Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Semantically, alternative medicine refers to health treatment that is not practised using standard techniques that are typically used by doctors. Some also call it integrative or complementary therapy. Alternative medicine may include homoeopathy, traditional medicine, chiropractic, and acupuncture. Nowadays, health care experts themselves are becoming more and more open to alternative medicine and accepting the advantages of alternative medicine. Janets introduces the Diploma in Alternative Medicine at an affordable price for learners to gain the knowledge required to work in the alternative medicine field and enjoy a long career in any relevant domain. It provides a fantastic opportunity for those who are looking to brush up their knowledge and boost their career with an acknowledged certificate. This online alternative medicine course comprises 42 units that will take approximately 33 hours to complete. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. Why Choose this Course? By selecting this course, you'll have: Certificate (e-certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, through your computer, tablet or mobile device Instant feedback through mock tests and multiple-choice assessments 24/7 help desk available from our Customer Service teams Full Teacher Support during weekdays The list of alternative medicines Knowledge about the benefits of alternative medicines Course Design The course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan. The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Though it's an advanced course, anyone wanting to gain comprehensive knowledge and inherent experience in the relevant field is suitable for this alternative medicine course. Therefore, no additional lesson is compulsory. Besides, experts from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject.
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Level 2 Certificate in Understanding Domestic Abuse Course Online According to the annual Crime Survey, almost 2.5 Million adults experience domestic abuse: domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse: domestic abuse as a child. Although domestic abuse: domestic abuse is often an unreported crime, most cases are kept hidden. This Level 2 Certificate in Understanding Domestic Abuse Course aims to increase learners' awareness and understanding of domestic abuse: domestic abuse and its impacts. Domestic abuse: domestic abuse and its impacts must be understood by those working in various fields, including healthcare, social care, childcare, education, and housing. Why choose this Level 2 Certificate in Understanding Domestic Abuse Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 2 Certificate in Understanding Domestic Abuse Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course. Main Course: Level 2 Certificate in Understanding Domestic Abuse Course Free Courses included with Level 2 Certificate in Understanding Domestic Abuse Course Course 01: Equality and Diversity Course 02: Healthcare Management Training Course 03: Level 5 Mental Health First Aid Certification Course 04: Mental Health Support Worker Special Offers of this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course: This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course Instant access to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course 24/7 Support Available to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course] Level 2 Certificate in Understanding Domestic Abuse Course Online This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course consists of 04 modules. Course Curriculum of Level 2 Certificate in Understanding Domestic Abuse Course Module 01: Understand Domestic Abuse Module 02: Understand the Signs and Risk Factors Associated with Domestic Abuse Module 03: Understand the Impact of Domestic Abuse Module 04: Understand Policy, Response and Intervention in Relation to Domestic Abuse Assessment Method of Level 2 Certificate in Understanding Domestic Abuse Course After completing Working in Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse Course Online This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse course is ideal for anyone who has a responsibility to support those experiencing domestic abuse: domestic abuse. Special Note: Our Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Requirements Level 2 Certificate in Understanding Domestic Abuse Course Online To enrol in this Understanding Domestic Abuse: Domestic Abuse Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Understanding Domestic Abuse: Domestic Abuse Course. Be energetic and self-motivated to complete our Understanding Domestic Abuse: Domestic Abuse Course. Basic computer Skill is required to complete our Understanding Domestic Abuse: Domestic Abuse Course. If you want to enrol in our Understanding Domestic Abuse: Domestic Abuse Course, you must be at least 15 years old. Career path Level 2 Certificate in Understanding Domestic Abuse Course Online Upon completing this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse course, you can become familiarised with the response and support of those domestically abused.
