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Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Boost Your Career By Enrolling In This QLean Six Sigma Green Belt for Service Industry Bundle To Overcome Your Challenges! Receive 10 CPD Accredited additional bundle courses related to Six Sigma Green Belt for free when you purchase this Lean Six Sigma Green Belt for Service Industry Bundle. Supercharge your service industry career with our game-changing Lean Six Sigma Green Belt course. Gain the skills and certification needed to drive continuous improvement in Lean Six Sigma Green Belt, boost productivity, and propel your professional success to new heights in Six Sigma Green Belt. This Lean Six Sigma Green Belt for Service Industry Bundle Package includes: Course 01: Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 10 Additional CPDQS Accredited Premium Courses related to Six Sigma green belt- Course 01: Lean Six Sigma White Belt course Course 02: Lean Six Sigma Black Belt Course Course 03: Lean Six Sigma green belt Toolkit Course 04: Professional Lean Management: Service Industry Course 05: Project Management Course 06: Leadership & Management Diploma Course 07: Supply Chain Management Course 08: Quality Management Course 09: RCA: Root Cause Analysis Course 10: Online Time Management Training Enrol today in our Six Sigma Green Belt course to unlock a world of opportunities and become a valued asset in streamlining processes and delivering exceptional service. Learning Outcomes of Six Sigma Green Belt: By completing the Lean Six Sigma Green Belt for Service Industry course, you will: Understand the principles and methodologies of Lean Six Sigma green belt. Learn how to define, measure, analyze, improve, and control processes for optimal Six Sigma green belt efficiency. Acquire the tools and techniques to identify and eliminate waste in service operations. Gain practical knowledge in applying Lean Six Sigma green belt methodologies through real-life case studies. Develop skills to enhance customer satisfaction and drive continuous improvement in the service industry. Why Prefer This Six Sigma Green Belt Bundle? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Six Sigma Green Belt Training! *** Course Curriculum of the title course of the Six Sigma green belt Bundle*** Here is the curriculum breakdown of the Lean Six Sigma Green Belt for Service Industry at QLS Level 5 course: Section 01: Course Overview Section 02: Introduction Section 03: Define Section 04: Measure Section 05: Analyze Section 06: Improve Section 07: Control Section 08: Case Study Section 09: Conclusion Assessment Process of Lean Six Sigma Green Belt course: You have to complete the assignment questions given at the end of the Six Sigma green belt course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who aspire to become Lean Six Sigma green belt professionals. Requirements No prior background or expertise is required for this Lean Six Sigma Green Belt course. Anyone who is interested in Six Sigma green belt can enrol in this Lean Six Sigma Green Belt course. Career path Completing the Lean Six Sigma Green Belt for Service Industry course opens up a world of exciting career opportunities. Lean Six Sigma Green Belt Lean Six Sigma Black Belt Operations Manager Quality Manager Process Improvement Consultant Project Manager Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Lean Six Sigma Green Belt for Service Industry at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Youth work is a rewarding and challenging career that involves supporting and empowering young people to achieve their goals and overcome their difficulties. If you want to become a youth worker or improve your skills as one, you might want to enrol in this course on youth work and leadership.

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Youth Work Certificate Complete Diploma This Level 2 Certificate In Youth Work is suitable for new Youth Work practitioners or those wishing to progress onto the Level 3 Certificate in Youth Work Practice. The course will provide a good foundation in important aspects of Youth Work. The Youth Work course will teach you to work with young people, helping them create a worthwhile future for themselves, helping to keep them on the 'straight and narrow and become confident adults and citizens - it is a rewarding and fulfilling role. If this is a career which interests you, if you want to be part of creating a bright future for young people, then Youth Work is the career for you. What other courses are included with this Youth Work? Course 1: Youth Work Certificate Complete Course 2: Public Health Course 3: Health and Social Care UK 2021 Course 4: Family Support Worker Diploma Course 5: Human Rights Course 6: Level 3- Public Relations Course Course 7: Diploma in Substance Misuse Course 8: Domestic Violence and Abuse Awareness - Level 2 Course 9: Leadership & Management Diploma Course 10: Motivation Skills Course 11: Public Speaking and Presentation Skill Course So, enrol now in this Youth Work Training to advance your career! Youth Work Certificate Complete Diploma Course 1: Youth Work Certificate Complete Diploma Module 1: Introduction Module 2: Understanding Module 3: Ethical Conduct and Principles Module 4: Societal Influence on Youth Module 5: Influence of Media on Youth Module 6: The National Youth Agency (Nya) How will I get my Certificate? After successfully completing the Youth Work course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Youth Work Certificate Complete Diploma Anyone from any background can enrol in this Youth Work bundle. Requirements Youth Work Certificate Complete Diploma This Youth Work course has been designed to be fully compatible with tablets and smartphones. Career path Youth Work Certificate Complete Diploma Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Youth Work Certificate Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Evolving Project Management to Build Thriving Organisations Everything around us is changing. The workplace, the tools we use, expectations of our stakeholders, and the demands of our customers. These changes are bringing about a revolution in how work happens, and as program professionals, we need to evolve our ways of working to build thriving organizations. At the center of this world are seamless and timely communication, a purposeful collaboration that breeds innovation, and agility that enables our organizations to adapt and be nimble. And at the center of that, is you. Understanding the demands of the current work environment and how you can position yourself to excel Leadership hacks to make you the best role model and drive your own improvement Communication techniques and examples for building lasting engagement and relationships across teams and organizations A secret trick that might mean you never need another status meeting, ever again....

