2815 Courses in Cardiff delivered On Demand

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

This extensive course for beginners provides the basics of chatbots with machine learning, deep learning, AWS, and its applications, building it from scratch with hands-on practice for chatbot development. This course will help you learn basic to advanced mechanisms of developing chatbots using machine learning, deep learning, and AWS with Python.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Improve your mental health and the well-being of those around you with our range of CPD-QS accredited courses in psychology and counselling. The first course is QLS-endorsed, and you will receive a free hardcopy certificate from QLS, highlighting the importance of the course. The bundle of 11 courses will provide you with a complete understanding of various therapeutic techniques and their right application. In this bundle, you will learn how to identify and address mental health issues such as anxiety, depression, and learning disabilities through Cognitive Behavioural Therapy, Dialectical Behaviour Therapy (DBT), and Rational Emotive Behaviour Therapy (REBT). You will also gain insights into the psychology of stress, the fundamentals of psychotherapy and counselling, and the challenges of working with couples and families. Enrol now and take your first step towards a rewarding career in the field of psychology and counselling. This Cognitive Behavioural Therapy Bundle Package includes: Course 01: Certificate in Cognitive Behavioural Therapy at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Mental Health Awareness Course Course 02: Psychotherapy and Counselling Diploma Course 03: Learning Disability Awareness Course 04: Child Psychology Course Course 05: Dialectical Behaviour Therapy (DBT) Course 06: REBT Therapy Course 07: Couples Therapy & Counselling Course 08: Dual Diagnosis Level 2 Course 09: Psychology of Anxiety and Stress Disorders Course 10: Diploma in Emotional Intelligence, Mindfulness and Empathy Training Why Prefer This Cognitive Behavioural Therapy Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Cognitive Behavioural Therapy bundle courses, you will be able to learn: Demonstrate an in-depth understanding of Cognitive Behavioural Therapy, its principles, and its application Develop therapeutic relationships with clients and use a range of psychotherapeutic and counselling techniques Recognise and address emotional and behavioural disorders in children and adults Understand and apply the principles of Dialectical Behaviour Therapy and Rational Emotive Behaviour Therapy Analyse the impact of anxiety and stress on individuals and develop strategies to manage them effectively Evaluate the challenges of working with couples and families and apply relevant techniques to manage their issues ***Curriculum breakdown of Cognitive Behavioural Therapy*** Cognitive Behavioural Therapy Course Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety How is the Cognitive Behavioural Therapy Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle of courses is suitable for anyone interested in the field of psychology and counselling, including: Mental health professionals who wish to upskill and enhance their knowledge Individuals who are interested in working as counsellors or psychotherapists Teachers, parents, and carers who want to learn more about learning disabilities and child psychology Individuals who are interested in gaining an understanding of mental health and wellbeing Career path This bundle of courses will give you an edge in various professions, such as: Counsellor - £24,000 to £45,000 per year Psychotherapist - £30,000 to £60,000 per year Family therapist - £27,000 to £45,000 per year Child psychologist - £25,000 to £50,000 per year Learning disability nurse - £24,000 to £39,000 per year Mental health nurse - £24,000 to £39,000 per year Certificates Certificate in Cognitive Behavioural Therapy at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Parent Handling Skills for Admin Staff Members

