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47074 Courses delivered On Demand

Cyber Security Awareness - Video Training Course

4.3(43)

By John Academy

Description: This Cyber Security Awareness - Video Training Course has been designed to allow the learner garner knowledge about security issues and the importance of safeguarding data. Here, you will learn all the techniques to prevent security attacks and protect valuable data. Any computer connected to the internet is vulnerable to a cyber-attack. In this course, you will learn about the basic terms like social engineering, identity theft, data classification, malware, piracy, etc. These terms are associated with the security of any business and/or home users. You will also learn about access control, network security, government litigation, and risk management, security software development, security architecture and design, disaster recovery planning, legal regulations, physical security, etc. These concepts and techniques will help you train yourself in this professional field and prevent any loss of information by making your security system formidable. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Cyber Security Awareness - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Cyber Security Awareness - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview Course Overview FREE 00:14:00 Types of Security Threats Types of Security Threats 00:29:00 Social Engineering Social Engineering 00:30:00 Identity Theft Identity Theft 00:29:00 Data Classification Data Classification 00:28:00 Types of Classifications 00:18:00 Protecting Your Digital Information Protecting Your Digital Information 00:45:00 Password Management 00:13:00 Malware Malware 00:17:00 Software Detection 00:28:00 Security from End-to-End Security from End-to-End 00:27:00 Secure E-mail Use 00:21:00 Secure Web Browsing 00:29:00 Piracy Piracy 00:16:00 Security Policies Security Policies 00:17:00 Moving Forward Moving Forward 00:12:00 Mock Exam Mock Exam- Cyber Security Awareness - Video Training Course 00:20:00 Final Exam Final Exam- Cyber Security Awareness - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cyber Security Awareness - Video Training Course
Delivered Online On Demand6 hours 53 minutes
£22

Customer Service Skills - Video Training Course

4.3(43)

By John Academy

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Skills - Video Training Course
Delivered Online On Demand1 hour 51 minutes
£22

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Customer Relations & Dealing Course

4.3(43)

By John Academy

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations & Dealing Course
Delivered Online On Demand13 hours 35 minutes
£22

Conceptos Basicos del Lenguaje Corporal - Basic Concepts of Body Language

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Comunicando con Lenguaje Corporal 00:20:00 Módulo Tres: Leyendo el Lenguaje Corporal 00:30:00 Módulo Cuatro: Errores Relacionados con el Lenguaje Corporal 00:20:00 Módulo Cinco: Diferencias de Genero 00:30:00 Módulo Seis: Comunicación No Verbal 00:30:00 Módulo Siete: Expresiones Faciales 00:30:00 Módulo Ocho: El Lenguaje Corporal en los Negocios 00:20:00 Módulo Nueve: Las Mentiras y el Lenguaje Corporal 00:20:00 Módulo Diez: Mejorar El Lenguaje Corporal 00:30:00 Módulo Once: Combinando Las Palabras con Los Movimientos 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00

Conceptos Basicos del Lenguaje Corporal - Basic Concepts of Body Language
Delivered Online On Demand4 hours 20 minutes
£22

Diploma in Computer Science and Programming

4.3(43)

