The hospitality industry is one of the most dynamic and customer-focused sectors in the world. This CPD-accredited Level 2 Hospitality Management course offers a detailed look into the core functions that drive success across hotels, resorts, and hospitality businesses. From front office operations to food and beverage management, each module is crafted to give learners a deep understanding of how hospitality services are planned, delivered, and evaluated. Whether it's overseeing guest services or managing housekeeping, this course gives learners a structured framework to explore the key components that keep hospitality running smoothly. You’ll also explore vital areas such as recruitment and staff development, service quality, and customer satisfaction—cornerstones of effective hospitality management. With focused lessons on marketing, accounting, and the growing influence of digital technology in e-hospitality, this course delivers insightful content to support your development in the field. Course Curriculum: Module 1: Introduction to Hospitality Management Module 2: An Overview of Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Management of Front Office Operations Module 6: Management of Housekeeping, Engineering and Security Operations Module 7: Management of Food and Beverage Operations Module 8: Management of Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.
Travel and tourism remains one of the most dynamic and influential industries across the globe, shaping economies, creating cultural bridges, and inspiring millions of journeys each year. This CPD Accredited Travel and Tourism Course offers a detailed exploration of the modern tourism landscape—covering everything from transport procedures and marketing strategies to sustainable travel and customer satisfaction. Whether you're interested in tour operations, destination management, or the impact of major global shifts like Brexit and COVID-19, this course delivers insights that are timely and relevant. Designed for those looking to broaden their understanding of tourism without stepping into a classroom, this course provides a structured, engaging look at the forces that shape travel today. Learners will gain knowledge of communication techniques, crisis management in hospitality, and tourism’s evolution in the post-pandemic world—all from the convenience of their own space. With topics including tourism services, visitor attraction strategies, and public awareness campaigns, this course lays a solid foundation for anyone seeking a better grasp of the industry’s inner workings. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel and Tourism - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel and Tourism - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel and Tourism - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel and Tourism - CPD Accredited training.
The Phonics Teaching Certificate - CPD Accredited Course is designed to provide a structured, insightful look into the foundations and techniques of phonics education. Whether you're exploring a teaching career or looking to enhance your existing approach, this course delves into key elements such as early phonics strategies, the Jolly Phonics method, phonological awareness, and approaches tailored to dyslexia and hearing impairments. Each module guides you through essential knowledge, including how to involve parents and carers, support individual needs, and develop systematic assessment methods. With a strong focus on effective classroom instruction, the course also touches on higher-level phonics and cognitive techniques to support learners at every stage. You'll gain an in-depth understanding of how phonics shapes literacy development and how to adapt your teaching to suit a wide range of learners. Designed for anyone passionate about early education and language learning, this online course offers a clear, accessible pathway into the structured teaching of phonics, with CPD accreditation adding further value to your professional development. Comprised of 12 modules, this course will teach you: Understand the different approaches to teaching phonics Demonstrate knowledge of their career options and earning potential Support children with dyslexia in learning how to read Teach the five skills of Jolly Phonics using menu board activities Promote engagement and phonological awareness in children Conduct a phonics assessment and maintain individual achievement records Identify the different types of readers and support their individual needs Use techniques such as blending to promote learning development After completing the course, you will be confident in your skills to nail any interview in this field, and the certification will allow you to get noticed by employers. Yeah, that's right, there's a CPD QS certification available for free after you complete this course! The exams and assessments are also free, so you can focus more on studying the course and less on paying for stuff. This course is a value for money and the 1000 reviews that Training Express already has act as a testament to how good we are at training people. Our courses are designed and developed by teams of people who give their best effort to ensure you get the best learning experience possible for such a low price. Enrol now and learn without worries. Train with Training Express and prepare for a career in Teaching in the UK. Course Curriculum: Module 01: Introduction to Phonics Education Module 02: Role of Early Phonics Teaching Module 03: Career as a Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06:. Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record-Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Phonics Teaching Certificate - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Phonics Teaching Certificate - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Phonics Teaching Certificate - CPD Accredited training.