🌟 Unlock Your Freelance Potential with 'Independent Endeavors: Empowering Your Freelance Journey' by Brad Hussey! 🚀   Are you ready to break free from the constraints of the traditional 9-to-5 grind and embark on a fulfilling freelance career? Join renowned expert Brad Hussey in an exhilarating online course designed to equip you with the tools, strategies, and insider insights to thrive in the world of freelancing!   🎯 What You'll Gain: ️ Proven Techniques: Learn Brad Hussey's time-tested strategies honed through years of successful freelancing. ️ Masterful Skills: Acquire essential skills in client acquisition, project management, pricing strategies, and more. ️ Confidence Booster: Gain the confidence to navigate challenges and make informed decisions as an independent professional. ️ Exclusive Insights: Benefit from Brad's firsthand experiences and industry secrets for sustainable freelance success.   🌐 Course Highlights: 🚀 Comprehensive Modules: Dive deep into modules crafted to elevate your freelance career, covering everything from building your brand to managing client relationships. 🔑 Interactive Learning: Engage with interactive sessions, live Q&A, and practical assignments to reinforce your newfound knowledge. 📈 Ongoing Support: Access a supportive community and ongoing resources to guide you even after course completion. 🤝 Join the Thriving Community: Connect with like-minded individuals, network with industry experts, and foster collaborations that could amplify your freelance journey! 💡 Why Choose Brad Hussey's Course? Brad Hussey is not just an instructor; he's a seasoned professional with a passion for empowering freelancers. His commitment to your success is reflected in the course's tailored content and actionable insights.   🌟 Ready to Transform Your Freelance Journey? Don't miss this opportunity to take charge of your career and thrive in the world of freelancing. Enroll now in 'Independent Endeavors: Empowering Your Freelance Journey with Brad Hussey' and kickstart your path to freelance freedom! 🚨 Limited Seats Available! Reserve Your Spot Today! 🚀   Course Curriculum Freelancing Freedom with Brad Hussey Welcome 00:00 Module 1 00:00 Module 2 00:00 Module 3 00:00 Module 4 00:00 Module 5 00:00

🚀 Unlock the Power of Audience Engagement! 🚀   Ready to captivate and empower your audience like never before? Introducing our groundbreaking online course: 'Activating Audience Engagement: Strategies for Actionable Impact.' In today's digital landscape, audience engagement is the heartbeat of success. Whether you're a marketer, educator, entrepreneur, or content creator, this comprehensive course is your key to mastering the art of engaging your audience effectively.   What you'll gain: 🎯 Proven Strategies: Dive deep into actionable techniques that resonate with your audience across various platforms and channels. 📈 Boosted Impact: Transform passive viewers into active participants, driving higher conversions, interactions, and loyalty. 💡 Creative Insights: Uncover innovative methods to craft compelling content, fostering genuine connections that last. 🔑 Practical Guidance: Learn from industry experts, real-life case studies, and interactive modules designed for immediate implementation.   Course Highlights: 🌟 Module 1: Understanding Audience Psychology 🌟 Module 2: Crafting Compelling Content 🌟 Module 3: Leveraging Social Media for Engagement 🌟 Module 4: Interactive Strategies and Tools 🌟 Module 5: Measuring and Optimizing Engagement   Join a community of like-minded professionals committed to elevating their audience engagement game. With our expert-led course, you'll gain the skills and confidence to create impactful, meaningful connections that drive results. Enroll now to take your audience engagement to the next level! Limited seats available. Don't miss this opportunity to revolutionize your approach and leave a lasting impression. Start your journey toward actionable impact today!   Sign up for 'Activating Audience Engagement: Strategies for Actionable Impact' and unleash the potential of your audience relationships. 🚀🎯✨ Course Curriculum INTRODUCTION Introduction 00:00 STRATEGIES TO MOVE YOUR AUDIENCE Lesson #1 - Audience Participation 00:00 Lesson #2 - Camera Ready Position 00:00 Lesson #3 - Trust and Rapport 00:00 Lesson #4 - Invitation 00:00 Lesson #5 - Over deliver without overwhelming 00:00 Lesson #6 - Naked Authenticity 00:00 Lesson #7 - Sell with Stories 00:00 Review 00:00

