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2 QLS Endorsed Course | CPD Certified | PDF & QLS Hardcopy Certificates Included | 180 CPD Points | Lifetime Access

Course Description Get instant knowledge from this bite-sized Logistics Management (Intermediate): Part 2 course. This course is very short and you can complete it within a very short time. In this Logistics Management (Intermediate): Part 2 course you will get fundamental ideas of logistics management, the key understanding of supplier relationship management, channels of distribution and so on. Enrol in this course today and start your instant first step towards learning about sourcing, purchasing, and procurement. Learn faster for instant implementation. Learning Outcome Familiarise with supplier relationship management Understand sourcing, purchasing, and procurement Gain in-depth knowledge of inventory planning and management Learn about the channels of distribution How Much Do Logistics Managers Earn? Senior - £68,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £30,000 (Apprx.) Requirement Our Logistics Management (Fundamentals): Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Logistics Management (Intermediate): Part 2 Module 01: Sourcing, Purchasing, and Procurement 00:27:00 Module 02: Channels of Distribution 00:30:00 Module 03: Supplier Relationship Management 00:22:00 Module 04: Inventory Planning and Management 00:37:00 Assignment Assignment - Logistics Management (Intermediate): Part 2 00:00:00

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Familiarise with customer service Understand what's different about good customer service Gain in-depth knowledge of customer relationship management Deepen your understanding of customer service communication strategies How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 1 Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies 00:24:00 Assignment Assignment - Phone-Based Customer Service Part - 1 00:00:00

In today's business environment, where regulatory compliance, effective customer relationship management, and adherence to employment laws are critical, our comprehensive training bundle is designed to empower professionals to excel in these crucial areas. This suite of courses includes a Diploma in Anti-Money Laundering (AML), training in Know Your Customer (KYC) protocols, UK-specific compliance, Customer Relationship Management (CRM), and Employment Law, providing a robust foundation for those looking to enhance their organisational integrity and operational efficiency. Stand out in the job market by completing the AML Training course. Get an accredited certificate and add it to your resume to impress your employers. 05 CPD Accredited Courses are: Course 01: Diploma in Anti-Money Laundering (AML) Course 02: KYC Course 03: Compliance UK Course 04: CRM - Customer Relationship Management Course 05: Employment Law Our AML, KYC, UK Compliance, CRM, and Employment Law Training course starts with the basics of AML Training and gradually progresses towards advanced topics. Therefore, each lesson of this AML Training is intuitive and easy to understand. Key Highlights of the AML Course: Lifetime Access to all AML Learning Resources An Interactive, Online AML Course Created By Experts in the AML Field Self-Paced and 24/7 Learning Support Free Certificate After AML Course Completion Diploma in Anti-Money Laundering (AML): The Diploma in Anti-Money Laundering (AML) equips professionals with essential skills to detect and prevent financial crimes, ensure compliance with regulations, and safeguard organizational integrity. KYC (Know Your Customer): The KYC (Know Your Customer) course enhances customer verification processes, mitigating fraud risks and building trust with clients, which are vital for regulatory compliance and protecting businesses from penalties. Compliance UK: Compliance UK provides an overview of regulatory standards, ensuring businesses operate within legal boundaries to avoid penalties and maintain regulatory compliance. CRM - Customer Relationship Management: CRM focuses on enhancing customer interactions and loyalty, driving business growth through personalised experiences and effective relationship management strategies. Employment Law: The Employment Law course covers essential legal aspects of managing a workforce, ensuring businesses create a fair and compliant work environment, and mitigating legal risks. ***AML - Anti Money Laundering Course Curriculum***: Module 01: Introduction to AML Module 02: Proceeds of Crime Act 2002 Module 03: Development of AML Regulation Module 04: Responsibility of the AML Reporting Officer Module 05: AML Risk-based Approach Module 06: Customer Due Diligence Module 07: AML Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: AML Awareness and Training Quality Licence Scheme Endorsed Certificate of Achievement: Upon completing the AML course, you can order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Anti Money Laundering (AML) at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The AML course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in AML. It is also great for professionals who are already working in AML and want to get promoted at work. Money Laundering Reporting Officer AML Analysts AML Officer Risk & Compliance Analyst Compliance Manager Requirements To enrol in this AML course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this AML training course, you may explore trendy and in-demand jobs related to this course. Such as: Compliance Officer - £30,000-£50,000/year. Risk Manager - £35,000-£60,000/year. Financial Investigator - £35,000-£60,000/year. Fraud Investigator - £30,000-£50,000/year. Corporate Finance Analyst - £40,000-£70,000/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £9.99 Each hardcopy Certificate is available for £9.99. P.S. For each hardcopy certificate the delivery charge inside the UK is £3.99 and for international students it is £9.99.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you dream of venturing into the fascinating world of travel? Whether it's planning unforgettable events, managing hospitality establishments, or sharing your travel experiences with the world, our 'Travel Agent' bundle of courses is your passport to success! Our Travel Agent bundle offers a comprehensive theoretical exploration of a dozen high-demand fields. Delve into the exciting arena of Travel & Tourism, master the art of event planning, and steer the helm of Hotel & Hospitality Management. As a travel agent, you will also learn the nuances of Concierge services, Customer Relationship Management, and even the skill of becoming a captivating Travel Blogger. The bundle doesn't stop there. Broaden your horizons with the Smartphone Photography course, a must for any travel enthusiast. Learn how to engage your audience through the Complete Communication Skills Master Class. Discover how to orchestrate the journey from point A to B with our Transport Manager Course and understand the nitty-gritty of Logistics Management. Finally, engage with an international audience with our Cross-Cultural Awareness Training. Immerse yourself in this thrilling journey and become the ultimate Travel Agent you've always aspired to be. Learning Outcomes By the end of this Travel Agent bundle course, learners will be able to: Gain a theoretical understanding of the dynamic field of Travel & Tourism. Develop comprehensive event planning strategies and learn to manage hospitality establishments. Understand the critical role of Concierge services and Customer Relationship Management in the travel industry. Learn the art of Travel Blogging and Smartphone Photography to enhance your travel narratives. Sharpen your communication skills and broaden your understanding of logistics and transport management. Learn to operate in a diverse, multicultural environment with Cross-Cultural Awareness Training. Gain comprehensive knowledge to jumpstart your career as a successful Travel Agent. The 'Travel Agent bundle encompasses a diverse spectrum of courses that collectively offer a robust foundation for anyone interested in the travel industry. Each course is meticulously designed to provide theoretical insights into its respective subject, equipping learners with the knowledge they need to excel as travel agents. The Travel & Tourism and Event Planning courses elucidate the exciting opportunities within the travel industry, while the Hotel & Hospitality Management course explores the intricate dynamics of the hospitality sector. Courses on Concierge services and Customer Relationship Management highlight the importance of excellent service in the travel industry. Aspiring travel bloggers and photographers will find valuable lessons in the Travel Blogging and Smartphone Photography courses, while the Complete Communication Skills Master Class, Transport Manager Course, and Logistics Management will instill essential business and management skills. Lastly, Cross-Cultural Awareness Training imparts knowledge of effectively interacting with diverse cultures, a crucial skill for the global travel agent. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent course is perfect for: Individuals aspiring to become travel agents. Travel enthusiasts seeking a career in the travel and tourism industry. Professionals in hospitality or event planning looking to broaden their knowledge base. Aspiring travel bloggers or photographers wanting to enhance their storytelling skills. Career path Travel Agent: Expected salary range in the UK is £20,000 - £30,000 per annum. Travel Blogger: Expected salary can range from £18,000 - £50,000 per annum Hotel Manager: Expected salary range in the UK is £28,000 - £60,000 per annum. Event Planner: Expected salary range in the UK is £20,000 - £40,000 per annum. Concierge: Expected salary range in the UK is £15,000 - £27,000 per annum.

