediting body, their qualifications enjoy wide recognition, both nationally and internationally, ensuring you're held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse qualification offerings makes them a dynamic choice for a relevant and exceptional learning experience. Opting for Focus Awards elevates your career prospects, personal development, and educational achievements. Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 140 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 360 hours. Method of Assessment Assessment involves a series of short assignments. Assignments require demonstrating general reading and incorporating references. Submission of all assignments is done through the online portal. To pass, students must meet all learning outcomes; there's no grading system. Progression Progression after completing the Level 4 Certificate in Education and Training (RQF) offers individuals various career advancement avenues in education and training. Here are some common options: QTLS (Qualified Teacher Learning and Skills): Achieve QTLS status, recognizing you as a fully qualified teacher in post-compulsory education. Level 5 Diploma in Education and Training (RQF): Elevate your qualifications with comprehensive training in teaching and training principles. Higher Education: Consider pursuing a bachelor's degree or further academic studies in education or related fields. Specialised Courses: Explore subject-specific or specialized teaching courses to deepen expertise in your chosen area. Advanced Teaching Methods: Enhance your teaching skills through advanced methods, instructional design, or technology integration courses. Leadership and Management: Prepare for leadership roles with educational administration and management courses. Special Education: Focus on specialized courses in special education for a career in teaching students with special needs. Assessment and Evaluation: Learn advanced techniques for effective teaching through assessment and evaluation courses. Language and Communication Skills: Develop language and communication skills, particularly beneficial for language or communication-focused subjects. Professional Development: Stay updated with the latest teaching trends through ongoing professional development courses and workshops. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) provides students with a thorough understanding of education and training delivery, learner assessment, resource management, and relevant role responsibilities. Who is this course for? Aspiring educators and trainers Teachers looking to enhance their skills Professionals transitioning to teaching roles Anyone passionate about inclusive education Requirements To enrol in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course Age: Learners must be at least 19 years old. Foundational Skills: Basic proficiency in literacy, language, numeracy, and ICT is expected. Practical Experience: Successful completion of this qualification entails practical work or industry placement. Minimum Practice Hours: A minimum of 30 hours of hands-on practice is required. Career path Further Education (FE) Lecturer/Instructor - £30,000 - £40,000 per year Training and Development Specialist - £35,000 - £45,000 per year Adult Education Teacher - £25,000 - £35,000 per year Training Coordinator/Manager - £30,000 - £45,000 per year Assessor/Internal Verifier - £25,000 - £35,000 per year Educational Consultant - £35,000 - £55,000 per year Note: Registration, Assessment, Certification fee included with this price.

Suicide Awareness: Suicide Awareness Training Online This Suicide Awareness Training qualification aims to raise awareness about suicide. Through this Suicide Awareness Training course, you will gain a thorough understanding of the context of suicide, the impact of stressful situations on an individual, how individuals cope differently with stressful situations, the possible effects of stressful situations on an individual's wellbeing, how an individual's outlook may impact their susceptibility to suicidal thoughts, and the importance of talking about suicide, suicidal thoughts, and seeking support. Learning Outcomes After completing this Suicide Awareness Training course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual’s coping ability influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual’s mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to signpost the individual to appropriate support and professional services. Main Course: Suicide Awareness Training Free Courses Course 01: Drug and Alcohol Awareness Training Course 02: Domestic Violence and Abuse Awareness Diploma Course 03: Level 2 Certificate in Awareness of Mental Health Problems [ Note: Free PDF certificate as soon as completing the Suicide Awareness Training course] Suicide Awareness: Suicide Awareness Training Course Curriculum of Suicide Awareness: Suicide Awareness Training Module 1: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual’s ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual’s mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services Assessment Method of Suicide Awareness Training After completing Suicide Awareness Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Suicide Awareness Training After completing the Suicide Awareness Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Suicide Awareness: Suicide Awareness Training This Suicide Awareness Training course is suitable for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements Suicide Awareness: Suicide Awareness Training To enrol in this Suicide Awareness: Suicide Awareness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Suicide Awareness: Suicide Awareness Course. Be energetic and self-motivated to complete our Suicide Awareness: Suicide Awareness Course. Basic computer Skill is required to complete our Suicide Awareness: Suicide Awareness Course. If you want to enrol in our Suicide Awareness: Suicide Awareness Course, you must be at least 15 years old.