Nutrition: Nutrition Course Online Introducing Nutrition: Nutrition Course "Empowering the Next Generation" Online course! The importance of dietary balance has prompted millions of adults worldwide to begin taking their dietary habits more seriously, proactively monitoring and controlling what they put into their bodies. However, the fast pace of modern life makes it increasingly difficult for the general public to achieve true dietary balance. It takes the advice and support of professional nutritionists to guide health-conscious individuals in the right direction. This exclusive Nutrition: Nutrition Course was designed by the industry experts to teach you about the important role of the professional nutrition advisor. Discover why qualified nutritionists are in higher demand globally than ever before, and start working toward a rewarding career. The Nutrition: Nutrition Course includes easy-to-understand modules that break down each topic and ensure that all students have a comprehensive learning experience. Enrol in our Nutrition: Nutrition Course today to gain the experience, skills, and knowledge you need to advance your career. Main Course: Nutrition Course Courses including with this bundle. Course 01: Level 2 Certificate in Understanding Nutrition and Health Course 02: Diploma in Sports Nutrition Special Offers of this Nutrition: Nutrition Course: This Nutrition: Nutrition Course includes a FREE PDF Certificate. Lifetime access to this Nutrition: Nutrition Course Instant access to this Nutrition: Nutrition Course 24/7 Support Available to this Nutrition: Nutrition Course [ Note: Free PDF certificate as soon as completing the Nutrition: Nutrition Course] Nutrition: Nutrition Course Online This Nutrition: Nutrition Course consists of 08 modules. Course Curriculum of Nutrition: Nutrition Course Module 01: Introduction to Nutrition Module 02: Diet and Nutrition: Dietary Guidelines Module 03: Nutrition and the Human Body Module 04: Nutrition Important for Metabolism and Blood Function Module 05: Macronutrients in the Diet: Protein Module 06: Macronutrients in the Diet: Lipids Module 07: Nutrition throughout the Life Cycle Module 08: Nutrition and Society: Food Politics and Views Assessment Method of Nutrition: Nutrition Course After completing Working in Nutrition: Nutrition Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Nutrition: Nutrition Course After completing the Nutrition: Nutrition Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Nutrition: Nutrition Course Online This advanced Nutrition: Nutrition Course is ideal for anyone who wants to turn a lifelong interest in diet and human health into a rewarding career. Requirements Nutrition: Nutrition Course Online To enrol in this Nutrition: Nutrition Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nutrition: Nutrition Course. Be energetic and self-motivated to complete our Nutrition: Nutrition Course. Basic computer Skill is required to complete our Nutrition: Nutrition Course. If you want to enrol in our Nutrition: Nutrition Course, you must be at least 15 years old.
Get the right Balance with your Work and Life Work-life balance is a term used for the idea that you need time for both work and other aspects of life, whether those are family-related or personal interests. So get your life sorted with this life changing course and feel the difference. The phrase 'work-life balance' is rather more recent in origin. It has taken on a new meaning with the recent technological changes that have made it possible for workers to stay in touch 24 hours a day, seven days a week. Smart phones, remote working technology and the like have meant that, even on holiday, people find it hard to 'switch off' and genuinely rest, and the complaint is often that people are expected to be 'on-call' at all times, without being allowed to have a life outside work. If you want to know more about work life balance, then this is your chance to learn. Keep in mind that having the right skills and knowledge on work life balance will help you become happier, healthier, and more productive. Course Highlights Accredited Diploma in Work Life Balance is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Work Life Balance into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Work Life Balance Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Work Life Balance is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Work Life Balance is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Work Life Balance WHAT IS A BALANCED LIFE? FREE 00:30:00 HOW TO BALANCE LIFE AND WORK FREE 00:30:00 HOW WOULD BALANCE WORK FOR YOU 00:30:00 FINDING TIME IN YOUR BUSY SCHEDULE 00:30:00 DOES YOUR LIFE FEEL LIKE RUNNING A MARATHON? 00:15:00 Balancing Work Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Work-Life Balance Certificate Course- Activities 00:00:00 Mock Exam Final Exam
Venture into the intricate realm of anti-social behaviour with our specially crafted Anti Social Behaviour course, designed to offer deep insights and understanding. Discover the underpinnings of such behaviours, with a keen focus on familial influences and psychological aspects. Delve into the legal landscape surrounding anti-social actions, and arm yourself with knowledge to detect, understand, and prevent such tendencies, ensuring societal harmony and wellbeing. Learning Outcomes Grasp the fundamental principles surrounding anti-social behaviour. Analyse the role of familial background in fostering anti-social tendencies. Interpret the legal ramifications, notably the Anti-Social Behaviour Order. Understand the connection between anger and anti-social conduct. Identify preventive strategies to combat and diminish anti-social behaviour.. Why choose this Anti Social Behaviour course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Anti Social Behaviour Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Anti Social Behaviour course for? Individuals keen on understanding behavioural patterns in society. Social workers aiming to enhance their intervention strategies. Law enforcement officers wanting to understand the root causes of anti-social behaviours. Psychologists and therapists focusing on behavioural disorders. Educators aiming to recognise and address disruptive behaviours in educational settings. Career path Behavioural Analyst - £30,000 - £45,000 Social Worker - £28,000 - £40,000 Community Support Officer - £20,000 - £30,000 Educational Behavioural Specialist - £25,000 - £37,000 Clinical Psychologist - £31,000 - £48,000 Youth Support Worker - £20,000 - £29,000 Prerequisites This Anti Social Behaviour does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Anti Social Behaviour was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Overview of Anti-social Behaviour Overview of Anti-social Behaviour 00:19:00 Module 2: Family Influences on Anti-social Behaviour Family Influences on Anti-social Behaviour 00:22:00 Module 3: Anti-Social Behaviour Order Anti-Social Behaviour Order 00:22:00 Module 4: Anger and Anti-social Behaviour Anger and Anti-social Behaviour 00:22:00 Module 5: Understanding Antisocial Personality Understanding Antisocial Personality 00:17:00 Module 6: Prevention of Anti-social Behaviour Prevention of Anti-social Behaviour 00:26:00 Assignment Assignment - Anti Social Behaviour 00:00:00