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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered a career in security? The security industry in the UK is booming, with a projected growth rate of 10% over the next five years. Are you wondering how you can be part of this growing field and protect people, property, and information? This comprehensive security management course bundle equips you with the skills and knowledge to excel in various security roles. This Security Management bundle provides a well-rounded education, from foundational security guard training to specialized skills like close protection, lifeguarding, and CCTV operation. Deepen your knowledge in critical areas like IT security, incident response, and information analysis. You'll also gain expertise in airport security management and workplace confidentiality practices. With a single payment, you will gain access to Security Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Management Bundle Package includes: Main Course : Diploma in Security Management at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Security Management: Course 01: Security Guard Course 02: Close Protection Course 03: Lifeguard Training Course 04: Airport Management: Security Management Course 05: Diploma in IT Security (Malware) Course 05: Cyber Security Incident Handling and Incident Response Course 07: CCTV Operator Course Course 08: Information Analyst Course 09: Bodyguard Training Course 10: Workplace Confidentiality Whether you're new to security or seeking to upskill, this bundle provides the knowledge and practical skills to excel in a rewarding career. Take control of your future and enrol today! Learning Outcomes of Security Management Implement risk management strategies to safeguard people and assets. Analyse security threats and design effective response protocols. Oversee security operations and ensure compliance with regulations. Utilise technology for surveillance, access control, and security management. Manage security personnel and foster a culture of safety awareness. Develop effective communication and interpersonal skills for conflict resolution. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course : Diploma in Security Management at QLS Level 5 Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 01: Security Guard Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 02: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Security Professionals Career Changers Business Owners IT Professionals Requirements No prior background or expertise is required. Career path The Security Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Security Manager Security Consultant IT Security Specialist Close Protection Officer Information Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's competitive business landscape, effective key account management and sound financial management are critical to the success of any organisation. In the UK, 72% of businesses reported that effective key account management leads to increased revenue. . Are you an ambitious individual seeking to excel in these crucial areas? Do you want to gain a comprehensive understanding of key account management strategies, financial management principles, and information management practices? This bundle offers a unique opportunity to enhance your skills and unlock new career opportunities. This comprehensive bundle equips you with the skills to manage key accounts, analyse financials, and make informed decisions. You'll learn to build strong client relationships, identify their needs, and deliver solutions that maximize value. By mastering financial analysis and information management, you'll gain the expertise to contribute significantly to your organization's success. This Key Account Management & Financial Management Bundle Contains 3 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Key Account Management at QLS Level 5 Course 02: Financial Management Course 03: Information Management Whether you're looking to advance in your current role or pursue a career in sales, marketing, or account management, this bundle provides the essential skills and knowledge you need to succeed. Invest in your future and enroll today! Learning Outcomes of Key Account Management Develop advanced strategies for effective key account management. Master financial management principles and their practical applications. Gain expertise in information management and data analysis. Enhance negotiation and customer relationship management skills. Learn budgeting, forecasting, and risk management techniques. Develop the ability to make data-driven business decisions. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Key Account Management Get a free student ID card with Key Account Management Training program (£10 postal charge will be applicable for international delivery) The Key Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Key Account Management course materials The Key Account Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Key Account Management at QLS Level 5 Module 01: Introduction To Key Account Management Module 02: Purpose Of Key Account Management Module 03: Understanding Key Accounts Module 04: Elements Of Key Account Management Module 05: What Makes A Good Key Account Manager Module 06: Building And Delivering Value To Key Accounts Module 07: Key Account Planning Module 08: Business Customer Marketing And Development Module 09: Developing Key Relationships Module 10: The Importance Of Record Keeping For Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Course 02: Financial Management Module 01: Introduction To Financial Management Module 02: Fundamentals Of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement Of Stockholders' Equity Module 07: Analysing And Interpreting Financial Statements Module 08: Inter-Relationship Between All The Financial Statements Module 09: International Aspects Of Financial Management Course 03: Information Management Module 01: Introduction To Information Management Module 02: Information Management Strategy Module 03: Databases And Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical And Social Issues And Data Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*3 = £39) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Sales Professionals Account Managers Business Owners Marketing Professionals Entrepreneurs Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Key Account Manager Financial Analyst Corporate Finance Manager Senior Key Account Manager Financial Controller Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

🚀 Elevate Your PLR Business: Unlock Your Path to Profitable Success! 🚀 Are you tired of struggling to make your PLR business stand out in a crowded market? Do you dream of turning your passion for creating digital products into a lucrative online venture? It's time to stop dreaming and start doing with our exclusive online course - 'Elevate Your PLR Business!'   🌟 What You'll Gain: 1️⃣ Master the Art of PLR Creation: Unleash the power of high-quality Private Label Rights products. Learn the secrets to crafting content that not only captivates your audience but also sets you apart as a leader in your niche. 2️⃣ Strategic Marketing Techniques: Discover proven marketing strategies that will elevate your PLR business to new heights. From effective product launches to building a dedicated customer base, we've got you covered. 3️⃣ Monetization Mastery: Turn your digital creations into a steady stream of income. Explore diverse monetization methods, including subscription models, upsells, and strategic partnerships, to maximize your profits. 4️⃣ Automate and Scale: Time is money, and we'll show you how to automate processes, freeing up your time to focus on what you love - creating exceptional PLR products. Learn how to scale your business without burning out. 5️⃣ Community Building: Establish a thriving community around your brand. Engage with your audience, build trust, and turn one-time buyers into lifelong customers who eagerly anticipate your next release. 6️⃣ Advanced Licensing Strategies: Navigate the intricacies of licensing like a pro. Understand how to protect your intellectual property while strategically expanding your reach through licensing agreements.   💥 BONUSES GALORE: Enroll today and receive exclusive bonuses, including templates, checklists, and access to a private community of like-minded entrepreneurs. Plus, get personalized feedback on your projects from industry experts.   🎓 Why Choose Our Course? ✅ Expert Guidance: Our instructors are seasoned professionals with years of experience in the PLR industry. Learn from the best and gain insights that can only come from real-world success. ✅ Practical, Actionable Content: We cut through the fluff and deliver actionable strategies you can implement immediately. No more theory - just results. ✅ Lifetime Access: Once enrolled, you have lifetime access to the course content and any updates. Stay on top of industry trends and continuously refine your PLR business strategy.   🌐 Enroll Now and Elevate Your PLR Business! 🌟 Turn Your Passion into Profit! 🌟 Course Curriculum

🚀 Unlock Your Earning Potential with Affiliate Accelerator: Half-Hour Mastery! 🚀   Are you ready to turn your spare moments into a stream of passive income? Introducing the ultimate online course designed for aspiring affiliate marketers - Affiliate Accelerator: Half-Hour Mastery!   🌐 Master Affiliate Marketing in Just 30 Minutes a Day!   In this fast-paced world, we understand that time is of the essence. That's why we've crafted a revolutionary course that condenses the essentials of affiliate marketing into bite-sized, half-hour sessions. No more lengthy tutorials or overwhelming information - just concise, actionable strategies that get you results.   🔥 What You'll Gain from Half-Hour Mastery:   1️⃣ Rapid Skill Acquisition: Acquire the skills and knowledge needed to excel in affiliate marketing, all within 30 minutes a day.   2️⃣ Proven Strategies: Learn from industry experts who have mastered the art of affiliate marketing. Discover the strategies that generate real, consistent income.   3️⃣ Time Efficiency: Say goodbye to endless hours of learning. Our course is designed to fit seamlessly into your busy schedule, making it easier than ever to build your affiliate empire.   4️⃣ Actionable Insights: No fluff, just actionable insights. Implement what you learn immediately and see tangible results in your affiliate marketing endeavors.   5️⃣ Community Support: Join a vibrant community of like-minded individuals who are on the same journey as you. Exchange ideas, get feedback, and stay motivated throughout your affiliate marketing adventure.   