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Assertive behavior is to confidently express what one feels, believes, or thinks while respecting the boundaries of feelings, beliefs, and thoughts of others. Understand the three components of interpersonal communication in more detail, verbal, vocal and visual message. We will show you how to own your thoughts and feelings and take a stand to express your rights or emotions. Learning Objectives Identify the three components of interpersonal communication, Describe the benefits of assertiveness, Explain verbal, vocal, and visual language and behaviors Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Created By Industry Expert | FREE QLS Hard Copy Certificate | FREE 2 CPD Courses & Exam | 150 CPD Points

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advance Learning Materials | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you dream of venturing into the fascinating world of travel? Whether it's planning unforgettable events, managing hospitality establishments, or sharing your travel experiences with the world, our 'Travel Agent' bundle of courses is your passport to success! Our Travel Agent bundle offers a comprehensive theoretical exploration of a dozen high-demand fields. Delve into the exciting arena of Travel & Tourism, master the art of event planning, and steer the helm of Hotel & Hospitality Management. As a travel agent, you will also learn the nuances of Concierge services, Customer Relationship Management, and even the skill of becoming a captivating Travel Blogger. The bundle doesn't stop there. Broaden your horizons with the Smartphone Photography course, a must for any travel enthusiast. Learn how to engage your audience through the Complete Communication Skills Master Class. Discover how to orchestrate the journey from point A to B with our Transport Manager Course and understand the nitty-gritty of Logistics Management. Finally, engage with an international audience with our Cross-Cultural Awareness Training. Immerse yourself in this thrilling journey and become the ultimate Travel Agent you've always aspired to be. Learning Outcomes By the end of this Travel Agent bundle course, learners will be able to: Gain a theoretical understanding of the dynamic field of Travel & Tourism. Develop comprehensive event planning strategies and learn to manage hospitality establishments. Understand the critical role of Concierge services and Customer Relationship Management in the travel industry. Learn the art of Travel Blogging and Smartphone Photography to enhance your travel narratives. Sharpen your communication skills and broaden your understanding of logistics and transport management. Learn to operate in a diverse, multicultural environment with Cross-Cultural Awareness Training. Gain comprehensive knowledge to jumpstart your career as a successful Travel Agent. The 'Travel Agent bundle encompasses a diverse spectrum of courses that collectively offer a robust foundation for anyone interested in the travel industry. Each course is meticulously designed to provide theoretical insights into its respective subject, equipping learners with the knowledge they need to excel as travel agents. The Travel & Tourism and Event Planning courses elucidate the exciting opportunities within the travel industry, while the Hotel & Hospitality Management course explores the intricate dynamics of the hospitality sector. Courses on Concierge services and Customer Relationship Management highlight the importance of excellent service in the travel industry. Aspiring travel bloggers and photographers will find valuable lessons in the Travel Blogging and Smartphone Photography courses, while the Complete Communication Skills Master Class, Transport Manager Course, and Logistics Management will instill essential business and management skills. Lastly, Cross-Cultural Awareness Training imparts knowledge of effectively interacting with diverse cultures, a crucial skill for the global travel agent. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent course is perfect for: Individuals aspiring to become travel agents. Travel enthusiasts seeking a career in the travel and tourism industry. Professionals in hospitality or event planning looking to broaden their knowledge base. Aspiring travel bloggers or photographers wanting to enhance their storytelling skills. Career path Travel Agent: Expected salary range in the UK is £20,000 - £30,000 per annum. Travel Blogger: Expected salary can range from £18,000 - £50,000 per annum Hotel Manager: Expected salary range in the UK is £28,000 - £60,000 per annum. Event Planner: Expected salary range in the UK is £20,000 - £40,000 per annum. Concierge: Expected salary range in the UK is £15,000 - £27,000 per annum.

This Level 5 Report Writing course will help you learn from the ground up and advance to a higher level of professionalism. As you may know, organizational Business Report Writing abilities are vital because they help develop trust and professionalism. So, if you want to improve your communication and report writing skills, this is the course for you. The course is structured into modules and submodules to make it easier for the learner to grasp the concept, beginning with essential information and progressing to the most advanced level. The course covers both the academic and practical components of all aspects of Business Writing Skills Management. This comprehensive Report Writing course is the perfect way to kickstart your career in the field. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing the Level 5 Report Writing course, you will be able to: Prepare, write and edit reports. Write Business Report Writing. Collect and handle information. Improve the presentation of the report. Develop research skills. Develop creativity and innovation. Develop critical thinking skills. Communicate effectively in the workplace. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Report Writing Course Bundle Courses*** Course 01: Level 5 Report Writing Course Course 02: Level 4 Time Management Course Course 03: HR Management Course Course 04: HR and Payroll Management Course 05: Level 5 Diploma in Risk Management ***Other Benefits of this Course*** 5 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] Report Writing Course Curriculum Module 1: Introduction Module 2: The Basics of Business Report Writing Module 3: The Practical Side (Part-1): Preparation & Planning Module 4: The Practical Side (Part-2): Collecting and Handling Information Module 5: The Practical Side (Part-3): Writing and Revising Report Module 6: The Creative Side (Part -1): A Style Guide to Good Report Writing Module 7: The Creative Side (Part -2): Improving the Presentation of Your Report Module 8: Developing Research Skills Module 9: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development --------------------------- Assessment Method After completing each module of the Level 5 Report Writing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Report writing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13. 99. Who is this course for? Report Writing Business owners, managers, entrepreneurs Entrepreneurs planning to start their own business People seeking to expand their career opportunities Office workers at all levels Team Leaders and supervisors Requirements There are no specific requirements for the Report Writing course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Dive into the world of project management with our comprehensive course! Master the fundamentals, explore advanced tools such as Jira, Microsoft Teams, and Trello, and gain real-world insights. From Agile methodologies to effective communication strategies, this course equips you with the skills to excel as a confident and successful project manager.

Master the art of remote work with our comprehensive 'Remote Working Online Training' course. From setting up a productive home office and effective communication strategies to staying motivated, boosting productivity, and fostering virtual collaboration, this course equips you with the essential skills for success in the digital workplace. Explore modules on virtual etiquette, cybersecurity, and strategies for continuous growth as a remote professional. Elevate your remote work experience and thrive in the evolving world of flexible and digital work environments.