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Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Start selling on eBay and learn what to sell and how to sell with the Sell on Amazon: Simple & Effective eBay Arbitrage Strategies course. eBay is one of the best platforms for online business as well as shopping. But many new sellers fail to sell. The course is designed for the beginners who want to start their business. You will be amazed to know that eBay offers lower fees than Amazon and it is the world's largest marketplace for online auctions. The course helps you start making money as quickly as possible. At first, the course illustrates the concepts of Drop Shipping and trains you how to do that. Drop Shipping is a supply chain management where goods are provided by direct delivery from the manufacturer to the retailer or customer. You will also be trained on what to do before contacting the Dropshippers and how to find them. Finally, the course teaches you the selling techniques and marketing strategies. Apart from the eBay business, the course shows you how to create a store using BigCommerce. Upon completion, it is hoped that you will be able to start selling on eBay. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sell on Amazon: Simple & Effective eBay Arbitrage Strategies is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sell on Amazon: Simple & Effective eBay Arbitrage Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Section 01 - Selling on Amazon Selling on Amazon FREE 00:02:00 Selling on Amazon 00:03:00 Winning an eBay Auction 00:05:00 Listing a Product on Amazon 00:02:00 Section 02 - Product Sourcing on Bey Completed Sale #1 00:02:00 Completed Sale #2 00:03:00 Completed Sale #3 00:02:00 Completed Sale #4 00:03:00 Completed Sale #5 00:03:00 Completed Sale #6 00:04:00 Completed Sale #7 00:02:00 Completed Sale #8 00:03:00 Completed Sale #9 00:03:00 Completed Sale #10 00:03:00 Completed Sale #11 00:03:00 Completed Sale #12 00:02:00 Completed Sale #13 00:02:00 Completed Sale #14 00:03:00 Section 03 - Shipping Amazon Sales Ordering Supplies from USPS 00:02:00 Printing a Shipping Label from Amazon.mp4 00:01:00 Schedule a USPS Pickup 00:02:00 Section 04 - Setup Cashback Enroll for eBay Bucks 00:02:00 Signup for Ebates 00:03:00 Ebates Referral Code 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office Business Contact Manager 3 will help you to learn everything you need to teach Microsoft Office Business Contact Manager 3. In this course you will learn how to install business contact manager, use express setup and advanced setup, use the business contact manager dashboard, use the business contact manager folder list, menus, and toolbar, create and remove a database, use shared database, manage your database, access the welcome email, use the dashboard links, use 'learn about business contact manager', use the help menu, and more. This course will help you to get skilled and improve your knowledge. Learning Outcomes: Understand and install Business Contact Manager, and use express and advanced setup View folders, use dashboard, menu and toolbar in the Business Contact Manager Create, remove, share and manage database, along with connections to other shared databases Get to know welcome emails, use dashboard links, 'Learn about Business Contact Manager', and help menu Open folders, create, edit and view Accounts, Business Contacts, Opportunities and Business Projects and Project Tasks Discover how to create a history item, business note in and outside an item, view the communication history folder and use link to record and emails to auto-links Learn to open the dashboard, customize it and about the home, sales, marketing and projects tab Setup and use the Product and Service Items List, import and export data, generate reports and utilize the reports window in the information management tools Go through marketing campaigns by creating basic campaigns, campaigns through Word and Publisher, and track campaign results Create custom forms, edit lists in and outside a form Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office Business Contact Manager 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office Business Contact Manager 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Business Contact Manager Getting Started 00:30:00 Using Business Contact Manager 00:15:00 Working with Business Contact Manager Data 00:15:00 Getting Help in Business Contact Manager 00:15:00 Using Business Contact Manager Accounts 00:15:00 Business Contacts 00:15:00 Opportunities 00:15:00 Business Projects and Project Tasks 00:30:00 Communications History and Linking 00:15:00 Business Contact Manager Tools Using the Dashboard 00:15:00 Information Management Tools 00:30:00 Marketing Campaigns 00:15:00 Customizing Forms 00:15:00 Mock Exam Mock Exam- Microsoft Office Business Contact Manager 3 00:20:00 Final Exam Final Exam- Microsoft Office Business Contact Manager 3 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Windows 10 is the latest iteration of Microsoft's widely used Windows operating system. This new version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 10 Certificate Course is designed to help both novice and experienced. By taking this course you will become familiar with the many changes that have been made to Windows. You will also be comfortable logging into Windows 10, completing basic actions using its user interface, customizing the user interface, understanding its security features, and using both Microsoft Edge and File Explorer. You can join this course to improve your skills. Learning Outcomes: Identify components of a personal computer, learn to sign into Windows 10, get familiarized with the user interface by exploring desktop and Start menu Multitask with apps, search computer, and view notifications Further your knowledge of Windows Store apps and Windows 10 navigation techniques Work with desktop windows, manage files and folders with File Explorer, and create files through desktop applications Browse the internet using Microsoft