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🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Understand how to use AWS IAM to run AWS resources securely against cloud hacks

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

'Imagine a customer walking up to a supermarket shelf and holding his or her smartphone up against different bags of potato chips. Using image processing, language processing, and analytics, AI-enabled systems can help that customer check which brand is best for their low-sodium diet, or whatever their taste profile might be.' - Glen Hartman, Senior Managing Director, Accenture Interactive. This Advanced Diploma in Business Development at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Business development always demands to be up-to-date with everything. The area of business development will be thoroughly explored in this course on business development. Important business development topics will be addressed in the course, including market research, customer acquisition, sales and marketing, and more. A summary of business development techniques and best practices will also be covered in the course. Participants will have the chance to hone their business development abilities via hands-on activities and real-world case studies. This Business Development at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Here are a few important skills you will achieve from our Business Development course: Grasp the fundamental ideas and tenets of company growth. Acknowledge the significance of market analysis and research Explain the procedure for acquiring customers. Identify the sales and marketing tactics Determine the most effective techniques for business development. Consider the importance of creativity and innovation in corporate growth Describe the steps involved in drafting a corporate growth strategy Why Prefer This Business Development at QLS Level 7 Course? Get a Free certificate endorsed by the Quality Licence Scheme upon completion of Business Development Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Take a step toward a brighter future with our Business Development course! *** Course Curriculum *** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process of Business Development After completing the Business Development course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Business Development at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development course is suitable for the following: Individuals who are seeking to become a business development professional Individuals who are currently or planning to be in business development or sales role Business and management students Entrepreneurs who are interested in business development Individuals who want to improve their business development skills Requirements No prior background or expertise is required in this Business Development course. Career path After completing this Business Development course, you are to start your career or begin the next phase of your career. Business Development Manager (£26,000 to £64,000) Sales Manager (£22,000 to £70,000) Marketing Manager (£27,000 to £65,000) Entrepreneur (Variable) Business Owner (Variable) Consultant (£30,000 to £75,000) Account Manager (£27,000 to £65,000) Market Research Analyst (£22,000 to £60,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Learn how to make the most of your time by implementing guidelines that is smart, measurable, achievable, relevant and time based. With accurate goal setting, you will maximize your efficiency as well as your effectiveness and in doing so, learn how to record and track your progress throughout the duration of a specific task, or even merely throughout your normal routine day. You will be able to schedule recurring activities without having anxiety about where you'll have to find the time. Learning Objectives Schedule goals and activities, Find hidden sales time, Utilize the Sales Funnel for managing time, Apply the 80-20 Rule to allocate time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Managing safety and health is an integral part of managing a business. Businesses need to do a risk assessment to find out about the hazards and risks in their workplace(s) and put measures in place to effectively control them to ensure these hazards and risks cannot cause harm to workers. We have the following eight courses in this series : Wearing Safety Equipment Understanding OSHA's Focus Four Construction Hazards Using Equipment Properly Ergonomics and Safe Lifting, Pushing and Pulling Preventing Slips, Trips, and Falls Ladder Safety Fundamentals Eye Safety Fundamentals in the W Learning Objectives The following are some of the key outcomes in this course: Understand OSHA's Focus Four Construction Hazards Wearing safety equipment and using it the correct way Discuss about Ergonomics and different ways of safe lifting, pushing and pulling Explain the importance of Ergonomics What Are slips, trips, and falls? Discuss ladder safety fundamentals Discuss Eye Safety Fundamentals in the Workplace Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals Course Outline 1. Wearing Safety Equipment Wearing the proper safety equipment will minimize your risk of injury on the job, and is also required by law. Noncompliance could result in fines and the closing of the job site. 2. Understanding OSHA's Focus Four Construction Hazards In this lesson, you'll take an important step toward avoiding the most common construction and manufacturing fatalities by getting familiar with OSHA's focus four hazards. You'll learn to define each risk, and recognize and work toward preventing them. 3. Using Equipment Properly Heavy equipment-related accidents are responsible for thousands of on-the-job injuries, and even deaths, every year. When you work around this type of equipment day in and day out, you might find yourself becoming complacent and forgetful about safety. However, it's crucial to always remember the potential dangers of working around heavy equipment, as well as how to mitigate them. 4. Ergonomics and Safe Lifting, Pushing and Pulling Understand why it's critical to address work-related injuries proactively, then learn techniques to reduce the risk of harm when lifting, pushing, or pulling heavy objects. Learn how to set up a safe and comfortable work space-at home or in the office. 5. Preventing Slips, Trips, and Falls Explore the difference between slips, trips, and falls. Then learn how to recognize and remove potential slip, trip, and fall hazards to avoid injury. 6. Ladder Safety Fundamentals Learn the fundamentals of ladder safety. First, learn how to choose, inspect, and set up a ladder correctly. Then, explore best practices to prevent falls while working from ladders. 7. Eye Safety Fundamentals in the Workplace Here's the bad news: Workplace eye injuries are common. The good news? Most of them are preventable when you know and follow the fundamentals of eye safety. In this lesson, you'll learn the basics of eye safety in the workplace and get tips for avoiding common hazards that can lead to potentially serious eye damage. 8. Eliminate Fire Hazards A fire can break out anywhere and can be extremely destructive, even deadly. Every year, thousands of workplace fires cause injury and damage to property. Respect these do's and don'ts to prevent a fire.

Anybody who works on the fabric of a building, built or refurbished before 2000, could potentially be exposed to asbestos. Not just those that work with asbestos directly. The Control of Asbestos Regulations 2012 requires anyone who is likely to be exposed to or disturb asbestos at work to undertake asbestos awareness training. This Asbestos Awareness bundle is ideal for all tradespeople and anyone who has responsibility for the management and upkeep of buildings. The Asbestos Awareness Level 2 course has been crafted with the help of industry experts and explains why Asbestos remains a palpable threat in the 21st Century. However, with this training, you will be able to identify hazardous items or buildings and handle them without fear of long-term illnesses. By understanding the facts, you will know how to react. Along with this Asbestos Awareness Level 2, you will get 10 premium courses, original hardcopy certificate, transcript and a student ID card. This Asbestos Awareness Level 2 Bundle Consists of the following Premium courses: Course 01: Asbestos Awareness Level 2 Course 02: Asbestos Surveyor Training Course 03: Environmental Health Course 04: Diploma in Construction Management Course 05: Construction Safety Course 06: COSHH Training and Safety - Level 2 Course 07: Fire Safety Awareness Level 2 Course 08: Manual Handling Level 2 Course 09: DSEAR Training Course 10: RIDDOR Training Course 11: First Aid Training Increase your knowledge of dangerous substances and be prepared to deal with Asbestos if you encounter it during your work or social life. This course presents crucial information about Asbestos and related materials, meaning you will be able to protect yourself whenever necessary. Curriculum Course 01: Asbestos Awareness Level 2 Explained Identification Law Risk Factors Surveys and Risk Assessment Awareness & Safety Asbestos-Containing Waste (ACW) Disposal Accidental Disturbance of ACMs and Dealing with Emergencies Course 02: Asbestos Surveyor Training Introduction Health Effects Asbestos-Containing Materials and Their Properties Management Risk Assessments and Legislative Requirements Surveying Bulk Sampling Procedures and Strategies Survey Report, Quality Assurance and Quality Control Personal Decontamination Course 03: Environmental Health Intro to Environmental Health Waste, Pollution and Pollutants Environment, Pollution, Climate Change and Health Recovering Resources and Managing Waste Food Waste Plastic Air Pollution Water Environmental Sustainability Course 04: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 05: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues Working at Height Excavation Work and Confined spaces Work Equipment Manual and Mechanical Handling Chemical and Biological Health Hazards and Control Electrical Hazards and Control Fire Hazards and Control Course 06: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 07: Fire Safety Awareness Level 2 Introduction to Fire Safety Fire Safety Law Measures of Fire Safety Evacuation Procedures Course 08: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 09: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 10: RIDDOR Training Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks RIDDOR Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Asbestos Awareness Level 2. It is available to all students, of all academic backgrounds. Requirements Our Asbestos Awareness Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificates will increase the value in your CV and open you up to multiple job sectors such as: General maintenance workers Painters and decorators Plasterers Construction workers Roofers Shop fitters Gas fitters Heating and ventilation engineers Demolition workers Telecommunication engineers Fire/burglar alarm installers Architects Building surveyors Certificates Certificate of completion Digital certificate - Included

This comprehensive course bundle is designed for individuals seeking to enhance their skills and knowledge in workplace safety, with a particular emphasis on 'First Aid at Work'. The bundle includes an array of courses such as the Award in Workplace Safety at QLS Level 2, 'Workplace First Aid Level 3', and Anaphylaxis and Basic Life Support (CSTF), which are essential for anyone responsible for first aid in the workplace. The 'First Aid at Work' component is a critical aspect of this bundle, equipping learners with the necessary skills to respond effectively to workplace emergencies and injuries. In addition to 'First Aid at Work', the bundle covers a wide range of safety and health topics. Courses like the Diploma in Occupational Health and Safety, Food Hygiene & Safety Level 2, and Infection Prevention and Immunisation provide comprehensive knowledge essential for maintaining a safe working environment. The bundle also includes specialized courses such as Fire Risk Assessment With Health and Safety Training, Electrical Safety, Ladder Safety, Working at Height, and Lone Worker Safety. For those dealing with specific risks, courses like COSHH, Asbestos Awareness, HAVS (Hand-Arm Vibration Syndrome) Training Course, RIDDOR Awareness, LOLER Training, and Manual Handling Training are invaluable. Additionally, an Intermediate Solidworks Course is included for those seeking skills in this specific software. Overall, this bundle is not only rich in content covering a broad range of safety topics but also emphasizes the crucial role of 'First Aid at Work' in ensuring workplace safety. Curriculum of Emergency First Aid at Work (Online) - CPD Certified: Course 01: Award in Workplace Safety at QLS Level 2 Course 02: Workplace First Aid Level 3 Course 03: Anaphylaxis and Basic Life Support (CSTF) Course 04: Diploma in Occupational Health and Safety Course 05: Ambulance First Aid Course 06: Online Oxygen First Aid Training Course 07: Food Hygiene & Safety Level 2 Course 08: Infection Prevention and Immunisation Course 09: Fire Risk Assessment With Health and Safety Training Course 10: Electrical Safety Course 11: Ladder Safety Course 12: Working at Height Course 13: Lone Worker Safety Course 14: COSHH Course 15: Asbestos Awareness Course 16: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 17: RIDDOR Awareness Course 18: LOLER Training Course 19: Manual Handling Training Learning Outcomes