322 Courses in Nottingham delivered On Demand

Conflict is when two or more parties, with perceived incompatible goals, undermine each other's wants or needs. Establish the root cause of the conflict and understand how to apply the five conflict management strategies. Understand the pro's and cons of avoidance, competing and collaboration. We will guide you how to resolve conflict and how to find effective resolutions to difficult conversations. Learning Objectives Explain the root cause of all conflict, Apply five conflict management strategies, Implement steps to manage or resolve conflict, Apply effective steps for conducting difficult conversations Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Get familiarised with the features and functionality of Yammer in Office 365 with our most recommended Office 365 Yammer course. Yammer is a collaboration tool that's internally centred on your business, helps you connect and engage with the company. By taking this course, you'll understand the features and functionality of Yammer in Office 365. You'll overview the interface and learn about Yammer's features, navigate Yammer, and update your profile. In addition to that, learn to work with and manage conversations, post items and content, participate with groups, and connect to an external network. You'll also work with and manage messages, search for content in Yammer, learn to converse using Online Now, create polls for feedback, give praise, and make announcements. What Will I Learn? Navigate the interface and learn about Yammer Work with and manage conversations, and work with groups Create messages, chat using Online Now, and search Yammer Create polls, give praise, and make announcements Requirements Basic computer skills and experience navigating the Internet. Experience and understanding of social networking is helpful but not required. Who is the target audience? Students who will be utilizing Yammer to communicate and collaborate with co-workers. Introduction Introduction FREE 00:03:00 Working with Yammer in Office 365 Overview of Yammer 00:03:00 Navigating Yammer 00:04:00 Editing Your Yammer Profile 00:05:00 Working with Conversations 00:05:00 Managing Conversations 00:07:00 Working with Groups 00:08:00 Connecting to an External Newtork 00:08:00 Working with Messages 00:05:00 Managing Messages 00:07:00 Chatting with Online Now 00:08:00 Creating a Poll, Praise, or Announcment 00:08:00 Searching in Yammer 00:07:00 Conclusion Course Recap 00:03:00 Course Certification

In this course, you will learn crucial British Sign Language vocabulary, grammar, and conversational abilities. In addition, you will discover more about deaf culture and gain a deeper understanding of the difficulties faced by those who have hearing loss. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of fingerspelling and several greetings. Discover the deaf culture and deaf awareness in depth. Acquire knowledge of several commonly used questions, basic conversations, and more. High-Quality resources that will help you to learn BSL easily. CPD-accredited certificates recognised by employers and professional organisations. Enhance your communication skills through practical exercises. British Sign Language for Beginners Course Overview Do you want to start your learning journey in British Sign Language? Our new curriculum for the CPD Accredited BSL Beginners Course is designed to provide a comprehensive foundation in British Sign Language. With our experienced instructors, you will learn essential vocabulary, grammar, and conversational skills to communicate with the Deaf community confidently. Additionally, our interactive ZOOM Live sessions and face-to-face practical exercises will enhance your understanding and fluency in BSL. Our curriculum is designed to cater to both beginners and those with prior knowledge of singing. You'll learn the basics through a guided approach and develop your skills with practical exercises and real-life scenarios. Our ZOOM live lessons span over 10 hours, with 2 hours per week. By the end of this course, you will be equipped with the necessary tools to communicate with the Deaf community and create meaningful connections effectively. British Sign Language for Beginners, Autumn 2023 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Day & Time: 10:00 am - 12:00 pm (Thursday, 2 hours per week) Class Starts: October 26, 2023 - November 23, 2023 Venue: Zoom Online Teacher: Adam Linsdell Who should take this course? This course is designed for people, groups, or organizations that want to improve their interaction with deaf coworkers, clients, friends, and family. It is also ideal for those interested in learning sign language as a means of communication or for personal enrichment. Whether you are a beginner or have some knowledge of sign language, this course will provide you with the necessary skills to effectively communicate with the deaf community. Learning Outcomes Upon completion of the BSL Beginners Course, participants will achieve the following learning outcomes: Gain extensive knowledge of deaf culture and BSL. Utilise communication tactics with deaf people. Identify communication aids and accessibility provisions for deaf people, and explain equality legislation. Fingerspell names and unfamiliar words with confidence and accuracy, facilitating effective communication. Develop short conversations and ask questions about a range of simple, everyday topics, enabling meaningful interactions and connections. Demonstrate a basic vocabulary for greetings, meeting people, and number signs. Be able to express ideas and engage in basic communication in BSL. Join us and embark on an exciting learning journey that will open doors to a whole new world of communication. Enrol in the Introduction to BSL Beginners Course - CPD Certified Zoom Live, F-to-F Training Now! Course Curriculum The history of deafness and the origins of sign language We look back through history and consider how attitudes and policies impact deaf people then and now. As we delve into the history of deafness, it becomes evident that societal attitudes and policies have played a significant role in shaping the experiences of deaf individuals. Experiences of deafness You'll gain an insight into unique communities that identify not as a group with a disability but as cultural minorities with their own language. By