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Getting into any sort of business can be both exciting and hard work at the same time. You have to put in hours and hours of effort just to get to a point to actually be making some kind of profit. But what if after all that hard work you don't meet the revenues you wanted to. Well here's the solution to that, you simply need to get this Extended Diploma in Business Administration and Branding course. This course will help anyone to start and develop their business into a thriving one. It will help you stand out from your competition by introducing you to the purple cow theory. You will be pushed towards trying to be different and learning to make your customers go 'wow' and return for more. You will learn to develop a personal style, use your creativity to grab your customers' attention and much more. If you want to sharpen your business management and administration skills then this course could definitely help you, all you need to do now is get it. Course Highlights Extended Diploma in Business Administration and Branding is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration and Branding into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Business Administration and Branding Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Business Administration and Branding is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Business Administration and Branding is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Module 2: Business Administration Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Mock Exam Mock Exam- Extended Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam- Extended Diploma in Business Administration and Branding 00:20:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course offers practical guidance on transitioning to a vegan diet, from meal planning to sourcing ingredients. In this course, you will learn the science behind plant-based nutrition and explore a variety of delicious recipes. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the communication process Know barriers to effective communication Understand the role of active listening Know the role of body language Learn how to write effective emails Understand various questioning techniques Know basic grammar for business writing Learn how to fix common word choice errors Understand the verb tenses and basic grammar for business writing Learn how to write emails to co-workers of managers Why Communication Skills Course right for you? This online communication skills course is best suited for those who are willing to upgrade their communication skills and become successful in life. You will be introduced to the benefits of communication and the process of heightening your communication skills. This online communication skills training course will provide you with a comprehensive understanding of the key principles of communication by introducing you to various tips and techniques for improving communication. By the end of this course, you will learn the skills required to communicate efficiently and will also develop the knowledge and skills needed to become a confident communicator. Communication Skills Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Winning With Communication Introduction To Communication - Goals & Benefits Key Principles of Communication We Are ALWAYS Communicating Fundamentals of Communication - Part 1 Fundamentals of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions Who should take this course? This comprehensive course is suitable for those who want to master business communication skills, verb tenses and process to fix common word choice errors. It is ideal for those who want to pursue their career in the field of business communication. Entry Requirements There are no academic entry requirements for this communication skills course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communications skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Get to know how the Business works Do you think with your skills you should be having a career in a company as a Business Administrator? Can you be the corporate man that every company want? Well, you can! This course will teach all you need to know about Business Administration. Business administration is a wide field that incorporates many types of management positions. From major corporations to independent businesses, every operation needs skilled administrators in order to succeed. A career in business touches on information technology, leadership dynamics and increasingly on ethics and international relationships. As a career path You'll have the option to work across industries as a business analyst, human resources generalist, operations manager or marketing specialist. Kickstart your career in Business Administration with this course which will provide everything you need to know in details. Upon completion of this course inExtended Diploma in Business Administration you will find yourself to be easily suited for the corporate job. Business Administration Course Highlights Extended Diploma in Business Administration is an award winning and the best selling course that has been given the CPD Certification & CiQ accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration into 102 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 14 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Business Administration Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Business Administration is CPD certified and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Business Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Business Administration - Updated Version Representing Your Boss and Company 00:36:00 Skills of an Effective Administrator 00:17:00 Business Writing Skills 00:41:00 Communication Skills 00:27:00 Business Telephone Skills 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Effective Planning and Scheduling 00:52:00 Extended Diploma in Business Administration - Old Version Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Finance Management Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activites-Professional Diploma in Human Resource Management 00:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Business Administration 00:30:00 Final Exam Final Exam- Extended Diploma in Business Administration 00:30:00

