Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Diploma Course Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Overview In the era where experience trumps physical gifts, Airbnb has stepped up its game, introducing not just spaces but rich cultural activities, offering guests a once-in-a-lifetime encounter. Welcome to the 'Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment' course. Whether you wish to share the rhythm of art, the serenity of health sessions, or the buzz of entertainment events, this comprehensive guide equips you to bring memories to life and, in the process, monetise your passion. Discover a world where passion meets profession. This course navigates the avenues of the Airbnb platform, ensuring that you not only understand what constitutes an Airbnb experience but can curate one that stands out amidst the rest. From effective planning aligning with quality standards to strategic pricing, every aspect is meticulously covered. Whether you're a novice seeking to embark on this journey or someone looking to hone their skills further, the well-structured modules are a treasure trove of insights. Through interactive content, you're set to metamorphose your vision into a tangible experience ready to charm guests from across the globe. Learning Outcomes: Understand the fundamentals and types of Airbnb Experiences available. Design an Airbnb Experience infused with passion, unique skills, and active participation. Master the intricacies of listing, including crafting compelling overviews and photo uploads. Gain proficiency in pricing strategies, guest considerations, and home-based event nuances. Develop the expertise to construct a captivating title for your Airbnb Experience. Why buy this Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment course for? Enthusiasts keen to monetise their passion through curated events. Business owners wishing to diversify into experiential offerings. Artists and performers eager to showcase their talents on a global platform. Health and wellness professionals aiming to conduct unique sessions or workshops. Anyone interested in delving into the realm of event hosting with a distinct edge. Prerequisites This Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Airbnb Experience Host: £25,000 - £40,000 Per Annum Airbnb Experience Coordinator: £30,000 - £45,000 Per Annum Event Manager on Airbnb Platform: £35,000 - £50,000 Per Annum Airbnb Experience Consultant: £40,000 - £55,000 Per Annum Artistic Workshop Facilitator on Airbnb: £30,000 - £47,000 Per Annum Health and Wellness Workshop Leader on Airbnb: £32,000 - £46,000 Per Annum Course Curriculum Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment Module 01: Make Memories and Monetize a Passion with Airbnb Experiences! 00:04:00 Module 02: What Is an Airbnb Experience? 00:02:00 Module 03: Airbnb Experience Basics Including Passion, Skills, Participation, and Uniqueness 00:05:00 Module 04: Plan Successful Experiences by Knowing the Quality Standards Upfront 00:04:00 Module 05: What Experiences Are Available On Airbnb? 00:06:00 Module 06: Use a Listing Similar To the Desired Experience as a Template 00:03:00 Module 07: Create Your Experience Location and Overview 00:04:00 Module 08: Input Basics and About You to Get Started 00:04:00 Module 09: What We'll Do and Passing Review 00:07:00 Module 10: Upload High Quality Photos of Guests in the Experience 00:05:00 Module 11: Meeting Location and Considerations If Working From Home 00:05:00 Module 12: Pricing and Number of Guests for the Experience 00:06:00 Module 13: Finishing Creating Your Experience and Preparing To Submit 00:08:00 Module 14: Composing the Perfect Title 00:05:00 Assignment Assignment - Airbnb Experience Creation Host Events for Business, Art, Health, and Entertainment 00:00:00
Interface Design: USB Interfacing with PIC Microcontroller Training Online Overview Are you looking to begin your USB interfacing career or want to develop more advanced skills in USB interfacing? Then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and help you to develop your expertise in USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a computer programmer or engineer. The interface design: USB interfacing with PIC microcontroller training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a computer programmer or engineer. This comprehensive interface design: USB interfacing with PIC microcontroller training online course is the perfect way to kickstart your career in the field of USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a computer programmer or engineer or want to learn more skills on USB interfacing but unsure of where to start, then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This interface design: USB interfacing with PIC microcontroller training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive interface design: USB interfacing with PIC microcontroller training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of USB interfacing. Entry Requirements There are no academic entry requirements for this interface design: USB interfacing with PIC microcontroller training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This interface design: USB interfacing with PIC microcontroller training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction & Getting Started Introduction Who We Are. Introduction to the USB World Hardware and Software Requirements Hardware and Software Requirements Advantages of USB Communication Advantages of USB Communication USB (Universal Serial Bus) USB Pin-out Port Wiring USB Transfer speeds USB Device Classes Descriptors Introduction to Descriptors Creating a descriptor file in MikroC Creating a descriptor file in MikroC - Practical USB Libraries & Functions USB Libraries HID Enable USB RAM USB Functions Circuit Design Circuit Design for First Example USB Programming First USB Coding Example Virtual USB Port Installing the Virtual USB Port Feature to enable Simulation First Example Send and Receive Data First Example Send and Receive Data Second Example Send Characters and Check the Incoming Data Second Example Send Characters and Check the incoming Data Third Example Turn Leds on and off Via USB Third Example Turn Leds on and off via USB Forth Example Reading Input - Button Press Forth Example Reading Input - Button Press Drivers, Connection Burning the Code to PIC using A Programmer MikroC and Ql2006 Right Configuration for the Code file Device Drivers for USB Interfacing With PIC Microcontroller DEVICE DRIVERS FOR USB interfacing with pic microcontroller USB Interfacing Second Example Led Lighting USB Interfacing second Example Led Lighting Practical Circuit Assembly Practical Circuit Assembly Download and Install Software Section Download and Install MikroC Pro Download And Install Proteus Software Free Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Whether you're looking to improve your customer experience, streamline with new systems, or delegate to a new team member; understanding your customer journey is the best place to start.
Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Course Online Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Assessment Assessment - UX Design 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
Overview: UIUX Prototyping with Adobe XD Welcome to the comprehensive course on UI/UX Prototyping with Adobe XD! In this program, we delve into the intricacies of user interface and user experience design, equipping you with the skills necessary to create captivating digital experiences. Module 1: Introduction to UI/UX Prototyping Get acquainted with the fundamentals of UI/UX design and prototyping. Learn about the importance of user-centric approaches and the role of prototypes in the design process. Module 2: Understanding User-Centered Design Explore the principles of user-centered design (UCD) and its significance in creating intuitive and user-friendly interfaces. Gain insights into user research, personas, and user journey mapping to inform your design decisions. Module 3: Designing Interactive Wireframes Master the art of crafting interactive wireframes using Adobe XD. Discover how to translate ideas into tangible prototypes by sketching out layout structures, navigation flows, and content hierarchy. Module 4: Creating High-Fidelity Mockups Elevate your designs with high-fidelity mockups. Learn advanced techniques for adding visual polish, refining typography, and incorporating imagery to bring your concepts to life. Module 5: Designing Interactive Prototypes Take your prototypes to the next level with interactivity. Explore Adobe XD's powerful features for creating clickable prototypes and simulating user interactions to validate your design concepts. Module 6: Animations and Microinteractions Delve into the realm of animations and microinteractions to enhance user engagement and delight. Learn how to add subtle animations, transitions, and feedback mechanisms to your prototypes for a seamless user experience. By the end of this course, you'll have the skills and confidence to design and prototype stunning user interfaces and experiences using Adobe XD. Whether you're a seasoned designer looking to expand your skill set or a newcomer to the field, this course is your gateway to mastering UI/UX prototyping. Enroll now and unlock your creative potential! Course Curriculum Module 1_ Introduction to UI_UX Prototyping Introduction to UI_UX Prototyping 00:00 Module 2_ Understanding User-Centered Design Understanding User-Centered Design 00:00 Module 3_ Designing Interactive Wireframes Designing Interactive Wireframes 00:00 Module 4_ Creating High-Fidelity Mockups Creating High-Fidelity Mockups 00:00 Module 5_ Designing Interactive Prototypes Designing Interactive Prototypes 00:00 Module 6_ Animations and Microinteractions Animations and Microinteractions 00:00
Introducing 'UX Research and Testing for Designers' Welcome to the ultimate toolkit for designers seeking to elevate their user experience (UX) game! This comprehensive course delves into the intricacies of UX research and testing, equipping designers with indispensable skills to create user-centric designs that truly resonate. Module 1: Introduction to UX Research and Testing Get acquainted with the fundamentals of UX research and testing. Learn why it's crucial, its impact on design decisions, and how it aligns with user needs and business goals. Lay the groundwork for a successful UX journey. Module 2: User Research Methods Explore various user research methodologies to gain valuable insights into user behaviors, preferences, and pain points. From interviews to surveys and ethnographic studies, master the art of extracting actionable data to inform your design decisions. Module 3: Usability Testing Methods Dive deep into usability testing techniques to evaluate the effectiveness and efficiency of your designs. Learn how to conduct tests, gather meaningful feedback, and iterate towards user-friendly interfaces that drive engagement and satisfaction. Module 4: Card Sorting and Information Architecture Uncover the secrets of organizing information effectively with card sorting and information architecture principles. Discover how to structure content intuitively, enhance navigation, and create seamless user experiences that keep users coming back for more. Module 5: User Journey Mapping Embark on a journey mapping expedition to visualize and understand the user experience from end to end. Learn how to identify pain points, moments of delight, and opportunities for optimization, enabling you to craft engaging and cohesive user journeys. Module 6: Remote and Mobile User Testing Navigate the realm of remote and mobile user testing to accommodate today's dynamic digital landscape. Explore innovative tools and methodologies to conduct tests across different devices and environments, ensuring your designs deliver exceptional experiences regardless of platform. Equip yourself with the knowledge and skills needed to revolutionize your design process and create impactful user experiences that stand the test of time. Enroll in 'UX Research and Testing for Designers' today and embark on a transformative journey towards UX excellence. Course Curriculum Module 1_ Introduction to UX Research and Testing Introduction to UX Research and Testing 00:00 Module 2_ User Research Methods User Research Methods 00:00 Module 3_ Usability Testing Methods Usability Testing Methods 00:00 Module 4_ Card Sorting and Information Architecture Card Sorting and Information Architecture 00:00 Module 5_ User Journey Mapping User Journey Mapping 00:00 Module 6_ Remote and Mobile User Testing Remote and Mobile User Testing 00:00
This UI Design course is concerned with the development of interactive systems, including for mobile / portable devices, with a strong focus on user-centred design and usability principles. You will learn what characteristics of a user interface can make it easy or hard for people to use, and how to design user interfaces that take into account human capabilities and constraints. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Who is this course for? UI Design course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject