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Stakeholders can make or break your strategy—whether you're launching a project, managing a brand, or steering an organisation through change. The Stakeholders & Public Relations Course helps you understand who matters, why they matter, and how to communicate with them effectively. From boardroom influence to public perception, this course explores the fine art of keeping people happy without losing your mind—or your message. You'll learn how public relations plays a key role in shaping narratives, managing expectations, and building trust with different interest groups. Whether you're dealing with shareholders, customers, staff, or the media, your message needs more than just polish—it needs purpose. This course helps you grasp the mechanics of good public relations, the psychology behind stakeholder behaviour, and the strategy required to balance multiple priorities with confidence. Perfect for those who want to stop guessing and start engaging, the content is sharp, informative, and built to help you think smarter—not shout louder. It’s less about fluff and more about facts, tactics, and results. This bundle includes the following courses: Course 01: Stakeholder Management Course 02: PR : Public Relation Key Features Accredited by CPD Instant e-certificate Fully online, interactive Stakeholders & Public Relations course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Stakeholders & Public Relations course to excel! How You will be Benefited from Stakeholders & Public Relations Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Stakeholders & Public Relations bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Stakeholders & Public Relations course, you will immediately be sent digital certificates for the bundle courses. Who is this course for? Anyone with a knack for learning new skills can take this Stakeholders & Public Relations bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This Stakeholders & Public Relations bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Register on the Politics today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Politics is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Politics Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Politics, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. 

The Barbering Level 3 Advanced Diploma course is indispensable in today's modern world, where grooming and personal care hold significant importance. With a comprehensive curriculum spanning over 16 modules, this Barbering Level 3 Advanced Diploma course equips learners with in-depth knowledge of Barbering, covering everything from understanding barbers to mastering hair cutting techniques. In an era where grooming standards are constantly evolving, expertise in Barbering is highly sought after. The UK's grooming industry is witnessing a surge, with a 25% increase in demand for skilled barbers, offering lucrative job opportunities with an average salary of £25,000 per annum. Enrolling in this Barbering Level 3 Advanced Diploma course not only opens doors to a rewarding career but also provides advantages in a sector experiencing substantial growth, with grooming services experiencing a 30% rise in demand. Embrace the opportunity to delve into the art of Barbering and enroll in this course to gain invaluable knowledge about this thriving sector. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Barbers Module 02: Skull Anatomy Module 03: Types of Hair Module 04: Face Shapes, Traits & Styling Module 05: Salon Equipment & Furniture Module 06: Barbering Tools Module 07: Barbering Service Code of Ethics Module 08: Barbering Startup Safety Guide Module 09: The Art of Shaving Module 10: Hair Cutting Fundamentals Module 11: Tools for Cutting and Their Functions Module 12: Hair Cutting Techniques Module 13: Exploring Hairstyles Module 14: Understanding Your Facial Structure Module 15: Embracing Your Personal Style Module 16: Shampoo Techniques Learning Outcomes: Identify diverse hair types and recommend suitable styling techniques effectively. Demonstrate proficiency in handling barbering tools and equipment safely. Analyze face shapes and apply appropriate haircutting and styling concepts. Execute shaving techniques adhering to industry standards and safety protocols. Apply advanced cutting styles with precision and adaptability to client preferences. Evaluate hair styling options based on individual face shapes with expertise. Accreditation All of our courses are fully accredited, including this Barbering Level 3 Advanced Diploma Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Barbering. Certification Once you've successfully completed your Barbering Level 3 Advanced Diploma Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Barbering Level 3 Advanced Diploma Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Barbering Level 3 Advanced Diploma Course can be taken by anyone who wants to understand more about the topic. With the aid of this Barbering Level 3 Advanced Diploma course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Barbering Level 3 Advanced Diploma Course is ideal for: Aspiring barbers seeking advanced theoretical and practical knowledge. Individuals aiming to enhance their skills in hair cutting and styling. Professionals in the grooming industry looking to expand their expertise. Students interested in pursuing a career in barbering or hairstyling. Anyone passionate about mastering the art of barbering. Requirements Learners do not require any prior qualifications to enrol on this Barbering Level 3 Advanced Diploma Course. You just need to have an interest in Barbering Level 3 Advanced Diploma Course. Career path After completing this Barbering Level 3 Advanced DiplomaCourse you will have a variety of careers to choose from. The following job sectors of Barbering Level 3 Advanced Diploma Course are: Barber - £18K to 30K/year. Salon Manager - £20K to 35K/year. Hair Stylist - £15K to 25K/year. Barber Instructor - £22K to 40K/year. Grooming Consultant - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Jump onon a journey to financial mastery with our comprehensive tax and financial planning course. Uncover the intricacies of individual and corporate taxes, demystify accounting nuances, and navigate the complex landscape of income streams. Dive deep into capital gains, payroll intricacies, and VAT intricacies - all essential facets of fiscal expertise. Key Features: CPD Certified Developed by Specialist Lifetime Access Master the art of strategic financial planning, acquiring skills to navigate the maze of national insurance and inheritance tax. Delve into the world of advanced income tax, unlocking insights that go beyond the surface. Elevate your financial acumen and gain a comprehensive understanding of the tax framework in the UK. Propel yourself towards financial success and empower your fiscal decision-making prowess. Course Curriculum Module 1: Personal Taxation Module 2: Financial Accounting and Analysis Module 3: Self-Assessment Tax Filing Module 4: Capital Gains Taxation Module 5: Payer, Payroll, and Salary Administration Module 6: Corporate Tax Management Module 7: Income Tax Framework Module 8: Estate Tax Planning Module 9: National Insurance Principles Module 10: Value Added Tax (VAT) Module 11: UK Taxation Landscape Module 12: Advanced Income Taxation Learning Outcomes: Analyze individual tax intricacies for effective financial planning strategies. Interpret financial data, honing accounting skills for insightful financial analysis. Navigate self-assessment tax returns with confidence and accuracy. Decode the complexities of capital gains tax for optimal financial decision-making. Master the management of payee, payroll, and wages within the tax framework. Gain expertise in corporation tax, ensuring compliance and financial efficiency. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking financial empowerment and strategic tax planning insights. Entrepreneurs aiming to navigate the complexities of corporate taxation. Professionals aspiring to enhance their understanding of income tax intricacies. Small business owners looking to optimize their financial decision-making. Anyone keen on demystifying inheritance tax and national insurance complexities. Career path Tax Consultant Financial Analyst Payroll Manager Corporate Accountant Inheritance Tax Advisor VAT Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Politics course might help you get there! Expand your expertise with high-quality training - study the Politics course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Politics online training course. The Politics course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Politics course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Politics training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Experts created the Politics course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Politics course materials. Then, from any internet-enabled device, access the Politics course materials and learn when it's convenient for you. Start your learning journey straight away with this Politics course and take a step toward a brighter future! Why Prefer this Politics Course? Opportunity to earn a certificate accredited by CPD after completing course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum of Introduction to Politics & Government *** Module 01: Introduction to Politics Module 02: Democracy and Participation Module 03: Elections and Referendums Module 04: Political Parties Module 05: Pressure Groups Module 06: The European Union Module 07: The Nature and Sources of The British Constitution Module 08: Parliament Module 09: The Prime Minister and Cabinet Module 10: The Judiciary Module 11: Devolution Module 12: Liberalism Module 13: Conservatism Module 14: Socialism Module 15: Nationalism Module 16: Feminism Module 17: Multiculturalism Module 18: Anarchism Module 19: Ecologism Module 20: The Constitutional Framework of US Government Module 21: The Legislative Branch of Government: Congress Module 22: The Executive Branch of Government: President Module 23: The Judicial Branch of Government Module 24: The Electoral Process and Direct Democracy Module 25: Comparative Approaches Assessment Process Once you have completed all the modules in the Politics course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this Politics course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Politics course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Deal Price is Active! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Press Officer Course might help you get there! Expand your expertise with high-quality training - study the Press Officer and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Press Officer online training course. This Diploma in Press Officer Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Press Officer course, you can achieve your dreams and train for your ideal career. The Press Officer course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Press Officer training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Press Officer course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Press Officer Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Press Officer course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Press Officer course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Press Officer Diploma: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics & Professionalism in Public Relations Module 23: Decision-Making with Critical Thinking Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Press Officer Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Press Officer course is for you if you: Want to have a deeper insight into Press Officer Actively working as Press Officer and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Press Officer field. Requirements You will not need any prior background or expertise. All you need to take this Press Officer is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Press Officer course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Press Officer Training at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Press Officer Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Horse Care - Equine Psychology course might help you get there! Expand your expertise with high-quality training - study the Horse Care - Equine Psychology course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Horse Care - Equine Psychology online training course. This Diploma in Equine Psychology at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Horse Care - Equine Psychology course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Horse Care - Equine Psychology course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Horse Care - Equine Psychology course. This Horse Care - Equine Psychology training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Horse Care - Equine Psychology course today and gear up for excellence! Why Prefer This Horse Care - Equine Psychology Course? Opportunity to certificate rn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Horse Care - Equine Psychology course: Module 01: Introduction to Horse Care - Equine Psychology Module 02: Equine Communicative Behaviour Module 03: Reproduction and Stallion Behaviour Module 04: Behaviour of Foals and Ponies Module 05: Training Horses Module 06: Horse-Human Relationships Module 07: Equines' Environmental and Social Behaviour Module 08: Equine Locomotive Behaviour Module 09: Unusual and Problematic Behaviour Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Equine Psychology at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Horse Care - Equine Psychology course. This course is open to everybody. Disclaimer: Please note that this course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Psychology to boost and shine your knowledge in this particular field of Psychology. All is welcome to take this Horse Care - Equine Psychology course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements No Requirements. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Equine Psychology at QLS Level 4 Hard copy certificate - £99 After successfully completing the QLS TITLE course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Market research is the compass that guides successful businesses through the ever-changing landscape of consumer preferences and market trends. This course invites you to delve into the art and science of gathering, analysing, and interpreting data to make informed decisions that matter. By focusing on case studies, it offers a clear window into how market research shapes strategies across various industries — all from the comfort of your own space, with no need to attend in person. Designed for those who appreciate a sharp, practical approach, the course blends theory with real examples, helping you understand how data insights translate into meaningful outcomes. Whether you're an aspiring analyst or a professional seeking to sharpen your acumen, this course will enhance your ability to spot opportunities and avoid costly mistakes — all while keeping the tone light, professional, and refreshingly straightforward. Learning Outcomes: Develop an understanding of the principles and practices of market research Learn to conduct effective PESTLE and SWOT analysis Develop analytical skills for conducting market analysis and segmentation Learn to evaluate market potential and consumer needs Be able to create comprehensive market research reports The "Learn with Case Study - Market Research" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful market research. Through engaging case studies and informative modules, learners will gain insights into the basics of market research, advanced techniques for conducting PESTLE and SWOT analysis, effective strategies for assessing consumer needs and preferences, and methods for evaluating market potential and determining the best course of action. By the end of the course, learners will be equipped with the knowledge and skills to create comprehensive market research reports that drive business growth and success. Whether you're an entrepreneur looking to launch a new product or a seasoned marketing professional seeking to enhance your research skills, this course is a must-have for anyone interested in the world of marketing. Learn with Case Study - Market Research Course Curriculum Section 01: Introduction Intro to Case Study 2 Section 02: Case Study Definition Company Overview Company Vision and Mission Statement IRIC Mileposts Company Product Portfolio Company Financial Performance Objective Key Observations Market Research Strategy Pre Market Research Ethos Geo Assessment Profile Market Research Audit PESTLE Analysis Market Analysis Market Segmentation Market Segmentation Continue SWOT Analysis Market REsearch Architecture Market Research Process Market Research Process Continue Report Structure and Course Contents Evaluation and Course Correction Objective Realization and Impact Analysis How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs looking to launch a new product Marketing professionals seeking to enhance their research skills Business students interested in the field of marketing Sales professionals interested in market research Anyone interested in gaining a comprehensive understanding of market research Career path Market Research Analyst: £20,000 - £40,000 per year Marketing Manager: £30,000 - £80,000 per year Sales Manager: £25,000 - £70,000 per year Product Manager: £30,000 - £75,000 per year Business Development Manager: £25,000 - £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

If guessing was a business strategy, most brands would be out of business. That’s where market research comes in — and this course shows you how it's done using case studies that add more insight than a pile of charts ever could. You’ll explore the purpose, process, and planning behind proper market research, guided by examples that show exactly what works, what doesn’t, and what was probably a bad idea to begin with. The course is designed for those who want to understand how real decisions are made through structured research methods — from gathering data to interpreting consumer behaviour. There’s no need for clipboards or street interviews here; it’s all online and built to help you connect the dots between strategy and customer insight. With engaging material, clear explanations, and a touch of dry wit, this isn’t just another dull data course — it’s an inside look at how smart research can steer smarter thinking. Learning Outcomes: Develop an understanding of the principles and practices of market research Learn to conduct effective PESTLE and SWOT analysis Develop analytical skills for conducting market analysis and segmentation Learn to evaluate market potential and consumer needs Be able to create comprehensive market research reports The "Learn with Case Study - Market Research" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful market research. Through engaging case studies and informative modules, learners will gain insights into the basics of market research, advanced techniques for conducting PESTLE and SWOT analysis, effective strategies for assessing consumer needs and preferences, and methods for evaluating market potential and determining the best course of action. By the end of the course, learners will be equipped with the knowledge and skills to create comprehensive market research reports that drive business growth and success. Whether you're an entrepreneur looking to launch a new product or a seasoned marketing professional seeking to enhance your research skills, this course is a must-have for anyone interested in the world of marketing. ⊱⊱ Learn with Case Study - Market Research Course Curriculum Section 01: Introduction Intro to Case Study 2 Section 02: Case Study Definition Company Overview Company Vision and Mission Statement IRIC Mileposts Company Product Portfolio Company Financial Performance Objective Key Observations Market Research Strategy Pre Market Research Ethos Geo Assessment Profile Market Research Audit PESTLE Analysis Market Analysis Market Segmentation Market Segmentation Continue SWOT Analysis Market REsearch Architecture Market Research Process Market Research Process Continue Report Structure and Course Contents Evaluation and Course Correction Objective Realization and Impact Analysis How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs looking to launch a new product Marketing professionals seeking to enhance their research skills Business students interested in the field of marketing Sales professionals interested in market research Anyone interested in gaining a comprehensive understanding of market research Career path Market Research Analyst: £20,000 - £40,000 per year Marketing Manager: £30,000 - £80,000 per year Sales Manager: £25,000 - £70,000 per year Product Manager: £30,000 - £75,000 per year Business Development Manager: £25,000 - £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99