309 Courses in Cardiff delivered On Demand

Clients are the life saver to progress, so any business or association needs solid client relationship the board. This course is appropriate for any industry and is specifically compelling to those organizations whose CRM system needs fortifying. Workers who acquire this accreditation can contribute viably to building solid, dependable client connections, offering excellent assistance and backing that bring about client maintenance and expanded income. This course is appealing, as it conveys a complete comprehension of the subject in only 5 hours. It isn't just available yet in addition a simple manner by which to induce excellent CRM across the business. What's Covered in the Course? As a short course, it is conveyed in 5 modules: 'What is Customer Relationship Management', 'Seeing Customers', 'Estimating Customer Relationship Management', Developing Relationships' and 'How to Run a Customer Meeting'. The key learning focuses are: What is client relationship the board and understanding its significance, when managing clients in a business setting; The fundamentals of non-verbal communication and how it very well may be utilized to profit everybody, while interfacing with clients; Step by step instructions to create and improve relational abilities, when managing clients; Connections and faithfulness and how the two work together, when managing clients; Why client relationship the board is a pivotal angle to the accomplishment of any sort of business; Step by step instructions to discover clients and what they most likely anticipate from the business, with regards to help and administration; Step by step instructions to quantify client relationship the executives, as it identifies with issues and norms inside the business; The most effective method to build up a decent connection with a wide range of clients; Guidance and tips about successful and significant gathering planning, for viable goals and thoughts that advantage both the client and the business. What are the Benefits of the Course? This course will profit any business that desires to improve client maintenance and increment their workers' client relationship the board abilities. Worker accomplishment on the course is straightforward, as the accreditation is just granted after the fruitful finishing of a test; Representatives comprehend the significance of and can work to a CRM structure; It is a short course, with adaptable particular substance, that can be learned at the representative's accommodation, by means of any web empowered gadget.

Master essential office administration skills with our comprehensive training program tailored for front desk officers. Learn receptionist duties, customer service techniques, and office management strategies to excel in your role. Enroll now for professional growth and efficiency at the front desk.

Course Description This Business Management Masterclass: Part 3 course is designed to help you extend your knowledge about various aspects of managing a business. Risk is an essential part of any business. In this course, you will be introduced to risk management. You will learn how you can prepare your business for quality control and monitoring quality assurance. In addition, the Business Management Masterclass: Part 3 course will help you improve your communication skills, both verbal and non-verbal. You will become familiar with different types of business environments and develop your organisational skills. Join the course right away to enhance your skills as a business manager.  Learning outcome  Get introduced to risk management Learn how you can prepare your business for quality control and monitoring quality assurance through quality management Enhance your verbal and non-verbal communication skills Familiarise yourself with different types of business environments Develop your organisational skills How Much Do Business Managers Earn? Senior - £70,000(Appx.) Average - £46,000(Appx.) Starting - £36,000(Appx.) Requirement Our Business Management Masterclass: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Business Management Masterclass: Part 3 Module 01: Managing Risk and Recovery 00:26:00 Module 02: Quality Management 00:21:00 Module 03: Communication Skills 00:25:00 Module 04: Business Environment 00:16:00 Module 05: Organisational Skills 01:16:00 Assignment Assignment - Business Management Masterclass: Part 3 00:00:00