By John Academy

Description: Are you interested in a career in computer science? Programming is the art of writing useful, maintainable, and extensible source codes which can be read or compiled by a computer system to perform a significant task. Take your first step towards learning core programming concepts and equip yourself with the practical knowledge and skills to resolve complicated problems. Discover all you need to know about programming language with this computer science course. By learning the correct programming theory, you will be able to analyse a problem and identify suitable solutions to those problems, which is a key part of web development. Apart from the theories of Algorithm analysis, this computer programming course also teaches the number system, arrays and their advantages, the process of analysing a problem, nodes and their Importance, and various sorting algorithms and their comparisons. There are no entry requirements for this course and you can study from the comfort of your own home. Enrol in this Diploma in Computer Science and Programming course today and learn to write code like an expert. Who is the course for? Anyone who wants to become a Good Programmer Anyone interested in the Computer Science Discipline Anyone who wants to learn how to problem solve like a Computer Scientist Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Kurt Anderson - Promo FREE 00:02:00 Kurt Anderson - 1 Introduction 00:01:00 Kurt Anderson - 2 Binary System 00:11:00 Analyzing Algorithms Kurt Anderson - 3 Complexity Introduction 00:02:00 Kurt Anderson - 4 Math Refresher Logarithmic Functions 00:11:00 Kurt Anderson - 5 Math Refresher Factorial Functions.TS 00:03:00 Kurt Anderson - 6 Math Refresher Algebraic Expressions.TS 00:03:00 Kurt Anderson - 7 n-notation 00:18:00 Kurt Anderson - 8 Big O 00:13:00 Kurt Anderson - 9 Big O Real World Example 00:10:00 Arrays Kurt Anderson - 10 How is Data Stored 00:09:00 Kurt Anderson - 11 Fixed Arrays 00:20:00 Kurt Anderson - 12 Circular Arrays 00:08:00 Kurt Anderson - 13 Dynamic Arrays 00:16:00 Kurt Anderson - 14 Array Review 00:08:00 Kurt Anderson - 15 Array Real World Examples 00:06:00 Linked Lists Kurt Anderson - 16 Nodes 00:04:00 Kurt Anderson - 16 Linked List 00:14:00 Kurt Anderson - 17 Linked List Run Times 00:15:00 Kurt Anderson - 18 Doubly Linked Lists 00:08:00 Kurt Anderson - 19 Tail Pointer 00:05:00 Kurt Anderson - 20 Linked List Real World Examples 00:03:00 Kurt Anderson - 21 Linked List Review 00:04:00 Stacks and Queues Kurt Anderson - 22 Stacks 00:10:00 Kurt Anderson - 20 Stack Example 00:11:00 Kurt Anderson - 23 Queues 00:09:00 Kurt Anderson - 24 Queue Examples 00:10:00 Kurt Anderson - 25 Queue and Stack Run Times 00:06:00 Kurt Anderson - 26 Stack and Queues Real World Examples 00:07:00 Sorting Algorithms Kurt Anderson - 27 Sorting Algorithm Introdcution 00:02:00 Kurt Anderson - 28 Bubble Sort 00:10:00 Kurt Anderson - 29 Selection Sort 00:10:00 Kurt Anderson - 30 Insertion Sort 00:09:00 Kurt Anderson - 31 Quick Sort 00:15:00 Kurt Anderson - 32 Quick Sort Run Times 00:10:00 Kurt Anderson - 33 Merge Sort 00:12:00 Kurt Anderson - 34 Merge Sort Run Times 00:08:00 Kurt Anderson - 35 Stable vs Nonstable 00:07:00 Kurt Anderson - 36 Sorting Algorithm Real World Examples 00:04:00 Trees Kurt Anderson - 37 Basics of Trees 00:08:00 Kurt Anderson - 38 Binary Search Tree 00:09:00 Kurt Anderson - 39 BST Run Times 00:08:00 Kurt Anderson - 40 Tree Traversals 00:13:00 Kurt Anderson - 41 Tree Real World Examples 00:05:00 Heaps Kurt Anderson - 42 Heap Introduction 00:04:00 Kurt Anderson - 43 Heap Step by Step 00:12:00 Kurt Anderson - 44 Heap Real World Examples 00:07:00 Conclusion Kurt Anderson - 45 Thank You 00:01:00 Course Certification Order Your Certificates and Transcripts 00:00:00

Diploma in Computer Science and Programming
Delivered Online On Demand6 hours 41 minutes
£22

Certified Information Systems Professional - Complete Video Training

4.3(43)

By John Academy

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified Information Systems Professional - Complete Video Training
Delivered Online On Demand48 hours
£22

DIY: Professional Repair Expert

4.3(43)

By John Academy

Description: Do it yourself is a popular trend these days, which not only helps you develop skills but also save tons of money. If these things intrigue you, then you should definitely consider getting this DIY: Professional Repair Expert course for your house. This course teaches you the basics of repairing. You will be able to know the essential tools for a professional handyman. This course will be discussing the top skills for woodworking, and brush up on topics such as bandsaw and router. Then you will focus on plumbing and find out how a plumbing system actually works. Additionally, you will be taught all about basic electronics and how to repair old ceilings in this course. At the end of this course, you will also be taught how to protect yourself from injuries that are almost always inevitable. The course is a nice blend of different topics and helps you learn about the basics around the house. If you get this course now, along with the main course material you will also get access to additional reading material that could help your journey to become more of an expert. Who is the course for? Professionals who are helping people in their repairs and maintenance concern People who have the interest to learn how to do repair Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: DIY: Professional Repair Expert is a useful qualification to possess, and would be beneficial for the following careers: Handyman Educator Repairs and Maintenance Manager Guidance Counsellors Technicians. Chapter-01 Essential Tools For Your Toolbox 00:30:00 Chapter-02 Woodworking Ideas And Skills 00:30:00 Bandsaw 01:00:00 Router 01:00:00 Chapter-03 Basic Ideas Of Plumbing 00:30:00 Basic Plumbing 01:00:00 Chapter-04 Basic Ideas Of Electronics 01:00:00 Chapter-05 Repairing an old ceiling 01:00:00 Chapter-06 How To Protect Yourself From Injuries 01:00:00 Additional Supporting Material Maintenance Tools and their Uses 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam-DIY: Professional Repair Expert 00:20:00 Final Exam Final Exam-DIY: Professional Repair Expert 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

DIY: Professional Repair Expert
Delivered Online On Demand8 hours 10 minutes
£22

Real Estate Bundle Course

4.3(43)

By John Academy

Description: Real estate is the properties comprised of land and the buildings erected on it. If you want to have a career in real estate, then you have to also learn about property management. Property management is the operation of real estate. In this course, you will be provided with both lessons on real estate business and property management. Learning these two lessons will not only help you know about real estate, but it would also be helpful in building your professional career in the real estate industry. If you are passionate about real estate business and want to conquer this profession successfully, then you must start your real estate journey know. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in real estate People who have an interest in Real Estate and how to become successful on this Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Real Estate Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialist Marketing Manager Product Creator Realtor Real Estate Agents Sales Manager Sales and Promotions Specialist. Real Estate Investor Training Property Development 00:19:00 Different Types of Property 00:15:00 Land Law Principles- Rights and Interests 00:18:00 Ownership, Co-ownership and Possession of the Property 00:30:00 Lease Bailment, License, Mortgage and Insurance Related Law 00:53:00 Real Estate Investment 00:20:00 Strategies for a Real Estate Investor 00:21:00 Property Development Property Research 00:16:00 Property and the Law 00:18:00 Different Methods of Finance Option 00:16:00 Building Regulation 00:14:00 The Planning Process 00:14:00 Project Management 00:16:00 Marketing Your Property 00:16:00 Property Management Introduction to Property Management 00:12:00 The Role and Responsibilities of a Property Manager 00:11:00 Listing Properties and Marketing 00:26:00 The Letting Process and Tenancy Agreement 00:26:00 The Property Management Process 00:32:00 Keeping Tenants Long Term 00:10:00 Regulations of Property Management 00:11:00 Changes in the UK Property Market: An Opportunity 00:13:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Real Estate Bundle Course
Delivered Online On Demand7 hours 7 minutes
£22

Private Cloud with System Center 2012 R2 - Complete Video Training

4.3(43)

