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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The 'Diploma in CompTIA A+' course provides comprehensive training on essential computer hardware, networking, and security topics. Students will learn about various components, peripherals, and technologies involved in building and maintaining computer systems, as well as securing them. Learning Outcomes: Understand the fundamentals of CompTIA A+ certification and its significance in the IT industry. Gain knowledge about computer hardware, including CPUs, RAM, motherboards, power supplies, and mass storage technologies. Acquire skills in networking concepts, local area networking, wireless networking, and internet technologies. Learn about virtualization, portable computing, mobile devices, printers, and multifunction devices. Develop an understanding of computer security practices and how to secure computers and networks effectively. Why buy this Diploma in CompTIA A+? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in CompTIA A+ there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in CompTIA A+ course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in CompTIA A+ does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in CompTIA A+ was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in CompTIA A+ is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: All about the CompTIA A+ CompTIA A+ 2019 Core 1 (220-1001) Course Introduction 00:02:00 What is the CompTIA A+? 00:02:00 Why Get A+ Certified? 00:03:00 What is on the CompTIA A+ Core 1 (220-1001) Exam? 00:09:00 How to Pass the A+ Exam 00:04:00 How to Use This Video Course 00:03:00 Section 02: Safety and Professionalism Tools of the Trade 00:06:00 Troubleshooting Theory 00:10:00 Section 03: The Visible Computer Primary PC Connections 00:05:00 External Connections 00:11:00 Inside the PC 00:08:00 What is a Computer? 00:07:00 Section 04: CPUs What is a CPU? 00:15:00 CPU Speeds and Cores 00:12:00 Caching 00:00:00 CPU Sockets 00:12:00 Installing a CPU 00:11:00 Liquid Cooling 00:04:00 Section 05: RAM RAM Technology 00:11:00 RAM Capacity 00:08:00 RAM Features 00:07:00 Installing RAM 00:07:00 Section 06: Firmware What is the BIOS? 00:06:00 POST 00:09:00 System Setup 00:09:00 Troubleshooting Firmware 00:12:00 Section 07: Motherboards Form Factors 00:06:00 Chipsets 00:05:00 Touring the Motherboard 00:14:00 Touring the Case 00:07:00 Installing a Motherboard 00:09:00 Section 08: Power Supplies The Power Supply 00:09:00 Mounting a Power Supply 00:05:00 Choosing a Power Supply 00:08:00 Cooling Your PC 00:11:00 Troubleshooting Power Supplies 00:09:00 Troubleshooting Core Components 00:14:00 Section 09: Mass Storage Technologies Introduction to Mass Storage 00:13:00 Magnetic Disk Drives 00:08:00 Solid State Drives 00:08:00 SCSI 00:03:00 Boot Order 00:07:00 Section 10: Implementing Mass Storage New Installation - First Drive 00:05:00 RAID 00:11:00 Hardware RAID 00:07:00 Mass Storage Troubleshooting 00:08:00 Section 11: Essential Peripherals Optical Media 00:10:00 USB Standards 00:10:00 Understanding USB 00:11:00 Configuring USB 00:07:00 Thunder and Lightning 00:06:00 Keyboards and Mice 00:08:00 Sight and Sound 00:07:00 Readers and Scanners 00:08:00 Using Expansion Cards 00:08:00 Section 12: Building a PC The Right PC for the Job 00:13:00 Section 13: Display Technologies Monitor Technologies 00:08:00 LCD Breakdown 00:04:00 Graphics Cards and Connections 00:13:00 Installing a Graphics Card 00:07:00 Projectors 00:05:00 Troubleshooting Monitors 00:06:00 Section 14: Essentials of Networking Introduction to Networking 00:08:00 Hubs vs. Switches 00:05:00 Hexadecimal 00:07:00 WANs and Routers 00:09:00 Cables and Connectors 00:11:00 Crimping Cables 00:10:00 Structured Cabling 00:11:00 Section 15: Local Area Networking Introduction to TCP/IP 00:14:00 Network IDs and Subnet Masks 00:05:00 Special IP Addresses 00:09:00 NAT 00:07:00 Dynamic IP Addressing 00:10:00 IPv6 00:07:00 Port Numbers 00:12:00 TCP, UDP, and ICMP 00:06:00 Understanding DNS 00:09:00 Working with DNS 00:07:00 Windows Naming 00:08:00 Routers 00:12:00 Basic Router Configuration 00:12:00 Advanced Router Configuration 00:06:00 VLANs 00:07:00 Network Troubleshooting 00:05:00 Section 16: Wireless Networking Wireless Network Hardware 00:11:00 Wi-Fi Standards 00:10:00 Basic WAP Setup 00:11:00 Connecting to a Wi-Fi Network 00:09:00 It's a Huge Mesh 00:04:00 Beyond Wi-Fi 00:07:00 Troubleshooting Wireless Connections 00:07:00 Section 17: The Internet Beyond the LAN 00:03:00 Internet Tiers 00:06:00 Dial-up Connections 00:08:00 Broadband Connections 00:10:00 Firewalls and Servers 00:06:00 FTP 00:07:00 E-Mail 00:08:00 Proxy Servers 00:06:00 Virtual Private Networks (VPNs) 00:10:00 Internet of Things (IoT) 00:04:00 Section 18: Virtualization Understanding Virtualization 00:10:00 Your First Virtual Machine 00:11:00 Advanced Virtualization Setup 00:10:00 Cloud Computing 00:08:00 Cloud Ownership 00:03:00 Cloud-Based Applications 00:06:00 Section 19: Portable Computing Laptop Features 00:08:00 Laptop Hardware Troubleshooting - The Tools 00:05:00 Laptop Hardware - Core Hardware 00:04:00 Laptop Hardware - CPU and Motherboard 00:07:00 Touring Your Laptop Display 00:04:00 Section 20: Understanding Mobile Devices What is a Mobile Device? 00:09:00 Mobile Connections 00:10:00 Touring Android 00:10:00 Touring iOS 00:08:00 Virtual Reality 00:03:00 Section 21: Care and Feeding of Mobile Devices Maintaining Mobile Devices 00:11:00 Mobile Devices and E-mail 00:10:00 Mobile Synchronization 00:08:00 Section 22: Printers and Multifunction Devices Laser Printers 00:13:00 Inkjet Printers 00:08:00 Impact Printers 00:04:00 Thermal Printers 00:04:00 Installing a Local Printer 00:14:00 Sharing Printers 00:08:00 Installing Wireless and Cloud Printers 00:10:00 Troubleshooting Printers 00:10:00 3D Printing 00:07:00 Section 23: Securing Computers Dealing with Threats 00:07:00 Assignment Assignment - Diploma in CompTIA A+ 00:00:00