understanding these communities and their experiences, we can challenge the notion that deafness is solely a disability and instead recognize it as a diverse and valuable aspect of human diversity. Statistics around hearing loss Learn about the Statistics around hearing loss that will also help you realise how important it is to learn BSL. Understanding these statistics can provide a broader perspective on the prevalence and impact of this condition. Communication tactics: Understanding the best communication tactics with deaf people is crucial in fostering effective and inclusive interactions. By utilizing methods such as sign language interpretation, visual aids, and assistive technologies, we can bridge the communication gap and create a more inclusive society for individuals with hearing loss. Communications aids and support You will learn about some commonly available communication aids and support from qualified communication-support professionals, including technology such as real-time speech-to-text. Technology and equipment Learn about the technology and equipment we can use while communicating with deaf people. This includes devices like hearing aids, cochlear implants, and video relay services, which enable individuals with hearing loss to communicate effectively. Access and Equality Legislation We look at why equal access is important, the effectiveness of lipreading, guidance on good communication, and adjustments related to deafness. Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as "hello," "good morning," "how are you?" and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, facilitating clear communication of names and unfamiliar vocabulary. This skill will enhance your overall fluency in BSL and make conversations more inclusive and accessible for everyone involved. Meeting People Acquire the skills to introduce yourself and engage in basic conversations, enabling you to establish connections and build rapport with the deaf community. These skills will not only help you in social settings but also in professional environments where you may need to interact with deaf individuals. Questions Develop proficiency in asking questions using sign language, allowing for effective communication and understanding in various contexts. It enables you to gather information, clarify doubts, and engage in meaningful conversations, fostering stronger connections and relationships with deaf individuals. Numbers Explore the world of numbers in BSL, equipping you with the knowledge to express numerical concepts accurately. This skill is particularly useful in educational settings, as it allows you to teach and learn mathematical concepts using sign language. Additionally, understanding numbers in BSL can also be beneficial in professional settings, such as when discussing age, quantities, financial matters, or analysing data. Basic Conversations Enhance your conversational skills by learning vocabulary and phrases related to simple, everyday topics, empowering you to engage in meaningful exchanges. By improving your conversational skills in BSL, you can confidently communicate with deaf individuals and create inclusive environments. This can be especially valuable in social settings or when working in customer service roles where effective communication is essential. Customised Content (Depending on Participant's Interests) The course content can be tailored to your interests, allowing for exploration of areas such as colours, animals, and travel within the context of BSL. Learning BSL can also provide a deeper understanding of deaf culture and foster empathy toward the challenges faced by the deaf community. Moreover, being able to communicate in BSL can open up new opportunities for personal and professional growth, such as volunteering or working in organisations that support the deaf community. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.   FAQs How long is the BSL Beginners Training Course? The BSL Beginners Course is typically a 10-hour program. How many levels are there in BSL? In BSL, there are six levels that individuals can progress through to develop their signing skills. Each level builds upon the previous one, allowing individuals to gradually expand their vocabulary, grammar, and fluency in the language. These levels provide a structured framework for learning BSL and enable individuals to achieve proficiency in both receptive and expressive signing abilities. Are there any prerequisites for enrolling in the course? No, there are no prerequisites for enrolling in the BSL Beginners Training Course. It is designed for individuals with no prior knowledge of British Sign Language. Is there a certificate provided upon completion of the course? Yes, upon completion of the course, you will receive a certificate of completion. This certificate can be used to showcase your proficiency in British Sign Language to potential employers or educational institutions. What is the duration of each live Zoom session? The duration of each live Zoom session is typically two hours. This allows for a focused and interactive learning experience while accommodating busy schedules. How many students are typically in each class? Typically, there are around 10 -15 students in each class. This class size allows for individual attention from the instructor and promotes a collaborative learning environment among peers. How do I start learning BSL? To start learning British Sign Language (BSL), you can enrol in an Introduction to British Sign Language - BSL Zoom Live Course offered by Lead Academy or find online resources that offer introductory lessons. It is important to practise regularly and immerse yourself in the language by interacting with the Deaf community or joining sign language clubs. Lead Academy's Zoom classes provides you with an interactive learning experience where you can practise your signing skills with a qualified instructor and fellow learners. Why is BSL important? BSL is important because it allows deaf individuals to communicate effectively and participate fully in society. It is their native language and provides them with a means to express themselves, access information, and engage in social interactions. Additionally, BSL promotes inclusivity and helps bridge the communication gap between deaf and hearing individuals, fostering understanding and equality.