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Follow your dreams by enrolling on the Procurement and Quality Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Procurement and Quality Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Procurement and Quality Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Procurement and Quality Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Procurement and Quality Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Procurement and Quality Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Procurement and Quality Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Procurement and Quality Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Procurement and Quality Management course. The Procurement and Quality Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Procurement and Quality Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Procurement and Quality Management when it suits you. Access the Procurement and Quality Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Procurement and Quality Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Procurement and Quality Management now and start learning instantly! What You Get Out Of Studying Procurement and Quality Management With Janets: Receive a digital Certificate upon successful completion of the Procurement and Quality Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Procurement and Quality Management training course is delivered through Janets' online learning platform. Access the Procurement and Quality Management content from any internet-enabled device whenever or wherever you want to. The Procurement and Quality Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Procurement and Quality Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Procurement and Quality Management course. After successfully passing the Procurement and Quality Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Procurement and Quality Management qualification. Certification All students who successfully complete the Procurement and Quality Management course can instantly download their digital certificate. You can also purchase a hard copy of the Procurement and Quality Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Procurement and Quality Management is ideal for those who already work in this sector or are an aspiring professional. This Procurement and Quality Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Procurement and Quality Management is open to all students and has no formal entry requirements. To study the Procurement and Quality Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Procurement and Quality Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Procurement and Quality Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Procurement and Quality Management Module 01: Supply Chain Basics Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 03: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 04: Purchasing Toolkits Purchasing Toolkits 00:28:00 Module 05: Managing Competitive Bids Managing Competitive Bids 00:21:00 Module 06: Quality Management Quality Management 00:29:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:18:00 Module 08: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 09: Improving Efficiency and Accuracy Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management Category Management 00:29:00 Module 11: Inventory Management Inventory Management 00:24:00 Module 12: E-Procurement E-Procurement 00:18:00 Mock Exam Mock Exam- Procurement and Quality Management 00:20:00 Final Exam Final Exam- Procurement and Quality Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Get ready for an exceptional online learning experience with the Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Agile Project Management, Lean Six Sigma, Operation & Quality Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Agile Project Management package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Agile Project Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Course 01: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 02: Agile Scrum Master Certification Course 03: Project Management Course 04: Business Project Manager Training Course 05: Project Management: How to Build a Project Charter Course 06: Diploma in Lean Process and Six Sigma Course 07: Cost Control & Project Scheduling Course 08: Logistic Management Course 09: Operations Management Course 10: Risk Assessment & Management Course 11: Compliance and Risk Management Diploma Course 12: Business Performance Management Course 13: People Management Diploma Course 14: Quality Management Course 15: Change Management Course 16: Time Management Course 17: Microsoft Word Advanced Course 18: Effective Communication Skills Course 19: Career Development Plan Fundamentals Course 20: CV Writing and Job Searching Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Agile Project Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with this bundle. Build a strong knowledge base in your chosen course via Agile Project Management. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Agile Project Management, Lean Six Sigma, Operation & Quality Management, a rich anthology of 20 diverse courses. Each course in the Agile Project Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the Agile Project Management package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle. Career path This Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle will help you to pursue a range of career paths, such as: Project Managers Quality Assurance Managers Business Analysts Team Leaders Operations Managers Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.