💡 Course Highlights:   ✅ Module 1: Affiliate Marketing Basics in 30 Minutes ✅ Module 2: Niche Selection Demystified ✅ Module 3: Mastering Content Creation for Conversions ✅ Module 4: Social Media Secrets for Affiliate Success ✅ Module 5: Maximizing Affiliate Revenue with SEO ✅ Bonus: Exclusive Q&A Sessions with Industry Experts   🎓 Who Is This Course For?   Beginners looking to break into the world of affiliate marketing Entrepreneurs seeking additional income streams Bloggers, influencers, and content creators wanting to monetize their platforms   🌈 Ready to Transform Your Affiliate Marketing Game? Don't let time constraints hold you back. Join Affiliate Accelerator: Half-Hour Mastery today and unleash your full earning potential. Your journey to affiliate success starts now!   🚨 Limited Time Offer: Enroll Now and Get Exclusive Access to Bonus Materials!   🚀 Accelerate Your Affiliate Success with Half-Hour Mastery! 🚀 Course Curriculum

Hiring someone is more than posting a job ad and hoping for the best. It’s about getting the right person, in the right role, at the right time—without losing your mind in the process. This Employee Recruitment and Onboarding Course walks you through how to attract top talent, filter through applications without falling asleep, and set new hires up for success without sending them a 72-slide PowerPoint on day one. If you’ve ever wondered why someone ghosted after the interview or started on Monday and disappeared by Friday, this course has answers. We’ll cover job descriptions that don’t sound like a robot wrote them, interviews that actually tell you something, and onboarding strategies that help people stick around past the welcome email. No fluff. No filler. Just the steps you need to shape a hiring process that works—from the first ad to a settled, confident new team member. Whether you're part of HR or doing everything yourself in a growing business, this course was built with you (and your headache) in mind. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Employee Recruitment and Onboarding Module 01 : Purpose of Onboarding Module 02 : Introduction to Onboarding Module 03 : Onboarding Preparation Module 04 : Onboarding Checklist Module 05 : Creating an Engaging Program Module 06 : Following Up with New Employees Module 07 : Setting Expectations Module 08 : Providing Feedback Learning Outcomes: Define the Significance of Onboarding: Grasp the pivotal role of onboarding in integrating new employees . Craft Engaging Onboarding Programs: Develop captivating initiatives for seamless assimilation . Master Expectation Setting: Learn to establish clear, achievable goals for new team members . Hone Feedback Delivery: Cultivate skills to provide constructive input to nurture growth . Execute Thorough Onboarding Preparation: Streamline processes for maximum effectiveness . Implement Follow-Up Strategies: Ensure sustained support for new employees . Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking to enhance their onboarding processes. Managers looking to refine their recruitment and integration strategies. Entrepreneurs aiming to create a welcoming and productive work environment. Small business owners keen on maximising employee potential. Team Leaders eager to strengthen team cohesion and performance. Administrative Personnel involved in the recruitment process. Start-up Founders looking to establish effective onboarding practices. Individuals transitioning to HR roles. Career path Recruitment Coordinator HR Specialist Talent Acquisition Manager Onboarding Consultant Employee Experience Coordinator People Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master the art of Information Governance with our comprehensive course – explore Data Protection, Privacy Management, Records & Data Governance, Cybersecurity, Compliance, and more. Acquire the skills to navigate the complex landscape of information, ensuring ethical data use and compliance with global regulations. Join us for a transformative learning experience

🚀 Unlock Your Potential: Mastering Tactical Implementation - A Blueprint for Success!   Are you tired of feeling overwhelmed and uncertain about your business strategy? Do you dream of executing your plans with precision, achieving milestones, and ultimately experiencing unparalleled success? Welcome to 'Mastering Tactical Implementation: A Blueprint for Success' - the online course designed to transform your vision into reality.   