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Follow your dreams by enrolling on the Diploma in Psychology and NLP Understanding course today and develop the experience, skills and knowledge you need to enhance your professional development. Diploma in Psychology and NLP Understanding will help you arm yourself with the qualities you need to work towards your dream job. Study the Diploma in Psychology and NLP Understanding training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Diploma in Psychology and NLP Understanding course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Diploma in Psychology and NLP Understanding course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Diploma in Psychology and NLP Understanding course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Diploma in Psychology and NLP Understanding course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Diploma in Psychology and NLP Understanding course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Diploma in Psychology and NLP Understanding course. The Diploma in Psychology and NLP Understanding course is designed by industry experts and is tailored to help you learn new skills with ease.  The Diploma in Psychology and NLP Understanding is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Diploma in Psychology and NLP Understanding when it suits you. Access the Diploma in Psychology and NLP Understanding course modules from any internet-enabled device, including computers, tablets, and smartphones. The Diploma in Psychology and NLP Understanding course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Diploma in Psychology and NLP Understanding now and start learning instantly! Please note that this course does not entitle you to join the HCPC register or recognised as psychologist. Through this course you will come across all the basic guidelines of psychology to boost and shine your knowledge in this particular field of Psychology and it will add your CPD points. What You Get Out Of Studying Diploma in Psychology and NLP Understanding With Janets: Receive a digital Certificate upon successful completion of the Diploma in Psychology and NLP Understanding course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Diploma in Psychology and NLP Understanding training course is delivered through Janets' online learning platform. Access the Diploma in Psychology and NLP Understanding content from any internet-enabled device whenever or wherever you want to. The Diploma in Psychology and NLP Understanding course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Diploma in Psychology and NLP Understanding course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Diploma in Psychology and NLP Understanding course. After successfully passing the Diploma in Psychology and NLP Understanding course exam, you will be able to apply for a CPD-accredited certificate as proof of your Diploma in Psychology and NLP Understanding qualification. Certification All students who successfully complete the Diploma in Psychology and NLP Understanding course can instantly download their digital certificate. You can also purchase a hard copy of the Diploma in Psychology and NLP Understanding course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Diploma in Psychology and NLP Understanding is ideal for those who already work in this sector or are an aspiring professional. This Diploma in Psychology and NLP Understanding course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Diploma in Psychology and NLP Understanding is open to all students and has no formal entry requirements. To study the Diploma in Psychology and NLP Understanding course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Diploma in Psychology and NLP Understanding is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Diploma in Psychology and NLP Understanding and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Follow your dreams by enrolling on the Diploma in Psychology and Personal Development course today and develop the experience, skills and knowledge you need to enhance your professional development. Diploma in Psychology and Personal Development will help you arm yourself with the qualities you need to work towards your dream job. Study the Diploma in Psychology and Personal Development training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Diploma in Psychology and Personal Development course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Diploma in Psychology and Personal Development course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Diploma in Psychology and Personal Development course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Diploma in Psychology and Personal Development course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Diploma in Psychology and Personal Development course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Diploma in Psychology and Personal Development course. The Diploma in Psychology and Personal Development course is designed by industry experts and is tailored to help you learn new skills with ease.  The Diploma in Psychology and Personal Development is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Diploma in Psychology and Personal Development when it suits you. Access the Diploma in Psychology and Personal Development course modules from any internet-enabled device, including computers, tablets, and smartphones. The Diploma in Psychology and Personal Development course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Diploma in Psychology and Personal Development now and start learning instantly! Please note that this course does not entitle you to join the HCPC register or recognised as psychologist. Through this course you will come across all the basic guidelines of psychology to boost and shine your knowledge in this particular field of Psychology and it will add your CPD points. What You Get Out Of Studying Diploma in Psychology and Personal Development With Janets: Receive a digital Certificate upon successful completion of the Diploma in Psychology and Personal Development course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Diploma in Psychology and Personal Development training course is delivered through Janets' online learning platform. Access the Diploma in Psychology and Personal Development content from any internet-enabled device whenever or wherever you want to. The Diploma in Psychology and Personal Development course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Diploma in Psychology and Personal Development course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Diploma in Psychology and Personal Development course. After successfully passing the Diploma in Psychology and Personal Development course exam, you will be able to apply for a CPD-accredited certificate as proof of your Diploma in Psychology and Personal Development qualification. Certification All students who successfully complete the Diploma in Psychology and Personal Development course can instantly download their digital certificate. You can also purchase a hard copy of the Diploma in Psychology and Personal Development course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Diploma in Psychology and Personal Development is ideal for those who already work in this sector or are an aspiring professional. This Diploma in Psychology and Personal Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Diploma in Psychology and Personal Development is open to all students and has no formal entry requirements. To study the Diploma in Psychology and Personal Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Diploma in Psychology and Personal Development is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Diploma in Psychology and Personal Development and gain an industry-recognised qualification that will help you excel in finding your ideal job.