Overview Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now! Tired of browsing and searching for the English Essentials course you are looking for? Can't find the complete English package that fulfils all your English learning needs? Then don't worry, as you have just found the ultimate English solution. Take a minute and look through this 11-in-1 extensive English Essentials bundle that has everything you need to succeed in English and other English-relevant fields! This comprehensive English Essentials course bundle is designed to elevate your English skills to new heights. Whether you're looking to master English grammar, expand your English vocabulary, or improve your English communication abilities, this English package has it all. With multiple English modules covering various English topics, you can tailor your English learning experience to meet your specific English goals. Furthermore, to help you showcase your expertise in English, we have prepared a special gift of 1 hardcopy English certificate and 1 PDF English certificate for the title course, completely free of cost. This English certificate will enhance your English credibility and encourage potential employers to pick you over the rest in the English job market. By earning this English certificate, you'll prove your English proficiency and commitment to excellence in English, making you a standout candidate for English-related roles. This English Bundle Consists of the following Premium courses: Course 01: Complete English Language Course Course 02: Understanding English Grammar Course 03: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 04: English Literature Course 05: 200 Common English Idioms and Phrases Course 06: Master English Speaking 3 Course 07: Essay Writing in English Course 08: Teaching English Online Course 09: Advanced Diploma in Copywriting Course 10: Business English Perfection Course Course 11: English for Job Interview Key Features of the Course: FREE English Essentials CPD-accredited certificate Get a free student ID card with English training (£10 applicable for international delivery) Lifetime access to the English course materials The English Training program comes with 24/7 tutor support Get instant access to this English course Learn English training from anywhere in the world The English training is affordable and simple to understand The English training is entirely online Enrol today to deepen your understanding of English. Description This English Essentials diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within this setting. The skills and knowledge gained from this English Essentials course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the English Essentials Bundle ★★★ Course 01: Complete English Language Course Module 01: Possession Module 02: Spelling Module 03: Zero conditional Module 04: First conditional Module 05: Demonstrative Pronoun and Adjective Module 06: Contractions Module 07: Exploring Adjectives Module 08: Age Module 09: Making offers and suggestions Module 10: Making a request Module 11: Want Module 12: Expressing Time Module 13: Like Module 14: Phrasal Verbs Module 15: Say and tell Module 16: Adverbs of quantity Module 17: Prepositions of place Module 18: Prepositions of movement Module 19: Verbs of the senses Module 20: Have got Module 21: Compound nouns Module 22: Comparative and superlative adjectives Module 23: Comparisons of equality Module 24: Kinds of Adverbs Module 25: So or such Module 26: Question tags Module 27: Enough Module 28: Present perfect with since, for and just Module 29: Already Module 30: Ever and how long Module 31: Past habit Module 32: Recap of the Past Perfect Module 33: Future Tense Module 34: Past Tense Module 35: Present Tense =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? Anyone from any background can enrol in this English bundle. Requirements Our English is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this expertise in English will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included You will get the PDF Certificate for the title course (Complete English Language Course) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete English Language Course) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Stress Management: Stress Management Course Online Would you like to get ready to explore the fascinating world of workplace stress management? This exceptional Workplace Stress Management gives you the chance to go off on an exhilarating journey of discovery and understanding. From the fundamentals of Workplace Stress Management to recognizing and combating distorted negative thoughts, comprehensive Workplace Stress Management offers a thorough education on the subject. Get the Workplace Stress Management training materials to learn about Rational and Irrational Beliefs and Cognitive Therapy (CT). Workplace Stress Management's broad curriculum includes sections on Cognitive Behavioural Therapy (CBT) in the Workplace. Enrol in our educational Workplace Stress Management program to expand your knowledge and develop your abilities! Learning Outcomes of Workplace Stress Management After completing this Stress Management: Stress Management Course, the learner will be able to: Gain a thorough understanding of stress types and Workplace Stress Management. The Workplace Stress Management course gives in-depth knowledge about rational and irrational beliefs. The Workplace Stress Management course explains the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace by our Workplace Stress Management course. The workplace Stress Management course increases your knowledge about how to identify and Challenge distorted negative thoughts. Main Course: Workplace Stress Management Free Courses are including with this Stress Management: Stress Management Course Along with The Stress Management: Stress Management Course, We Offer a free anger management Course Along with Stress Management: Stress Management Course, We Offer a free risk management Course Special Offers of this Stress Management: Stress Management Course This Stress Management: Stress Management Course includes a FREE PDF Certificate. Lifetime access to this Stress Management: Stress Management Course Instant access to this Stress Management: Stress Management Course Get FREE Tutor Support to this Stress Management: Stress Management Course Stress Management: Stress Management Course Online You will learn a great deal about the origins and consequences of stress in the workplace with the help of this Stress Management: Workplace Stress Management course. This Stress Management: Workplace Stress Management Course will teach you how to recognize stressors and create plans to reduce their negative effects on your personal and professional lives. Improve your communication skills with this Workplace Stress Management course to build stronger bonds with superiors and coworkers. This course on stress management: workplace stress management will also teach you how to create a welcoming workplace that encourages wellbeing and lessens stress for both you and your coworkers. Who is this course for? Stress Management: Stress Management Course Online This Workplace Stress Management course is ideal for anyone whose work or personal life suffers from stressful thoughts. Requirements Stress Management: Stress Management Course Online To enrol in this Stress Management: Stress Management Course, students must fulfil the following requirements. To join in our Stress Management: Stress Management Course, you must have a strong command of the English language. To successfully complete our Stress Management: Stress Management Course, you must be vivacious and self driven. To complete our Stress Management: Stress Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Stress Management: Stress Management Coursee. Career path Stress Management: Stress Management Course Online This Workplace Stress Management course will help to get various job like: Life Skill coach/trainer Mental health therapist Psychologist Any aspiring healthcare professionals

