Negotiation Skills and Sales Psychology for Estate Agent Diploma Elevate your career in real estate with our Negotiation Skills and Sales Psychology for Estate Agent Diploma. This comprehensive course is meticulously designed to sharpen your negotiation acumen and deepen your understanding of sales psychology, setting you on a path to excellence in estate agency. Learning Outcomes: Gain comprehensive knowledge about the role of an estate agent. Distinguish between various types of estate agents. Master the art of negotiation in real estate transactions. Develop expertise in letting property. Create a structured negotiation framework. Acquire skills to manage and resolve difficult situations effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Negotiation Skills and Sales Psychology for Estate Agent Diploma: Understanding Estate Agent: Develop a nuanced understanding of the estate agent's role, focusing on responsibilities, legal frameworks, and professional ethics. Different Types of Estate Agents: Discern the key differences between residential, commercial, and dual agents, including the specific skill sets and legal requirements for each. Estate Agent Strategies in Real Estate Negotiations: Enhance your negotiation prowess by understanding persuasive techniques, risk management strategies, and ethical considerations specific to real estate. Letting Property: An Estate Agent's Guide: Delve deep into the art and science of property letting, encompassing tenant acquisition, lease agreements, and property management best practices. Creating a Negotiation Framework: Design a holistic framework for real estate negotiations, incorporating essential components like planning, communication, and conflict resolution. How To Deal With Difficult Situations: Master the strategies to resolve challenging situations, from legal disputes to ethical dilemmas, equipping you with the skills to turn obstacles into opportunities.
Join our Social Media for Health & Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Social Media for Health & Care course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Social Media for Health & Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Social Media for Health & Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Social Media for Health & Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Social Media for Health & Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Social Media for Health & Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Social Media for Health & Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Social Media and Communication Social Media and Communication 00:17:00 Module 02: Social Media, Big Data and E-Healthcare Social Media, Big Data and E-healthcare 00:17:00 Module 03: Medical Social Media Medical Social Media 00:22:00 Module 04: Medical Social Media: Content, Characteristics and Appearance Medical Social Media: Content, Characteristics and Appearance 00:20:00 Module 05: Participatory Health through Social Media Participatory Health through Social Media 00:22:00 Module 06: Use of Social Media by Hospitals and Health Authorities Use of Social Media by Hospitals and Health Authorities 00:21:00 Module 07: Social Media and Health Behaviour Change Social Media and Health Behaviour Change 00:23:00 Module 08: Gamification and Behavioural Change: Techniques for Health Social Media Gamification and Behavioural Change: Techniques for Health Social Media 00:23:00 Module 09: Applications Applications 00:22:00 Assignment Assignment - Social Media for Health & Care 00:00:00
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Operations Management course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 1 Business Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
The Meeting Management Skills course equips learners with the necessary knowledge and techniques to effectively handle minute writing and minute-taking responsibilities. From understanding the meeting structure to building confidence in minute taking, this course provides essential skills for successful meeting management. Learning Outcomes: Introduction to minute writing and its importance in effective meeting management. Prepare effectively for minute taking, ensuring the accurate recording of meeting discussions. Understand the structure of meetings and the key elements to capture in minutes. Comprehend the process of minute meetings, decisions, and actions for clear documentation. Identify the roles and responsibilities of a minute taker in a meeting setting. Gain valuable tips and strategies to enhance minute taking efficiency and accuracy. Explore the use of technology in minute taking, streamlining the process and increasing productivity. Develop confidence in minute taking to ensure accurate and concise meeting records. Why buy this Meeting Management Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meeting Management Skills you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals involved in administrative roles responsible for minute writing and meeting management. Individuals seeking to enhance their organizational and communication skills. Students or trainees pursuing careers in administrative support or related fields. Team leaders or managers looking to improve their meeting management abilities. Prerequisites This Meeting Management Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: Provide support in various administrative tasks, including minute taking. Executive Secretary: Assist high-level executives with meeting coordination and minute writing. Office Manager: Oversee administrative operations, including meeting management and minute writing. Team Coordinator: Manage team meetings and document discussions for record-keeping. Event Planner: Plan and organize meetings or events, including minute-taking responsibilities. Course Curriculum Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00
In today's fast-paced world, the ability to navigate disagreements and strike beneficial deals is paramount. 'Mastering the Art of Negotiation and Conflict Resolution' offers a comprehensive guide to understanding and managing conflicts, while also delving deep into the intricacies of negotiation. From grasping the roots of conflict to harnessing your personal negotiating prowess, this course ensures you're equipped with the tools to tackle any challenging situation. Learning Outcomes Gain a deep understanding of the origins and dynamics of conflict. Acquire strategies for effective conflict management and resolution. Comprehend the fundamentals of negotiation and its various stages. Develop proficiency in cross-cultural and multi-party negotiations. Enhance emotional intelligence to boost negotiation outcomes. Why buy this Mastering the Art of Negotiation and Conflict Resolution? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Negotiation and Conflict Resolution for? Individuals aiming to enhance their negotiation capabilities. Managers and leaders seeking to resolve conflicts efficiently. Professionals interacting with diverse cultures and backgrounds. Team members aiming to contribute positively to group dynamics. Entrepreneurs looking to strike favourable business deals. Career path Conflict Resolution Specialist: £30,000 - £45,000 Negotiation Consultant: £40,000 - £60,000 Corporate Trainer in Negotiation: £35,000 - £50,000 International Business Mediator: £50,000 - £70,000 Cross-Cultural Communication Advisor: £45,000 - £60,000 Organisational Development Specialist: £40,000 - £55,000 Prerequisites This Mastering the Art of Negotiation and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Conflict Understanding Conflict 00:09:00 Module 2: Conflict Management Conflict Management 00:11:00 Module 3: Understanding Negotiation Understanding Negotiation 00:13:00 Module 4: The Negotiation Process and Preparation The Negotiation Process and Preparation 00:08:00 Module 5: Powerful Negotiation Tool Powerful Negotiation Tool 00:11:00 Module 6: Emotional Intelligence Emotional Intelligence 00:13:00 Module 7: Cross-Cultural Negotiation Cross-Cultural Negotiation 00:14:00 Module 8: Multi-Party Negotiations Multi-Party Negotiations 00:15:00 Module 9: Using Your Personal Negotiating Power Using Your Personal Negotiating Power 00:11:00
Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00