🔍 What's Inside the Blueprint: Module 1: Execution Strategy Lay the foundation for success by understanding the art of execution. Learn to turn your ideas into action and set the stage for a thriving venture. Module 2: Why Your Execution Strategy Matters Dive deep into the significance of execution strategy. Uncover the secrets behind successful implementation and discover how it can make or break your business. Module 3: Create Milestones Break down your journey into achievable milestones. Develop a roadmap that guides you through each step, ensuring steady progress towards your ultimate goals. Module 4: Build a Staffing Plan Learn the art of assembling a high-performing team. Discover the key elements of a robust staffing plan that aligns with your business objectives. Module 5: Build Your Startup Plan Craft a comprehensive startup plan that not only captivates your vision but also lays out a clear path for success. Develop strategies to navigate the challenges of launching a new venture. Module 6: Determine Your Risk and Risk Mitigation Strategy Embrace uncertainty by understanding and managing risks effectively. Develop a robust risk mitigation strategy to protect your business and enhance its resilience. Module 7: Determine Your Key Performance Indicators (KPIs) Identify and measure the crucial metrics that drive success. Learn how to set and monitor Key Performance Indicators, empowering you to make data-driven decisions. Module 8: Workshop Engage in hands-on workshops to apply the knowledge gained throughout the course. Receive personalized feedback and refine your strategies for maximum impact.   🌟 Why Choose 'Mastering Tactical Implementation'?   ✅ Proven Strategies: Benefit from battle-tested strategies used by successful entrepreneurs. ✅ Expert Guidance: Learn from industry experts with a track record of turning ideas into successful ventures. ✅ Interactive Learning: Engage in interactive workshops and practical exercises to solidify your understanding. ✅ Lifetime Access: Enjoy lifetime access to course materials and updates, ensuring you stay ahead in your business journey.   💡 Don't let uncertainty hold you back. Enroll now and turn your dreams into reality with 'Mastering Tactical Implementation: A Blueprint for Success!' Course Curriculum Execution Strategy The 5 Components of an Execution Strategy 00:00 Why Your Execution Strategy Matters Anytime Fitness Case Example 00:00 Zynga Case Example 00:00 Why Your Execution Strategy Matters 00:00 What Investors Look For 00:00 Create Milestones The Why of Milestones 00:00 Examples of Milestones 00:00 Yelp Case Study 00:00 Build a Staffing Plan Your Staffing Plan 00:00 Build Your Startup Plan Your Startup Plan 00:00 https://vimeo.com/660910945?share=copy 00:00 Determine Your Risk and Risk Mitgation Strategy Risk and Risk Mitigation 00:00 Identifying Risks 00:00 Risk Mitigation 00:00 Determine Your Key Performance Indicator Key Performance Indicators (KPIs) 00:00 Workshop Workshop - Create Your Execution Plan 00:00

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Get ready for an exceptional online learning experience with the Financial Engineering & Risk Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Financial Engineering & Risk Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Financial Engineering & Risk Managementpackage has something for everyone. As part of the Financial Engineering & Risk Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Financial Engineering & Risk Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Financial Analysis Course 02: Financial Management Course 03: Basic Business Finance Course 04: Improve your Financial Intelligence Course 05: Financial Investigator Course 06: FinTech Course 07: Investment Course 08: Business and Data Analytics for Beginners Course 09: Business and Financial Modeling Specialisation Course 10: Corporate Finance: Profitability in a Financial Downturn Course 11: Banking and Finance Accounting Statements Financial Analysis Course 12: Financial Accounting Course 13: Finance: Financial Risk Management Course 14: Anti-Money Laundering (AML) Training Course 15: Capital Budgeting & Investment Decision Rules Course 16: Making Budget & Forecast Course 17: Financial Modeling Using Excel Course 18: Learn Financial Analytics and Statistical Tools Course 19: Statistics Course 20: Economics Course 21: Professional Personal Finance Course Course 22: Ultimate Guide to Financial Security Course 23: Trading and Financing: Candlestick Pattern Course 24: Blockchain & Cryptocurrency Course 25: Penny Stocks Day Trading Course 26: Stock Market Day Trading Strategies Course 27: Financial Consultant Training Course 28: Develop Your Career in Finance: Blue Ocean Strategy Course 29: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 30: Xero Accounting and Bookkeeping Online What will make you stand out? On completion of this online Financial Engineering & Risk Managementbundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Financial Engineering & Risk Managementbundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Financial Engineering & Risk Management bundle at your own pace. Study for the Financial Engineering & Risk Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Financial Engineering & Risk Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Financial Engineering & Risk Management, a rich anthology of 30 diverse courses. Each course in the Financial Engineering & Risk Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Financial Engineering & Risk Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Financial Engineering & Risk Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Financial Engineering & Risk Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Engineering & Risk Managementbundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Financial Engineering & Risk Managementbundle. Career path Unleash your potential with the Financial Engineering & Risk Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Financial Engineering & Risk Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00