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course! Welcome from Simon Lee Maryan, Course Creator What is the Immediate Care Process? CPD Accreditation About the Course Creator How to Navigate this course What Are Your Initial Outcomes Individual Change Readiness Assess 2 Part 1 - Theory Part 1 - Introduction Video 3 Bonus Module 1: Psychological and Physiological Effects of Stress Lesson BM1.1: Stress and Work Lesson BM1.2: Types of Stress and Causes Lesson BM1.3: Physical Effects of Stress - Musculoskeletal Lesson BM1.4: Physical Effects of Stress - Respiratory Lesson BM 1.5: Physical Effects of Stress - Cardiovascular Lesson BM 1.6: Physical Effects of Stress - Endocrine Lesson BM 1.7: Physical Effects of Stress - Gastrointestinal Lesson BM 1.8: Physical Effects of Stress - Nervous Lesson BM 1.9 - Psychological Effects of Stress 4 Bonus Module 2: Psychological and Physiological Effects of Fatigue Lesson BM 2.1: Definition of Fatigue Lesson BM 2.2: Types of fatigue and Causes Lesson BM 2.3: Psychological Effects of Fatigue Lesson BM 2.4: Methods to Manage Stress and Fatigue 5 Module 1: Foundation Theory Lesson 1.1: The Principles for Success Lesson 1.2: Creating Outcomes with Positive Effect Lesson 1.3: Cause and Effect Lesson 1.4: The Mind-Body Connection Lesson 1.5: Neurological Connections Lesson 1.6: The Presuppositions for Life 6 Module 2: Communication Principles and Skills Module 2: Introduction Video Lesson 2.1: A Communication Model Lesson 2.2: Observing Body Language and Non-Verbal Communication Lesson 2.2.1: Behavioural Profiling Aide Memoire Lesson 2.2.2: Basic Behavioural Profiling Exercises Lesson 2.3: Rapport - What is it, how do we build and maintain it? Lesson 2.4: Our Senses and Language Lesson 2.4.1: Exercise - Sensory Preference Lesson 2.4.1 - Exercise Worksheet Lesson 2.5: Predicate Language Module 2 Assessment 7 Module 3: The Limbic System, Memory and Brain Activity Lesson 3.1: How the Limbic System Affects Memory Lesson 3.1.1: Memory Graphics - Downloads Lesson 3.2: Perceptual Blindness and Conscious Overload Lesson 3.3: Brain Activity and Brain Waves Lesson 3.4: Circadian Rhythm Lesson 3.4.1: Exercise Worksheet - Sleep Diary Lesson 3.5:Ultradian Rhythm Module 3 Assessment 8 Module 4: Influences on Your State of Mind, Emotions, Beliefs and Decisions Lesson 4.1: Influences on Your State of Mind Lesson 4.2: Emotional Response vs Decisions Lesson 4.3: Beliefs Lesson 4.4: Identifying Limiting Beliefs Lesson 4.4.1: Exercise Worksheet - Identify Your Limiting Beliefs Lesson 4.5: Limiting Beliefs - Framing Principle, Frame of Reference Lesson 4.5.1: Reframing, Schemas, Meaning Lesson 4.5.2 - Exercise Worksheet - Identify Your Frames of Reference, Schemas and Meaning Lesson 4.6: Values Lesson 4.6.1: Values Exercise Video Explanation Lesson 4.6.1 - Values Exercise WorkSheet Lesson 4.6.2: Beliefs Behind Your Values Video Explanation Lesson 4.6.2 - Exercise Worksheet 2 - Beliefs Behind Your Values Module 4 Assessment 9 Module 5: Behavioural Change Module 5: Introduction Video Lesson 5.1: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF Lesson 5.2: The Intentional Change Model Lesson 5.2.1: Reflective Exercise - Who Helped Me and Who Tried Lesson 5.3: The Intentional Change Model Cont. Module 5 Assessment 10 Part 2 - Techniques Part 2 - Techniques Introduction 11 Module 6: Negative Thought Pattern Interrupt Lesson 6.1: Negative Thought Pattern Interrupt - What Is It? Lesson 6.2: NTPI - The Process Overview Lesson 6.3: NTPI - The Process in Detail Lesson 6.4: NTPI - Live Video Demo with Client 12 Module 7: The Whole Brain State Lesson 7.1: The Whole Brain State (WBS) - Description Lesson 7.2: WBS - The Process Lesson 7.3: The Whole Brain State - Live Video Demo with Client 13 Module 8: Anchoring Lesson 8.1: Brief History of Anchoring Lesson 8.2: Uses of Anchoring Lesson 8.4.1: Icarus Anchoring Process - PDF Download Lesson 8.4: The Anchoring Process Lesson 8.5: Anchoring - Live Video Demo with Client Lesson 8.6: Hot to Bring All Three Techniques Together 14 Bonus Module 3: Personal Needs Lesson B3.1: How are Your Personal Needs Being Fulfilled? Lesson B 3.2 - Exercise Worksheet - Hierarchy of Needs 15 Next steps More resources for you Before you go...

Ready to break free from emotional baggage and embrace inner peace? Our course is designed for those looking for quick, effective ways to release their anger. Join us on a journey of cathartic release and emotional healing.

Course curriculum Week 1: Understanding Negative Thoughts Introduction from Simon Lee Maryan Day 1: Introduction to the Challenge Day 1.1: Fasting Day 1.2: Cold Water Exposure Day 2: Identifying Negative Thought Patterns Day 3: Effects of Negative Thinking Day 4: Journaling for Self-Awareness Day 5: Cognitive Restructuring Day 6: Practicing Mindfulness Day 7: Weekly Reflection Day 1.2.1: Leading From the Front 2 Week 2: Managing Stress Day 8: Understanding Stress Day 9: Effects of Stress on the Body Day 10: Stress Reduction Techniques Day 11: Time Management and Stress Day 12: Stress-Reducing Habits Day 13: Emotional Regulation and Psychological Resilience Day 14: Weekly Reflection 3 Week 3: Combating Fatigue Day 15: Understanding Fatigue Day 16: Effects of Fatigue Day 17: Circadian Rhythm and Good Sleep Hygiene Day 18: Energy-Boosting Nutrition and Psychological Resilience Day 19: Physical Activity for Energy Day 20: Mindfulness for Fatigue Management Day 21: Weekly Reflection 4 Week 4: Maintaining Positivity Day 22: Building Positive Habits Day 23: Gratitude and Positivity Day 24: Positive Affirmations Day 25: Social Support and Positivity Day 26: Resilience and Positivity Day 27: Final Reflection End of Challenge Reflective Feedback Day 28: Recap and Celebration Day 29: Your Next Steps Day 30: Additional Resources 5 Bonus Resources An Interview About Some of My Experiences

Unlock a deeper understanding of the human mind with our Psychology of Anxiety & Stress Diploma. Explore the intricacies of anxiety and stress, learn effective coping mechanisms, and gain valuable insights into mental well-being. This comprehensive online course offers expert guidance, empowering you to navigate the complexities of psychological stressors. Elevate your knowledge, enhance your emotional intelligence, and embark on a journey towards a healthier, more resilient mindset. Enroll now for a transformative learning experience in the fascinating realm of psychology.

Master effective Classroom Behavior Management techniques with our comprehensive course. Learn strategies to create a positive learning environment, address challenging behaviors, and promote student engagement. Enroll now to enhance your teaching skills and create a harmonious classroom experience for both teachers and students.

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel