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This course aims to prepare the learner to plan and contribute to human resource management planning. The learner will be able to appreciate different dynamics and challenges in the planning of human resource management. After the successful completion of this lecture, you will be able to understand the following: Human Resource Planning. Human Resource Functionalities. Human Resource Planning Length. Costs and Benefits of Business. Empowerment and Talent Management. The course aims to provide the learner with a fundamental understanding of the Human Resource Plan. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals Of Human Resource Plan QUIZ: Fundamentals Of Human Resource Plan Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you looking to enhance your Leadership and People Management skills? If yes, then you have come to the right place. Our comprehensive course on Leadership and People Management will assist you in producing the best possible outcome by mastering the Leadership and People Management skills. The Leadership and People Management course is for those who want to be successful. In the Leadership and People Management course, you will learn the essential knowledge needed to become well versed in Leadership and People Management. Our Leadership and People Management course starts with the basics of Leadership and People Management and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership and People Management course is intuitive and easy to understand. Why would you choose the Leadership and People Management course from Compliance Central: Lifetime access to Leadership and People Management course materials Full tutor support is available from Monday to Friday with the Leadership and People Management course Learn Leadership and People Management skills at your own pace from the comfort of your home Gain a complete understanding of Leadership and People Management course Accessible, informative Leadership and People Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership and People Management bundle Study Leadership and People Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Leadership and People Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Leadership and People Management Leadership and People Management Curriculum Breakdown of the Leadership and People Management Course Module 01: Introduction Prof. Paul Course Intro Leadership & Management PROMO Module 02: Leadership Training Leadership Skills Training Leadership Tips & Strategies Part 1 Leadership Tips & Strategies Part 2 Module 03: Management Training Management Skills Training Management Stats & Beginning Concepts Management Tips & Strategies Part 1 Management Tips & Strategies Part 2 Management Tips & Strategies Part 3 Module 04: Culture Training Creating A Great Culture Module 05: Teamwork Training Teamwork - Create High-Performance Teams Teamwork Tips & Strategies Part 1 Teamwork Tips & Strategies Part 2 Teamwork Tips & Strategies Part 3 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts Business Culture Tips & Strategies Part 1 Business Culture Tips & Strategies Part 2 Business Culture Tips & Strategies Part 3 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership and People Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership and People Management. It is also great for professionals who are already working in Leadership and People Management and want to get promoted at work. Requirements To enrol in this Leadership and People Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership and People Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership and People Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Dive into the realm of effective management with our course, 'Essentials of Becoming a Manager and Managing Teams'. Navigate the challenges of stepping into a managerial role in 'New Manager Mastery'. Discover the art of selecting the perfect candidate for your team in 'A Masterclass in Hiring For Your Teams' and foster an environment that promotes continuous growth with 'Creating a Culture of Learning in Your Organisation'. Equip yourself with top-tier interview techniques, manage stress, lead with conviction, conduct impactful meetings, and delve into the intricacies of advanced team management. Learning Outcomes Understand the transition intricacies and best practices of becoming a new manager. Master the strategies to effectively hire and onboard team members. Establish and nurture a growth-oriented learning culture within the organisation. Acquire techniques to proficiently manage stress, ensuring personal and team well-being. Lead meetings effectively and gain insights into advanced aspects of team leadership. Why buy this Essentials of Becoming a Manager and Managing Teams course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essentials of Becoming a Manager and Managing Teams there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Essentials of Becoming a Manager and Managing Teams course for? Aspiring managers looking to transition into leadership roles seamlessly. Team leaders seeking to refine their hiring and team-building strategies. Organisational heads aiming to instil a robust learning culture. Professionals wanting to enhance their interview conduction skills. Individuals eager to develop leadership attributes and manage workplace stress. Prerequisites This Essentials of Becoming a Manager and Managing Teams does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Essentials of Becoming a Manager and Managing Teams was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £45,000 Team Leader: £25,000 - £35,000 HR Specialist: £28,000 - £40,000 Training and Development Officer: £27,000 - £37,000 Stress Management Consultant: £35,000 - £50,000 Meetings Coordinator: £22,000 - £30,000 Course Curriculum Section 01: New Manager Mastery What to Expect & About Me 00:02:00 Well Done! 00:02:00 It's a Different Job 00:03:00 You're Scared? Good! 00:02:00 The Manager Mindset 00:03:00 Set Expectations 00:04:00 Get Learning Leadership! 00:03:00 What is Culture? 00:02:00 Culture of Fairness 00:08:00 People Are Crazy 00:02:00 Mastering One To One Meetings 00:05:00 Manager to Coach 00:07:00 Me? A Psychologist? 00:02:00 Emotional Intelligence 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 How to Hire a Diverse Workforce 00:06:00 Get the Basics Right Every Time 00:02:00 Conclusion 00:02:00 Section 02: A Masterclass In Hiring For Your Teams Introduction 00:02:00 The Importance of the Interview Process 00:03:00 What's Wrong With The Interview Process 00:07:00 Human Vs. Algorithm 1 00:02:00 Unconscious Interviewer Biases 00:03:00 Be Data Driven 00:03:00 Let's See You In Action 00:02:00 Keep it Relevant 00:02:00 Seriously Avoid These Topics 00:03:00 Benefits of a Diverse Workforce 00:03:00 How to Hire a Diverse Workforce 00:06:00 Hunger and Desire Over Skills 00:03:00 Culture Addition, Not Culture Fit 00:03:00 Compliment, Backup or Add To The Team 00:05:00 Hiring The Right Rank 00:04:00 What Are Your Location Restrictions 00:01:00 The Risk Of Delivering Less 00:02:00 The Risk Of Burnout 00:02:00 The Risk Of Losing The Headcount 00:02:00 Confirm The Job Is What They Think It Is 00:02:00 Sell Yourself, The Team & The Company 00:03:00 Don't Be A Jerk 00:02:00 It's Not About Making You Look Good 00:02:00 Managing Recruitment Agencies 00:04:00 Communications With The Candidate 00:03:00 Be Ready 00:03:00 Assign A Buddy 00:02:00 You Got It Wrong! 00:02:00 Conclusion 00:03:00 Section 03: Creating a Culture Of Learning In Your Organization What To Expect From The Course 00:02:00 Why Even Bother? 00:07:00 What Learning Used To Be Like 00:02:00 Individual Learner 00:01:00 Everyone Says They Are A Self-Learner 00:10:00 Online Communities 00:02:00 Embedding Learning Into Daily Life 00:03:00 Teach It To Learn It 00:02:00 Learning New Vs Becoming Expert 00:01:00 Listen Faster 00:01:00 Tom's Approach 00:02:00 The Paid Training Course Is History 00:03:00 Develop The Right Mental Habits 00:06:00 Make It Easier On Yourself 00:02:00 Manager Responsibilities 00:01:00 Are You Really A Centre Of Excellence? 00:02:00 Learning As Part Of Performance Evaluation 00:02:00 Don't Worry If People Leave 00:01:00 The Benefits Of A Skilled User Base 00:02:00 Push It, Push It, Push It 00:01:00 The Golden Hour 00:09:00 Internal Mobility 00:03:00 Team Secondment 00:02:00 Make People Good Enough To Quit 00:03:00 Lunch & Learns 00:02:00 Personalised Learning Plans 00:02:00 Use It Or Lose It 00:02:00 Certifiably Great 00:02:00 Get A Learning Buddy 00:02:00 Senior Leaders Responsibilities 00:01:00 Walk It From The Top 00:02:00 Learning Wherever, Whenever 00:02:00 Show Us The Data 00:02:00 Create Learning Champions 00:02:00 Gamification 00:02:00 Sell, Sell, Sell 00:03:00 Don't Block The Useful Sites 00:03:00 Create A Varied Library Of Resources 00:02:00 Encourage Conferences And Seminars 00:04:00 The Feedback Loop 00:02:00 Learning Is Expensive 00:03:00 Learning Takes Time 00:02:00 Concluding Remarks 00:04:00 Section 04: Job Interview Practicals: Complete Interview Skills Training Interview Masterclass - Maximize Your Chances of Success 00:03:00 Get Yourself Game Ready! 00:08:00 Final Prep Tips! 1-2 Days Before Interview 00:03:00 It's Interview Day! How to ACE the interview! 00:07:00 Positive Personality Traits Interviewers Are Desperate For 00:07:00 How to Engage & Impress in Conversation 00:05:00 The Art of Asking Questions 00:08:00 How to Answer Questions Using Skill & Psychological Tricks 00:10:00 After Interview - Still More You Can Do 00:05:00 Staying Professional 00:02:00 That Wasn't What You Expected!! 00:03:00 Waiting For The Answer 00:02:00 Let's Review The Tips - So Much To Consider 00:04:00 Section 05: Beating Burnout - Practical & Complete Stress Management Introduction to Overcoming Burnout 00:03:00 The Problem of Burnout in Modern Workplaces 00:06:00 Symptoms of Burnout - Do You Have It? 00:03:00 How Individuals Can Fight Back Against Burnout 00:12:00 How Leaders Can Create A Burnout Free Culture 00:10:00 Let's Review The Advice - What's Important? 00:03:00 Section 06: Practical Leadership: Complete Guide To Great Leadership Characteristics of Great Leaders - Introduction 00:02:00 Honesty, Coaching & The Mission 00:08:00 Empathy, Togetherness & Feedback 00:06:00 Change, Authenticity & Enablement 00:05:00 Perspective, Empowerment & Emotional Intelligence 00:05:00 My Favourite Tips & Bonus! 