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>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Podcasting has become a vital medium in the UK, with over 14 million people in the UK tuning in to podcasts every week and 250,000 active podcasts. That's a lot of ears hungry for engaging, informative, and entertaining audio content. But do you have the skills to join the ranks of these audio creators? This comprehensive Podcasting Diploma equips you with everything you need to launch your own successful podcast. From crafting compelling narratives to mastering recording and editing techniques, this course is your gateway to audio storytelling mastery. This Diploma in Podcasting Essentials at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Podcasting substantial and easier than ever! Ready to transform your voice into a powerful broadcasting tool? This Podcasting course will hone your on-air presence with dedicated Power Voice coaching, ensuring your delivery is captivating and professional. Key Topics To Be Covered in this Podcasting Course: Power voice coaching Recording a Podcast Publishing Podcast Podcast Outsourcing This Podcasting Diploma course is designed to empower you to turn your passion for audio storytelling into a thriving career. So, what are you waiting for? Take the first step towards podcasting success today! Learning Outcomes of Podcasting Diploma Understand the fundamental principles and dynamics of successful podcasting. Plan and organise podcast content for maximum audience engagement. Utilise various tools and techniques for high-quality podcast recording. Master voice coaching to enhance your podcast's audio presentation. Edit and refine podcast episodes for professional-grade production. Learn strategies for effectively promoting and marketing your podcast. You'll get a Free Student ID card by enrolling in this Podcasting course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Why Choose Our Podcasting Diploma Course? Chance to earn a Podcasting Essentials at QLS Level 4 certificate Get a free student ID card with Podcasting Diploma Training Get instant access to this Podcasting Diploma course. Learn Podcasting Diploma from anywhere in the world The Podcasting Diploma is affordable and simple to understand The Podcasting Diploma is an entirely online, interactive lesson with voiceover audio Lifetime access to the Podcasting Diploma course materials The Podcasting Diploma comes with 24/7 tutor support Start your learning journey straight away with this Podcasting Essentials course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Podcasting Essentials course: >> Diploma in Podcasting Essentials at QLS Level 4 << Module 01: Fundamentals Module 02: Planning Podcast Module 03: Tools Module 04: Recording a Podcast Module 05: Power Voice Coaching Module 06: Editing Your Podcast Module 07: Publishing Podcast Module 08: Creating a Video Podcast Module 09: Promoting and Marketing Module 10: Podcast Outsourcing Assessment Process of Diploma in Podcasting Essentials at QLS Level 4: You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Podcasting Essentials at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Podcasting Diploma course is ideal for: Aspiring podcasters Media enthusiasts Digital content creators Marketing professionals Communication specialists Audio production students Requirements You will not need any prior background or expertise in this Podcasting Diploma course. Career path This Podcasting Diploma Course will prepare you for the following jobs: Content Curators Marketing Managers Podcast Producers Podcast Researcher Sound Engineers Voice Actors The annual pay in this industry will range between £15,000 and £50,000. Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Podcasting Essentials at QLS Level 4 Hard copy certificate - £99 Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this Diploma in Podcasting Essentials at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Baking is not about preparing delicious food; it's also about putting a bunch of love into each baked goodie, resulting in a fantastic mouthwatering baked goodie that you can enjoy with your family and friends over and over again. This Diploma in Baking & Cake Decorating at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Baking & Cake Decorating substantial and more accessible than ever! Enhance your proficient skills to a whole new level with this course! Expand your expertise with high-quality training - study and get an expertly-designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the training course. You'll learn how to make various types of cakes, improve your icing technique, and even establish a cake decorating blog with step-by-step instructions. This course will teach you popular cake design techniques used in top bakeries and allow you to expand your creativeness. Key Topics to be Covered by this Course: Learn how to make cakes for weddings, birthdays, and baby showers. Try to start a cake designing business from the ground up. Understand how to create your own frosting and master the art of icing. Focus on creating your own cake decorating blog with these handy tips. Study how to promote your cake designing company. Skills You Will Gain Baking Decorating Creativity Attention to