Edge, manage tabs and customize options Customize basic Windows settings, Lock screen, and desktop Configure passwords, use Windows Defender, and store and share files using OneDrive Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 10 Certificate Course Identify Components of a Personal Computer 00:15:00 Sign Into Windows 10 00:15:00 Navigate the Desktop 00:30:00 Explore the Start Menu 00:30:00 Multitask with Apps 00:15:00 Search Your Computer 01:00:00 View Notifications 00:15:00 Windows 10 Navigation Summary 00:30:00 Manage Files and Folders with File Explorer 00:30:00 Create and Modify Files with Desktop Applications 00:30:00 Navigate Microsoft Edge 00:15:00 Use Microsoft Edge 00:30:00 Manage Tabs 00:15:00 Modify Microsoft Edge Options 00:30:00 Change Basic Windows Settings 00:30:00 Customize the Lock Screen 00:15:00 Customize the Desktop 00:15:00 Configure Passwords 00:15:00 Use Windows Defender 00:15:00 Store and Share Files with OneDrive 00:30:00 Mock Exam Mock Exam- Microsoft Windows 10 Certificate Course 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course will enable you to learn useful PC attributes that are required for your regular work with PC. The course will teach you the essential standards of equipment and how to utilise adequately. You will learn about the parts and how to update and upgrade your PC, investigating your PC to dodge issues when you are working. You will learn essential computer operating system.  Who is the course for? Beginner to advanced level users can benefit from the lessons we provide People who have an interest in learning about computer and computer maintenance Entry Requirement: This course is available to all learners of all academic backgrounds. However, having an educational background and experience in computer operating system will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Certificate Course to Computer Operating System is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager Computer Engineer Computer Specialist And Other Computer Operation-related jobs! Computer Fundamentals Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Computer Operating System Introduction 00:15:00 What is an Operating System? 00:30:00 History of Operating System 00:30:00 What an Operating System Does 01:00:00 Microsoft Windows 00:15:00 MAC OS 01:00:00 UNIX 00:30:00 LINUX 00:30:00 GNU 00:30:00 Other Operating Systems999 01:00:00 Installing an Operating System 00:30:00 Defining The Processes 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Certificate in Computer Operating System 00:20:00 Final Exam Final Exam- Certificate in Computer Operating System 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Massage Therapy. From this comprehensive Relaxation Massage Therapy course, you will be able to understand the principles of Massage Therapy. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process.   This Relaxation Massage Therapy is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry.   Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Relaxation Massage Therapy course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Relaxation Massage Therapy course, learn the vital abilities and knowledge you require to succeed in your life.     The Massage Essentials 0Relax promo 00:01:00 1courseintrowithoutmusic 00:01:00 2Lecture2Tablesnew 00:06:00 3Oilsnew 00:04:00 4SetUp 00:05:00 5heatpacks (1) 00:03:00 6timing (1) 00:04:00 7contra relax1 00:01:00 8stretching 00:04:00 9donoharmmp4 00:01:00 10feedbackmp4 00:01:00 11bodymechanicsmp4 00:07:00 12practicemp4 00:02:00 13finalpointsmp4 00:02:00 The Massage Strokes- The Right and Wrong Ways 155 Soft Hands Vs Rigid (1) 00:01:00 15generalstrokemusic 00:02:00 16Kneading (1) 00:02:00 17sizoringwithmusicmp4 (1) 00:01:00 18Thumb Presses (1) 00:03:00 19forearmsmp4 (1) 00:02:00 Full Body Relaxation Massage Techniques 20backoffeet 00:02:00 21backoflegs (1) 00:09:00 22Awesome Back Massage (1) 00:13:00 23neck (2) 00:04:00 25armshands (1) 00:07:00 26front legs (1) 00:06:00 27frontfeet (3) 00:03:00 28Full relax music 00:45:00 29 congrats new cut 00:01:00 Additional Resource Resources: Relaxation Massage 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description Explore the various ways and methods of learning and choose the appropriate learning styles for you by studying the Learning and Development Course. Each learner is different. Therefore learning style is also different for all. A learning style may works on a particular student while another student many benefited from another learning methods. The course focuses on different types of study skill methods, strategies of reading, taking notes, study from books, prioritizing, and more. In the course, you will understand the various types of learning styles and able to choose the best types for you. Additionally, the course shows you some of the effective ways of reading the book and taking notes. The advantages of auditory methods and techniques and the use of visual methods for information assimilation will be thoroughly discussed in the course. By the end of the course, you will able to master ASPIRE strategy and able to take critical reflective learning exercise. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Learning and Development Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Learning and Development Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Essential Study Skills Introductory video FREE 00:04:00 Types of study Why do you study? 00:05:00 How do you learn? How do you learn? 