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392 Courses delivered On Demand

Waiter Training at QLS Level 4

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Imagine a busy restaurant with customers waiting to be seated and served. The waiters are rushing around, taking orders, delivering food, and ensuring customer satisfaction. As a customer, you appreciate the efficient service and professionalism of the waiters. You wonder how they manage to handle everything so smoothly. The answer lies in proper training, which is precisely what our Waiter Training at QLS Level 4 offers. Our Waiter Training is designed to equip you with all the skills and knowledge necessary to excel in the food service business. In this comprehensive Waiter Training at QLS Level 4 course, you will learn about the essential elements of food service, such as personal hygiene, sanitary food handling, and product knowledge. You will also develop essential personal skills such as calmness, friendliness, and professionalism, which are crucial for providing exceptional customer service. This Waiter Training at QLS Level 4 course covers a range of topics, including service sequences, additional responsibilities apart from food serving, supervisory responsibilities, and safety considerations. With our waiter training, you will learn how to manage your time efficiently, handle customer complaints tactfully, and supervise a team of waiters. You will also understand the importance of safety in the food service industry and learn how to maintain a safe working environment for both employees and customers. Our Waiter Training at QLS Level 4 course is suitable for anyone looking to start a career in the food service industry or improve their existing skills. Whether you are a school leaver, a career changer, or an experienced waiter looking to upskill, our Waiter Training at QLS Level 4 course is perfect for you. Our waiter training is also ideal for employers who want to provide their staff with the necessary skills and knowledge to excel in their roles. After this waiter training course, you will be able to learn: Understand the essential elements of food service and the role of waiters Develop personal skills such as calmness, friendliness, and professionalism Learn about personal hygiene and sanitary food handling Gain product knowledge and understand service sequences Understand supervisory responsibilities and additional responsibilities apart from food serving Understand safety considerations in the food service industry Why Prefer This Waiter Training at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course: Module 01: Facts about Food Service Business and Waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Waiter Training course is suitable for: School leavers interested in the food service industry Career changers looking to start a new career in the food service industry Experienced waiters looking to upskill Employers who want to train their staff in food service Requirements No prior background or expertise is required. Career path Waiter/Waitress: £17,000 to £20,000 per annum Assistant Restaurant Manager: £19,000 to £24,000 per annum Restaurant Manager: £25,000 to £30,000 per annum Food and Beverage Manager: £26,000 to £40,000 per annum Hotel Manager: £28,000 to £50,000 per annum Hospitality Operations Manager: £30,000 to £60,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Waiter Training at QLS Level 4
Delivered Online On Demand3 weeks
£100

Retail Management Course - For 5 Employees

By Compliance Central

Are you looking to enhance your employees' abilities and skills in Retail Management? If yes, then you have come to the right place. Our comprehensive Retail Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Retail Management skills. Whether your employees are new to Retail Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01:- Retail Management Diploma Course 02:- Visual Merchandiser Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Retail Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Retail Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Retail Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Retail Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Retail Management Diploma Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02:- Visual Merchandiser Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Our Retail Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Management course is ideal for new professionals looking to thrive in the Retail Management field. Requirements Enrolling in this Retail Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Retail Management course will enhance your employees' knowledge and confidence. Retail Store Manager: £25,000 to £40,000 per year Retail Operations Manager: £30,000 to £50,000 per year Merchandising Manager: £28,000 to £45,000 per year Retail Marketing Manager: £28,000 to £50,000 per year Supply Chain Manager (Retail): £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Retail Management Course - For 5 Employees
Delivered Online On Demand8 hours
£49

Cleaning: British Cleaning Certificate Level 5

By Training Tale

Cleaning: British Cleaning Online The British Cleaning Certification teaches you everything you need to know to advance your career in the British cleaning industry. It gives you the opportunity to significantly boost your earning potential. The British Cleaning program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. This Cleaning: British Cleaning Certificate course is filled with necessary advice and strategies for training employees, expanding your client base, marketing your business online, and developing the ideal business plan. Our Cleaning: British Cleaning Certificate course will teach you how to do these things and how to do them well in simple and practical ways. The Cleaning: British Cleaning Certificate is designed for those who are interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. The Cleaning: British Cleaning Certificate provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. Courses are included in this Cleaning: British Cleaning Bundle Course Course 01: Level 5 British Cleaning Certificate Course 02: Level 2 Fire Safety Course 03: Health and Safety in the Workplace Course 04: Level 2 Health & Care Course 05: Manual Handling Course Course 06: Working at Height Training Course Special Offers of this Cleaning: British Cleaning Course This Cleaning: British Cleaning Course includes a FREE PDF Certificate. Lifetime access to this Cleaning: British Cleaning Course Instant access to this Cleaning: British Cleaning Course Get FREE Tutor Support from Monday to Friday in this Cleaning: British Cleaning Course [ Note: Free PDF certificate as soon as completing the Cleaning: British Cleaning Certificate course] Cleaning: British Cleaning Course Detailed course curriculum of Cleaning: British Cleaning Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Cleaning: British Cleaning Course After completing each module of the Cleaning: British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Cleaning: British Cleaning Course After completing the MCQ/Assignment assessment for this Cleaning: British Cleaning course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Cleaning: British Cleaning Certificate Course This Cleaning: British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Cleaning: British Cleaning Certificate Course Students who intend to enrol in this Cleaning: British Cleaning course must meet the following requirements: Cleaning: British Cleaning: Good command of the English language Cleaning: British Cleaning: Must be vivacious and self-driven Cleaning: British Cleaning: Basic computer knowledge Cleaning: British Cleaning: A minimum of 16 years of age is required Career path Cleaning: British Cleaning Certificate Course Certificates Certificate of completion Digital certificate - Included

Cleaning: British Cleaning Certificate Level 5
Delivered Online On Demand30 hours
£21

Professional Call Centre Skills Training Course

By iStudy UK

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Professional Call Centre Skills Training Course
Delivered Online On Demand19 hours 15 minutes
£25

Construction Management - Training Courses

By Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Construction Management - Training Courses
Delivered Online On Demand
£129

Outstanding Customer Service - The Ultimate Guide!

By iStudy UK

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

Outstanding Customer Service - The Ultimate Guide!
Delivered Online On Demand2 hours 45 minutes
£25

British Cleaning Certificate Diploma

4.9(27)

By Apex Learning

11-in-1 CPD QS Bundle | 120 CPD Points | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | Lifetime Access | Customer Support | Enrol Now

British Cleaning Certificate Diploma
Delivered Online On Demand37 hours
£49

Hospitality, Revenue Management and Concierge - QLS Endorsed

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Hospitality, Revenue Management and Concierge - QLS Endorsed
Delivered Online On Demand
£150

ISO 9001:2015 Internal Auditor training

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

To provide the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

ISO 9001:2015 Internal Auditor training
Delivered Online On Demand
£289

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

5.0(1)

By Course Gate

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma
Delivered Online On Demand32 hours
£30