'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
By taking this popular online course, you will learn various roles of the trainer and several learning styles. You will also gain knowledge of the abilities and training management requirements needed to conduct an inclusive, expert training session. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the need for training & development Recognise several roles of trainers and training styles Know how to build credibility and rapport Know how to hook and engage your trainees Understand the criteria for evaluation of training Know how to plan and organise training content Know how to prepare presentations for training Understand how to handle different types of learners Know how to use effective non-verbal communication Understand the role of body language in training Recognise the challenges of training Identify the characteristics of a good trainer Accredited Train The Trainer Course Overview This Train the Trainer Online Course is specially designed by the experts to develop training skills in those who are willing to become confident trainers. This popular online course will help you develop the skills and knowledge required to advance your career as a trainer by learning the importance of training and development. This course has been created for current trainers who want to improve their training abilities and acquire fresh, cutting-edge methods for creating and delivering training. This course will also help you understand the criteria for evaluation of training, how to plan and organise training content, how to prepare presentations, training rooms and games for training and much more. Upon successful completion of this Train the Trainer Online Course, you will develop the skills and knowledge required to become a confident trainer and learn how to train a large group of students or employees. Who should take this course? This extensive Train the Trainer Online Course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. It may also be beneficial to a broader range of people who aspires to enhance their training skills. Entry Requirements There are no academic entry requirements for this Train the Trainer Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Train the Trainer Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How to Start Your Class Hook Your Trainees Build Credibility and Rapport Engage Your Trainees Understand Your Trainees Use Visual Aids Well Teach All Learners Ask Questions Effectively - Part 1 Ask Questions Effectively - Part 2 Use Effective Non-Verbal Communication Manage The Classroom Answer Questions Well Supplementary Resources Supplementary Resources - Train The Trainer Online Course Assessment Assessment - Train The Trainer Online Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
The Secrets behind Currency Program Do you at any point thought about how currency traders profit? Do you want to begin gaining new wage trading currency yourself? Then this course will show you how. Currency trading basically presents the investor with the opportunity of making money though abet through high risks platforms. These risks can be minimized if you learn the right techniques and the secrets behind the currency program. Currency program can used to your advantage in many ways from serious investing opportunities to simply going on a shopping spree in a foreign country. There are quite a few currency programs available for use and with such a wide choice it may be rather hard to make the decision on which one to choose. This course covers a wide range in showing the secrets and gives you very helpful tips on what to do if you want to make healthy profits from currency program. By completing the entire course you are more likely to avoid the risks and increase your chances in currency program. Course Highlights Currency Conversion Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Currency Conversion Training Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Currency Conversion Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Currency Conversion Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Currency Conversion Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Currency Program 00:30:00 Fundamental Factors And Market Dynamic And Its Relation To Currency Programs 00:30:00 Explore The Benefits Of Using The Trusted Experts 00:30:00 What Currency Trading Programs Aren't Going To Do 00:15:00 How To Choose And Use The Best Software Suited For Currency Programs 00:30:00 Ways To Avoid Losing Money In Forex 00:15:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Counselling & Psychology Diploma is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed Counselling and Psychology course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling & Psychology Diploma course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This Counselling & Psychology Diploma course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling & Psychology Diploma course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Counselling & Psychology Diploma bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our Counselling and Psychology course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing Counselling & Psychology Diploma course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand personâCentred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitiveâbehaviour therapy. Understand family therapy & feminist therapy. Why Choose Counselling & Psychology Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Counselling & Psychology Diploma Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Counselling & Psychology Diploma course. **Courses are included in Counselling & Psychology Diploma Bundle Course Course 01: Counselling & Psychology Diploma Course 02: Mental Health Support Worker Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care ***Others Included of This Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Counselling & Psychology Diploma course] This Counselling & Psychology Diploma course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling & Psychology Diploma course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Counselling & Psychology Diploma course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our Counselling & Psychology Diploma course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Counselling & Psychology Diploma Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: PersonâCentred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and PersonâCentred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: CognitiveâBehaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and CognitiveâBehaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Other Courses: ------------------- ***Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling & Psychology Diploma course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this Counselling & Psychology Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Counselling & Psychology Diploma course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included