00:04:00 Acrostics, Acronyms, Analogies and Mnemonics Acrostics 00:03:00 Acronyms 00:02:00 Analogies 00:01:00 Mnemonics 00:04:00 Reading Reading video - styles & methods 00:06:00 Condensing and Summarising Keywords 00:03:00 Tree structures/diagrams 00:01:00 Spider diagrams 00:02:00 Mind maps 00:02:00 Concept maps 00:02:00 Cue Methods Flash cards 00:02:00 Note taking Skeleton prose 00:04:00 The Cornell Note Taking System 00:03:00 Studying from books PQRST & SQ3R methods 00:07:00 Prioritisation The traffic light approach 00:03:00 Visual methods Method of Loci 00:06:00 The peg or hook system 00:01:00 Auditory Auditory approaches 00:03:00 Don't miss anything out! BRG 00:02:00 PEE 00:02:00 A general strategy The ASPIRE approach 00:03:00 Summary Summary video 1 00:10:00 Summary video 2 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Many people around the world are suffering from stress and anxiety due to the influence of Covid-19. The number of new COVID cases and increasing deaths, as well as the quarantine life, are deteriorating the mental health of children and young people. If you wish to support the children and young people struggling with anxiety due to covid-19, this Anxiety in Children and Young People during COVID-19 course is the only thing you want.  Through this Anxiety in Children and Young People during COVID-19 course, you will get equipped with the essential skills to ensure the well-being of children. The course explains anxiety and its causes and introduces you to many anxiety disorders. You will learn to identify the physical signs of stress and discover the strategies to help children out of their fear and worries. We will discuss the impact of covid-19 on children and young people and educate you about the treatment options. Finally, you will get a glimpse of how to help your clients with their mental health issues and assist them in coping with the quarantine effects.  Learning outcomes Learn to identify the signs and symptoms of anxiety in children and young people Deepen your knowledge of the anxiety disorders Recognized the impact of Covid-19 on young people and children Know how to support children and young people during covid-19 Learn to manage anxiety in families with children and youth during the covid-19 outbreak Strengthen your knowledge of the treatment of anxiety disorders Who is this course for This Anxiety in Children and Young People during COVID-19 course is ideal for aspiring professionals interested in learning how to support children and young people with their anxiety. The course is also beneficial for parents to manage their children at home.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Anxiety in Children and Young People during COVID-19 Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Psychotherapist Creative Arts Therapist Mental Health Therapist Clinical Therapist or Psychologist Depression/Anxiety Outpatient Generalist Associate Telemedicine Therapist Online Mental Health Coach Anxiety in Children and Young People during COVID-19 Module 01. Anxiety and It's Causes 00:23:00 Module 02. Anxiety Disorders 00:24:00 Module 03. Anxiety in Children 00:14:00 Module 04. Anxiety in Young People 00:13:00 Module 05. Impact of Covid 19 on Children and Women and Young People 00:22:00 Module 06. Supporting Children During Covid 19 00:27:00 Module 07. Supporting Young People During Covid 19 00:17:00 Module 08. Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak 00:17:00 Module 09. Treatment of Anxiety Disorder 00:13:00 Module 10. Bereavement Guide During COVID 19 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Skype for Business is a service by Microsoft that helps you to collaborate with anyone, anywhere at any time. This instant messaging collaborative tool is cost-effective and user-friendly. The Skype for Business Course will familiarise you with all the features of the tool. In the course, you will learn how to use Skype for business, the ways of setting location, managing contacts, setting alerts and alert sounds, the process of sending and receiving the instant message, etc. Finally, the course helps you to create audio and video calls, preparing business meetings, and creating the presentation for the conference, and the use of Skype notification area. Learning Outcomes: Discover how to open and close Skype for Business, also ways to sign in and out of your account Set your status on log in or while logged in, add personal notes and set location Manage your contacts by adding internal and external contacts, creating groups, move contacts within groups, add them to favourite groups, block certain contacts, use status and relationship view, and much more Manage alerts by disabling or changing alert sounds, setting up status change alerts, and configuring Do Not Disturb Utilize the instant messages (IM) services by sending and responding to them, using spellchecker, adding emoticons, changing the font and viewing conversation history Examine how to make an audio and video call, record audio or video calls, and change device settings Conduct business meetings using Skype meeting opting through Outlook, joining meetings, setting up impromptu meetings in Skype, and taking notes during a meeting with OneNote Show stakeholders your presentation by learning how to display a PowerPoint presentation, a whiteboard, share screens and programs, post polls and Q&A, send files to participants and share note through Microsoft OneNote Manage advanced settings by turning off all profile pictures, displaying Skype for Business window on top, using Microsoft Skype for Business Recording Manager, and stop Skype for Business from starting up automatically View Skype Notification Area icon, change presence status, sing in and out, and open and close the program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Skype for Business Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Skype for Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Skype for Business Course The Basics 00:30:00 Setting Your Presence and Location 00:45:00 Managing Contacts, Part One 00:45:00 Managing Contacts, Part Two 00:30:00 Alerts and Alert Sounds 00:30:00 Sending and Receiving Instant Messages (IM) 00:30:00 Audio & Video Calls 00:45:00 Skype Meetings 00:30:00 Presenting with Skype for Business, Part One 00:45:00 Presenting with Skype for Business, Part Two 00:45:00 Advanced Settings 00:30:00 Using Skype for Business in the Notification Area 00:30:00 Mock Exam Mock Exam- Skype for Business Course 00:20:00 Final Exam Final Exam- Skype for Business Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00