00:05:00 Section 07: Mastering Meetings - A Complete Practical Guide To Meetings What to Expect 00:04:00 What & Why? 00:03:00 The Cost of Meetings 00:02:00 Red Amber & Green Meetings 00:06:00 Do You Need A Meeting? 00:04:00 Timing Considerations 00:07:00 Contents of the Invite 00:03:00 Scheduling Etiquette 00:07:00 Considerations for Externals 00:05:00 The Meeting as an Opportunity 00:02:00 Chairing Meetings 00:01:00 Your Agenda 00:08:00 Kicking Off 00:06:00 During The Meeting 00:08:00 After Meeting Minutes 00:06:00 Considerations 00:06:00 Concluding Remarks 00:02:00 Section 08: Advanced People Management - What They Don't Tell You About Team Leading! What To Expect & About Me 00:02:00 Management Vs. Coaching 00:07:00 What Is Culture? 00:02:00 Culture of Fairness 00:08:00 How To Be A Great Listener 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 Stupid Things NOT To Say To Your Team 00:07:00 Your Team Made A Mistake 00:06:00 Mastering Crucial Conversations 00:05:00 When to Fire Someone 00:06:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's dynamic business landscape, the role of a manager is more crucial than ever. As the UK economy continues to thrive, with over 5.9 million private sector businesses, the demand for skilled and effective managers is on the rise. However, the transition from individual contributor to a leadership role can be challenging. Are you ready to unlock your potential and become a successful manager who inspires and motivates teams to achieve greatness? Our comprehensive New Manager Training bundle is designed to equip you with the essential skills and knowledge to navigate the complexities of leadership and team management. Explore the fundamentals of effective management, honing your ability to lead with confidence and clarity. Develop strong communication skills, enabling you to convey ideas effectively and foster open dialogue within your team. Gain insights into employee management strategies, empowering you to cultivate a motivated and productive workforce. Additionally, you'll delve into the art of team building, cross-cultural awareness, and unconscious bias training, ensuring an inclusive and harmonious work environment. Our New Manager Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: New Manager Course 02: Leadership Skills Course Course 03: Essentials Communication for Business Course 04: Diploma in Employee Management Course 05: Team Building & Management Diploma Course 06: Sexual Harassment Awareness Training Course 07: Diploma in Meeting Management Course 08: Cross-Cultural Awareness Training Course 09: Unconscious Bias Training Course Invest in your future as a leader. This training bundle empowers you to confidently manage your team, fostering a positive work environment and achieving exceptional results. Enrol today and take your career to the next level! Learning Outcomes of New Manager Training Implement effective leadership styles to motivate and inspire your team. Develop clear and concise communication strategies for various situations. Master delegation techniques to empower your team and boost efficiency. Set SMART goals and effectively track team performance. Navigate conflict situations and manage workplace challenges constructively. Foster a positive and inclusive work environment for all team members. With this comprehensive New Manager Training bundle, you can achieve your dreams and train for your ideal career. This New Manager Training bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Our New Manager Training bundle courses consist of the following learning modules: Course 01: New Manager Module 01: Managers are Made, Not Born Module 02: Create a Management Track Module 03: Define and Build Competencies Module 04: Managers Learn by Being Managed Well Module 05: Provide Tools 1 Module 06: Provide Support Module 07: Identify Strong Candidates Early Module 08: Clearly Define the Management Track Module 09: Empower New Managers Module 10: Provide Growth Opportunities Course 02: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK Course 03: Essentials Communication for Business Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*9 = £117) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Lead Project Manager Department Head Senior Management Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Are you currently a team leader? Or are you a team member that would like to undergo team training to be able to unleash your potentials? If either of these is you, then this course is what you are looking for. Description: There are significant advantages if you make a team-friendly environment in the workplace as teams can accomplish tasks faster than working alone. If you have a team composed of team members who are happily working, chances are they would want to do their best for the business. This course is created to help you with the team training basics and how to do problem-solving with the team members. You will also be able to conduct personality assessments and learn empathetic listening. Lastly, you will learn to conduct team training on verbal and non-verbal communication skills. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Training Course will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Team Training Course - Updated Version Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning 00:31:00 Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change 00:21:00 Module 11: Managing Time 00:28:00 Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams 00:17:00 Team Training Course - Old Version Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level. Course Highlights Professional Sales Skills Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Sales Skills Training Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Sales Skills Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Sales Skills Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Professional Sales Skills Training Diploma 00:30:00 Final Exam Final Exam- Professional Sales Skills Training Diploma 00:30:00