🌟 Unlock the Power of Persuasion! 🎙️   Ready to command attention, inspire action, and captivate your audience? Say goodbye to stage fright and hello to confidence with our exclusive online course: 'Mastering the Art of Dynamic Communication: Elevate Your Public Speaking Skills.'   🔥 What You'll Learn: ✅ Craft and deliver compelling speeches that resonate. ✅ Overcome nervousness and exude confidence on any stage. ✅ Master body language and non-verbal communication. ✅ Engage diverse audiences with impactful storytelling techniques. ✅ Handle Q&A sessions and impromptu speaking like a pro.   🚀 Why Choose This Course? 🌟 Expert Guidance: Learn from seasoned speakers with years of experience. 🌟 Interactive Learning: Practice sessions and feedback for rapid improvement. 🌟 Flexible Learning: Access the course anytime, anywhere, at your pace. 🌟 Proven Techniques: Tried-and-tested strategies to amplify your speaking prowess.   👥 Who's It For? 🎯 Entrepreneurs aiming to pitch ideas persuasively. 🎯 Professionals seeking to ace presentations and meetings. 🎯 Students preparing for public speaking engagements. 🎯 Anyone passionate about becoming a confident, impactful speaker.   🎁 Bonus Offer: Enroll now and get access to bonus resources, including speech templates, practice exercises, and exclusive webinars with industry experts.   🏆 Join hundreds of successful communicators who've transformed their speaking abilities. Don't let fear hold you back-embrace the spotlight and make your voice heard!   🔒 Don't miss this opportunity to elevate your public speaking skills. Enroll now and start your journey toward becoming a dynamic and influential speaker! 🌟🎤 Course Curriculum INTRODUCTION Introduction 00:00 STRATEGICS AND TACTICS TO BRING YOUR PUBLIC SPEAKING TO NEW HEIGHTS Lesson #1 - Heartfelt Speech 00:00 Lesson #2 - Escape the World 00:00 Lesson #3 - Inspire Others 00:00 Lesson #4 - Give to Others 00:00 Lesson #5 - Humorous Stories 00:00 Lesson #6 - Transform Lives 00:00 Review 00:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the realm of personal and professional development, the ability to articulate thoughts and ideas effectively is paramount. Enter the course 'Communication Skills: Body of the Speech, Expressions & Body Movements,' a comprehensive guide to mastering the art of conveying messages with clarity and confidence.  This course, meticulously designed, provides a roadmap for enhancing one's communication skills. It delves into the nuances of selecting topics, crafting engaging introductions, constructing the main body of speeches, and concluding with impact. Moreover, it imparts general instructions that are pivotal in elevating one's skill to communicate. Through real-world communication skills examples, the course sheds light on how to develop communication skills that resonate in various settings. Understanding effective communication skills is not just about verbal eloquence; it's also about the non-verbal cues that add depth to our words. This course offers a deep dive into the subtleties of body language and facial expressions, crucial components of good communication skills. It's an opportunity to explore and refine how we present ourselves, ensuring our physical demeanour aligns with the message we intend to convey. By integrating these aspects, learners can transform their communication style, making it more compelling and authentic. Enrolling in this communication skills course is a journey towards becoming a more persuasive and influential speaker. It's tailored for individuals keen on learning how to improve communication skills in a structured, yet engaging manner. Whether you're preparing for a public speaking engagement or striving to make your everyday interactions more impactful, this course is your gateway to becoming a more adept communicator. Learning Outcomes Develop the ability to select and refine speech topics tailored to specific audiences and occasions. Master the art of crafting captivating introductions and powerful conclusions for speeches. Gain proficiency in structuring the main body of a speech for maximum impact and clarity. Acquire skills in using body language and facial expressions to enhance verbal communication. Learn general instructions and tips for overall improvement in personal and professional communication. Why buy this Communication Skills: Body of the Speech, Expressions & Body Movements? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Communication Skills: Body of the Speech, Expressions & Body Movements there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Communication Skills: Body of the Speech, Expressions & Body Movements course for? Individuals aspiring to enhance their public speaking abilities. Professionals seeking to improve workplace communication and presentation skills. Students and educators aiming to develop better engagement strategies. Anyone interested in mastering non-verbal communication aspects. Career-oriented individuals looking to boost their interpersonal skills for professional advancement. Prerequisites This Communication Skills: Body of the Speech, Expressions & Body Movements does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills: Body of the Speech, Expressions & Body Movements was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £24,000 - £40,000 Annually Corporate Trainer: £30,000 - £45,000 Annually Sales Manager: £25,000 - £50,000 Annually Human Resources Manager: £35,000 - £55,000 Annually Marketing Executive: £23,000 - £35,000 Annually Customer Service Manager: £22,000 - £40,000 Annually Course Curriculum Course Introduction Course Introduction 00:02:00 Module 01: Deciding the Topic Deciding the Topic 00:05:00 Module 02: Introductory Address Introductory Address 00:03:00 Module 03: Body of the Speech Body of the Speech 00:01:00 Information Sources 00:03:00 Content Management 00:02:00 Expressions & Body Movements 00:02:00 Pause Perfection 00:01:00 Real Time Modulation 00:02:00 Recall Techniques 00:02:00 Module 04: Conclusion Questions & Answers 00:02:00 Managing the Audience 00:01:00 Module 05: General Instructions General Instructions 00:01:00 Assignment Assignment - Communication Skills: Body of the Speech, Expressions & Body Movements 00:00:00

