2182 Courses in Leeds delivered On Demand

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Learn new skills and develop your professional knowledge with the Office Admin Diploma and learn from home at a pace that suits you. The course has been expertly designed for you to complete through distance e-learning and achieve a professional proficiency all without leaving your own home! Successful completion of the course will see you achieve a CPD certified proficiency which will add significant weight to your CV and impress potential employers when applying for new jobs. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the Admin, Secretarial and PA Diploma at a pace that suits you. Enrol on the Admin, Secretarial and PA Diploma now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the course , you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the course and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Why should you choose the Admin, Secretarial and PA course with Academy for Health & Fitness? • Opportunity to earn a certificate accredited by CPD after completing this course • Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) • Globally accepted standard structured lesson planning • Innovative and engaging contents and activities • Assessments that measure higher-level thinking and skills • Complete the programme in your own time, at your own pace • Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here are the topics you will cover on the Office Admin Diploma Course: ***Office Admin Diploma*** Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Admin, Secretarial and PA Diploma. Enrol on the Admin, Secretarial and PA Diploma and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Level 7 QLS Endorsed | 180 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support

Course Overview Every office needs someone who can carry out the administrative duties effectively and also represent the company in the best possible way. For this reason, proficient office admins and receptionists are always in high demand. If you are looking for a promising job, then this could be your call. The Admin, Secretarial & PA - Level 7 course will help you pursue a career in this field.  In the Admin, Secretarial & PA - Level 7 course, you will learn the core skills required to become an office admin. Through this course, you will get introduced to business etiquette. The easy-to-follow modules will teach you business writing, communication and organisation skills. You will become skilled in providing quality customer services. In addition, the course will provide you with effective tips for planning and scheduling.  After completing the course, you will receive a certificate of achievement. This certificate will elevate your resume and boost your employability in this promising sector. Enrol now! Learning Outcomes of Admin, Secretarial & PA - Level 7 Familiarise with the key skills required for office administration Learn different business etiquette Develop the skills to organise meetings and conferences Improve your business writing, communication and organisation skills Build the expertise to provide quality customer service Pick up the effective planning and scheduling strategies Who is this Course for? The Admin, Secretarial & PA - Level 7 course is perfect for those who want to pursue a career in the relevant fields. This course will also be beneficial for those already working in this area.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Admin, Secretarial & PA - Level 7 course will be beneficial for any related profession or industry, such as: Office Admin Secretarial Personal Assistant Receptionist Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Office Administration 00:17:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 03:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Office Admin and Receptionist course might help you get there! Expand your expertise with high-quality training - study the Office Admin and Receptionist course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Office Admin and Receptionist online training course. The Office Admin and Receptionist course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Office Admin and Receptionist course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Office Admin and Receptionist training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Office Admin and Receptionist course: ****Office Admin and Receptionist Courses Curriculum**** This Office Admin and Receptionist courses split into 16 different user-friendly course modules, which cover all the major sections of course Skills to provide learners with the appropriate industry knowledge and skills to drive their career to the next level. ***Office Admin and Receptionist Courses*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: How to Get the most of the course Assessment Process Once you have completed all the modules in the Office Admin and Receptionist course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Office Admin and Receptionist course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Office Admin and Receptionist course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview of Office Admin & Receptionist The Office Admin & Receptionist role is very important in every workplace. In the UK, more than 4.5 million people work in this field, which is about 15% of the total workforce. As companies keep growing and using more technology, the need for trained office staff continues to rise by around 4% every year. This course is built to help you get the right skills to start or grow your career in this field. The Office Admin & Receptionist course teaches you how to handle daily office tasks like answering phones, sending and receiving mail, booking travel, planning meetings, and keeping records in order. You will also learn how to manage your time well and improve your business writing and communication. These skills will help you work faster and better in any office. This course is useful for many industries, such as business offices, hospitals, schools, and government agencies. The skills you learn as an Office Admin & Receptionist can be used in many types of jobs. Whether you are new to this field or want to refresh your knowledge, this course is