of this Course: Understand the fundamental principles of First Aid at Work. Acquire skills in handling common workplace injuries and illnesses. Gain proficiency in performing CPR and using Automated External Defibrillators (AEDs). Learn the protocols for managing specific scenarios such as shock, burns, fractures, and spinal injuries. Master the management of medical conditions like seizures, diabetic emergencies, and anaphylaxis. Develop the ability to assess emergency situations quickly and accurately. Understand the legal aspects of First Aid at Work. Gain awareness of the importance of maintaining supplies and equipment. The "First Aid at Work" course is an essential training program specifically tailored for individuals aiming to master First Aid at Work techniques. This course deeply embeds the concept of 'First Aid at Work' into its curriculum, ensuring participants are thoroughly versed in every aspect of 'First Aid at Work'. From learning how to effectively perform CPR as part of 'First Aid at Work' protocols to understanding the use of Automated External Defibrillators (AEDs) in emergency scenarios, this course covers all critical components of 'First Aid at Work'. Moreover, the course rigorously trains learners in handling various medical emergencies that are common in workplaces, reinforcing the 'First Aid at Work' principles. Key topics such as managing wounds, seizures, and anaphylactic reactions are integral parts of the 'First Aid at Work' training. The course also delves into the legalities and ethical considerations of 'First Aid at Work', highlighting the importance of compliance with health and safety regulations in the context of 'First Aid at Work'. By the end of this program, attendees will be fully equipped with the knowledge and skills required for effective 'First Aid at Work', making them valuable assets in any workplace environment where 'First Aid at Work' skills are crucial. CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? First Aid at Work (Online) - CPD Certified Aspiring safety and health professionals. Managers and supervisors responsible for safety. Individuals seeking career growth in safety. Anyone with a passion for workplace well-being. Requirements This online course is open to anyone. All you need is an interest in learning! is open to anyone. All you need is an interest in learning! Career path First Aid at Work (Online) - CPD Certified Compliance Manager: £30,000 - £60,000 per year. Fire Safety Consultant: £30,000 - £50,000 per year. Infection Control Specialist: £25,000 - £45,000 per year. Occupational Health Advisor: £25,000 - £40,000 per year. Safety and Health Manager: £35,000 - £70,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Become a Master of Account Management with Our Unique Key Account Management Training Bundle In today's competitive business environment, it is essential for businesses of all sizes to have a strong account management strategy. Key account management (KAM) is a holistic approach to managing customer relationships that focuses on building and maintaining long-term, mutually beneficial partnerships. Our Key Account Management Training Bundle is designed to give you the knowledge and skills you need to become a successful key account manager. This Key Account Management Training Bundle includes courses on key account planning, business customer marketing and development, developing key relationships, and more. Along with this Key Account Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Learning Outcomes: Understand the key principles and concepts of key account management Develop a strategic plan for managing your key accounts Learn how to build and maintain strong relationships with key decision-makers Develop effective communication and negotiation skills Identify and seize opportunities to grow your key accounts Measure the success of your key account management initiatives This Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Positive Psychology Masterclass Course 03: Diploma in Accounting and Bookkeeping Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Level 3 Tax Accounting Course 06: Introduction to VAT Course 07: Level 3 Xero Training Course 08: Sage 50 Training Course 09: Purchase Ledger Course 10: Basic Business Finance Course 11: Business Administration Level 3 Key features of this Key Account Management Training Bundle: This Key Account Management Training Bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Key Account Management Training is entirely online 24/7 Learner support So, enrol now to advance your Key Account Management career! The Key Account Management Training bundle is a comprehensive training program that will give you the skills and knowledge you need to become a successful key account manager. This bundle includes 11 courses, covering all aspects of key account management, from developing a key account strategy to building and managing strong relationships with key decision-makers. In the Key Account Management Course, you'll learn the fundamentals of key account management, including the different types of key accounts, the key account management process, and the essential skills of a successful key account manager. You'll also learn how to develop a key account plan, which is a roadmap for building and growing your key accounts. The Curriculum of Key Account Management Training Bundle: Course 01: Key Account Management Course Module 1: Introduction Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. So, enrol in this bundle course now to advance your career! CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Key Account Management Training Bundle is ideal for: Sales professionals who want to advance their careers to key account management Business development professionals who want to learn more about key account management Account executives who want to improve their key account management skills Anyone who wants to learn more about key account management Requirements This Key Account Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Key Account Manager: £35,000-£60,000 Senior Key Account Manager: £60,000-£80,000 Account Director: £80,000-£100,000 Sales Director: £100,000-£150,000 Head of Sales: £150,000-£200,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included