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Empower yourself with critical cybersecurity knowledge in just 90 minutes. From securing passwords to encryption, this course covers essential security measures for protecting digital and physical assets. Ideal for anyone keen on safeguarding their cyber presence.

Take your first step into the transformative world of adult counselling with this comprehensive course. Master essential counselling techniques, explore psychological issues in adults, and grasp the ethical and legal considerations of the field. Gear up for a fulfilling career as a professional counsellor in the UK.

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course is expertly designed to deepen your understanding of investment banking and the essential financial tools needed for astute business decision-making. Across ten focused modules, you will explore the intricacies of investment strategies, financial analysis, and corporate finance. From mastering financial modelling techniques to crafting detailed business plans, the course offers a thorough exploration of the financial landscape without requiring physical attendance. Whether your interest lies in financial reporting, commercial law, or tax considerations, each section builds a solid foundation to enhance your financial literacy and strategic thinking. In addition, the programme addresses critical areas such as anti-money laundering and financial crime prevention, ensuring you are aware of the legal and regulatory environment surrounding finance today. Delivered entirely online, this course allows you to develop knowledge at your own pace, making it ideal for professionals seeking to advance their expertise in investment banking and financial planning. Perfect for those aiming to sharpen their financial decision-making abilities, this course balances theory with insightful analysis to support confident, informed choices in a competitive market. Key Features of Investment Banking, Financial Modelling for Decision Making and Business Plan Bundle CPD Accredited Investment Banking, Financial Modelling for Decision Making and Business Plan Course Instant PDF certificate Fully online, interactive Investment Banking, Financial Modelling for Decision Making and Business Plancourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Investment Banking, Financial Modelling for Decision Making and Business Plan Bundle course to excel! To become successful in your profession, you must have a specific set of Investment Banking, Financial Modelling for Decision Making and Business Plan skills to succeed in today's competitive world. In this in-depth Investment Banking, Financial Modelling for Decision Making and Business Plantraining course, you will develop the most in-demand Investment Banking, Financial Modelling for Decision Making and Business Plan skills to kickstart your career, as well as upgrade your existing knowledge & skills. Investment Banking, Financial Modelling for Decision Making and Business Plan Curriculum Course 01: Investment Banking Course 02: Investment Course 03: Financial Analysis Course 04: Financial Modelling Course 05: Business Plan Course 06: Corporate Finance Course 07: Financial Reporting Course 08: AML & Financial Crime Prevention Course 09: Commercial Law Course 10: Tax Accreditation This Investment Banking, Financial Modelling for Decision Making and Business Plan bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Investment Banking, Financial Modelling for Decision Making and Business Plan course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Investment Banking, Financial Modelling for Decision Making and Business Plan basics. Requirements No prior degree or experience is required to enrol in this course.= Career path This Investment Banking, Financial Modelling for Decision Making and Business Plan Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

As part of this course, we will investigate what we can do to find happiness.

Delve into the fascinating world of Behavioral Finance with this comprehensive course. Learn how cognitive biases and emotional factors influence financial decisions. Designed to equip you with actionable insights, this course is your roadmap to understanding and navigating the complex interplay of psychology and finance.

Learning Outcomes Build your expertise in employee selection and requirement Understand the process of performance appraisal management Learn about the accounting methods used in bookkeeping and payroll Develop the skills for financial budgeting, planning and control Enrich your knowledge of the principles of the payroll system Grasp the expertise for effective payroll processing Diploma in HR Bookkeeping and Payroll Management Description Every organisation needs skilled professionals to manage the employees and handle the accounts. That's why skilled HR professionals and bookkeepers are always in high demand. So, if you are looking for a demanding job with a lucrative salary, HR, bookkeeping, or payroll can be an excellent choice. Grab the chance to prepare yourself to pursue a career in these sectors with the Diploma In HR Bookkeeping And Payroll Management. Through this comprehensive course, you will get to learn the essentials of HR management, bookkeeping and payroll management. The course will provide you with an in-depth understanding of the recruitment process. It will teach you how to manage the employees and motivate or counsel them when necessary. In addition, you will learn the core strategies of bookkeeping and payroll management. The course will help you grasp the key skills to handle the financial aspects with proficiency. Then the course will help you develop a solid understanding of the payroll system. At the end of the course, you will receive a certificate of achievement endorsed by QLS. This certificate will add significant value to your resume and boost your employability. So, join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver feedback.  Career path This course will help you develop a clear understanding of this area. After completing the course, you will be able to explore career options such as HR Professional Bookkeeper Payroll Manager Accountant Course Content HR & Leadership Human Resource Management Bookkeeping & Payroll Basics Managing Payroll

A Special Educational Needs Coordinator or known as SENCO, is a teacher who is responsible for the day-to-day operation of the school's special educational needs. All mainstream schools are obliged to appoint a teacher to be their SENCO who will coordinate additional support for pupils with learning disabilities and liaise with their parents, teachers and other professionals who are involved with them. The SENCO Training - Special Educational Needs Coordinator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. You'll learn different techniques to help special students and be efficient in developing relationships with pupils and parents. This SENCO course covers a wide range of topics from the responsibilities within whole school coordination to developing inclusive strategies. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Learning Outcomes Learn about the SENCO role in policy and practice Get familiar with supporting teaching and learning You'll also learn supporting colleagues and working with professionals and organisations beyond school Know the fundamentals of developing relationships with pupils and parents You'll also learn about SENCO's Role in Leading and Managing SEND Administration Develop your inclusive practice and the future SENCO role Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design This SENCO Training Course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course You will learn everything in depth that is needed regarding SENCO roles and responsibilities. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for This is one of the best SENCO training online courses and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Special educational needs coordinator training offers so many things that could potentially benefit a range of roles, but would particularly enhance careers in- SENCO Special Teaching Other related professional roles

A Special Educational Needs Coordinator or known as SENCO, is a teacher who is responsible for the day-to-day operation of the school's special educational needs. All mainstream schools are obliged to appoint a teacher to be their SENCO who will coordinate additional support for pupils with learning disabilities and liaise with their parents, teachers and other professionals who are involved with them. The SENCO Training - Special Educational Needs Coordination is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. You'll learn different techniques to help special students and be efficient in developing relationships with pupils and parents. This SENCO course covers a wide range of topics from the responsibilities within whole school coordination to developing inclusive strategies. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Learning Outcomes Learn about the SENCO role in policy and practice Get familiar with supporting teaching and learning You'll also learn supporting colleagues and working with professionals and organisations beyond school Know the fundamentals of developing relationships with pupils and parents You'll also learn about SENCO's Role in Leading and Managing SEND Administration Develop your inclusive practice and the future SENCO role Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design This SENCO Training Course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course You will learn everything in depth that is needed regarding SENCO roles and responsibilities. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for This is one of the best SENCO training online courses and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Special educational needs coordinator training offers so many things that could potentially benefit a range of roles, but would particularly enhance careers in- SENCO Special Teaching Other related professional roles

Overview of Office 365 End User Join our Office 365 End User course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Office 365 End User course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Office 365 End User course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Office 365 End User Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office 365 End User. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office 365 End User course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Office 365 End User is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Office 365 End User course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Office 365 End User Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Office 365 End User Module 01: Introduction to Office 365 00:57:00 Module 02: Email, Contacts & Calendar 00:55:00 Module 03: Teams- OneDrive 01:10:00