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Get ready for an exceptional online learning experience with the PR, CRM, Facilities management, Motivation & Communication bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The PR, CRM, Facilities management, Motivation & Communication is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the PR package has something for everyone. As part of the PR, CRM, Facilities management, Motivation & Communication package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the PR bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: PR : Public Relation Diploma in Customer Relationship Management (CRM) Social Media Influencer Telesales Executive Training Sales: Psychology of Customers Facilities Management Diploma Meeting Management Online Effective Communication Skills Crisis Communication for HR Marketing Communication Effective Communication with Better Email Master Yourself in Talking with Strangers Public Speaking Training Motivational Speaking Training Touch Typing Training Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the PR Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the PR Bundle. Build a strong knowledge base in your chosen course via the PR Bundle. Benefit from the flexibility and convenience of online learning. With the PR package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the PR, CRM, Facilities management, Motivation & Communication, a rich anthology of 15 diverse courses. Each course in the PR bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisPR, CRM, Facilities management, Motivation & Communication bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the PR, CRM, Facilities management, Motivation & Communication bundle offers you the flexibility and convenience to learn at your own pace. Make the PR package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The PR, CRM, Facilities management, Motivation & Communication bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the PR, CRM, Facilities management, Motivation & Communication bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the PR bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relations strategies and campaigns to promote great information flow within your organization. Brace yourself for success in a variety of professional fields by enrolling today! Level 3- Public Relation Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. This Bundle Consists of the following Premium courses: Course 01: Level 3- Public Relation Course Course 02: Customer Relationship Management Course 03: Media and Public Relations Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Facilities Management Level 3 Course 07: Online Meeting Management Course 08: Effective Communication Skills Diploma Course 09: The Formula to Talk with Strangers Course 10: Public Speaking and Presentation Skill Course Course 11: Touch Typing Essential Skills Level 3 So, enrol now to advance your PR: Public Relation career! How will I get my Certificate? After successfully completing the PR: Public Relation course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PR: Public Relation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Level 3- Public Relation Course Introduction Concepts Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications CPD 110 CPD hours / points Accredited by CPD Quality Standards Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.