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Ready to make yourself hireable in today’s fast-moving business landscape? The Business Finance Mini Bundle is your shortcut to career relevance in finance, operations, analytics, and management. Whether you're eyeing positions in corporate finance, payroll processing, or business intelligence, this bundle includes the five must-have keywords that employers look for: Business Analysis, Financial Analysis, Business Management, Payroll, and Power BI. Optimised for job-readiness and built for maximum value, this bundle is your all-in-one career asset. Start now—before the best jobs disappear. Description If you're serious about breaking into the world of numbers, strategy, and operational insight, the Business Finance Mini Bundle delivers. Business Analysis alone appears in thousands of UK job listings—often paired with Financial Analysis and Business Management. These are the roles that drive decision-making, and employers are constantly hiring those who can deliver measurable value. Payroll is one of the most in-demand admin-financial roles in both SMEs and large corporations. With accurate Payroll skills, you’re not just assisting HR—you’re central to financial trust in any organisation. And if you're aiming to work with data-driven teams, Power BI is a keyword that makes hiring managers take notice. As data becomes the backbone of every department, Power BI transforms your CV from standard to standout. Together, Business Analysis, Financial Analysis, Business Management, Payroll, and Power BI give you the skillset employers want now. Every job board reflects this demand. This bundle isn’t fluff—it’s precision-crafted to get your application shortlisted, fast. If you’ve been waiting for the right time to boost your hireability, that time is right now. FAQ Q: What types of jobs can this help me land? A: Finance Assistant, Payroll Officer, Business Analyst, Data Analyst, Operations Manager, and Reporting Assistant. Q: Why are Business Analysis and Financial Analysis both included? A: They serve complementary roles—strategic insight and numeric decision-making—both highly in demand. Q: Will this bundle help me get into data roles? A: Yes. Power BI and Business Analysis are essential for many entry-level data-driven positions. Q: Can I get payroll-specific roles with this? A: Absolutely. Payroll is a job title in its own right—and this bundle covers it thoroughly. Q: Is Power BI just for finance professionals? A: Not at all. It’s used in marketing, HR, logistics, and sales reporting as well. Q: Do I need prior experience? A: No. The bundle is designed to prepare you regardless of your background. Q: What industries does this bundle apply to? A: Finance, retail, consultancy, HR, logistics, technology, and public services. Q: Why should I choose this over a single finance course? A: It gives you five high-demand skills—Business Analysis, Financial Analysis, Business Management, Payroll, and Power BI—in one compact, cost-effective bundle.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In the fast-paced world of business, there's an untold story of pain and frustration that resonates with countless aspiring marketers. It's the narrative of launching a product or service into a crowded market, only to watch it disappear into obscurity. The agony of crafting clever advertising campaigns that seem to fall on deaf ears and the frustration of not understanding the intricate dance of consumer behaviour.  Marketing is the lifeblood of any successful business as it’s the bridge that connects your offerings to the world, the art of making your business thrive. Your journey to becoming a marketing maestro begins with our comprehensive Marketing course. In this marketing course, you'll delve deep into the multifaceted realm of marketing, from the basics to the intricacies of branding, consumer behaviour, and market segmentation. You'll learn how to navigate the ever-changing marketing environment, conduct effective research, and craft compelling product and pricing strategies.  Our comprehensive course equips you with the knowledge and skills to master these critical aspects, to not only enhance your own business endeavours but also be a valuable asset in the marketing world. Join our Marketing course now, and take the first steps to conquer the world of marketing! Goals By the end of this, you will be able to: Grasp the fundamentals of marketing, understanding its core concepts and principles. Gain proficiency in the marketing process, from strategizing to implementation and evaluation. Develop strategic marketing skills, enabling you to create effective marketing plans and campaigns. Analyse the marketing environment and adapt strategies to changing market dynamics. Master market segmentation techniques for precise targeting of customer segments. Comprehend consumer buying behaviour, influencing marketing strategies and customer engagement. Understand business markets and buying behaviour, aiding B2B marketing decisions. Learn marketing research methods for informed decision-making and market insights. Craft product and branding strategies that enhance brand recognition and customer loyalty. Acquire pricing, marketing channels, and integrated marketing communication strategies for successful product promotion. Who is this course for? Aspiring marketers looking to build a solid foundation in marketing concepts and practices. Students and recent graduates seeking to enhance their knowledge of marketing to boost their career prospects. Anyone interested in understanding how businesses operate and how they connect with their target audiences. Individuals looking to explore consumer behaviour and the psychology behind buying decisions. Those interested in the intricacies of branding, advertising, and promotion to create a strong market presence. Career path Marketing Coordinator Marketing Manager Digital Marketing Specialist Market Research Analyst Brand Manager Advertising Executive Sales Manager Product Manager

Floral Design and Arrangement Course Overview Do you have an eye for beauty and a love for nature? Our Floral Design and Arrangement Course offers an exciting opportunity to dive into the world of floristry, from the basics to more advanced techniques. Whether you're looking to brighten up your home or start a new creative venture, this course gives you the chance to master the art of flower arranging. With step-by-step guidance, you’ll explore various styles and design principles, creating stunning floral displays for any occasion. Throughout the course, you'll discover how to choose the right flowers, pair them beautifully, and put together arrangements that are visually striking. The course covers everything from traditional to modern design, helping you to refine your skills and develop your own personal style. By the end, you’ll be able to create flower arrangements that express your creativity and suit any setting. It's the perfect way to bring nature's beauty into your life – no experience required, just a passion for flowers. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Floral Design Module 2: Principles of Design Module 3: Colour Theory and Flower Selection Module 4: Traditional Floral Arrangements Module 5: Modern and Contemporary Floral Design Module 6: Event and Occasion-Based Arrangements Module 7: Sympathy and Funeral Floral Arrangements Module 8: Seasonal and Holiday Designs Module 9: Techniques for Floral Arrangement Learning Outcomes Master the principles of floral design for stunning arrangements. Demonstrate proficiency in colour theory for impactful flower selection. Craft traditional and modern floral designs with artistic flair. Create event-specific arrangements tailored to diverse occasions. Develop expertise in sympathy and funeral floral arrangements. Showcase seasonal and holiday-themed designs with creative finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts eager to explore floral design as a creative outlet. Individuals considering a career shift into the world of floral art. Creative minds seeking to master the principles of floral arrangement. Those interested in designing flower arrangements for various events. Individuals wanting to enhance their skills in seasonal and holiday designs. Anyone aspiring to craft thoughtful sympathy and funeral arrangements. Beginners keen to learn the art of floral design from the ground up. Those seeking a transformative journey into the world of flower arrangements. Career path Floral Designer Event Florist Wedding Florist Funeral Arrangement Specialist Seasonal Floral Decorator Holiday Design Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Networking: Networking Skills Course Online Networking: Networking Skills Course is a simple process; with a little practice and knowledge, you can boost your confidence, prepare for a networking event, hold a successful conversation, and maintain a mutually beneficial network of connections. This Networking: Networking Skills Course will teach you why networking is important in business and the skills you need to get started. The Networking: Networking Skills Course begins with fundamental networking knowledge and progresses to sharing expertise. This comprehensive Networking: Networking Skills Course will give you a thorough understanding of networking, including key concepts and techniques for using it. You will also learn how to start, carry on, and end a conversation successfully. Main Course: Networking Skills Training Courses you will Get Networking: Networking Skills Course Along with Networking Skills Course you will get free Negotiation Skills Course Along with Networking Skills Course you will get free Anger Management Course Along with Networking Skills Course you will get free Level 5 Personal Development Course Special Offers of this Networking: Networking Skills Course This Networking: Networking Skills Course includes a FREE PDF Certificate. Lifetime access to this Networking: Networking Skills Course Instant access to this Networking: Networking Skills Course 24/7 Support Available to this Networking: Networking Skills Course Networking: Networking Skills Course Online The Networking: Networking Skills Course starts with basic networking knowledge and works its way up to sharing expertise. This Networking: Networking Skills Course will provide you with a deep grasp of important networking principles and practices. Moreover, the Networking: Networking Skills Course will teach you how to plan for and conduct a successful networking event. You may maintain a mutually beneficial network of contacts with the help of this Networking: Networking Skills Course. Who is this course for? Networking: Networking Skills Course Online This Networking: Networking Skills Course is designed for individuals who want to learn more about how to network successfully. The Networking: Networking Skills Course is written at an introductory level and will help learners of all disciplines understand how to build confidence, start and maintain a conversation and sustain a network of useful contacts. Requirements Networking: Networking Skills Course Online To enrol in this Networking: Networking Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Networking: Networking Skills Course. Be energetic and self-motivated to complete our Networking: Networking Skills Course. Basic computer Skill is required to complete our Networking: Networking Skills Course. If you want to enrol in our Networking: Networking Skills Course, you must be at least 15 years old. Career path Networking: Networking Skills Course Online This Networking: Networking Skills Course will help candidates to gain skills that will enable them to be considerably more successful in people-facing roles such as field sales professionals and account managers.