detail Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Baking & Cake Decorating program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** >> Diploma in Baking & Cake Decorating at QLS Level 5 << Module 01: Basic Concepts Module 02: Basic Ingredients Module 03: Glossary and Equipment Used Module 04: Types of Cakes Module 05: Baking the Cake Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting and Icing Module 10: Working with Different Pastes Module 11: Working with Glazes Module 12: How to Stack a Cake Module 13: Piping and Writing Module 14: Health, Safety and Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Baking & Cake Decorating at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Baking & Cake Decorating at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you an HR or researching to be one? Our course will provide an overview of HRM's key concepts and principles. You will gain practical skills and knowledge, enabling you to manage and develop an organisation's workforce effectively. You will learn about HR professionals' various functions and responsibilities, and strategies for recruiting, selecting, and retaining employees. You will also gain an understanding of employment laws and regulations and how to manage employee relations and performance effectively. Human Resource Management (HRM) is a field that focuses on managing and maximising the performance and productivity of an organisation's employees. It covers various activities and responsibilities, including hiring and onboarding new employees, training and development, performance appraisal, compensation and benefits, employee relations, and compliance with employment laws and regulations. The main goal of HRM is to ensure that an organisation's workforce is aligned with its business goals and objectives. This involves identifying the skills and competencies needed to support the organisation's operations and then recruiting and retaining employees who possess those skills. HRM also develops and implements policies and procedures that support a positive and productive work environment and promote diversity, equity, and inclusion within the organisation. This Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to substantial and easier than ever! Overall, this course will provide a comprehensive introduction to the field of HRM and equip you with the skills and knowledge needed to succeed in a career in this dynamic and rewarding field. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities The course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This comprehensive course can help you achieve your career aspirations and prepare for your ideal job. It offers an extensive and immersive learning experience that you can work through at your own pace to improve your skills and knowledge. Start your learning journey today and take a step towards a brighter future with this course. Begin building the skills and knowledge you need to succeed in your desired career and make your dreams a reality. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Human Resource Module 2: An Overview of the Recruitment Industry Module 3: The UK Recruitment Legislation Module 4: The Recruitment Process Module 5: Negotiation Techniques Module 6: Key Performance Indicators for the Recruitment Industry Module 7: Employee Training & Development Process Module 8: Candidate Management Module 9: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Human Resources Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to learn more about Human Resources Management, this course is for you. It will thoroughly understand the topic and help you grasp the fundamental concepts. This course is open to anyone, regardless of location or background. In addition, the course materials are accessible from anywhere in the world, so you can take advantage of this learning opportunity no matter where you are. You may want to consider enrolling in this course if you: Want to gain a deeper understanding of Human Resources Management Are already working in this field and want to learn more about it. Are you a student studying a related field Are seeking employment in the Human Resources Management industry. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Diploma will provide you with the skills and knowledge needed to succeed in a career in the following field: Human Resources Manager (Avg. Annual Salary: £28,000 to £50,000) in the UK Human Resources Assistant (Avg. Annual Salary: £17,000 to £25,000) in the UK Human Resources Officer (Avg. Annual Salary: £15,000 to £50,000) in the UK Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! We are the saviour of our nature, and we are the destroyer of it as well. This environment manager course will give you a complete pathway to learn about things that will help you to save the environment and prove yourself as an ideal member of this planet. Since we all directly impact the environment we live in, we are all accountable for significant environmental problems. The content of this environment manager course keeps things interactive. The environment manager course module is divided into several learner-friendly parts, which keep our learners engaged and helps them to learn quickly. By enrolling immediately, you can advance your understanding of environmental management