Are you poised to make a mark in the ever-evolving landscape of business marketing? Do you aspire to propel your brand to new heights, tapping into the potential of transformative marketing techniques? Dive into our meticulously crafted Business Marketing bundle, packed with 20 insightful courses to fast-track your aspirations. From the essentials of Business Management, Business Studies, and Business Law, to the nuanced techniques of Digital Marketing and Affiliate Marketing, and even the science of Data Analysis in Excel - this bundle is your blueprint for success. Bolster your knowledge with the strategies behind Lead Generation, master the art of Time Management, and foster lasting relationships through our Diploma in Customer Relationship Management (CRM). Every step you take within this comprehensive course reinforces your grasp on business marketing. The twenty courses are: Business Management Business Studies Business Law Business Intelligence Analyst Business Performance Management Project Management Marketing Marketing Strategies for Business Marketing Secrets for High Sales Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels Social Media Marketing Course - The Step by Step Guide Digital Marketing: The Ultimate Guide to Strategic Marketing Affiliate Marketing Passive Income Made Easy Diploma in Customer Relationship Management (CRM) Data Analysis and Forecasting in Excel Time Management Training - Online Course Decision Making and Critical Thinking Learning Outcomes Acquire foundational knowledge in business operations, including management, law, and performance metrics. Understand and implement effective marketing strategies to boost sales and brand visibility. Cultivate advanced sales skills and create robust sales funnels for maximum revenue generation. Navigate the digital realm with expertise in social media and affiliate marketing techniques. Harness the power of data to make informed decisions and predict market trends. Develop critical thinking abilities and make strategic decisions based on thorough analysis. Embark on a transformative journey through the dynamic realm of business marketing. The first ten courses provide an in-depth understanding of the fundamentals of business - from the intricacies of Business Intelligence Analysis to the strategic aspects of Project Management. The latter half of the bundle unveils the secrets of successful marketing. Whether it's mastering Lead Generation with Attraction Marketing, decoding the strategies behind high sales, or comprehending the facets of Digital Marketing and Social Media Marketing, the course provides holistic coverage. In addition, the module on Time Management equips learners with strategies to maximise productivity, while Decision Making and Critical Thinking fosters a methodical approach to challenges. Our Business Marketing bundle isn't merely about knowledge acquisition; it's about applying these learnings for results. And as the world becomes increasingly digital, the courses on Sales Funnels, Digital and Social Media Marketing become indispensable for anyone wishing to remain at the forefront of the business marketing domain. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking a foundational understanding of business marketing. Professionals aiming to transition into roles with a focus on marketing and sales. Students of business studies keen on augmenting their academic knowledge. Individuals keen on mastering digital marketing techniques. Professionals seeking insights into data analysis, decision-making, and relationship management. Career path Business Manager - £30K to £55K/year. Marketing Manager - £35K to £60K/year. Sales Director - £50K to £80K/year. Digital Marketing Specialist - £25K to £45K/year. Business Intelligence Analyst - £27K to £52K/year. Customer Relationship Manager (CRM) - £28K to £53K/year. Affiliate Marketing Manager - £30K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service. Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe. Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00
Overview This comprehensive course on Customer Relationship Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Relationship Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Relationship Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Relationship Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:18:00 total length •Introduction to Customer Relationship Management (CRM): 00:22:00 •CRM Fundamentals: 00:24:00 •CRM Strategies: 00:33:00 •Data Analysis in CRM: 00:28:00 •CRM Databases: 00:21:00 •Deepening Customer Relationship: 00:23:00 •Handling Customer Complaints: 00:22:00 •Future of CRM: 00:25:00 •Assignment - Customer Relationship Management: 00:00:00
Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM. Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Register on the CRM Lead today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The CRM Lead is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CRM Lead Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CRM Lead, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:34:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:29:00 Module 05: CRM Databases CRM Databases 00:22:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:24:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 8: Introduction to Customer Service Introduction to Customer Service 00:24:00 Module 9: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:13:00 Module 10: Future of CRM Future of CRM 00:26:00 Assignment - CRM Lead Assignment - CRM Lead 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Enhance your skills in commercial management with our comprehensive Diploma course. Learn essential concepts from relationship management to budgeting and negotiation. Perfect for professionals seeking to advance their careers in business and management.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
The Commercial Management and Quantity Surveying Course offers a detailed exploration of two essential fields within construction and project management. This course covers core commercial management principles including relationship building, budget control, cash flow monitoring, negotiation techniques, and risk management. Students will gain insight into customer lifecycle management, partnership agreements, and relevant legislations, equipping them with the knowledge to oversee projects effectively and maintain productive commercial relationships. Alongside commercial management, the course delves into quantity surveying, starting with its foundational concepts and the evolution of the profession. It includes critical topics such as measurement methods, cost management, pricing strategies, contract administration, procurement, and risk prediction. The curriculum also addresses regulation, report writing, and legal considerations relevant to the quantity surveyor’s role. Designed for those interested in the financial and contractual side of construction projects, this course provides a robust knowledge base essential for successful management and surveying tasks in the sector.. Commercial Management and Quantity Surveying Combo Training Included: Course 01: Commercial Management Course 02: Quantity Surveying Key Features CPD Accredited Commercial Management and Quantity Surveying courses Instant 2 PDF certificate Fully online, interactive Commercial Management and Quantity Surveying course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Commercial Management and Quantity Surveying course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Commercial Management and Quantity Surveying training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: Commercial Management Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course 02: Quantity Surveying Module 01: Quantity Survey: An Introduction. Module 02: Development of the Quantity Surveyor. Module 03: Quantity Surveying Measurement. Module 04: Cost Management. Module 05: Pricing and Operational Estimation. Module 06: Contract Management and Tendering. Module 07: Procurement and Bill Preparation. Module 08: Predicting Potential Risk and Management. Module 09: Regulation and Control. Module 10: Report Writing. Module 11: Legal Aspects Accreditation All of our coursesare fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Commercial Quantity Surveying basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.