Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions. Learning Objectives Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
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Duration 1 Days 6 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations. Assess and develop your personal emotional intelligence competencies. Assess and develop your social emotional intelligence competencies. Practice emotional intelligence in common workplace scenarios. It was once believed that intelligence was the metric that would determine a person\'s success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you\'ll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you\'ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Benefits of Emotional Intelligence Define Emotional Intelligence Recognize EQ\'s Impact on Work Experience 2. Increasing Your Personal Emotional Intelligence in the Workplace Develop Your Level of Self-Awareness Develop Your Self-Regulation Skills Develop Your Motivation 3. Increasing Your Social Emotional Intelligence in the Workplace Develop Your Empathy Develop Your Social Skills 4. Practicing Emotional Intelligence in the Workplace Practice Emotionally Intelligent Leadership Build an Emotionally Intelligent Team Manage Change Manage Conflict Coach for Performance
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Course Overview Emotional intelligence is the ability to understand, use and master your emotions to communicate powerfully, empathise with others, and lead a stress-free, balanced life. The Diploma in Emotional Intelligence will take you on a fascinating journey through the different emotions and how they work. It will explore the power of emotions and how you can master your emotions to lead a more balanced and fulfilled life. You will also discover how negative emotions can weaken the immune system, and how to use emotional first aid to overcome feelings of guilt, low self-esteem, rejection and failure. What's more, this course will show you how to be more self aware, and how to change your life through your thoughts to achieve the things you never thought you could. This best selling Diploma in Emotional Intelligence has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Diploma in Emotional Intelligence is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Diploma in Emotional Intelligence is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Diploma in Emotional Intelligence is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Diploma in Emotional Intelligence, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Diploma in Emotional Intelligence will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Diploma in Emotional Intelligence to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
The Authority Guide to Emotional Resilience in Business course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. What you'll learn understand emotional resilience with a business focus. put in place strategies to manage stress and weather storms in the workplace. develop your own personal resilience. understand how to develop resilience within the hearts and minds of your team and your organisation. Requirements You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course. You should be interested in emotions and resilience at work. You should be keen to learn techniques to understand how to contribute to your business success. Introduction to the Authority Guide to Emotional Resilience in Business Introduction to Resilience 00:04:00 What is Resilience? 00:02:00 Why Resilience is Useful and When Resilience is Useful 00:02:00 The Benefits of Resilience and Being More Resilient 00:02:00 Moods, Environments and Situations 00:18:00 Assessing your Emotional Resilience Assessing your Emotional Resilience 00:10:00 Resilience vs. Coping Coping With The Stresses And Strains of Life 00:03:00 When Stress Takes Over 00:03:00 The Role of Risk in Resilience 00:01:00 Challenge and Resilience 00:04:00 Moving From Setback to Comeback Facilitating Change 00:02:00 Developing Resilience In Change 00:02:00 How Emotions Are Involved In Change 00:02:00 Personal Transition Through Change 00:03:00 Personal Transition Through Change Curve 00:05:00 Anxiety - Can I Cope? 00:01:00 Happiness - At Last Something Is Going To Change 00:01:00 Denial - Change? What Change? 00:01:00 Anger - This Is Having A Bigger Impact Upon Me Than I Thought 00:02:00 Disillusionment - I'm Off. This Isn't For Me. 00:01:00 Depression or Despair - Who Am I? 00:01:00 Hostility - I'm Going To Make This Work If It Kills Me 00:01:00 Acceptance - I Can See Myself In The Future 00:01:00 Moving Forward - This Can Work And Be Good 00:01:00 Ways To Look After Yourself In Times Of Change 00:01:00 The Characteristics of Resilience Characterising Resilience 00:05:00 Anti-Fragility - The Resilience Of The Future 00:02:00 Resilience Is a Mindset 00:01:00 The Dynamics Of Resilience - Your Capacity To Adapt 00:03:00 Energy Levels And Resilience - Being Energy Efficient 00:03:00 Increasing Levels Of Resilience 00:01:00 The Body's Reaction To Adversity 00:02:00 The Neuroscience Of Resilience 00:02:00 The Behaviours of Resilience The Information Contained In Emotions 00:09:00 The Role of Optimism In Resilience 00:02:00 Your Beliefs About Perfectionism - How These Impact Upon Your Resilience 00:02:00 How Your Attitude To Change Impacts Upon Your Resilience 00:02:00 How Too Much Resilience Causes Problems 00:03:00 Working With Too Much Resilience 00:02:00 The Role Of Mindfulness In Developing Resilience 00:02:00 How Coaching Helps 00:01:00 8 Action Strategies to Develop Resilience Strategy 1 - Feel in Control 00:01:00 Strategy 2 - Create a Personal Vision 00:01:00 Strategy 3 - Be Flexible and Adaptable 00:01:00 Strategy 4 - Get Organised 00:01:00 Strategy 5 - A Mindset for Problem Solving 00:01:00 Strategy 6 - Get Connected 00:01:00 Strategy 7 - Be Socially Competent 00:01:00 Strategy 8 - Be Proactive 00:01:00 Team Resilience Ways Of Working To Build Team Resilience 00:01:00 The 4 Things That Resilient Teams Do 00:05:00 The Way to Lead Resilient Teams 00:03:00 Ways To Strengthen Resilience In Others 00:04:00 Organisational Resilience What is Organisational Resilience? 00:02:00 Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA) 00:06:00 The Capacity of Individuals and Organisation to Deal with VUCA 00:02:00 Ways To Build Resilient Organisations 00:03:00 The Paradox of Resilience The Paradox of Resilience 00:01:00
Description The Emotional Freedom Technique, commonly abbreviated to EFT, is a safe, non-invasive treatment that can quickly alleviate psychological distress. In this course, you will learn about the fundamental principles of EFT and how to use it to resolve emotional difficulties. You Will Learn: What EFT is, and the relationship between energy and emotional problems The applications of EFT, and why it is so appealing to many people A basic tapping sequence that can help you overcome unpleasant feelings Practical tips that will help you get the most from your tapping treatments Benefits Of Taking This Course: By learning the basics of EFT, you will always have a healthy coping skill at your disposal, meaning you will be able to regulate your emotions in any situation If you supervise or work with people who struggle to handle their emotions, this course will give you practical strategies you can pass on to service users If you are a parent, you can use the knowledge you will gain in this course to help your children manage their feelings EFT can improve your performance and productivity at work, as it has an immediate grounding effect during stressful moments Course Modules: Module 01: EFT - Emotional Freedom Technique
Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Emotional Intelligence Online Training 39:36 1: Module 01: What is Emotional Intelligence 09:18 2: Module 02: Skills in Emotional Intelligence 02:59 3: Module 03: Tools to Regulate Your Emotions 02:57 4: Module 04: Verbal Communication Skills 02:49 5: Module 05: Non-Verbal Communication Skills 02:23 6: Module 06: Making an Impact 04:35 7: Module 07: Gaining Control 04:03 8: Module 08: Social Management and Responsibility 02:48 9: Module 09: Business Practices (I) 03:29 10: Module 10: Business Practices (II) 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change