and soon see the benefits of your chosen environment manager course of study. So, what are you waiting for? Learning Outcome Learners will gain the following knowledge from this environment manager course: Basics of environmental management Concept of ecosystem management Environmental Law and policy The reason behind pollution and its solution Knowledge about Sustainability and environmental health This Diploma in Environment Manager Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development & career progression more accessible than ever! Take a step toward a brighter future! Why Prefer this Environment Manager Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Environment Manager course: Module 01: Environment and Ecology Module 02: Environmental Issues Module 03: Environmental Planning Module 04: Environmental Management System Module 05: Ecosystem Management Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: Situational Environmental Management Module 10: Review and Performance Module 11: Intro to Environmental Health Module 12: Waste, Pollution and Pollutants Module 13: Recovering Resources and Managing Waste Module 14: Environmental Sustainability Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Environment Manager Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a smart device and a stable internet connection can take this environment manager course. This course is ideal for: - Environmental science students Environment Researchers Health Professionals Nature Safety Worker Anyone who cares about the Environment Career path In the UK, an environment manager makes an average pay of £38,211 per year. With the guidance and support of our course, you gain the vital abilities and knowledge you need to succeed in your professional life. This covers the following roles and careers: Environmental Professor Environment Specialist Biodiversity Specialist Researcher Environment Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Environment Manager Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Environment Manager Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Sports Teacher course might help you get there! Expand your expertise with high-quality training - study the Sports Teacher course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Sports Teacher online training course. The Sports Teacher course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sports Teacher course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Module 01. Introduction to Sports Teaching Introduction to Coaching What Is Mentoring? Importance of Sports Coaching Responsibilities of a Coach Skills of Sports Coaches Developing Coaching Philosophy Self-AwarenessSelf-EsteemSelf-Disclosure Determining Coaching Objectives Ethical BehaviourKeeping Winning in PerspectivePersonal Objectives Coaching Diverse Athletes Understanding Teenagers and AdolescentsCultural Differences Summary Assessment Module 02. Psychological, Motivational, and Behavioural Training for Sports Psychological Factors and Performance Excellence Mental Skills Training for Sports The MST Approach Goal SettingImageryRelaxation and EnergisationSelf Talk Motivating Athletes Stress Management Enhancing the Athletes Self-Confidence Principles of Behaviour Summary Assessment Module 03. Techniques for Sports Teaching The Games Approach Teaching Technical Skills Teaching Tactical Skills Planning for Teaching Summary Assessment Module 04. Physical Fitness and Training Training Basics Training for Energy Fitness Training for Muscular Fitness Fuelling Your Athletes Battling Drugs Summary Assessment Module 05. Management Skills for a Sports Coach Managing the Team Managing the Coach-Athlete Relationship Eight Reasons Kids Drop Out of Sports The CoachDoes Not UnderstandKidsI did not Get to Play EnoughMyCoachis a Poor TeacherI Feel too Much Pressureto WinI Do Not Like my TeammatesI See too Much Poor SportsmanshipMy Coach Plays FavouritesMy Coach Puts Too Much Pressure on Me Risk Management Summary Assessment Module 06. Teaching for Popular Sports Cricket Football Tennis Rugby Swimming Some Other Popular Sports in the United Kingdom Summary Assessment Module 07. Nutrition Concerns for Athletes Energy and Macronutrient Intakes and Recommendations Eating Before, During, and After the Event Nutrition in Injury Prevention and Rehabilitation Summary Assessment Module 08.Sports Injury Prevention and Rehabilitation Injury Prevention Muscle Injuries Bone Injuries Summary Assessment Module 09. Children and Parents in Sports The Role of Sports in the Relationship The Role of Parents on a Game Day Summary Assessment Module 11: Introduction to Sports Therapy What is a Sports Injury? Anatomy of a Sports Injury Common Sports Injuries Most Common Causes of Injury Avoiding Injury Module 12: Sports Massage Treatments Key Principles of Sports Massage Golfer's Neck,Back and Shoulder Massage Lower Body Recovery Massage Upper Body Recovery Massage Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking forward to boosting your career while improving your existing skillsets? Our Head of Resourcing course is an excellent opportunity to enhance your skills or make a career change. Through this expertly designed and high-quality training program, you will gain the knowledge and skills necessary to excel in