Project Stakeholder Relationship Skills (On-Demand) This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle. What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations Summary and Next Steps

About Course ChatGPT CrashCourse This course will teach you the basics of ChatGPT, a powerful AI language model that you can use for a variety of tasks, including customer service, content creation, and education. Unlock the Power of AI Conversations with ChatGPT CrashCourse. Are you ready to take your conversations to the next level? Join our Course and learn how to use this powerful AI language model to create engaging and informative conversations. What is ChatGPT? ChatGPT is a large language model chatbot developed by OpenAI. Launched in November 2022, it's based on the GPT-3.5 and GPT-4 language models, and is capable of carrying on conversations with humans in a way that simulates real human interaction. One can use this tool for a variety of purposes, including: Having casual conversations on a variety of topics Getting help with creative writing tasks Learning about new things In this course, you will: Learn the basics of ChatGPT Understand how it works Explore its different applications Get hands-on experience using ChatGPT See real-world examples of how ChatGPT is being used By the end of this course, you will be able to: Use ChatGPT to create chatbots Generate text, translate languages, and answer questions Automate tasks and improve your productivity Apply ChatGPT to your own projects This course is perfect for anyone who wants to learn more about AI conversations or who wants to use ChatGPT to improve their work or personal life. Sign up today and start unlocking the power of ChatGPT! What Will You Learn? Explain what ChatGPT is and how it works Identify the different applications of ChatGPT Get started with ChatGPT and create your own account Use ChatGPT for productivity tasks, such as writing emails, generating reports, and creating presentations Apply ChatGPT to your own projects Course Content Introduction to ChatGPT What is ChatGPT? ChatGPT for Productivity ChatGPT for Office and Administrative Management ChatGPT for regular tasks ChatGPT for Marketing ChatGPT for Marketing ChatGPT prompts Real-world examples of how ChatGPT is being used Prompt engineering More into ChatGPT Lesson - One Lesson - Two Lesson - Three Lesson - Four Lesson - Five Lesson - Six Lesson - Seven Lesson - Eight Lesson - Nine Lesson - Ten Lesson - Eleven Lesson - Twelve Lesson - Thirteen Lesson - Fourteen Lesson - Fifteen Lesson - Sixteen Lesson - Seventeen Lesson - Eighteen Lesson - Nineteen Lesson - Twenty A course by Xpert Learning RequirementsNo specific Requirement. Audience This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required. Audience This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required.

Start learning British Sign Language (BSL) from scratch with our comprehensive course designed for complete beginners. Master the BSL alphabet, engage in basic conversations, and expand your vocabulary. Ideal for individuals eager to communicate effectively with the deaf community.