Psychology Counselling is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Psychology Counselling course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Psychology Counselling bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing this course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand personâCentred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitiveâbehaviour therapy. Understand family therapy & feminist therapy. Why Choose Diploma in Psychology Counselling Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Psychology Counselling Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Psychology Counselling course. **Courses are included in this Psychology Counselling Bundle Course Course 01: Psychology Counselling Course 02: Diploma in Nurse Prescribing Course 03: Level 2 Certificate in Understanding Working in the Health Sector ***Others Included of Psychology Counselling Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Psychology Counselling course] This Psychology Counselling course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Psychology Counselling course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Psychology Counselling course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Psychology Counselling Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: PersonâCentred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and PersonâCentred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: CognitiveâBehaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and CognitiveâBehaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Other Courses: ------------------- ***Diploma in Nurse Prescribing Module 01: An Overview of Nurse Prescribing Module 02: How to Prescribe Controlled Drugs Module 03: Neuropathic Pain in Adults: Pharmacological Management Module 04: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults Module 05: Diagnosis and Management of Headaches in Over 12s Module 06: Understanding Depression in Adults Module 07: Palliative Care for Adults Module 08: Prescribing Antibiotics in Respiratory Tract Infections Module 09: Prescribing and Managing Medicines in Care Homes Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis Module 12: Drug Misuse in Over 16s: Opioid Detoxification Module 13: Future Challenges for Nurse Prescribers ------------------- ***Level 2 Certificate in Understanding Working in the Health Sector Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector ------------------- Assessment Method After completing each module of the Psychology Counselling, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Psychology Counselling course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Psychology Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this Psychology Counselling course because it does not require any advanced knowledge or skills. Career path After completing this Psychology Counselling course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included
The Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course is ideal for anyone looking to work in the health and social care industry and requires a fully recognized industry qualification. By completing the qualification, you will have shown a level of understanding in the care sector that is essential when working with people who have complex needs. Our Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing learning can help you achieve a rewarding job in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools. Have you ever considered including a Health Social Care Certificate on your resume to boost your portfolio? Are you looking for flexible work hours in your ideal "care" career to break free from the 9-5 grind? This comprehensive Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to help you feel refreshed and relieved while performing your caring duties! Furthermore, through this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will learn how difficult situations and potential problems can arise. After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will be confident enough to take the next step in your career/educational ladder, as you will learn everything you need to know to work successfully in a care setting and assist those with a wide range of needs. Courses you will get with this Premium Bundle: - Course 01: Level 3 Award in Health and Social Care Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Care Certificate (Standard 1 to 15) Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Adult Nursing Training Course 06: Palliative Care Course 07: Healthcare Assistant Course 08: Level 2 Safeguarding in Adult Health and Social Care Course 09: Nursing Assistant Diploma Course 10: Level 2 Certificate in Preparing to Work in Adult Social Care Course 11: Level 2 Certificate in Understanding End of Life Care Course 12: Drug and Alcohol Awareness Training Others benefit Included with this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course. Free PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course] Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing It is important to understand your role in any job. The health and social care industry is no exception. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to ensure that you are fully aware of your responsibilities and tasks at work. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course will teach you the importance of ongoing personal development and create a personal development plan. You will also learn about the importance of equality and diversity, how to operate inclusively, and other related topics, including ethical duty of care. Assessment Method of Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is ideal for working or planning to work in hospitals, health and social care organisations. Individuals study this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course for personal and professional development, re-entering employment after an absence period in the health science, health, or social care fields, or for those seeking a career change to the health or social care sector. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Care Certificate: EDI Drugs Awareness NVQ health and social care Care Certificate: NVQ Level 3 Mental Health Level 4 NVQ Health and Social Care Level 1 Award in Awareness of Substance Misuse (RQF) Care Certificate: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 1 Award in Awareness of Substance Misuse (RQF) level 3 nvq health and social care Care Certificate: CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Care Certificate: Level 2 Certificate in Mental Health Awareness (RQF) Care Certificate: Level 3 Certificate in Understanding Mental Health (RQF) Care Certificate: Level 3 Award in Health and Social Care (VRQ) Level 1 Award in Awareness of Substance Misuse (RQF) Level 3 Certificate in Health and Social Care (VRQ) Level 3 Certificate in Understanding Substance Misuse (RQF) NVQ health and social care Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF) Level 2 Certificate in Principles of End of Life Care (RQF) Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF) Level 2 Certificate in the Principles of Prevention and Control of Infection in Health Care Settings (RQF) level 2 NVQ health and social care Care Certificate: level 3 NVQ health and social care Care Certificate: level 4 NVQ health and social care Care Certificate: level 5 NVQ health and social care Level 2 Award in the Control of Substances Hazardous to Health (RQF) Care Certificate: level 3 nvq health and social care Care Certificate: level 5 nvq health and social care Level 3 Certificate in Understanding Substance Misuse (RQF) Care Certificate: a-level health social care Care Certificate: QCF level 2 health and social care Care Certificate: health and social care level 3 Level 3 Certificate in Understanding Substance Misuse (RQF) Level 4 NVQ Health and Social Care Certificate Level 3 Certificate in Understanding Substance Misuse (RQF) level 3 nvq health and social care Certificate level 2 nvq health and social care Certificate level 5 nvq health and social care Certificate Level 2 Award in the Control of Substances Hazardous to Health (RQF) Requirements Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing To enrol in this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Course. Be energetic and self-motivated to complete our Course. Basic computer Skill is required to complete our Course. If you want to enrol in our Course, you must be at least 15 years old. Career path Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course, you may be able to pursue a variety of professional opportunities in the social care sector.
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview The comprehensive Acceptance and Commitment Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Acceptance and Commitment Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Acceptance and Commitment Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Acceptance and Commitment Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Acceptance and Commitment Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Acceptance and Commitment Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Acceptance and Commitment Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Acceptance and Commitment Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Acceptance and Commitment Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).
The Certificate in Corporate Risk and Crisis Management is crucial in the modern world, offering comprehensive knowledge on risk management and crisis response. With increasing uncertainties in global markets, mastering risk management skills is vital for mitigating financial, operational, and reputational risks. The Risk Management course covers essential modules such as Risk Analysis, Financial Risks, and Crisis Management, equipping learners with the ability to handle crises efficiently. In the UK, expertise in risk management opens numerous job opportunities in various sectors, with roles such as Risk Manager or Crisis Response Manager. Salaries for these positions typically range from £40,000 to £70,000 annually, reflecting the high demand for these skills. The risk management sector is experiencing growth, with an estimated increase of 6% annually due to heightened awareness of risk-related challenges. Learning risk management enhances career prospects and provides a strategic advantage in safeguarding organizations against potential crises. With the increasing importance of risk management, professionals in this field are pivotal in ensuring organizational resilience and stability. Key Features This Corporate Risk Management Course includes: CPD Certified Corporate Risk Management Course Developed by Specialist Lifetime Access Course Curriculum Risk Management Module 01: Introduction To Risks And Risk Analysis Module 02: Process Of Risk Analysis And Management Module 03: Corporate Of Risk Management Module 04: Managing Financial Risks Module 05: Introduction To Crisis And Crisis Management Module 06: Crisis Response And Communication Module 07: Incidents Management And Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Learning Outcomes: Analyze corporate risks using structured methodologies for effective management strategies. Implement crisis response plans with clear communication strategies and protocols. Develop emergency response plans to mitigate incidents in corporate environments. Construct crisis management teams equipped to handle diverse crisis scenarios. Evaluate post-crisis phases for organisational learning and continuous improvement. Manage financial risks within the corporate risk management framework effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Risk Management And Crisis Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Risk Management And Crisis Management. Moreover, this course is ideal for: Corporate executives seeking advanced risk management skills. Risk analysts aiming to enhance crisis management competencies. Emergency response professionals transitioning to corporate environments. Finance professionals interested in corporate risk and crisis management. Business consultants looking to broaden their expertise in risk mitigation. Requirements There are no requirements needed to enrol into this Corporate Risk Management And Crisis Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Risk Management And Crisis Management course. Career path After finishing this Corporate Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Risk Management are: Risk Manager - £40K to 65K/year. Crisis Management Consultant - £35K to 60K/year. Financial Risk Analyst - £30K to 50K/year. Corporate Safety Manager - £45K to 70K/year. Emergency Response Coordinator - £30K to 55K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.