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Get ready for an exceptional online learning experience with the Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Developmentbundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Conflict Management, Psychology & Self Esteem package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Conflict Management, Psychology & Self Esteempackage has something for everyone. As part of the SEO & Digital Marketing, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development CPD-accredited courses: Course 01: Anger Management and Conflict Resolution Program Course 02: Self Confidence & Self Esteem Course 03: Self-Help Psychology: Mental Freedom Course 04: Positive Psychology Masterclass Course 05: Using Mindfulness at Work for Productivity Course 06: Organizational Behaviour, HR and Leadership Course 07: Coaching & Mentoring Course 08: Master Emotional Intelligence for Crucial Moments Course 09: Rational Emotive Behaviour Therapy (REBT) Certificate Course 10: Influencing and Negotiating Course 11: Personal and Networking Skills Course 12: Career Development and Passion Course 13: Goal Setting, Motivation, and Resilience for Life Course 14: Effective Communication Skills Course 15: Decision-Making and Critical Thinking Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development bundle, you will gain the following: CPD QS Accredited Proficiency with this Conflict Management, Psychology & Self Esteembundle After successfully completing the Conflict Management, Psychology & Self Esteembundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Conflict Management, Psychology & Self Esteembundle The online test with immediate results You can study and complete the Conflict Management, Psychology & Self Esteembundle at your own pace. Study for the Conflict Management, Psychology & Self Esteembundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Conflict Management, Psychology & Self Esteembundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development, a rich anthology of 30 diverse courses. Our experts handpick each course in the Conflict Management, Psychology & Self Esteembundle to ensure a wide spectrum of learning opportunities. This Conflict Management, Psychology & Self Esteembundle will take you on a unique and enriching educational journey. The Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Developmentbundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Developmentset, the Conflict Management, Psychology & Self Esteembundle offers you the flexibility and convenience to learn at your own pace. Make the Conflict Management, Psychology & Self Esteempackage your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development bundle is perfect for: Individuals interested in improving their interpersonal skills: Suitable for those who want to enhance their ability to handle conflicts and communicate effectively in both personal and professional settings. Professionals seeking career advancement: Ideal for employees in managerial or HR roles looking to deepen their understanding of psychology and mentoring to better support and lead their teams. Anyone looking to boost their self-esteem and mental well-being: Beneficial for individuals who aim to cultivate a positive self-image and adopt mindfulness techniques for a healthier mental state. Career changers exploring new opportunities: Suitable for those considering a shift to roles that require strong mentoring skills and a solid understanding of career development strategies. Educators and counsellors: Perfect for those in educational or counselling roles seeking to incorporate advanced psychological principles and mindfulness practices into their work. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Conflict Management, Psychology, Self Esteem, Mindfulness, Mentoring & Career Development course completion, you can expect to: Conflict Resolution Specialist HR Professional Corporate Trainer Career Coach Wellness Coach Organisational Psychologist Mentor in Professional Settings Educational Counsellor Community Mediator Life Coach Certificates CPD Certificates Digital certificate - Included

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Embark on a transformative journey with our 'Line Management' course, tailored meticulously for those who aspire to lead. Discover the art of mentoring, supervising, and bringing out the best in your team. This course not only sharpens your managerial skills but also equips you with techniques to enhance team dynamics, ensuring a harmonious and productive work environment. With each module, you'll unlock a new dimension of management, transforming you into a confident and capable leader. Learning Outcomes Understand the core concepts and responsibilities of line management. Develop robust mentoring, coaching, and supervisory skills. Implement effective talent management strategies and enhance team performance. Acquire skills to manage conflicts and foster positive employee relations. Grasp essential employment laws pertinent to line managers. Why choose this Line Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Line Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Line Management course for? Aspiring managers keen on mastering line management skills. Team leaders aiming for enhanced team performance and dynamics. HR professionals seeking deeper knowledge in talent management. Business owners determined to optimise their managerial approach. Individuals in supervisory roles desiring to upgrade their skills. Career path Line Manager: £30,000 - £45,000 Talent Management Specialist: £35,000 - £55,000 Performance Management Analyst: £28,000 - £42,000 HR Manager: £40,000 - £60,000 Conflict Resolution Specialist: £32,000 - £50,000 Employee Relations Officer: £27,000 - £43,000 Prerequisites This Line Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Line Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Line Management Introduction to Line Management 00:15:00 Module 02: Coaching and Mentoring Coaching and Mentoring 00:26:00 Module 03: Supervising, Motivating and Counselling Supervising, Motivating and Counselling 00:16:00 Module 04: Talent Management Talent Management 00:20:00 Module 05: Effective Communication Skills Effective Communication Skills 00:15:00 Module 06: Performance Appraisal Management Performance Appraisal Management 00:15:00 Module 07: Stress Management Stress Management 00:22:00 Module 08: Prioritising and Time Management Prioritising and Time Management 00:40:00 Module 09: Employee Relations Employee Relations 00:18:00 Module 10: Handling Conflict Handling Conflict 00:15:00 Module 11: Employment Law for Line Managers Employment Law for Line Managers 00:26:00 Assignment Assignment - Line Management 00:00:00

Are you working in an office environment? Do you want to improve your skill for managing office environment? The course will help you to learn the necessary strategies of Office Management. Office Management is an essential skill for organising a favourable environment in the office. Office Management is the centre for effective management and operations. With proper office management, the things can fall apart. So, an effective office management skill is necessary for a corporate environment. Our Office Management course focuses the appropriate strategies of office management so that you can organise and handle any office issues. In the course, you will learn how to contact the colleagues and a new employee and how to guide them the rules and regulations of the office. You will also learn the techniques of cope up with different personalities and how to work in a team. After finishing the course, you will be able to develop a good command over managing office environment. Course Highlights Office Management Accredited Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Office Management Accredited Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Office Management Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Management Accredited Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Management Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Management Accredited Diploma Module One - Getting Started FREE 00:30:00 Module Two - New Hires FREE 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Office Management Accredited Diploma- Activities 00:00:00

Overview This comprehensive course on Financial Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Financial Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Financial Management. It is available to all students, of all academic backgrounds. Requirements Our Financial Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:55:00 total length •Introduction To Financial Management: 00:10:00 •Fundamentals Of Budgeting: 00:18:00 •The Balance Sheet: 00:15:00 •Income Statement: 00:12:00 •The Cash Flow Statement: 00:14:00 •Statement of Stockholders' Equity: 00:12:00 •Analysing and Interpreting Financial Statements: 00:50:00 •Inter-relationship between All the Financial Statements: 00:16:00 •International Aspects of Financial Management: 00:28:00 •Assignment - Financial Management: 00:00:00

The hospitality industry has seen continuous growth, with more and more opportunities for individuals who are driven to make a successful career in this field. If you wish to work in the housekeeping department of a hotel, this Diploma in Housekeeping Management course is perfect for you. This diploma course will also help anyone interested in understanding the basics of managing a household.  Throughout this Diploma in Housekeeping Management course, you'll be given a full tour of the fundamental areas of room maintenance and hotel cleaning. You'll also learn essential housekeeping duties like laundry operations, health and safety, sanitation, staffing, budgeting, and inventory control. In a nutshell, this housekeeping management course is designed to equip learners with the knowledge and skills needed in hotel housekeeping to ensure that guests feel welcome and at home.  Enrol in the Diploma in Housekeeping Management course now and get prepared for a management role within the hospitality industry.  Learning Outcome:  Explore housekeeping principles and gain an understanding of staff duties Familiarise with housekeeping duties such as laundry operations, health and safety, cleaning, staffing, budgeting, and inventory control Learn how to plan and schedule housekeeping duties and organise the housekeeping department Familiarise with standard operating procedures in hotel housekeeping Get a solid understanding of household budgeting Learn about carpet, wall, and ceiling maintenance and window cleaning Understand how to maintain health and safety while performing housekeeping duties Learn how to ensure guest satisfaction by delivering a high standard of service Why You Should Choose Diploma in Housekeeping Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Housekeeping Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Housekeeping Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Housekeeping Management Introduction to Housekeeping FREE 00:30:00 Housekeeping Principles FREE 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00

Discover the secrets to success in the real estate industry with our exclusive Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle. This comprehensive bundle offers a unique opportunity to enhance your knowledge and expertise in the field with three QLS-endorsed courses and five relevant CPD QS-accredited courses. With our QLS-endorsed courses, you'll receive a prestigious hardcopy certificate, validating your achievements and demonstrating your commitment to professional development. Gain a solid foundation in real estate investment strategies, master the essentials of property management, and unlock advanced techniques in property development. These courses are designed to equip you with the knowledge needed to navigate the complex world of real estate with confidence. In addition to the QLS-endorsed courses, our bundle includes five relevant CPD QS-accredited courses, further expanding your expertise. Dive into the intricacies of mortgage advising, understand property law and taxation, explore the essentials of conveyancing, delve into the world of social housing and tenant management, and gain insights into the nuances of contracts law in the UK. These courses provide a comprehensive understanding of the legal and financial aspects of the real estate industry. Don't miss this incredible opportunity to level up your real estate career. Enroll in our Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle today and gain the knowledge and credentials necessary to excel in the industry. Key Features of the Real Estate Investor, Property Management & Mortgage Advisor- 3 QLS Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Real Estate Investor, Property Management & Mortgage advisor- 3 QLS Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Real Estate Investor Training QLS Course 02: Diploma in Basic Real Estate Agents Training at QLS Level 5 QLS Course 03: Advanced Property Development Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mortgage Advisor Course 02: Property Law and Taxation Course 03: Conveyancing Course 04: Social Housing and Tenant Management Course 05: Contracts Law UK In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Real Estate Investor, Property Management & Mortgage advisor- 3 QLS Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Master the fundamentals of real estate investment strategies. Understand the essential principles of property management. Gain advanced insights into property development techniques. Acquire in-depth knowledge of mortgage advising in the real estate industry. Comprehend the legal and taxation aspects of property transactions. Navigate the intricacies of conveyancing in real estate deals. Develop expertise in social housing and tenant management. Unleash your potential in the real estate industry with our comprehensive Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle. This carefully curated bundle combines three QLS-endorsed courses and five relevant CPD QS-accredited courses, offering a wealth of knowledge and expertise in the field. From real estate investment strategies to property management essentials and advanced property development techniques, this bundle equips you with the skills necessary to excel in the industry. Gain a thorough understanding of mortgage advising, property law and taxation, conveyancing, social housing, tenant management, and contracts law in the UK. Enroll today and embark on a journey towards a successful career in real estate. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring real estate investors seeking comprehensive knowledge. Professionals in property management looking to enhance their skills. Individuals interested in advancing their career as mortgage advisors. Lawyers and legal professionals specializing in real estate transactions. Career path Real Estate Investor: £30,000 - £100,000 per year Property Manager: £25,000 - £50,000 per year Mortgage Advisor: £20,000 - £60,000 per year Conveyancer: £25,000 - £50,000 per year Social Housing Officer: £20,000 - £40,000 per year Contracts Lawyer: £40,000 - £100,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Overview This comprehensive course on Administrative Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Administrative Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Administrative Management. It is available to all students, of all academic backgrounds. Requirements Our Administrative Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 18 lectures • 08:09:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 03: Business Etiquette: 00:21:00 •Module 04: Business Telephone Skills: 00:21:00 •Module 05: Representing Your Boss and Company: 00:36:00 •Module 06: Mail Services and Shipping: 00:27:00 •Module 07: Travel Arrangements: 00:26:00 •Module 08: Organising Meeting and Conferences: 00:27:00 •Module 09: Time Management: 00:37:00 •Module 10: Record Keeping and Filing Systems: 00:30:00 •Module 11: Business Writing Skills: 00:42:00 •Module 12: Organisational Skills: 00:27:00 •Module 13: Communication Skills: 00:27:00 •Module 14: Customer Service: 00:18:00 •Module 15: Effective Planning and Scheduling: 00:48:00 •Module 16: Invoicing/Petty Cash: 00:29:00 •Mock Exam - Administrative Management: 00:20:00 •Final Exam - Administrative Management: 00:20:00

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00