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Overview It is projected that the number of dementia patients will rise to 6 million people by 2040 in the UK. To cater to such a large number of people, a large number of skilled workforce is required. If you care currently looking for well-paid career with high demand, this sector will be a good call for you. You can learn the vitals of pursuing a career in this sector with our exclusive Dementia Awareness Course. This course is packed with valuable information on dementia. From the informative modules, you will learn about the different types and stages of dementia. The course will enable you to understand both pharmaceutical and psychological treatments for dementia. Furthermore, you will be able to attain the expertise required for dementia care. In addition, the course will ensure you are well aware of the dementia care act and legislation. Course Preview Learning Outcomes Learn about the different types and stages of dementia Build the expertise to assess dementia Gain an in-depth understanding of the pharmaceutical and psychological treatment for dementia Acquire the skills required for providing care to dementia patients Familiarise yourself with the dementia care act and legislation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Caregiving for Dementia Dementia Assessment Who Should Take this Dementia Awareness Course?? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Dementia Awareness Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Dementia Awareness Course Certification After completing and passing the Dementia Awareness Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Dementia Awareness Course will equip you with effective skills and abilities and help you explore career paths such as  Caregiver Social Worker Care Home Worker Module 01: Defining Dementia Defining Dementia 00:25:00 Module 02: The Brain and How Dementia Affects It The Brain and How Dementia Affects It 00:20:00 Module 03: Types of Dementia Types of Dementia 00:20:00 Module 04: Stages of Dementia Stages of Dementia 00:20:00 Module 05: Assessing Dementia Assessing Dementia 00:25:00 Module 06: Pharmaceutical Treatment for Dementia Pharmaceutical Treatment for Dementia 00:25:00 Module 07: Psychological Treatment for Dementia Psychological Treatment for Dementia 00:25:00 Module 08: Raising Awareness and Preventing Dementia Raising Awareness and Preventing Dementia 00:25:00 Module 09: Caregiving for Dementia Caregiving for Dementia 00:20:00 Module 10: Dementia Care: Acts and Legislation Dementia Care Acts and Legislation 00:20:00 Assignment Assignment - Dementia Awareness 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Enrol in our Professional Electrician Course for a comprehensive understanding of electricity, tools, and safety. Ideal for aspiring electricians, maintenance professionals, and those fascinated by electrical intricacies. Get certified, access expert guidance, and embark on a career path as an Electrician, Electrical Technician, and more.

Overview How to Create Profitable Partnerships Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this How to Create Profitable Partnerships Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. How to Create Profitable Partnerships Introduction to Building Effective Partnerships 00:01:00 Step 1 - Create Your Partner Checklist 00:07:00 Step 2 - Mindset of a Win-Win-Win 00:09:00 Step 3 - Do Your Research to Make A Genuine Connection 00:05:00 Step 4 - Create Your Partner Wishlist 00:08:00 Step 5 - Create an Attraction Plan 00:06:00 Conclusion - Key to Success 00:03:00 Additional Materials Resource - How to Create Profitable Partnerships 00:00:00

Course Overview  The 3 Minute Spanish - Course 2 course is designed to help students master everyday Spanish, covering basic fundamentals such as common phrases and conversation starters, pronunciation, grammar and listening. This course is to help learners familiarise with the structure of the Spanish language, to gain the ability to take part in day-to-day conversations in Spanish with confidence. Whether you have little or no knowledge of Spanish, our instructor-led training lessons will help you to learn Spanish in the most effective and engaging way. You will be introduced to a number of practical exercises, covering key topics such as introducing yourself, asking for directions and booking a taxi.  