Professional Certificate in People Development and Human Resource Management explores key concepts to prepare the learner for the challenge of developing people within an organisation. The aim is to equip the learner with tools and strategies used in effective human resource management to plan and execute development programmes throughout the organisation. After the successful completion of this lecture, you will be able to understand the following: People Development Planning. Planning Functionalities. Resourcing and Succession Planning. Planning of Milestones. Business Case Studies. Costs and Benefits of Planning. Smart target settings. This course explores different skills and concepts essential for managing and developing people in an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. People Development and Human Resource Management QUIZ: People Development And Human Resource Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: Personal Management is the practice that involves planning of your life goals, both short and long term. These goals could be achieved through proper ways of living and management of your life. These management ways could vary from personal, career, education, financial, and time. If you want to learn how to do proper personal management, then you also need to manage your attention and ego. This course will be able to provide you with all of these lessons and attain the personal management and success you desire. Who is the course for? Professionals who are helping people cope up with their drug addiction People who have the interest to learn the ways to cope with drug addiction Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Personal Management course is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Life Coach Mentors Psychologist Therapist. Managing Attention Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Attention Management- Activities 00:00:00 Managing Ego Why You Need To Develop Your Ego 00:30:00 Work On Honesty 00:30:00 Work On Courage And Exploration 01:00:00 How To Build A Stronger Ego 01:00:00 Staying Engaged With Life 00:15:00 The Dangers Of A Damaged Ego 00:15:00 Personal Development Healthy Abundance Mindset 01:00:00 Meditation 01:00:00 Goal Setting 01:00:00 Center Yourself 01:00:00 Get Over Your Fear 01:00:00 Be Grateful 01:00:00 Visualize 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Personal Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Personal Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course offers an overview of the organisational culture theories and practices to enable the learner to appreciate the interplay of Human Resources and organisational culture. After the successful completion of this lecture, you will be able to understand the following: Organisational structure and culture. Culturally led theoretical models. Hofstede's Cultural Dimensions. Edgar Schein's Cultural Model. Charles Handy's Four Types Of Culture. Culture of an organisation. Interrelationships between human resource activities and culture. The course aims to elaborate on the relationship between the function of HRM and the organizational strategies, structure and culture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Human Resource Management And Organisational Strategy, Structure And Culture QUIZ: Human Resource Management And Organisational Strategy, Structure And Culture Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course aims to provide an overview of the much-touted levels of strategies and prepare the learner to understand the key differences among corporate, business, and functional strategies. The learner will be able to identify the nature and requirements of each level of strategy to implement the resultant understanding into successful business operations. After the successful completion of this lecture, you will understand the following. Organisational structure and culture. Culturally led theoretical models, such as Hofstede's Cultural Dimensions, Edgar Schein's Cultural Model, and Charles Handy's Four Types Of Culture. Culture of an organisation. Interrelationships between human resource activities and culture.   This course is fundamentally about understanding corporate, business and operational level strategies. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Relationship Between Corporate, Business & Operational Strategies Self-paced pre-recorded learning content on this topic. QUIZ: Understanding The Relationship Between Corporate, Business, And Operational Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.