Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Course Overview The Nutrition and Health Course provides a solid knowledge base for learners to kickstart their healthy lifestyle. Broken down into 10 key modules, it covers everything you need to know to set up a nutritious diet, boost your immunity, and elevate your energy levels. Through instructor guidance, you will deepen your understanding of the fundamentals of nutrition, such as the role of proteins, fats and carbohydrates. It will teach you about the harmful effects of sugar, nitrates and gluten, and why unprocessed food is a much healthier alternative to processed food. Whether you are looking to become a fully qualified nutritionist, or just want to take better care of your health by changing your eating habits, this course is packed with important information, facts, guidance, and tips. This best selling Nutrition and Health Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Nutrition and Health Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Nutrition and Health Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Nutrition and Health Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Nutrition and Health Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Nutrition and Health Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Nutrition and Health Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview Learn how to detox your body through juicing, with this ultimate nutrition course. The Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course is a complete guide to detox juicing and homemade smoothies. It will teach you about the benefits of juicing, introducing delicious recipes for promoting weight loss and boosting brain function. You will also deepen your knowledge of nutrition, and explore the many benefits that a vegan lifestyle can bring. Whether you are looking to lose weight, become a nutritionist, or transition to a vegan lifestyle, this course includes tips that will help you to supercharge your energy levels and immune system, for enhanced health and wellbeing. This best selling Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Juices, Smoothies, Healthy Eating, Vegan, Nutrition Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview Google Analytics is the leading service for tracking and reporting website traffic. It enables you to measure your advertising ROI and monitor web activity, to help you fine tune your marketing strategy. The Google Analytics Masterclass is designed to walk learners through the complete process of setting up a Google Analytics account, with step-by-step training on how to make use of key features. Whether you are a complete beginner or would like to improve your analytics reports, this course covers best practices you need to know. This practical training course is ideal for marketers, small business owners, professional bloggers, and anyone who owns a website and wants to track page performance. Divided into 20 key modules, it provides in-depth and up-to-date knowledge to help you stay ahead of your competitors. This best selling Google Analytics Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Google Analytics Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Google Analytics Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Google Analytics Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Google Analytics Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Google Analytics Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Google Analytics Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
ð Unlock Seamless Teamwork with 'Efficient Collaboration: Mastering Office 365' ð Are you ready to revolutionize the way your team works together? Say goodbye to productivity bottlenecks and hello to streamlined collaboration with our comprehensive online course: 'Efficient Collaboration: Mastering Office 365.' ð Why Office 365? In today's fast-paced business environment, effective collaboration is non-negotiable. Microsoft Office 365 stands as the ultimate toolkit, empowering teams to communicate, share, and achieve together seamlessly. From Word and Excel to Teams and SharePoint, this suite offers unparalleled potential for enhanced productivity. ð¥ What Will You Learn? ð Maximize Productivity: Discover the hidden gems within each Office 365 app to boost your team's efficiency and output. ð¤ Streamline Communication: Unleash the full power of Microsoft Teams, fostering real-time collaboration and communication across your organization. ð Master Cloud Collaboration: Dive into SharePoint and OneDrive to facilitate secure and efficient document sharing, ensuring your team is always on the same page. ð Automation Techniques: Learn how to automate repetitive tasks with Power Automate, saving time and reducing errors. ð± Mobile Collaboration: Extend your collaboration capabilities to mobile devices, allowing your team to work from anywhere. ð Why Choose Our Course? â Expert Instructors: Taught by seasoned Office 365 professionals with hands-on industry experience. â Interactive Learning: Engage in practical exercises and real-world scenarios to reinforce your understanding. â Lifetime Access: Enjoy access to course materials and updates for a lifetime, ensuring your skills remain cutting-edge. â Community Support: Join a vibrant community of learners, exchanging insights and overcoming challenges together. ð Who Is This Course For? Business Owners Project Managers Office Administrators Team Leaders Anyone looking to supercharge their collaboration skills ð¡ Enroll Today and Transform Your Team's Collaboration! Don't let outdated collaboration methods hinder your team's potential. Join 'Efficient Collaboration: Mastering Office 365' today and unlock the full power of Office 365. Take the first step towards a more connected, productive, and successful future! Course Curriculum Basic Overview 00:00 Licensing Issues for Business 00:00 Home Vs Business Pricing 00:00 Reasons To Consider the Home Version 00:00 Differing Levels of Business Pricing - Enterprise 00:00 Purchase and Set Up 00:00 Using Office Applications Online 00:00 Using Office Applications Offline 00:00 Do You Need to Be Internet Connected 00:00 Using One Drive - Admin 00:00 Using One Drive Basic Functions 00:00 Skype For Business Installation 00:00 Skype for Business Webinars 00:00 Skype for Business Vs Skype for Desktop 00:00 Microsoft Outlook With Exchange 00:00 Outlook.com Vs Microsoft Exchange 00:00 Managing Tasks With Planner 00:00 The Teams Application 00:00 Invoicing and Management Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Other 365 Options 00:00 Admin Panel - Part One 00:00 Admin Panel - Part Two 00:00 Document Sharing and Collaboration 00:00 Document Sharing and Collaboration With Delve 00:00 Intranet with Sharepoint 00:00 Intranet with Sharepoint - External App Updates Part Two 00:00 PPT Alternative Onscreen Presentatoins with Sway 00:00 PPT Alternative Onscreen Presentations With Sway - Part Two 00:00 Zapier Like Integrations with Flow - Part One 00:00 Zapier Like Integrations with Flow - Part Two 00:00 Slack Like Conversations With Yammer - Part One 00:00 Slack Like Conversations with Yammer - Part Two - External 00:00 Adding On Applications with Dynamics 365 00:00 Adding on Applications with Dynamics 365 - Part 2 00:00 Create Surveys - Quizzes and Polls with Forms - Part One 00:00 Create Surveys - Quizzes and Polls with Forms 00:00 Using Microsoft To Do 00:00 Conclusion 00:00
Master Angular and Dart (AngularDart) and build high-performance, flexible, and dynamic web apps
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Corporate Social Responsibility (CSR) will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this bundle will help you keep ahead of the pack. The Corporate Social Responsibility (CSR) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Corporate Social Responsibility (CSR) will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the bundle, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Corporate Social Responsibility (CSR) course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Corporate Social Responsibility (CSR) Course 02: Commercial Law 2021 Course 03: Business Law Course 04: Leadership & Management Diploma Course 05: Stakeholder Management Course 06: Performance Management Course 07: Environmental Health Course 08: Process Improvement: Reduce Waste Course 09: Carbon Literacy Knowledge | Course Course 10: Quality Assurance Course 11: Working Effectively Across Cultures As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Corporate Social Responsibility (CSR) to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Bundle Course 01: Corporate Social Responsibility (CSR) Introduction to Corporate Social Responsibility Stakeholders & the Social Contract A Sustainable Perspective Implementing CSR Performance Evaluation and Performance Reporting Course 02: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 03: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 04: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 05: Stakeholder Management Introducing Stakeholder Management Stakeholder Theories Stakeholder Mapping Building Strong Business Relationships With Stakeholders Stakeholder Engagement Stakeholder Engagement Through Effective Communication Monitoring and Evaluating the Engagement Managing Stakeholder Conflict Course 06: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 07: Environmental Health Intro to Environmental Health Waste, Pollution and Pollutants Environment, Pollution, Climate Change and Health Recovering Resources and Managing Waste Food Waste Plastic Air Pollution Water Environmental Sustainability Course 08: Process Improvement: Reduce Waste Introduction Fundamentals of Waste The 8 Wastes VA vs. NVA Process Mapping Tools Case Study Close Out Course 09: Carbon Literacy Knowledge | Course Introduction to Carbon Literacy The Carbon Cycle Global Warming and Climate Change Solutions for Global Warming Steps to Take for a Cleaner Tomorrow Course 10: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to Loadrunner Course 11: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our course is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Corporate Social Responsibility (CSR)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.