The travel and tourism industry is a dynamic global sector shaped by customer expectations, market trends, and international developments. Our Travel Agent - CPD Accredited Course offers a detailed look into the profession, from tourism products and marketing to customer service and crisis management. Whether it's understanding the post-COVID travel landscape or the impact of Brexit on travel regulations, each module is designed to reflect the evolving nature of the sector. This course gives learners a structured route into the travel trade, focusing on the essentials of travel retailing, transport management, communication, and sustainable tourism. It blends theoretical insight with current industry knowledge, preparing learners to support clients effectively in planning memorable, well-organised trips. With a strong focus on customer satisfaction and emerging global issues, this course is ideal for anyone looking to pursue or expand a career in the travel and tourism field. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel Agent - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel Agent - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel Agent - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel Agent - CPD Accredited training.
The Environmental Management Certificate is a CPD-accredited course designed to deepen your understanding of the vital relationship between environmental health and sustainable development. Covering a broad range of topics—from pollution and waste management to environmental law and international agreements—this course equips learners with essential knowledge to appreciate the complexities of protecting our planet. Whether you are new to the field or seeking to broaden your environmental awareness, the course content carefully balances scientific insight with legal frameworks, offering a well-rounded perspective on today’s environmental challenges. Throughout the modules, you will explore critical subjects such as climate change, resource recovery, air and water quality, and the economic aspects of environmental protection. In addition, the course highlights the role of key environmental organisations and international protocols like the Kyoto Protocol and Paris Agreement. Delivered fully online, this certificate provides flexible access to essential environmental concepts without requiring any physical attendance, making it ideal for professionals and enthusiasts aiming to stay informed and relevant in a world where environmental concerns increasingly shape policy and business decisions. Course Curriculum: Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Module 10: Legal System Module 11: What is Environmental Law Module 12: International Environment Law Module 13: Environmental Organisations Module 14: National Environmental Legacy Act Module 15: The Environment and Economics Part 1 Module 16: The Environment and Economics Part 2 Module 17: Climate Change Module 18: Environmental Impact Assessment Module 19: Nature Conservation Module 20: Kyoto Protocol and Paris Agreement Module 21: Sustainable Development Module 22: Compliance and Governance of Law Module 23: Right to Information, Participation and Justice Module 24: Enforcement of Environmental Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Environmental Management Certificate - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Environmental Management Certificate - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Environmental Management Certificate - CPD Accredited training.
Effective team management lies at the heart of every successful organisation. This CPD-accredited course delves into the essential principles of building, leading, and maintaining productive teams in today’s dynamic business environment. From understanding the nuances of leadership styles to mastering communication and negotiation, the curriculum equips learners with the knowledge to inspire and motivate diverse groups. Whether managing in-person or virtual teams, participants will gain insights into managing stress, handling conflicts, and navigating change with confidence. Designed for professionals aiming to enhance their leadership capabilities, this course offers a structured approach to talent management and succession planning, ensuring sustainable growth and continuity within any organisation. With a strong focus on time management, risk assessment, and mental wellbeing, it addresses the full spectrum of challenges faced by modern managers. This course is ideal for anyone looking to refine their approach to team leadership while advancing their professional development in a flexible, accessible format. Course Curriculum: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Team Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Team Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Team Management - CPD Accredited training.