On completion, you will have the confidence and skills to make small talk in Spanish, with a broader vocabulary and new phrases to use for everyday situations. You will also be fully equipped to progress to our Level 3 course. What you'll learn Further develop the skills that you learned in course 1 Learn everyday phrases and conversation starters Gain a better understanding of the structure of the Spanish language Understand how to tell the time in Spanish Familiarise with Spanish grammar rules and linguistic features Develop your vocabulary to be able to participate in basic conversations Become a more confident speaker and improve your pronunciation Sharpen your ability to listen in Spanish and understand what's being said Who is This course for? This course is suitable for beginners and those who have a very basic knowledge of Spanish. It is ideal for anyone who wants to improve their vocabulary and gain confidence and understanding to participate in everyday conversations. Career Path Spanish is the second most common language in the world, and being able to speak Spanish as a foreign language is a highly desired business skill. On successful completion of this course, learners can go on to study Level 3 Spanish, working their way up to complete fluency. Career opportunities include teaching and translating. Introduction Spanish - Course 2 Introduction 00:01:00 Lesson 10 Spanish - Lesson 10a 00:03:00 Spanish - Lesson 10b 00:03:00 Spanish - Lesson 10c 00:03:00 Spanish - Lesson 10d 00:03:00 Spanish - Lesson 10e 00:03:00 Spanish - Lesson 10f 00:03:00 Spanish - Lesson 10g 00:03:00 Spanish - Lesson 10h 00:03:00 Lesson 11 Spanish - Lesson 11a 00:03:00 Spanish - Lesson 11b 00:03:00 Spanish - Lesson 11c 00:03:00 Spanish - Lesson 11d 00:03:00 Spanish - Lesson 11e 00:03:00 Spanish - Lesson 11f 00:03:00 Spanish - Lesson 11g 00:05:00 Lesson 12 Spanish - Lesson 12a 00:03:00 Spanish - Lesson 12b 00:03:00 Spanish - Lesson 12c 00:03:00 Spanish - Lesson 12d 00:03:00 Spanish - Lesson 12e 00:03:00 Spanish - Lesson 12f 00:03:00 Spanish - Lesson 12g 00:03:00 Spanish - Lesson 12h 00:03:00 Spanish - Lesson 12i 00:05:00 Lesson 13 Spanish - Lesson 13a 00:03:00 Spanish - Lesson 13b 00:03:00 Spanish - Lesson 13c 00:03:00 Spanish - Lesson 13d 00:03:00 Spanish - Lesson 13e 00:03:00 Spanish - Lesson 13f 00:03:00 Spanish - Lesson 13g 00:03:00 Spanish - Lesson 13h 00:03:00 Spanish - Lesson 13i 00:03:00 Lesson 14 Spanish - Lesson 14a 00:03:00 Spanish - Lesson 14b 00:03:00 Spanish - Lesson 14c 00:03:00 Spanish - Lesson 14d 00:03:00 Spanish - Lesson 14e 00:03:00 Spanish - Lesson 14f 00:03:00 Spanish - Lesson 14g 00:03:00 Spanish - Lesson 14h 00:03:00 Spanish - Lesson 14i 00:03:00 Lesson 15 Spanish - Lesson 15a 00:03:00 Spanish - Lesson 15b 00:03:00 Spanish - Lesson 15c 00:03:00 Spanish - Lesson 15d 00:03:00 Spanish - Lesson 15e 00:03:00 Spanish - Lesson 15f 00:03:00 Spanish - Lesson 15g 00:03:00 Spanish - Lesson 15h 00:03:00 Spanish - Lesson 15i 00:03:00 Spanish - Lesson 15j 00:03:00 Spanish - Lesson 15k 00:03:00 Spanish - Lesson 15l 00:04:00 Lesson 16 Spanish - Lesson 16a 00:03:00 Spanish - Lesson 16b 00:03:00 Spanish - Lesson 16c 00:03:00 Spanish - Lesson 16d 00:03:00 Spanish - Lesson 16e 00:03:00 Spanish - Lesson 16f 00:03:00 Spanish - Lesson 16g 00:03:00 Spanish - Lesson 16h 00:03:00 Spanish - Lesson 16i 00:04:00 Lesson 17 Spanish - Lesson 17a 00:03:00 Spanish - Lesson 17b 00:03:00 Spanish - Lesson 17c 00:03:00 Spanish - Lesson 17d 00:03:00 Spanish - Lesson 17e 00:03:00 Spanish - Lesson 17f 00:03:00 Spanish - Lesson 17g 00:03:00 Spanish - Lesson 17h 00:03:00 Spanish - Lesson 17i 00:03:00 Spanish - Lesson 17j 00:04:00 Lesson 18 Spanish - Lesson 18a 00:03:00 Spanish - Lesson 18b 00:03:00 Spanish - Lesson 18c 00:03:00 Spanish - Lesson 18d 00:03:00 Spanish - Lesson 18e 00:03:00 Spanish - Lesson 18f 00:03:00 Spanish - Lesson 18g 00:03:00 Spanish - Lesson 18h 00:04:00 Spanish - Lesson 18i 00:04:00

Traibcert Online training provide the knowledge and skills required to perform an internal audit of part of a Risk management system based on ISO 31000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Overview   With the ever-increasing demand for NFT in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in NFT may be.   Learning about NFT or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in NFT. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on NFT is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this NFT Crash course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this NFT Crash course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this NFT Crash course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of NFT, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in NFT, Anyone looking for a certificate of completion on doing an online training on this topic, Students of NFT, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This NFT Crash course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 NFTs or Non Fungible Tokens NFTs or Non Fungible Tokens 00:00 Module 2 - DEFI (Decentralized Finance) DEFI (Decentralized Finance) 00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! The UK property market is a constant source of fascination and a major driver of the economy. With house prices averaging over £270,000, it's a complex and dynamic field. Are you interested in a career in this exciting industry? Do you dream of helping people find their dream home or securing profitable property investments? If so, this comprehensive Estate Agent & Property Development diploma is the perfect place to begin your journey. This Estate Agent bundle is like your all-access pass to the world of real estate. It's packed with everything you need to know, from the basics of working as an Estate Agent to the nitty-gritty of Property Development and Property Investment. You'll get to know the complex stuff too, like how Property Law and Taxes work in the real estate world, not to mention managing Social Housing projects. It's designed to give you a 360° view of the real estate market, boost your productivity, and make sure you've got what it takes to handle big deals with confidence. Our bundle Course includes 11 of our Popular courses for one discounted price: Course 01: Estate Agent Diploma Level 3 Course 02: Advanced Property Development Training Course 03: Property Manager Course 04: Real Estate Investor Training Course 05: Residential Property Sales Training Course 06: Property Law and Taxation Course 07: Social Housing Management Course 08: Property Marketing Skill Course 09: Real Estate: Time Management & Productivity Training Course 10: Sales in High Price Course 11: Negotiation Skills Certificate Whether you aspire to be a successful estate agent, a savvy property developer, or a knowledgeable investor, this diploma provides the launchpad for your success. Take control of your future and enrol today! Learning Outcomes of Estate Agent & Property Development Diploma Gain a thorough understanding of UK estate agency regulations and best practices. Master the art of property valuation, marketing, and sales negotiations. Develop expertise in property development, from feasibility studies to project management. Learn essential property law and taxation principles to navigate the industry effectively. Hone your time management and productivity skills to excel in a fast-paced environment. Cultivate strong negotiation and sales techniques to secure the best deals for your clients. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straightaway! Course Curriculum Course 01: Estate Agent Diploma Level 3 Module 01: An Introduction to Estate Agent Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property: Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Course 02: Advanced Property Development Training Module 01: Introduction To Property Development Module 02: Different Types Of Property Module 03: Property Research Module 04: Property And The Law Module 05: Different Methods Of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 03: Property Manager Module 1 - Introduction to Property Management Module 2 - The Role and Responsibilities of a Property Manager Module 3 - Listing Properties and Marketing Module 4 - The Letting Process and Tenancy Agreement Module 5 - The Property Management Process Module 6 - Keeping Tenants Long Term Module 7 - Regulations of Property Management Module 8 - Changes in the UK Property Market: An Opportunity =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring estate agents Property investors Real estate developers Property managers Legal advisors Requirements You will not need any prior background or expertise to enrol in this Estate Agent & Property Development bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Estate Agent Property Developer Property Manager Real Estate Investment Analyst Sales and Marketing Manager (Real Estate) Property Law Specialist Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Stop Smoking Victory This Week Training Program, you'll learn the skills you need to finally stop smoking and stay smoke-free. A swift, no-nonsense primarily audio course of action to become a Non-Smoker within the next seven days, includes hypnosis. Your trainer is Caroline Anderson MSc Psych, BSc Clinical Hypnosis,Mstr NLP, EFT3, Dip Personnel Mgmt.