a great choice. With the Office Admin & Receptionist course, you will be ready to handle different office tasks and support a team in a smart and organised way. By the end of the Office Admin & Receptionist course, you will be able to: Handle professional phone calls and manage incoming and outgoing calls confidently as an Office Admin & Receptionist Set up and maintain easy-to-use filing systems and accurate records Write business emails and letters clearly and correctly, as expected in Office Admin & Receptionist roles Plan meetings, arrange travel, and organise events smoothly Use time wisely to complete office tasks quickly and efficiently Provide excellent customer service in an Office Admin & Receptionist environment Apply the skills learned to real office situations and grow in your Office Admin & Receptionist career Who is this course for? This Office Admin & Receptionist course is perfect for: Beginners who want to build strong basic skills in Office Admin & Receptionist work Current admin staff who wish to improve their office organisation, communication, and take their Office Admin & Receptionist career to the next level Job returners, school leavers, or career changers who want to learn modern office systems, including travel booking, meeting planning, and customer handling School leavers or career changers who want to learn how offices work, including travel booking and meeting setup Customer service workers who want to move into office-based receptionist roles Process of Evaluation After studying the Office Admin & Receptionist Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Admin & Receptionist Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this course can help you move into roles like: Receptionist – £20K to £28K per year Office Administrator – £22K to £30K per year Administrative Assistant – £21K to £28K per year Secretary – £24K to £32K per year Front Office Coordinator – £23K to £29K per year Module 01: Introduction to Reception and Receptionist Module 01: Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Module 02: Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Module 03: Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Module 04: Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Module 05: Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Module 06: Organising Meeting and Conferences 00:19:00 Module 07: Time Management Module 07: Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Module 08: Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Module 09: Business Writing Skills 00:25:00 Module 10 :Organisational Skills Module 10 :Organisational Skills 00:19:00 Module 11: Communication Skills Module 11: Communication Skills 00:19:00 Module 12: Customer Service Module 12: Customer Service 00:22:00 Module 13: Effective Planning and Scheduling Module 13: Effective Planning and Scheduling 00:39:00 Module 14: Invoicing/Petty Cash Module 14: Invoicing/Petty Cash 00:20:00 Module 15: Business Environment Module 15: Business Environment 00:19:00 Assignment Assignment – Office Admin & Receptionist 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin, Secretarial and PA Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin, Secretarial and PA Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin, Secretarial and PA Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin, Secretarial and PA Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin, Secretarial and PA Diploma ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin, Secretarial and PA Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin, Secretarial and PA Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin, Secretarial and PA Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin, Secretarial and PA Diploma was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin, Secretarial and PA Diploma is a great way for you to gain multiple skills from the comfort of your home.

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin, Secretarial, and PA Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin, Secretarial, and PA Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin, Secretarial, and PA Diploma  Course have been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin, Secretarial, and PA Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin, Secretarial, and PA Diploma Course? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin, Secretarial and PA Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin, Secretarial and PA Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin, Secretarial and PA Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin, Secretarial and PA Diploma  was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin, Secretarial and PA Diploma  is a great way for you to gain multiple skills from the comfort of your home.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Office Admin and Reception Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Office Admin and Reception Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Receptionist : Office Admin and Reception Skills developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course. **Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course Course 01: Receptionist : Office Admin and Reception Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Copy Writing Course Course 07: Level 2 Customer Service Course 08: Level 1 Certificate in Well-being Course 09: Mental Health Support Worker Course 10: Level 3 Diploma in Healthcare Support ***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Office Admin and Reception Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 1 Certificate in Well-being*** ------------------- ***Mental Health Support Worker*** ------------------- ***Level 3 Diploma in Healthcare Support*** ------------------- Assessment Method After completing each module of the Receptionist : Office Admin and Reception Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Receptionist : Office Admin and Reception Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills. Students who intend to enrol in this Receptionist : Office Admin and Reception Skills must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Receptionist : Office Admin and Reception Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included