your desired career. This online training course is a convenient way to expand your expertise and succeed in head resourcing. This Diploma in Head of Resourcing Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Head of Resourcing substantial and easier than ever! The Head of Resourcing course is divided into several comprehensive modules to ensure a convenient and thorough learning experience. You will be awarded an instant e-certificate to demonstrate your new skills and competency upon completing the course. Enrolling in this course can add these valuable skills to your resume and increase your employability. Our course will help you achieve your career goals and train for your ideal position. The system offers a detailed learning experience that allows students to work at their own pace and enhance their career development. Enrolling in the Head of Resourcing course can increase your chances of achieving your dream career sooner than expected. This program will help you stand out from the competition and prepare for your desired job. Why Prefer Our Head of Resourcing Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The Head of Resourcing course is a comprehensive program designed for experts looking to advance their careers in human resources. This course covers various topics, including talent management, recruitment, and employee development. Throughout the course, students will learn how to effectively lead a team of resourcing executives and design strategies to attract and retain top talent. They will also understand the latest trends and best practices in the industry, including diversity and inclusion, employee engagement, and performance management. In addition to the theoretical knowledge, students can apply their learning through practical exercises and case studies. Upon completing the course, students will have the skills and competencies needed to excel as Head of Resourcing and drive the success of their organisation. **** Course Curriculum **** Module 01: Introduction to Resourcing and Talent Management What are Resourcing and Talent Management? Components of Talent Management Step-by-Step Talent Management Process Talent Management Model Talent Management Strategy Module 02: Resourcing and Talent Planning Introduction to the Resourcing and Talent Planning The Strategies Recruitment Advertising Module 03: Talent Management and The Role of Recruiting Introduction Finding the Right Fit, Quickly and Cost-Effectively Faster Integration and Time to Productivity Recruitment Funnel and Hiring Workflow Module 04: Coaching, Training, and Development Talent Management - Coaching 5 Steps to Integrating Coaching into Your Talent Management Strategy Training & Development Module 05: Performance Management What is Performance Management? Benefits The Performance Management Cycle Model 5 Tips to Ace Your Performance Management Process Module 06: Benefits of Talent Management Introduction to the Benefits of Talent Management Benefit for Organisation Benefit for Employees 7 Benefits of Having a Talent Management System Benefits of Having a Talent Management System Module 07: Job Analysis and Design Introduction Job Analysis Uses and Reason for Job Analysis Job Design Job Sculpting Module 08: Employer Branding Brands, Branding, and Brand Management Defining Employer Brand The Employer Branding Process Benefits Module 09: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques Instruction Lecture Discussion Case study Role-playing Simulation Group exercises Instruction E-learning Aim of e-learning The technology of e-learning The e-learning process Developing e-learning processes Module 10: Employee Relations Strategic Employee Relations The practice of Industrial Relations Employee Voice Employee Communications Module 11: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 12: Employee Termination Redundancy Dismissal The legal framework Definition of dismissal Fair dismissal Unfair dismissal Relieving Letter Retirement Module 13: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Summaries Documents Statistical Data Reports Learning Organisations Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to learn more about the subject. It covers the essential concepts and provides a deep understanding of the material. No prior knowledge or experience is required to enrol, and the course is available online to anyone, regardless of location. Requirements Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Head of Resourcing course allows you to study at your own speed and grow a quality skillset. Career path A career path as a Head of Resourcing can involve a variety of roles and responsibilities, depending on the size and type of organisation you work for. Some common job titles for professionals in this field include HR Manager, Talent Acquisition Manager, and Employee Development Manager. Some probable career paths can be: Researcher Human Resource Analyst Chief Human Resource Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Head of Resourcing Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Head of Resourcing Training at QLS Level 5course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Care: Home Care Assistant is a self-explanatory course for noble social care aspirants. Caregivers and healthcare professionals are