Are you ready to master the art of persuasive writing? The Copywriting: Copywriting & Copy Editing With Complete Career Guide Course is designed to guide you through the essential techniques of writing compelling copy that grabs attention and drives action. In this course, you’ll learn how to craft words that leave an impact, whether for advertising, marketing, or any business communication. With expert insight, you’ll explore various forms of copywriting, from web content to social media posts, ensuring you can adjust your tone and style to suit different purposes. Alongside copywriting, you’ll gain an understanding of the intricacies of copy editing—making sure your work is polished, concise, and error-free. By the end of the course, you'll have the tools to craft copy that is not only grammatically correct but also persuasive and engaging. In the fast-paced digital world, the demand for skilled copywriters is ever-growing, making this course a valuable step for anyone looking to enter or excel in the industry. Ready to turn your words into powerful tools? Join now and start shaping the future of your writing career! ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Copywriting Module 01: Introduction to Copywriting Module 02: Basics of Copywriting Module 03: Eye-Catching Headlines Module 04: Attention-Grabbing Advertisements Module 05: Essential Copywriting Skills Module 06: Online Copywriting Module 07: Press Related Copywriting Module 08: Print Media Copywriting Module 09: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Making an Impact with Creative Copy Module 13: So You Want to be a Copywriter? Module 14: Final Tips Proofreading & Copy Editing Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Proofreading on Paper Module 05: Proofreading On-Screen Module 06: Copy-Editing Basics Module 07: Copy-Editing - The Use of Language Module 08: Copy-Editing - Checking Accuracy and Facts Module 09: Copy-Editing - The Beginning and The End Module 10: Copy-Editing - Legal Checks Module 11: Finding Work and Developing Your Career ________________________________________________________________________ Complete Career Guide for Copywriting: Copywriting & Copy Editing (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Copywriting . In addition to mastering the essentials of Copywriting , you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Copywriting . Your dream career starts here! List of career guide courses included in Copywriting: Copywriting & Copy Editing With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Master Copywriting Techniques: Craft compelling and effective copy across various media. Refine Proofreading Skills: Demonstrate proficiency in proofreading for accuracy and style. Apply Style Guides: Implement style guides for consistent and professional content. Enhance Grammar and Spelling: Polish written materials with impeccable grammar and spelling. Navigate Diverse Media Platforms: Adapt copywriting skills to online, print, and press environments. Develop Career Strategies: Explore job opportunities and strategies for a successful copywriting career. ________________________________________________________________________ Accreditation All of our courses, including the course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Copywriters seeking versatile skills. Individuals desiring proofreading proficiency. Writers aiming for diverse media adaptability. Career changers exploring creative writing avenues. Career path Copywriter - £25K to 45K/year. Content Editor - £28K to 50K/year. Marketing Communications Specialist - £30K to 55K/year. Advertising Copy Manager - £35K to 60K/year. Media Content Producer - £27K to 48K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Learn essential email etiquettes for person to person and business to business email. Enrol the Email Etiquette for Business and explore various tips, hacks and secrets to keep clients happy with proper email etiquette. The proper etiquette or business communication will increase your online sales, marketing flow and customers. The course focuses on the proper business language and etiquette you should follow while writing an email for business purposes. The techniques of showing professionalism, using appropriate tone and level of formality and the utilizing proper business words will be discussed in the course. The course also trains you when to handle issues or what to do if you send email to the wrong person. The necessity of creating an email subject to clarify your topic and the use of visual components in the email will also be illustrated in the course. The course is suitable for both the employer and employee and you will master the mandatory email etiquettes by the end of the course. What you'll learn You'll save time and reduce communication frustration You'll consider visual components of an email, in order to enhance comprehension You'll know how to manage situations where an email reaches the wrong people You'll know the circumstances when sending an email is necessary and/or appropriate You'll create an email subject line which accurately describes the message's content You'll be able to use appropriate tone and level of formality in emails Requirements You should know how to use a computer at a beginner level Who is the target audience? This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers. Module: 01 Introduction 00:01:00 Be Professional 00:02:00 When to Email 00:04:00 Importance of a Subject Line 00:05:00 The Types of Formalities 00:07:00 Module: 02 To CC, BCC or Not to CC 00:06:00 Email Spacing and Flesche Scoring 00:06:00 Email Etiquette Tips I 00:09:00 Email Etiquette Tips II 00:06:00 Train Your Staff 00:01:00 When to and Not to Transfer 00:05:00

Course Overview Admin Assistants, Secretaries and PAs play a key role in the smooth running of a business. They are the glue that holds the structure of each working day together. To excel in these roles, you must have a specific set of transferable skills that are crucial for supporting managers, clients and other members of staff. If you are interested in any of these professions and think admin support is the career path for you, then this course is just what you need to get started.  In this Admin, Secretarial & PA Course, you will familiarise with key office procedures, with step-by-step training on how to put together an office procedure guide. It also explores codes of practice such as telephone and business writing etiquette, meeting management, and business communication techniques. Furthermore, you will build your proficiency in Excel, Word and PowerPoint, learning how to manage data, create professional work presentations and structure your business reports/proposals. Throughout the course, you'll learn tips and techniques that can be applied to a wide range of professions, from organising your time and prioritising your workload, to building your professional image and dealing with difficult people.  