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5001 Courses delivered On Demand

Trainer : Train the Trainer

By Training Tale

Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Learning Outcomes After completing this Train the Trainer Course course, learner will be able to: Gain a thorough understanding of needs assessment Gain in-depth knowledge about adult learners Understand training styles Gain a solid understanding of today's learner Know how to write instructional objectives Understand selecting, designing, and developing active-training methods Know how to create a positive learning environment Know how to use visual aids Know how to evaluate training Know how to train across cultures Understand storytelling as a training technique Know how to use technology in training Understand the business of consulting Why Choose Train the Trainer Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Train the Trainer Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Others Benefits of this Train the Trainer Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Train the Trainer Course] Detailed course curriculum *** Trainer : Train the Trainer *** Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method After completing each module of the Train the Trainer Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Train the Trainer course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Train the Trainer Course is ideal for both existing and future instructor, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements There are no specific requirements for this Train the Trainer Course because it does not require any advanced knowledge or skills. Career path The knowledge you will gain through this Train the Trainer Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included

Trainer : Train the Trainer
Delivered Online On Demand15 hours
£12

Customer Service Agent

4.7(160)

By Janets

The Customer Service Agent course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Agent course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Agent WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Agent 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Agent
Delivered Online On Demand7 days
£25

Customer Service Manager

4.7(160)

By Janets

The Customer Service Manager course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Manager course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Manager WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Manager 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Manager
Delivered Online On Demand7 days
£25

Clustering and Classification with Machine Learning in Python

By Packt

Implement machine learning-based clustering and classification in Python for pattern recognition and data analysis

Clustering and Classification with Machine Learning in Python
Delivered Online On Demand5 hours 50 minutes
£135.99

Pet First Aid Certificate Course

4.7(160)

By Janets

Gain essential pet first aid skills with our comprehensive Pet First Aid Certificate Course. Learn to confidently respond to emergencies, administer basic care, and ensure the well-being of your furry friends. Enroll now for expert-led training and become a certified pet first aid provider. Your four-legged companions deserve the best care – be their first line of defense in times of need. Start your journey to pet safety today!

Pet First Aid Certificate Course
Delivered Online On Demand11 hours
£9.99

Pet First Aid Course

4.3(43)

By John Academy

Description: It is always better to be prepared for the bad situations. If you are a pet owner, it is inevitable that your pet will eventually fall ill or get injured. Now, the first aid is the immediate care for that injured pet, prevent any further harm, and keep the health condition stable. If you want to learn about all the aspects of taking care your pet, then you should definitely take Pet First Aid Course. A well-informed owner will be able to make a quick assessment of the scene and a quick examination of the victim. Immediate attention is given to the animal's level of consciousness, airway patency, breathing, and circulatory functions (including pulse). There are several techniques for doing inspection, managing transport, using first aid apparatus, bandaging, cleaning the wound, etc. The course has several modules thoroughly discussing all these aspects and give you a profound knowledge about them. It also has modules on how to handle bee/insect stings, bloat and burns. You will also be taught on how to perform CPR, mollify chemical injuries, dehydration, diarrhoea, vomiting and other similar health issues. So what are you waiting for? Get started with this course now. Who is the course for? Animal Health Care employees or professionals who want to improve themselves. Dog and Cat owners and lovers who want to learn how to provide first aid for their pets. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Pet First Aid Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Animal Breeder Animal Groomer Animal Handler Veterinary Doctor Veterinary Technician. Pet First Aid Course Introduction to Pet First Aid 00:15:00 What is First Aid? 00:15:00 Abscess & Bandaging 00:15:00 Bee Stings / Insect Bites & Bleeding 00:15:00 Bloat and Burns 00:15:00 Cardiopulmonary Resuscitation (CPR) 00:15:00 Chemical Injuries, Dehydration 00:15:00 Diarrhea, Vomiting & Difficult birth 00:15:00 Electrocution & Eye Injuries 00:15:00 Fainting/Dizziness (Syncope) 00:15:00 First Aid for Choking & Poisoning 00:15:00 Fractures / Injuries 00:15:00 Hyperthermia (Heat Stroke, Heat Prostration) 00:15:00 Impalement Injuries, Near Drowing 00:15:00 Physical Exam Checklist for Pets 00:30:00 Preventing a Health and Safety Crisis 00:15:00 Choking & Poisoning 00:15:00 Travelling 00:15:00 Shock 00:15:00 Snakebite 00:15:00 Straining & Sunburn 00:15:00 When Your Pet Cannot Breathe 00:15:00 Conclusion to Pet First Aid 00:15:00 Mock Exam Mock Exam- Pet First Aid Course 00:20:00 Final Exam Final Exam- Pet First Aid Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Pet First Aid Course
Delivered Online On Demand6 hours 40 minutes
£18

