55549 Courses in Basildon delivered Online

Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Formation officielle Auditeur Principal (Lead Auditor) BRCGS Food v9 (Norme Mondiale pour la Sécurité des Denrées Alimentaires version 9) en français. Dispensée en ligne (Zoom) en direct par un partenaire de formation agréé BRCGS. Frais d'examen et de certificat inclus dans le prix.

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

Drop-in, practical workshop for professionals seeking support with their clients who hoard.

The qualification consists of a written examination and an assignment, before attempting this qualification, candidates should seriously consider completing 2391-52 and have achieved 2382-18 or similar qualifications where knowledge and understanding of BS7671 18th edition

This practical Domestic Wiring Circuits Module 2 course covers all the commonly used domestic wiring circuits in use today and aims to make you familiar with the application and use of different types of circuit, along with practical construction, inspection and testing of the circuits built. The topics that are covered in the Domestic Wiring Circuits Module 2 course include the following and are put across in a relaxed way, with trainee interaction encouraged from the outset of the course.

This module aims to develop knowledge and understanding of the impact of Import/Export freight movement on the environment and the opportunities available to organisations to use sustainable options. we will cover CBAM , Deforestation, GSPR and many challenges facing Exporters and Importers.