In today’s dynamic business landscape, understanding how to identify, assess, and manage risks is crucial for maintaining organisational stability and resilience. This course offers a thorough introduction to the principles of risk analysis and corporate risk management, guiding learners through the processes that help protect businesses from financial and operational uncertainties. Participants will explore a range of risk management strategies tailored to corporate environments, providing essential insights into minimising potential threats while safeguarding assets and reputation. Beyond risk, the course delves into the complexities of crisis management, covering how organisations can prepare for, respond to, and recover from disruptive incidents. From crisis communication to the establishment of effective emergency response plans and team coordination, this training equips learners with the knowledge needed to handle crises systematically and with confidence. The post-crisis phase is also examined, emphasising the importance of reflection and improvement to strengthen future responses. Delivered fully online, this course is ideal for professionals seeking to enhance their understanding of risk and crisis management without the need for physical attendance. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Risks and Risk Analysis Module 02: Process of Risk Analysis and Management Module 03: Corporate of Risk Management Module 04: Managing Financial Risks Module 05: Introduction to Crisis and Crisis Management Module 06: Crisis Response and Communication Module 07: Incidents Management and Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Corporate Risk And Crisis Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Corporate Risk And Crisis Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Corporate Risk And Crisis Management - CPD Accredited training.
This course offers a thorough exploration of strategic business management, designed to equip professionals with the knowledge needed to navigate the complexities of modern business environments. From understanding corporate governance to analysing industry trends, learners will gain valuable insights into how strategies are formulated, implemented, and assessed to drive organisational success. The curriculum also highlights the importance of ethical decision-making and social responsibility, ensuring that strategic choices align with both business objectives and societal expectations. Beyond traditional strategy concepts, the course delves into brand building and cultivating strong customer relationships, essential elements for sustained business growth. Participants will discover how to evaluate business performance and prepare for ongoing improvements, making this an ideal programme for those aiming to enhance their strategic perspective and contribute meaningfully to their organisation’s direction. Fully delivered online, the course offers flexibility and accessibility without the need for physical attendance, making it a smart choice for busy professionals seeking to advance their strategic expertise. Course Curriculum: Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Strategic Business Management - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Strategic Business Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Strategic Business Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Strategic Business Management - CPD Accredited training.
Dive into the fascinating world of Criminal Psychology and Intelligence with this CPD-accredited course designed to deepen your understanding of the minds behind criminal behaviour. This programme explores key aspects such as the impact of mental disorders on crime, the classification of different types of offences, and the vital role forensic science plays in investigations. Delving further, it offers insight into criminal intelligence analysis, highlighting the essential skills and competencies needed to interpret data effectively within this complex field. You will also examine advanced topics like criminal profiling, the phases involved, and how behavioural investigative advice supports law enforcement. The course covers research methods tailored for crime analysis, decision-making processes in intelligence, and the study of victimology, alongside an overview of the criminal justice system in England and Wales. Whether you are seeking to enhance your knowledge for professional development or personal interest, this course delivers clear, well-structured content that enriches your grasp of criminal psychology without requiring physical attendance. Ideal for anyone curious about the intersection of psychology and criminal investigation, it offers a thorough, engaging journey into criminal minds and intelligence work. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Fraud and Crime Advisor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Criminal Psychology and Intelligence - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Criminal Psychology and Intelligence - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Criminal Psychology and Intelligence - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Criminal Psychology and Intelligence - CPD Accredited training.
Change is a constant in today’s fast-moving business landscape, and mastering how to manage it effectively is vital for organisational success. This Change Management course provides a thorough understanding of how individuals and organisations respond to change, along with strategies to navigate those shifts smoothly. From handling communication and stakeholder engagement to managing conflict and crisis situations, the course equips learners with essential knowledge to guide change confidently and thoughtfully. Designed for professionals aiming to enhance their ability to oversee change initiatives, this course also covers crucial areas such as human resource management, performance monitoring, and risk assessment. With a focus on fostering clear communication and attention management, it supports participants in leading projects that adapt to evolving challenges. All course content is delivered online, ensuring accessibility without the need for physical attendance, making it ideal for busy professionals seeking flexible development opportunities. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Change Management Change and the Individual Change and the Organisation Communication and Stakeholder Engagement Human Resource Management Crisis Management Conflict Management Attention Management Performance Management Project Management Risk Assessment and Management Stress Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Change Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Change Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Change Management - CPD Accredited training.