Emotional Intelligence: Emotional Intelligence Online Discover the Power of Emotional Intelligence: Enhance Your Skills and Propel Your Success! Are you ready to take your personal and professional life to the next level? Do you want to improve your relationships, excel in your career, and unlock your true potential? Look no further than our groundbreaking Emotional Intelligence: Emotional Intelligence course! Unlock the transformative power of Emotional Intelligence: Emotional Intelligence course and propel your success to new heights. Join our Emotional Intelligence: Emotional Intelligence course today and embark on a journey of self-discovery, growth, and achievement. Don't miss this opportunity to invest in yourself and take charge of your future. Enroll Emotional Intelligence: Emotional Intelligence now and experience the profound impact of Emotional Intelligence: Emotional Intelligence course on your personal and professional life! Main Course: Emotional Intelligence Gift Courses Included with Emotional Intelligence: Emotional Intelligence Course: Course 01: Anger Management Course 02: Level 5 Personal Development Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing Emotional Intelligence: Emotional Intelligence Course] Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence Course consists of 08 modules. Course Curriculum of Emotional Intelligence: Emotional Intelligence Course Module 01: Emotional Intelligence Module 02: Introduction to Emotional Intelligence Module 03: Emotion Module 04: Neuro-Linguistic Programming (NLP) Module 05: Biological Behaviour of Psychology Module 06: Behaviours (Personality) Module 07: Learning Module 08: Motivation Assessment Method of Emotional Intelligence: Emotional Intelligence Course After completing Emotional Intelligence: Emotional Intelligence Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Emotional Intelligence: Emotional Intelligence Course After completing the Emotional Intelligence: Emotional Intelligence Course, you can instantly download your certificate for FREE. Who is this course for? Emotional Intelligence: Emotional Intelligence Online An Emotional Intelligence: Emotional Intelligence course is designed to help individuals develop and enhance their emotional intelligence skills. Emotional intelligence refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. Requirements Emotional Intelligence: Emotional Intelligence Online To enrol in this Emotional Intelligence: Emotional Intelligence Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Emotional Intelligence: Emotional Intelligence Course. Be energetic and self-motivated to complete our Emotional Intelligence: Emotional Intelligence Course. Basic computer Skill is required to complete our Emotional Intelligence: Emotional Intelligence Course. If you want to enrol in our Emotional Intelligence: Emotional Intelligence Course you must be at least 15 years old. Career path Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence course is beneficial for various groups of people, including: Professionals and Leaders Managers and Supervisors Sales and Customer Service Professionals Educators and Trainers Human Resources Professionals Individuals seeking personal growth

CRM: Customer Relationship Management Online Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you. This CRM Course (Customer Relationship Management) delves into customer-centric strategies and emphasizing the use of CRM tools for enhanced customer interactions. The CRM Course (Customer Relationship Management) participants gain insights into customer data analysis, segmentation and effective communication techniques. The CRM Course (Customer Relationship Management) fosters skills in CRM system implementation and aligning sales. Moreover, the CRM Course (Customer Relationship Management) involves marketing and service functions. The CRM Course (Customer Relationship Management) helps in optimizing overall business performance through strengthened customer relationships. As the CRM Course (Customer Relationship Management) is a great method to progress your profession the what are you waiting? Sign up for this CRM Course (Customer Relationship Management) immediately! Main Course: CRM: Customer Relationship Management Free courses included with CRM: Customer Relationship Management Course: Along with CRM: Customer Relationship Management Course you will get free Close Protection Course Along with CRM: Customer Relationship Management Course you will get free Security Management Course Special Offers of this CRM: Customer Relationship Management Course: This CRM: Customer Relationship Management Course includes a FREE PDF Certificate. Lifetime access to this CRM: Customer Relationship Management Course Instant access to this CRM: Customer Relationship Management Course 24/7 Support Available to this CRM: Customer Relationship Management Course CRM: Customer Relationship Management Online Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM. Who is this course for? CRM: Customer Relationship Management Anyone can take this CRM Course (Customer Relationship Management). Requirements CRM: Customer Relationship Management To enroll in this CRM: Customer Relationship Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course. Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course. Basic computer Skill is required to complete our CRM: Customer Relationship Management Course. If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old. Career path CRM: Customer Relationship Management After completing this CRM Course (Customer Relationship Management), you can work as a manager, customer service manager, CRM analyst, and many other positions!

Using Blueprints in UE5, you can learn game development without coding. This beginner-friendly course will teach you how to use Unreal Engine's visual coding system. There is no prior experience required, and each lesson will gradually increase your knowledge.

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

Overview This comprehensive course on How to Create a Professional LinkedIn Profile will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This How to Create a Professional LinkedIn Profile comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this How to Create a Professional LinkedIn Profile. It is available to all students, of all academic backgrounds. Requirements Our How to Create a Professional LinkedIn Profile is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 17 lectures • 01:04:00 total length •Introduction: 00:03:00 •Why consider using LinkedIn as a business tool: 00:02:00 •Who should consider using LinkedIn as a business tool: 00:04:00 •The Prerequisites to building a Professional LinkedIn Profile: 00:04:00 •Understanding who your target audience or Most Important Viewer: 00:04:00 •Defining your keywords: 00:03:00 •Choose your style of writing your Professional LinkedIn Profile: 00:03:00 •An overview of the Top 10 Tips of creating a Professional LinkedIn Profile: 00:06:00 •The Primary Areas of a Professional LinkedIn Profile: 00:05:00 •Managing your Professional LinkedIn Profile Introduction Section: 00:03:00 •Writing your about section: 00:02:00 •Adding your work experience to your Professional LinkedIn Profile: 00:05:00 •Education, Licenses, Certifications & Volunteer areas of the LinkedIn Profile: 00:04:00 •The Skills section of your Professional LinkedIn Profile: 00:04:00 •See this live in LinkedIn: 00:06:00 •Closing Remarks: 00:06:00 •Assignment - How to Create a Professional LinkedIn Profile: 00:00:00