Description Telemarketing Diploma Almost everyone who works in the sales field uses the phone to conduct a major part of their business. If you are looking forward to becoming successful in the sales field, then it is mandatory that your phone manners are impeccable. With the help of this Telemarketing Diploma Course, you will learn phone etiquette and much more. The advantage of taking our online course is that the timings can be adjusted to suit your active schedule and you can study at your convenience. This course has been developed by experts in the telemarketing field and is divided into various easily understandable units. During the term of the course, you will learn how your active listening and verbal communication skills can be improved, to create a perfect script that grabs the listener's attention and to plan the things that are to be done before you place a call. You will understand how any telephone sale can be made into an exceptional one. Telephones have played a huge role in sales techniques and tactics as most businesses use them to communicate personally with their prospective and current customers. Companies whose main business is sales generally manage enquiries, give out quotes, take orders and close sales negotiations with the help of phones which gives any organisation that utilises phones a distinct advantage. Certain phone calls can turn negative and create a negative impression. Hence, it is vital to understand how a phone is to be used and where its place is, in sales and marketing. How the telephone can enhance, supplement and at certain times even replace the other methods used for marketing and selling, and how you can become successful as a salesperson with this personal approach is shown by this Telemarketing Diploma Course. This Diploma Course in Telemarketing can be done at the time, place and pace of your convenience and is available 24/7. What You Will Learn 1: Introduction to telemarketing 2: Making money as a telemarketer 3: The right sales message is critical 4: Developing the right attitude 5: Using voice as a telemarketing tool 6: The telemarketer's agenda 7: Closing the sale Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you dream of sharing your expertise and making a real impact on others' careers? A recent report by the UK's Chartered Institute of Personnel and Development (CIPD) found that 74% of organisations cite a lack of management and leadership skills as a key barrier to business growth. If you're ready to bridge this gap and become a sought-after trainer and coach, this comprehensive bundle is for you! Our Train the Trainer & Performance Coaching program equips you with the essential skills to design, deliver, and evaluate impactful training programs. You'll master the art of performance coaching, fostering growth and development in your trainees. Develop your communication expertise to engage learners and refine your leadership skills to guide and inspire. This Train the Trainer: Advanced Diploma (Online) Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Train The Trainer at QLS Level 4 Course 02: Performance Coaching and Mentoring Course 03: Business Training: Communication Skills Course 04: Leadership Skills Course Take the next step in your professional development with our Train the Trainer & Performance Coaching bundle. Enril Now! Learning Outcomes of Train the Trainer & Performance Coaching Develop comprehensive training programs that engage and educate learners effectively. Master coaching techniques to enhance performance and achieve measurable results. Improve communication skills for more effective business interactions. Build leadership capabilities to lead teams with confidence and vision. Implement mentoring strategies to support and develop team members. Gain practical knowledge to apply training and coaching theories in real-world scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Train the Trainer & Performance Coaching Get a free student ID card with Train the Trainer & Performance Coaching Training program (£10 postal charge will be applicable for international delivery) The Train the Trainer & Performance Coaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Train the Trainer & Performance Coaching course materials The Train the Trainer & Performance Coaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Train The Trainer at QLS Level 4 Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Course 02: Performance Coaching and Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 03: Business Training: Communication Skills Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 04: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Trainees aspiring to be advanced trainers Professionals are keen on coaching and mentoring. Individuals are honing communication skills for business training. Emerging leaders boost their leadership skills. Those mastering business etiquette Anyone seeking comprehensive career growth training Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Trainer or Instructor: £25,000-£50,000 Performance Coach: £30,000 - £70,000 Communication Skills Trainer: £25,000 - £55,000 Leadership Development Specialist: £30,000-£70,000 Business Etiquette Consultant: £25,000-£50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Register on the The Secrets of Body Language today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The The Secrets of Body Language is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The The Secrets of Body Language Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the The Secrets of Body Language, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Understanding the Basics Understanding the Basics 00:45:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:39:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:07:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:54:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:33:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:09:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:02:00 Module 08: Understanding People Understanding People 01:00:00 Module 09: Personality and Types of It Personality and Types of It 00:48:00 Module 10: Digital Body Language Digital Body Language 00:57:00 Module 11: Use Body Language Use Body Language 01:00:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:42:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

11 in 1 "Communication Skills" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Communication Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Communication Skills bundle will help you stay ahead of the pack. Throughout the Communication Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Communication Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Intelligence Bundle Consists of the following Premium courses: Course 01: Effective Communication Skills Diploma Course 02: Public Speaking and Presentation Skill Course Course 03: Interpersonal Skills in Management Course 04: Assertiveness and Self Confidence Development Course 05: Level 3- Public Relation Course Course 06: Facilities Management Level 3 Course 07: Cross-Cultural Awareness Training Course 08: Leadership & Management Diploma Course 09: Motivation Skills Course 10: Resilience Masterclass Course 11: Emotional Intelligence and Human Behaviour Enrol now in Communication Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Communication Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Effective Communication Skills Diploma Module 01: Business Communication Identifying Basic Communication Techniques Formal and Informal Communication Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Module 03: Written Communication Written Communication Module 04: Electronic Communication Electronic Communication Module 05: Communicating with Graphic Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Module 06: Effectively Working for Your Boss Representing Your Boss and Company Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 02: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 03: Interpersonal Skills in Management Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: Level 3- Public Relation Course Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 06: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 07: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 08: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Communication Skills bundle. Requirements This Communication Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Effective Communication Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.