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Description Social Skills Diploma Embark on a journey of transformation and empowerment with the online Social Skills Diploma course. This comprehensive programme provides learners with an in-depth understanding of key concepts necessary for improving social interactions, enhancing relationships, and facilitating effective communication. The Social Skills Diploma course emphasises the crucial role that our social abilities play in our lives. It equips learners with practical techniques for bolstering these abilities, enabling them to navigate the social realm with ease and confidence. From the principles of effective communication to strategies for increasing social appeal, this course covers an array of essential topics. A key aspect of this online Social Skills Diploma course involves identifying and overcoming barriers to socialising. It addresses the common challenges that individuals may face, offering insightful guidance on how to break through these barriers. The course will also highlight the importance of understanding others' perspectives, fostering empathy, and developing effective coping mechanisms for social discomfort. Building on this foundation, the Social Skills Diploma course dives into the art of conversation. It introduces learners to the nuances of initiating and maintaining engaging dialogues, adjusting to various contexts, and handling conversations in specific situations. The course provides a rich exploration of conversational tactics, illuminating common errors, and offering guidance for their avoidance and correction. Listening, an often overlooked but incredibly significant social skill, is given substantial emphasis in this online course. Learners will be guided on how to hone their active listening abilities, enabling them to comprehend, respond, and interact more effectively. This important skill enhances mutual understanding and contributes to the overall success of interpersonal communication. The Social Skills Diploma course also covers strategies for increasing social appeal. It offers insights into the factors that make individuals more attractive and likable in social settings. These factors can range from body language and non-verbal cues to the art of small talk, and understanding how to use them effectively can significantly enhance one's social appeal. Another important focus of the course is the development of meaningful friendships. It delves into the complex dynamics of friend relationships, offering guidance on how to build, maintain, and deepen these crucial bonds. The course also addresses common problems in making friends, providing learners with practical strategies for overcoming these issues. Last but not least, the online Social Skills Diploma course takes learners through the process of adjusting their social skills. It encourages self-awareness and introspection, guiding learners on how to adapt their behaviour based on different social contexts and interpersonal dynamics. The skills and knowledge acquired through this course can have a profound impact, enhancing personal and professional relationships alike. Whether you're seeking to improve your personal interactions, aspiring to excel in a professional setting, or simply wish to understand the complexities of social dynamics better, this online Social Skills Diploma course could be the stepping stone towards a more socially adept and fulfilling life. Don't miss this opportunity to expand your social prowess and increase your overall confidence in any social situation. Enrol today and commence your journey towards becoming a more adept, socially aware, and empowered individual. With this diploma under your belt, your journey towards enhanced social effectiveness and adaptability will truly have begun. What you will learn 1:Enhancing Our Social Abilities 2:Barriers to Socialising 3:Conversations 4:Conversations in Specific Situations 5:Listening 6:Common Conversational Errors 7:Increasing Social Appeal 8:Friendship 9:Dealing with Problems in Making Friends 10:Adjusting to Social Skills Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description: As a manager it is your responsibility to create an environment for everyone that's safe and where they're able to focus on getting their work done. Sometimes it goes tough. In this Workplace Management: Personal Hygiene you will learn all details on this topic. At first, you will get a framework for having those tough conversations. You will also get some guidelines for customizing that framework for your organization. Then you will be introduced with some common conversations, like: body odor, flatulence, poor clothing and hair decisions, and bad breath. So, be prepared for any kind of challenging conversation by taking this course. Learning Outcomes: Recognise the advantages to deal with difficult conversations Narrate the elements for a behaviour rectification conversation Apply the organization's resources to help them handling hygiene issues Getting over obstacles that employees come upon in regard to discussing hygiene problems Make solutions to hygiene issues for example, bad hair days, inappropriate piercings and body art, poor clothing choices, odorous breath, body odours, excessive gas, as well as incontinence Annihilate poor hygiene habits a t the very outset Identify ways to encourage good hygiene in the workplace Locate paths to promote good hygiene at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Management: Personal Hygiene is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Management: Personal Hygiene is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Let's Talk About It! 00:15:00 Guidelines for Difficult Conversations 00:15:00 Overcoming Objections 00:30:00 Bad Hair Days (And Weeks and Months) 00:15:00 Addressing Piercings and Body Artwork 00:15:00 Helping Employees Dress for Success 00:15:00 Bad Breath 00:15:00 Body Odor 00:15:00 Gastrointestinal Issues 00:15:00 Mock Exam Mock Exam- Workplace Management: Personal Hygiene 00:20:00 Final Exam Final Exam- Workplace Management: Personal Hygiene 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00