Developing proficiency in statistics will open up job opportunities in a wide range of sectors. Learn this valuable skill set with the comprehensive Statistics Essentials course. This course will provide you with quality training and help you acquire fundamental skills for statistics. In the Statistics Essentials course, you will get introduced to the vital areas of statistics. The easily digestible modules will teach you the principles of correlation and regression analysis. In addition, you will receive detailed lessons on sampling and hypothesis testing. Moreover, through this course, you will be able to build the expertise for creating different types of charts and graphs. Learning Outcomes Build a solid foundation in statistics Learn the concepts of correlation and regression analysis Grasp the core principles of sampling Develop the skills to make various charts and graphs Establish your expertise in hypothesis testing Career path This course will provide you with an in-depth understanding of the subject. On successful completion, you will have the skills, confidence and practical knowledge to fast-track a successful career in relevant sectors. Professions in this field include: Data analysts Civil services officers Investment and business analysts Statisticians Operational researchers Prerequisites There are no formal entry requirements for this course. It is open to anyone with a caring nature and a willingness to help others during times of loss. A basic understanding of English and access to a device with internet is all you need to get started. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. Boost Your Career By Enrolling In This Care Coordinator - CPD Certified Bundle To Overcome Your Challenges! 4 in-1 Care Coordinator - CPD Certified Bundle Improve your knowledge and enhance your skills to succeed with this Care Coordinator - CPD Certified bundle. This Care Coordinator - CPD Certified bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Care Coordinator - CPD Certified Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Healthcare Assistant at QLS Level 5 Course 02: Diploma in Health & Social Care Course 03: Bereavement and Grief Counselling Diploma Course 04: Nurse Prescribing Diploma All the courses under this Care Coordinator - CPD Certified bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Care Coordinator - CPD Certified bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Care Coordinator - CPD Certified bundle, you can achieve your dreams and train for your ideal career. This Care Coordinator - CPD Certified bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Care Coordinator - CPD Certified? All-in-one package of 4 premium courses' Care Coordinator - CPD Certified bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Care Coordinator - CPD Certified Bundle 24/7 Tutor Support available with this Care Coordinator - CPD Certified Bundle Start your learning journey straightaway! This Care Coordinator - CPD Certified 's curriculum has been designed by Care Coordinator - CPD Certified experts with years of Care Coordinator - CPD Certified experience behind them. The Care Coordinator - CPD Certified course is extremely dynamic and well-paced to help you understand Care Coordinator - CPD Certified with ease. You'll discover how to master the Care Coordinator - CPD Certified skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Care Coordinator - CPD Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Coordinator - CPD Certified bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Care Coordinator - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Understanding mental health is an essential part of fostering a supportive environment for students. This course on Mental Health Awareness in the School aims to provide valuable insights for school staff, educators, and anyone working within the educational setting. It focuses on recognising signs of mental health challenges in students, promoting emotional well-being, and equipping school staff with the knowledge to support students in distress. The course is designed to raise awareness and offer practical information that can be integrated into daily school life to help create a positive and inclusive atmosphere. Through engaging content, learners will gain a deep understanding of mental health issues commonly faced by students in school settings. The course explores key topics such as stress, anxiety, depression, and other mental health conditions, offering effective strategies for recognising and responding to these challenges. It also encourages developing a supportive, empathetic approach when dealing with students who may be struggling. By completing this course, school staff will be better prepared to handle sensitive situations with confidence, ensuring a safe and caring environment for all students. Good luck with your learning journey! 