Dealing with Difficult People: Dealing with Difficult People Online Are you struggling to deal with difficult people? Our Dealing with Difficult People: Dealing with Difficult People course can help improve your skills at work. Dealing with Difficult People: Dealing with Difficult People defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Dealing with Difficult People: Dealing with Difficult People may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People: Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Main Course: Dealing With Difficult People Course Free Courses included with Dealing with Difficult People: Dealing with Difficult People Course: Along with Dealing With Difficult People Course you will get free Level 5 Report Writing Course Along with Dealing With Difficult People Course you will get free Communication Skills Course Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course: This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate. Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course 24/7 Support Available to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People Online Our Dealing with Difficult People: Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People: Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People: Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People: Dealing with Difficult People course. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online The Dealing with Difficult People: Dealing with Difficult People course is intended to help you obtain the skills, knowledge, and career of your dreams!

Level 2 Award in Suicide Awareness Are you prepared to free individuals from self-destructive behaviours? Raising awareness of suicide is the goal of this Level 2 Award in Suicide Awareness certification. This Level 2 Award in Suicide Awareness course will provide you with a comprehensive awareness of the suicide context. The stress, effects and conditions of an individual are explained in the Level 2 Award in Suicide Awareness course. The various ways in which people handle difficult situations are also covered in this Level 2 Award in Suicide Awareness course. Additionally, the Level 2 Award in Suicide Awareness teaches about the potential harm that stressful circumstances may do to a person's health. After completing the Level 2 Award in Suicide Awareness course, you will understand how a person's perspective may affect their propensity to consider suicide. Enrol in our Level 2 Award in Suicide Awareness course to learn the significance of discussing suicide, contemplating suicide, and getting help. Learning Outcomes Of Level 2 Award in Suicide Awareness After completing this Level 2 Award in Suicide Awareness course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness from the Level 2 Award in Suicide Awareness. This Level 2 Award in Suicide Awareness course helps to understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. You can understand stress vulnerability and how an individual’s coping ability influences their response to stressful situations and the likelihood of suicidal thoughts from the Level 2 Award in Suicide Awareness course. The Level 2 Award in Suicide Awareness describes the impact stressful situations may have on an individual’s mental health. This Level 2 Award in Suicide Awareness course explains the importance of a conversation with an individual at risk of suicide. Know how to signpost the individual to appropriate support and professional services from the Level 2 Award in Suicide Awareness. Special Offers of this Level 2 Award in Suicide Awareness Course This Level 2 Award in Suicide Awareness Course includes a FREE PDF Certificate Lifetime access to this Level 2 Award in Suicide Awareness Course Instant access to this Level 2 Award in Suicide Awareness Course Get FREE Tutor Support to this Level 2 Award in Suicide Awareness Course Level 2 Award in Suicide Awareness Enhance your ability to support others with our Level 2 Award in Suicide Awareness course. This comprehensive program provides an in-depth understanding of the suicide context, addressing the various stressors, effects, and conditions that individuals face. Through the Level 2 Award in Suicide Awareness, you'll explore the different ways people cope with difficult situations, equipping you with the skills to offer effective support. Additionally, the Level 2 Award in Suicide Awareness course highlights the potential harm that stressful circumstances can have on a person's health. By completing the Level 2 Award in Suicide Awareness, you'll gain valuable insights into how a person's perspective influences their likelihood to consider suicide, empowering you to make a meaningful difference in their lives. Enrol today and become a vital resource for those in need. Who is this course for? Level 2 Award in Suicide Awareness This Level 2 Award in Suicide Awareness course is suitable for individuals who want to stop the risk of self-harm or suicide. Requirements Level 2 Award in Suicide Awareness To enrol in this Level 2 Award in Suicide Awareness Course, students must fulfil the following requirements. To join in our Level 2 Award in Suicide Awareness Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Suicide Awareness Course, you must be vivacious and self driven. To complete our Level 2 Award in Suicide Awareness Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Award in Suicide Awareness Course. Career path Level 2 Award in Suicide Awareness This Level 2 Award in Suicide Awareness course helps to explore opportunities such as a psychologist, counsellor, safeguarding officer or other relevant work.

Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online