Basic Tips for Gamers

4.3(43)

By John Academy

 Do you consider gaming as part of your daily routine and can't avoid it since you feel like you can't live without it? How about the finances involved in gaming? Are you having a hard time dealing with these? If so, then this course will be able to help you in the financial stability of gamers. Description: Do you consider being a game developer as your dream job? Or are you someone who has been gaming for the longest time that you cannot already avoid it? Either way, are you having issues with your financial stability due to the development of the gaming industry? If so, then this course will help you by providing you with the tips and advice for gamers. You would surely learn how to make yourself financially stable without sacrificing your passion for gaming development. You will be taught how to keep track of your spending whenever you need to play games. If you are currently having a problem with finances, you need to be able to pinpoint what the causes are and how to solve this issue. The most important part of the course is where you will be able to learn the best way to finance games and learn how to handle yourself when you have financial problems related to gaming. Who is the course for? Game makers or developers who want to improve their financial status. People who have an interest in games which need to be guided with their financial concerns. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Financial Tips for Gamers is a useful qualification to possess, and would be beneficial for the following careers: Assistant Producer Game Designers Game Developer Game Programmer Gamers Product Manager Software Developer. Financial Tips for Gamers Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Mock Exam Mock Exam- Basic Tips for Gamers 00:20:00 Final Exam Final Exam- Basic Tips for Gamers 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Basic Tips for Gamers
Delivered Online On Demand7 hours 25 minutes
£11.99

Free Workshop: *Understanding Social Anxiety* + 6 Aspects That Keep It Going

By Anxiety Curse- Ivana Franekova

Free *Understanding Social Anxiety* workshop will teach you: a) What Social Anxiety is; b) 6 main aspects that keep it going.

Free Workshop: *Understanding Social Anxiety* + 6 Aspects That Keep It Going
Delivered Online On Demand
FREE

When a Loved One has fatigue...how to help them, and yourself.

By Pamela Rose - Fatigue Coach

A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too. Why can this help me? The person you love and care for is still there, they just can’t live the life they used to be able to live - not for now, anyway. It’s very possible for them to achieve improvements and even full recovery, but it takes time, patience and a lot of adjustment. One of the most important things someone with extreme fatigue must do is reprioritise what they use their valuable energy on. They have to make sensible decisions around what they should do every single day, and that’s bound to impact you too. They might also experience emotional ups and downs that you’re not used to them displaying. Adjusting to this can be tough for those of you who are supporting them, as can knowing how you can best help them.  This webinar will help you process how this is affecting your life too, and give you guidance around how to best support your loved one on their recovery journey, while looking after yourself too. Contents A quick introduction!Loved ones intro.mov 2 mins 140 MB The webinar recordingvideo1931976197.mp4 51 mins 74.3 MB The Q&A digestA written capture of our Question & Answer discussion.Q&A capture from 2310.pdf 207 KB A copy of the slides I presentedLoved ones_slides1023.pdf 1.35 MB A final thought from me...loved ones outro.mov 4 mins228 MB

When a Loved One has fatigue...how to help them, and yourself.
Delivered Online On Demand1 hour
£10

Diploma in Office Admin and Reception

4.7(47)

By Academy for Health and Fitness

The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities. The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work. Learning Outcome Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists Be trained in the role of an office administrator and receptionist to fast-track your career Familiarise with administrative and reception duties to ensure the smooth running of an office Learn how to motivate your team and provide them with the right tools to achieve common work goals Develop your knowledge of telephone etiquette and understand how to respond to difficult customers Why Choose a Diploma In Office Admin And Reception - Level 3? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course: Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Admin and Reception course does not require you to have any prior qualifications or experience. Anybody who wants to start a career as an office admin. Anybody who wants to learn basic receptionist skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path Receptionist Telephonist School Secretary Office Admin Health Record Clerk Receptionists in the UK earn around 15K - 22K per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Diploma in Office Admin and Reception
Delivered Online On Demand19 hours
£12