4o mini Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Explore a thorough programme that addresses many facets of mental health awareness. Start by investigating various mental health conditions and becoming familiar with their telltale signs and symptoms. Proceed to comprehend the effects of these diseases in various contexts, such as personal relationships and the workplace. Learn effective coping mechanisms for stress and anxiety, and then dive deeply into mood, personality, eating, and sleep issues. Investigate methods to stop self-harm and suicide, and culminate in creating a mental health toolkit for overall wellness. Every lesson has assessments to help guarantee understanding and reinforce what has been learned. Course Curriculum: Module 01: Introduction to Mental Health Awareness Assessment Module 01 Module 02: Mental Health in the Workplace Assessment Module 02 Module 03: Stress and Anxiety Disorders Assessment Module 03 Module 04: Mood and Personality Disorders Assessment Module 04 Module 05: Eating and Sleeping Disorders Assessment Module 05 Module 06: Self-Harm and Suicide Assessment Module 06 Module 07: Mental Wellbeing Toolkit Assessment Module 07 Learning Outcomes: Identify signs and symptoms of common mental health disorders. Develop strategies for managing stress and anxiety effectively. Understand the complexities of mood and personality disorders. Recognize the impact of eating and sleeping disorders on mental health. Implement preventive measures for self-harm and suicide. Utilize resources from the Mental Wellbeing Toolkit for self-care and support. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Educators seeking to support students' mental health. Healthcare professionals aiming to enhance their understanding of mental health. Human resources personnel committed to fostering a positive workplace environment. Parents and caregivers wanting to better support loved ones' mental wellbeing. Individuals passionate about promoting mental health awareness in their communities. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mental Health Support Worker Counsellor Psychiatric Nurse Occupational Therapist Social Worker Mental Health Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Discover the world of veganism with our Vegan Diet and Lifestyle course, designed to introduce you to the principles and benefits of a plant-based lifestyle. Whether you're motivated by health, environmental concerns, or ethical reasons, this course is suitable for anyone interested in embracing a vegan lifestyle

🌟 Unlock Your Leadership Potential with the Duty Manager Course! 🌟 Are you ready to step into a role of responsibility and leadership? Do you aspire to manage teams efficiently while ensuring seamless operations? Look no further than our comprehensive Duty Manager course! Designed to equip you with the essential skills and knowledge needed to excel in managerial roles, this course is your gateway to a successful career in various industries.   🚀 Benefits of Taking the Duty Manager Course: Leadership Mastery: Learn the art of effective leadership, including communication, decision-making, and team motivation. Develop the confidence to lead by example and inspire your team to achieve greatness. Operational Excellence: Gain insights into streamlining operations, optimizing resources, and maintaining high standards of service delivery. Discover techniques to enhance productivity while ensuring customer satisfaction. Crisis Management Skills: Acquire the ability to handle unexpected challenges and crises with grace and efficiency. Learn proven strategies to mitigate risks, solve problems, and maintain business continuity even in the most demanding situations. Strategic Thinking: Develop strategic thinking abilities to analyze situations, identify opportunities, and make informed decisions that drive organizational success. Master the art of long-term planning and execution to achieve sustainable growth. Industry-Relevant Knowledge: Stay ahead of the curve with up-to-date industry insights and best practices. Our course content is meticulously curated to address the specific needs and challenges faced by duty managers across various sectors. Networking Opportunities: Connect with fellow professionals and industry experts through our interactive learning platform. Build valuable relationships that can open doors to exciting career opportunities and collaborations.   🎯 Who is this for? Aspiring Managers: Individuals who aspire to step into managerial roles and lead teams to success. Current Managers: Experienced managers looking to enhance their leadership skills and stay updated with the latest industry trends. Hospitality Professionals: Frontline staff, supervisors, and managers in the hospitality industry seeking to advance their careers and excel in duty management roles. Retail Managers: Retail professionals aiming to elevate their managerial capabilities and effectively oversee store operations. Facility Managers: Those responsible for managing facilities, such as office buildings, shopping centers, or recreational facilities, who want to enhance their managerial skills. Event Managers: Professionals involved in planning and executing events who wish to improve their ability to manage teams and resources effectively. Anyone Seeking Career Growth: Individuals from diverse backgrounds who recognize the value of strong leadership skills and wish to accelerate their career growth.   ⭐ Career Path: Upon completion of the Duty Manager course, you'll be equipped with the skills and knowledge to pursue various exciting career opportunities, including: Duty Manager: Lead teams and oversee operations in industries such as hospitality, retail, facilities management, and events. Operations Manager: Manage day-to-day operations, optimize resources, and ensure efficiency across different sectors. Team Leader: Inspire and motivate teams to achieve goals and deliver exceptional results. Department Manager: Take charge of specific departments within organizations and drive performance and profitability. General Manager: Progress to higher-level management positions, overseeing entire business operations and strategic planning.   