By John Academy

Description A private cloud involves a distinct and secure cloud-based environment where only the specified client can operate the system. With the knowledge of Private Cloud, you can able to work efficiently to deploy, use, and manage VMs, applications, and other IT resources on hardware to your organization. If you want to gain mastery over cloud computing, the course is for you. The course is divided into two parts that deals with the two certifications of MCSE: Exam 70-246 and Exam 70- 247. In the Exam 70-246, you will know the basics of the cloud, cloud services, monitoring and automating responses while in the Exam 70-247 part, you will learn how to work with the cloud. In short, at first, you will learn the basic cloud concept, then you will know how to use the cloud system. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Private Cloud with System Center 2012 R2 - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Private Cloud with System Center 2012 R2 - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. System Center 2012 What is System Center 2012 FREE 00:30:00 Introducing the Cloud Discussion of Cloud Computing 00:19:00 Important Requirements 00:07:00 Working with System Center and the Infrastructure 00:05:00 Maintaining the Cloud Health 00:05:00 How Components are Integrated 00:06:00 Are You in Compliance 00:05:00 Working with the Business Cloud Examining SC 2012 VMM 00:17:00 Working with VMs with the VMM 00:11:00 Creating Clouds for Business 00:16:00 Cloud Services Looking at Service Templates and VMM Profiles 00:22:00 Web Deploy Packages 00:08:00 Server App V Introduction 00:05:00 The Data of the N Tier Application 00:05:00 What's New with VMM R2 00:07:00 Monitoring Overview of Operations Manager 00:20:00 Customize the Monitoring Operations 00:09:00 Monitoring Application Performance 00:14:00 Advanced Monitoring 00:04:00 Using Operations Manager for Applications 00:04:00 Using Operations Manager for the Network 00:11:00 Using Operations Manager for Distributed Applications 00:07:00 What's New in Operations Manager 2012 R2 00:09:00 Automating Responses Looking at Orchestrator 2012 00:08:00 Putting Orchestrator, Operations Manager, and Service Manager Together 00:15:00 What's New with Orchestrator 2012 R2 00:04:00 Managing Problems in the Private Cloud What is Problem Management 00:07:00 Using Custom Rules 00:08:00 Service Management in the Private Cloud Service Manager Introduction 00:10:00 Security Settings 00:09:00 Work Items 00:08:00 Incident Queues and Service Offerings 00:03:00 What's New with Service Manager 2012 R2 00:01:00 Cloud Protection, Recovery, and Compliance Protecting and Recovering Data for the Private Cloud 00:29:00 Overview of the Process Pack for IT GRC 00:14:00 Installing the Process Pack for IT GRC 00:06:00 Implementing an IT GRC Control Management Program 00:06:00 How to Maintain Compliance Through VMM Security Baselines with System Center 00:06:00 What's New with DPM 2012 R2 Advisor 00:03:00 SLAs, Dashboards and Widgets Configuring and Deploying Widgets and Dashboards 00:12:00 Real-Time State Using Visio 00:10:00 System Center Analytics 00:12:00 Service Level Tracking 00:05:00 Viewing SSRS and Excel to View Data 00:04:00 PerformancePoint 00:04:00 Cleaning Up System Center Databases Service Manager Groom Settings 00:08:00 View and Purge Orchestrator Runbook Logs 00:08:00 Understanding the Private Cloud Understanding the Private Cloud FREE 00:09:00 Preparing to Deploy the Cloud 00:06:00 Components of the Private Cloud 00:13:00 System Center 2012 Components 00:13:00 Using Hyper-V with VMM 00:07:00 Using VMM to Deploy the Cloud VMM Architecture 00:16:00 Install and_or Upgrade VMM 00:08:00 Host Groups 00:13:00 Understanding Security 00:06:00 Whats New with VMM R2 00:10:00 Working With the Private Cloud Infrastructure PXE and Update Servers 00:08:00 Bare Metal Hyper-V Host Servers 00:06:00 Configuring the Update Server Role 00:08:00 The Update Baseline 00:10:00 Virtual Applications Dynamic Application Deployment 00:10:00 Server Application Virtualization Overview 00:16:00 Configuring Server App-V Components 00:05:00 Sequencing and Deploying Virtual Apps 00:08:00 Components of the Private Cloud SQL Server Profiles 00:08:00 OS Profiles 00:05:00 Application Profiles 00:04:00 Hardware Profiles 00:07:00 VM Templates 00:05:00 Self-Service User Role 00:10:00 A First Business Unit Cloud What is Private Cloud Computing 00:08:00 Installing and Configuring App Controller 00:05:00 Creating and Managing Services and Service Templates 00:11:00 Changes with App Controller 2012 R2 00:01:00 Private Cloud Infrastructure Operations Manager Components 00:25:00 Upgrading 00:10:00 Notifications 00:07:00 Management Packs 00:15:00 Putting It All Together 00:06:00 What's New in Operations Manager 2012 R2 00:09:00 Monitoring the Private Cloud Using SharePoint 00:04:00 Templates for Monitoring 00:23:00 Watching a Distributed App 00:07:00 Service Management for the Cloud What is Service Manager 00:15:00 Understanding Work Items 00:19:00 Connectors 00:08:00 Notifications 00:03:00 Private Cloud Service Catalog Private Cloud Service Catalog 00:10:00 Service Level Management 00:03:00 Automation in the Private Cloud Planning DPM Deployment 00:11:00 DPM Technologies 00:07:00 Upgrading DPM 00:03:00 Configuring DPM for the Private Cloud 00:13:00 Configuring Application Protection for the Private Cloud 00:11:00 What's New with DPM 2012 R2 00:03:00 Security for the Cloud Orchestrator Architecture 00:08:00 Deployment and Configuration of Orchestrator 00:07:00 Using Runbooks 00:07:00 Using Integration Packs 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Private Cloud with System Center 2012 R2 - Complete Video Training
Delivered Online On Demand15 hours 33 minutes
£22