Enrol in this comprehensive course today and add this recognised qualification to your resume! What You Will Learn This Admin, Secretarial & PA Course teaches fundamental office procedures, suitable for aspiring Secretaries, PAs, Receptionists, Office Managers and Administrative Assistants. It also provides training on key Microsoft Office programs, building your proficiency in Word, Excel and PowerPoint. An Overview of the Office Procedure Guide Communication Skills & Techniques How to Organise Your Binder & Workspace Tips for Scheduling Your Time Efficiently How to Work Effectively With Your Manager Business Writing & Telephone Etiquette Microsoft Word, Excel & PowerPoint Training The Fundamentals of Meeting Management Must-Have Administrative Soft Skills Self-Empowerment Exercises & Strategies Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator.  This is where this Receptionist Skills Course comes in!  In this Online Receptionist Course, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures. The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress. Gain a recognised qualification in Admin & Receptionist Skills and advance your career today! What You Will Learn In this Receptionist Training Course, you will learn a wide range of transferable skills and administrative skills needed to become a successful Receptionist. It covers ley office procedures, office etiquette, professional development techniques, and much more. Strategies for Getting Organised & Managing Your Time Improving Your Verbal and Nonverbal Communication Self-Empowerment Techniques for the Workplace How to Work Effectively in a Team of Two An Overview of Office Administrative Procedures The Role & Responsibilities of a Receptionist What You Should Include in Your Binder How to Schedule and Prioritise Your Time Business Writing and Telephone Etiquette How to Deal With Difficult Customers/Clients Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

English is the dominant language in industries such as Education, Media, Aviation, Finance, Manufacturing, Tourism, Hospitality, Healthcare, etc. and it is the language of choice for business communication, especially in today's interconnected, globalized marketplace. It is also used across multiple mediums to educate, entertain and inform people globally. The Complete English Course - Intermediate Level is designed to take your English language skills to the next stage with high-quality lessons. This course will develop greater control of English grammar, including more sophisticated areas like conditionals. You will be able to express and understand key information about typical situations such as work, school or leisure. You will learn to use English to describe experiences and events, dreams, hopes and ambitions and briefly give explanations for opinions and plans. The course covers vocabulary for holidays, people in your life, food, numbers, cell phones, describing events and more. The course also teaches you present simple perfect, modals and the first conditional. What You'll Learn The #1 Interactive English Course for Intermediate. At the end of this course, you will have a deep knowledge of English - Intermediate Level. Reach your English language goals now and in the future, increasing your opportunities for both personal and professional success. English speaking, English pronunciation, English writing, English grammar rules and patterns including English verbs with the accent on English tenses, English vocabulary, English conversation and communication skills. The interactive board helps the visual learners and the immersion method used for teaching accelerates the learning speed, the comprehension of spoken English and fluency. Speaking real, grammatically correct English fluently, effortlessly and confidently. Improve your listening and comprehension skills with native English through ear training and visual learning thanks to the native English speaking teacher, interactive board and included .pdf materials. Be confident regarding your English skills (B1 level, intermediate English) with lots of practice after every lesson. Requirements Beginner Level of English is required. Videos are in English. Native English Speaking Teacher. Included Free Demo Lessons and .pdf materials. Who Is This Course For? Anyone who wants to learn English fast and easy. This course is designed for students with Beginner Level of English. Anyone who wants to master the intermediate level of the English language. We strongly recommend taking our 'Complete English Course - English Speaking - English Grammar' before taking this course. Introduction English Intermediate- Possession FREE 00:17:00 English Intermediate- Spelling FREE 00:11:00 English Intermediate- Zero conditional 00:08:00 English Intermediate- First conditional 00:07:00 English Intermediate- Demonstrative Pronoun and Adjective 00:10:00 English Intermediate- Contractions 00:17:00 English Intermediate- Exploring Adjectives 00:12:00 English Intermediate- Age 00:05:00 English Intermediate- Making offers and suggestions 00:07:00 English Intermediate- Making a request 00:05:00 English Intermediate- Want 00:09:00 English Intermediate- Expressing Time 00:07:00 English Intermediate- Like 00:08:00 English Intermediate- Phrasal Verbs 00:10:00 English Intermediate- Say and tell 00:06:00 English Intermediate- Adverbs of quantity 00:07:00 English Intermediate- Prepositions of place 00:07:00 English Intermediate- Prepositions of movement 00:06:00 English Intermediate- Verbs of the senses 00:08:00 English Intermediate- Have got 00:07:00 English Intermediate- Compound nouns 00:06:00 English Intermediate- Comparative and superlative adjectives 00:11:00 English Intermediate- Comparisons of equality 00:10:00 English Intermediate- Kinds of Adverbs 00:06:00 English Intermediate- So or such 00:07:00 English Intermediate- Question tags 00:09:00 English Intermediate- Enough 00:08:00 English Intermediate- Present perfect with since, for and just 00:05:00 English Intermediate- Already 00:05:00 English Intermediate- Ever and how long 00:04:00 English Intermediate- American and British English 00:08:00 English Intermediate- Past habit 00:04:00 English Intermediate- Recap of the Past Perfect 00:06:00 English Intermediate- Future Tense 00:06:00 English Intermediate- Past Tense 00:06:00 English Intermediate- Present Tense 00:07:00 Course Certification

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00