Invest in your future success today with our Duty Manager course and embark on a journey towards a fulfilling and rewarding career in leadership and management. Enroll now and unlock your potential to lead with confidence and competence! 🌟   FAQ (Frequently Asked Questions) - Duty Manager Course Q1: What is a Duty Manager? A Duty Manager is a professional responsible for overseeing the operations of a business or organization during specific shifts or periods. They ensure that all tasks are completed efficiently, supervise staff members, handle customer inquiries or issues, and address any emergencies that may arise. Duty Managers often have a broad range of responsibilities and play a crucial role in maintaining the smooth operation of the establishment. Q2: What does a Duty Manager course entail? A Duty Manager course typically covers a variety of topics essential for individuals aspiring to work in managerial roles within various industries. These topics may include leadership skills development, conflict resolution, effective communication strategies, team management, customer service techniques, emergency response protocols, and organizational procedures. The course aims to equip participants with the knowledge and skills necessary to excel in a managerial position. Q3: Who can benefit from taking a Duty Manager course? Individuals from diverse professional backgrounds can benefit from enrolling in a Duty Manager course. Whether you are already working in a managerial role and seeking to enhance your skills or looking to transition into a managerial position, this course can provide valuable insights and knowledge. It is suitable for supervisors, team leaders, hospitality professionals, retail managers, administrative staff, and anyone interested in advancing their career in management. Q4: What are the career prospects after completing a Duty Manager course? Completing a Duty Manager course can significantly enhance your career prospects in various industries. With the acquired skills and knowledge, individuals can pursue opportunities such as Duty Manager roles in hotels, restaurants, retail stores, event venues, hospitals, airports, and other establishments requiring managerial oversight. Additionally, the leadership and management skills developed during the course can open doors to higher-level management positions in the future. Q5: Is prior experience required to enroll in a Duty Manager course? While prior experience in a managerial or supervisory role may be beneficial, it is not always necessary to enroll in a Duty Manager course. These courses are designed to cater to individuals at different stages of their careers, from beginners to seasoned professionals. Whether you are looking to enter the field of management or enhance your existing skills, a Duty Manager course can provide valuable insights and practical knowledge to help you succeed in your career aspirations. Course Curriculum Module 1 Financial Management for Duty Managers Financial Management for Duty Managers 00:00 Module 2 Leadership and Team Management Leadership and Team Management 00:00 Module 3 Conflict Resolution and Problem Solving Conflict Resolution and Problem Solving 00:00 Module 4 Essential Skills for Duty Managers Essential Skills for Duty Managers 00:00 Module 5 Communication Skills for Duty Managers Communication Skills for Duty Managers 00:00

This course offers a comprehensive approach to workplace safety, focusing on ergonomics, fire prevention, and protection management. Participants will delve into the importance of ergonomics in health science, learning to evaluate operator-machine systems, classify body movements, and understand the impact of environmental variables on employee health. After the successful completion of the course, you will be able to learn about the following; Explore the Definition of 'Ergonomics' and its importance in health science. Learn how to Apply Ergonomics. Evaluate Operator-Machine Systems. Understand the classification of Body Movement, Postures, and Positions. Explore Cumulative Trauma Disorders or CTD. Understand Machine Variables and Environmental Variables affecting the health and safety of employees. Explore Workplace Layout and Design. Appreciate FIRE PREVENTION AND PROTECTION techniques. Explore the Categories of Fires and Extinguishers. This course covers essential topics in workplace safety, including ergonomics principles, operator-machine system evaluation, body movement classification, cumulative trauma disorders, machine and environmental variables affecting employee health, workplace layout and design considerations, fire prevention techniques, categories of fires, and proper extinguisher usage. Through practical examples and case studies, participants will learn how to identify and mitigate workplace hazards to create a safer and healthier work environment. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Ergonomics, Fire Prevention, and Protection Management Self-paced pre-recorded learning content on this topic. Ergonomics, Fire Prevention, and Protection Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Health and safety officer Occupational therapist Physical therapist Safety engineer Human factors engineer Industrial designer Ergonomics consultant Workplace safety coordinator Health and safety manager Facility manager Occupational health specialist Environmental health and safety specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes  Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate  After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields  Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00