blessings to society. They take care of the most vulnerable members of the family and community. So, a care assistant must have proper expertise on this subject. Good care thus depends on good training. This Care: Home Care Assistant course is one of the best training packs. It contains 360-degree training materials on care assistance. This Diploma in Home Care Assistant Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development and career progression related to Home Care Assistant substantial and easier than ever! The brilliantly layered modules start with proper healthcare and social care overview. Then it continues with communication training, interpersonal skill training, discussion on the rights and responsibilities of caregivers, safeguarding training, health and safety measures, and care training for children and children with special needs. It takes a complete form with a self-expertise assessment tool within the course. There will be a certificate given on the completion of all assessment criteria. This Care: Home Care Assistant will never make you dissatisfied! Worthy of time, money and energy. Snap up this before it's late, and make your way to the future! Learning Outcome: Care: Home Care Assistant aims to prepare learners with: Strong fundamental knowledge of health and social care Expert communication skills to be used in caregiving Beneficial therapeutic skills and strategies The proper realisation of the roles and responsibilities of a caregiver Ability to operate in any unique setting of caregiving Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of course: ***Home Care Assistant*** Module 01. Introduction to Health and Social Care What is Health and Social Care? Healthcare Overview Who provides Healthcare? Social care overview Who provides social care? Healthcare vs Social Care Why is health and social care a valuable career? Summary Module 02: Communication and its Relevance Necessity of Communication in Health and Social Care Communication in the context of Caregiving Forms of Communication Types of interpersonal interaction Communication and language needs and preferences Building Rapport Environmental factors that influence communication Barriers to communication Strategies for overcoming communication barrier Summary Module 03: Professional Communication and Behaviour Essential Interpersonal Skills Effective Therapeutic Skills and Strategies Communication with Other Healthcare Members Module 04: Rights and Responsibilities as a Health and Social Care Worker Role of Health and Social Care Workers Can carers be charged for support? Ways to Improve Quality of Service Information Sources Reflective Practice Reflection on Practice Reflective in Practice Development How to evaluate your own performance Reflective writing What are your rights as a carer? Conflicting Rights and Responsibilities Summary Module 05: Role as A Caregiver and Healthcare Professional Values promoted by Health and Social care workers What to expect and where to draw the line Codes of Conduct Types of Healthcare Professionals Social Services Advantages of Working Partnerships Summary Module 06: Safeguarding Vulnerable Individuals Safeguarding Who are vulnerable individuals? Dealing with safeguarding issues What Is Abuse? Types and Signs of Abuse Adults, Young People and Children at Risk from Abuse Environmental factors that may make abuse more likely How to Deal with Suspected Cause of Abuse and Disclosure of Abuse Minimising the Risk of Abuse Summary Module 07: Health and Safety Responsibilities Understanding Potential Hazards in Health and Social Care Environments Managing Health and Safety Roles and Responsibilities Involved in Health, Safety and Security Responding to incidents and emergencies in a health and social care environment COSHH Policies COSHH Essentials Summary Module 08: Caring for Children Why Care Matters so Much Children Need Touch Routines for Young Children Clothing Bedtime Summary/Keynotes of the Module Assessment Module 09: Child Protection Definitions Recognition Signs of Neglect Helping Children to Protect Themselves Summary/Keynotes of the Module Assessment Module 10: Children with Special Needs What are Special Needs? What is Disability? Avoiding Stereotypes Use of Appropriate and Sensitive Terminology Special Education Needs Early Support Programme Caring for Children with Feeding and Communication Differences Caring for Children with Mobility Differences Caring for Children with Special Social and Emotional Needs Caring for Children with Complex Needs Summary/Keynotes of the Module Assessment Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care: Home Care Assistant course is for those who want to take their care assistance passion to a professional level or just want to add to their knowledge. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Care assistant. Salary: £14,000 to £25,000 Senior care assistant. Salary: £17,000 to £27,000 Social work assistant.Salary: £18,200 to £28,000 Care home advocate. Salary: £19,000 to £30,000 The ranges are shown as per the UK job market. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Home Care Assistant Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Home Care Assistant Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Kitchen Supervisor Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 8 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Kitchen Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Kitchen Supervisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Kitchen Supervisor: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Kitchen Supervisor Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of Kitchen Supervisor Essential Skills**** Here is the curriculum breakdown of the Kitchen Supervisor course: Module 01: Understanding the Role of Supervision Defining Supervision Types of Supervision Roles of a Supervisor Challenges Supervisors Face Successful Supervisors Do Things Differently Summary Module 02: Essential Skills in Supervision Problem-Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 03: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 04: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 05: Supervision of Food Safety What is a Supervisor? Essential Supervisor Skills Communication and Motivation Suggested Responsibilities of a Supervisor The Role of the Supervisor What Sort of Supervisory Styles Count? Failures of Management and Supervisors Food Safety Cultures Standards Food Safety Policies Quality Assurance Quality Control Summary Module 06: Food Safety Management System What is a Food Safety Management System (FSMS)? Who needs an FSMS?What should an FSMS include?How often should the FSMS be reviewed?Who needs to see the FSMS? What is Hazard Analysis Critical Control Point (HACCP)? Advantages of HACCPSeven Principles of HACCPPrerequisite Programmes for HACCP The Implementation of HACCP (12 logical steps) Description of the each 12 steps Food Safety Management System Based on HACCP Principles Summary Assessment Module 07: Food Safety Management Tools Safer Food, Better Business (SFBB) Opening and Closing Checks Food Safety Management for Retailers Documenting the Food Safety System Why is a written Food Safety Management System required? Summary Assessment Module 08: Contamination Hazards Cross-Contamination Where Can Contamination Occur? The Sources of Contamination Types of Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Vehicles of Contamination Detecting Contaminants Summary Assessment Module 09: Controlling Contamination The Control of Different Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Deliveries Food Storage Stock Control Recording and Labelling Use by Dates The role of the Supervisor in Preventing Contamination Summary Assessment Module 10: Personal Hygiene Food safety Legislation and High Standards of Personal Hygiene Hazards from Food Handlers HandsThe nose, mouth and earsCuts, boils, septic spots and skin infectionsThe hairJewellery and perfumeSmokingEmployee sickness Protective Clothing Exclusion of Food Handlers Visitors The Role of Supervisor in Personal Hygiene Summary Assessment Module 11: The Food Hygiene Rating Scheme What is The Food Hygiene Rating Scheme? Why is Food Hygiene Rating Important? What the Food Hygiene Rating Covers The Rating Scale Understanding the scoring system Is It a Legal Requirement to Display the Food Hygiene Rating? What does an Environmental Health Officer Look for? The FSA Inspection What happens if you are prosecuted? Due Diligence Can you appeal? Finding a Rating Differences Between Online Ratings and the Rating Sticker That is Displayed Frequency of Inspections How Do You Achieve a 5 star food hygiene rating? Summary Assessment Module 12: Food Preparation and Processing for Food Manufacturing Controlling the temperature in order to control the bacteria Cooking Food Hot Holding Food Cooling Hot Food Checking Temperatures When things go wrong Summary Assessment Module 13: Cleaning The Purpose of Cleaning Safe Cleaning Precautions Detergents and Disinfectants Cleaning and disinfection Cleaning schedules Safe cleaning Six stages of cleaning Cleaning food storage areas and chillers Dishwashers Pests and controlling pests Summary Assessment Module 14: Waste Disposal, Cleaning and Disinfection Waste Storage The Removal of Waste The Benefits of Cleaning Energy in Cleaning Thermal energy Detergents Cleaning Equipment Mechanical Equipment Disinfection Procedures and Methods of Cleaning Manual Equipment and Utensil Washing Cleaning a Cooked Meat Slicing Machine Clean in Place (CIP) Cleaning Schedules The Role of Supervisor in Cleaning In-house and Contract Cleaning Summary Assessment Module 15: Pest Management Pests Looking for Evidence of Pests Contamination Caused by Pests Pets Pest Control Good Housekeeping Prevention The Use of Pest Control Contractor A Due-Diligence Defence The Role of Supervisor in Pest Control Summary Assessment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Kitchen Supervisor Course Right for You? Anyone interested in learning more about this subject should take this Kitchen Supervisor course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Kitchen Supervisor program does not require any prior knowledge; everyone may participate! This Kitchen Supervisor course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Kitchen Supervisor course allows you to study at your own speed and grow a quality skillset. Career path After completing this Kitchen Supervisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Kitchen Supervisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.