What you'll learn Developing Financial Freedom: Strategies for financial management and planning to achieve personal and professional financial goals. Becoming an Effective Leader: Enhancing leadership skills, including communication, decision-making, & problem-solving. Building & motivating teams. Creating a clear career development plan and setting achievable goals Enhancing professional presence and developing a strong personal and professional network. Attracting Opportunities: Techniques for identifying and capitalizing on emerging trends and market opportunities. Strategies for networking, personal branding, and seizing career opportunities. Requirements No prerequisites needed for the course. You will learn everything you need to know. Description Unlock the pathway to executive leadership and ascend to the pinnacle of your career with the Leadership and Career Masterclass led by the esteemed Success Coach Nilesh. This transformative course is meticulously designed to equip aspiring professionals with the skills, strategies, and mindset needed to attract big leadership roles, culminating in the coveted positions of Managing Director or CEO. Key Learning Objectives: Strategic Leadership Mastery: Gain an in-depth understanding of strategic leadership principles, honing your ability to formulate and execute visionary plans that drive organizational success. Learn to navigate complex business landscapes with finesse, making informed decisions that propel both your career and the company forward. Executive Presence and Communication: Develop a commanding executive presence that captivates stakeholders and instills confidence. Enhance your communication skills to effectively convey your vision, inspire teams, and build influential relationships crucial for climbing the corporate ladder. Leading High-Performing Teams: Acquire the art of building and leading high-performing teams. Discover techniques for fostering collaboration, nurturing talent, and creating a culture of innovation, setting the stage for your ascent to leadership excellence. Strategic Career Planning: Craft a personalized career roadmap under the guidance of Coach Nilesh. Identify your unique strengths, passions, and professional goals to strategically position yourself for top-tier leadership roles. Learn how to seize opportunities and overcome challenges in your career trajectory. Negotiation and Influence: Master the art of negotiation and influence at the executive level. Develop the skills to navigate intricate business negotiations, secure favorable deals, and gain the support necessary to advance into roles of significant responsibility. Executive Decision-Making: Sharpen your decision-making prowess by understanding the nuances of executive decision processes. Learn to analyze situations critically, mitigate risks, and make bold decisions that define your leadership legacy. Navigating Corporate Politics: Navigate the intricate landscape of corporate politics with finesse. Acquire the ability to build alliances, manage conflicts, and thrive in dynamic organizational environments, positioning yourself as a leader who can excel amidst complexity. Embark on a transformative journey towards leadership excellence and position yourself for the pinnacle of success in the corporate world. Join Success Coach Nilesh in the Leadership and Career Masterclass to unlock your full potential and attract the big leadership roles you aspire to, ultimately becoming a MD or CEO. Who this course is for: Professionals with mid-level management experience who want to progress to executive roles. Entrepreneurs and business owners seeking to develop leadership skills and take their companies to the next level. Ambitious individuals who want to accelerate their career growth and increase their chances of reaching top-level positions. Managers who have already reached senior positions but want to enhance their leadership abilities and gain insights into executive decision-making. High-potential employees identified by their organizations as future leaders. Career changers who are transitioning from other fields and wish to pursue leadership roles in their new industry.

🌟 Discover the Power of Minimalism: 'Less is More' Online Course 🌟   Are you tired of feeling overwhelmed by clutter, possessions, and a hectic lifestyle? Embrace a transformative journey towards simplicity and freedom with our exclusive online course: 'Minimalism - Less is More.'   🌿 What's Inside? 🌿 🏠Practical Strategies: Learn proven techniques to declutter your home, creating serene and organized spaces that foster tranquility and focus. 🧘‍️ Mindful Living: Dive into mindfulness practices that cultivate gratitude, reduce stress, and enhance your overall well-being. 📉 Simplified Lifestyle: Uncover the art of intentional living, helping you prioritize what truly matters and letting go of excess baggage that holds you back. 🌅 Achieve Balance: Explore how minimalism can bring balance to your life, freeing up time and energy for passions, relationships, and personal growth.     🎓 What You'll Gain 🎓 🚀 Clarity and Focus: Streamline your life for increased clarity, allowing you to focus on what truly brings you joy and fulfillment. 🌟 Renewed Energy: Experience a sense of liberation as you rid yourself of unnecessary burdens, leading to newfound energy and motivation. 🌱 Sustainable Practices: Embrace a more sustainable lifestyle by consuming consciously and reducing your environmental footprint. 💡 Tools for Success: Equip yourself with practical tools and strategies to maintain a minimalist mindset in all aspects of your life.   🔥 Join Our Community Today! 🔥 👥 Engage with like-minded individuals in our supportive community, sharing insights and experiences on the journey towards minimalism. 📅 Flexible Learning: Access our course anytime, anywhere, and at your own pace. No rush, no pressure-just transformative learning. Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00

Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Every student deserves a champion-a teacher who will never give up on them, understands the power of connection, and insists that they become the best they can possibly be. So if you are interested in being that teacher, the one who lights the way for others and want to accelerate your career in this noble teaching profession, then our Higher Level Teaching Assistant Qualification is the right choice for you. This Higher Level Teaching Assistant Qualification is Ofqual regulated (the UK Govt. recognised) and offers you 36 credits in this programme so that you can improve your teaching skills and enhance your chances of employability. This course was precisely created by renowned world-leading professors to thoroughly prepare you for the academic year-end assessment for the Higher Level Teaching Assistant Qualification. The Higher Level Teaching Assistant Qualification course has been accredited by Focus Awards, the UK's fastest-growing awarding organisation, allowing you to learn from the best. Focus Awards is a well-known awarding organisation governed by Ofqual, ensuring professionalism and recognition of your credentials. You will have the opportunity to explore education and training ideas, principles, and models. As a result, you can rest assured that your learning experience will be exceptional. Additionally, you'll receive not one but 20 Premium CPD-approved courses for FREE with this Higher Level Teaching Assistant Qualification certificate!!! The courses are: With this Higher Level Teaching Assistant Qualification Course, learners will get the 20 Premium courses absolutely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma These courses will help you expand your knowledge and understanding of teaching assistantship, SEN teaching, EYFS education, and much more! Enrol today and grab this once-in-a-lifetime opportunity. Why is this Higher Level Teaching Assistant Qualification Course perfect for You? Choose & Advance Your Career: Join today and make a life-changing decision, learn with our Regulated qualifications and move up to the next level in your organisation with expertise. 20 Additional Courses: With a single payment, you will get access to the Higher Level Teaching Assistant Qualification along with 20 additional CPD courses. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role with unlimited dedicated personal tutor support. Enhance Your Credibility: Quality assured for your peace of mind - qualification regulated by Ofqual. The Higher Level Teaching Assistant Qualification course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards, which adds value to your educational profile. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 day Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Qualification Summary Qualification type: Occupational Qualification Qualification title: Higher Level Teaching Assistant Qualification Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 87 Total Qualification Time (TQT): 360 Qualification number (QN): 601/8533/8. ****Qualification Curriculum**** **Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role Course Duration Guided Learning Hours These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 87. Total Qualification Time Total Qualification Time comprises GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer supervisor or tutor. The credit value, where given for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 360 hours. Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. All learning outcomes must be met to achieve a Pass - there is no grading. Certification Successful candidates will be awarded a Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. You will also get CPD accredited Teach the Teachers Level 3, Education Management, Educational Psychology and Development, Lesson Planning for Teaching, and Home Education courses certificates from Apex Learning. Progression Successful learners may wish to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Who is this course for? Our comprehensive Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is designed for ambitious students who are currently employed or seeking employment in the teaching field. The qualification is also suitable for individuals who: Wish to join in a teaching professionals Beginner this field and wish to acquire in-demand assessing skills Wish to gain formal recognition of their skills Want to study from home at their own convenience Requirements There are no specific entry requirements. The qualification is suitable for learners who are 16 years and above. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies to ensure they have gained the work-based learning outcomes of this programme properly. Career path You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Teacher Education professional Education trainer Teaching Assistant Education and Training Officer

🎩 Welcome to the Ultimate Concierge Training Course! 🎩 Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service.   🌟 Why Choose Our Concierge Training Course? 🌟 Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more.   👩‍💼 Who is this for? 👨‍💼 Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge.   🚀 Career Path 🚀 Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality!   🔍 Frequently Asked Questions (FAQ) 🔍 What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00