7690 Courses in Cardiff delivered On Demand

When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families. Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Duty of Candour Module 02 : Duty of the Candour Process Module 03 : Legal Framework Module 04 : Communication Skills for Duty of Candour Module 05 : Understanding and Managing Adverse Events Module 06 : Apology and Compensation Module 07 : Learning from Incidents Module 08 : ccountability and Oversight Module 09 : Cultural Change Module 10 : Future Directions and Challenges Learning Outcomes: Understand the fundamental principles of Duty of Candour. Navigate the Duty of Candour process with confidence. Comprehend the legal framework surrounding healthcare communication. Develop effective communication skills for Duty of Candour situations. Manage adverse events and incidents with a patient-centered approach. Contribute to a culture of accountability and oversight in healthcare. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Medical administrators Legal professionals in healthcare Quality assurance specialists Patient advocates Healthcare policymakers Compliance officers Risk management personnel Career path Healthcare Compliance Officer Medical Legal Advisor Patient Experience Coordinator Quality Assurance Specialist Risk Manager in Healthcare Healthcare Policy Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Looking to sharpen your understanding of modern assembly line processes from the comfort of your own space? Our Assembly Operative Training Course is a focused, no-nonsense route to learning the fundamentals of efficient production assembly, tailored for those ready to make their mark in the manufacturing and production sector. With structured modules designed for clarity and ease, this course delivers what you need – without the fluff. You’ll explore the core responsibilities, workflow methods, quality awareness, and essential safety protocols every successful assembly operative must know. Whether you're new to the industry or looking to refresh your knowledge, our online format ensures flexible learning that fits your schedule. No jargon, no distractions – just straight-up learning delivered with a touch of wit and plenty of purpose. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Assembly Operative Module 01 : Introduction To Assembly Operations Module 02 : Assembly Tools And Materials Module 03 : Assembly Line Setup and Maintenance Module 04 : Health And Safety In Assembly Operations Module 05 : Laws And Regulations In Manufacturing Module 06 : Communication In Assembly Operations Module 07 : Assembly Line Performance and Continuous Improvement Module 08 : Advanced Assembly Techniques and Technologies Learning Outcomes: Master fundamental assembly techniques for efficient production. Identify and utilize various assembly tools and materials effectively. Implement health and safety protocols in assembly operations seamlessly. Demonstrate compliance with manufacturing laws and regulations. Enhance communication skills crucial for teamwork on the assembly line. Drive continuous improvement in assembly line performance. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to start a career in assembly operations. Entry-level workers seeking to enhance their manufacturing skills. Manufacturing enthusiasts keen on mastering assembly techniques. Professionals looking to transition into the manufacturing sector. Students aiming to gain specialized knowledge in assembly operations. Individuals committed to ensuring safety and compliance in production. Career path Assembly Line Operator Manufacturing Technician Quality Control Inspector Production Coordinator Warehouse Associate Maintenance Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Fun fact about Actuarial Science: Actuaries are often referred to as "financial doctors" because they specialise in assessing and managing financial risks, much like medical doctors diagnose and treat health risks.Actuarial Science is where logic meets numbers with purpose. This course offers a solid grounding in the mathematical and statistical methods used to evaluate risk and uncertainty—essentials in industries like insurance, pensions, finance and beyond. It's designed for those who enjoy structured thinking, precision, and the challenge of making sense of the unknown using data. You’ll explore the principles that guide informed decision-making in uncertain environments, all through the lens of actuarial methods. Whether you're curious about future career directions or simply love the clarity of numbers, this course introduces you to the mindset and models behind the actuarial profession. With theory-led insight and a strong focus on probability, statistics, and financial mathematics, you'll discover how actuaries contribute to long-term planning and forecasting. It's smart, logical, and neatly structured—just like the subject itself. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Actuary Module 02 : Actuaries and Their Environment Module 03 : The Valuation of Cash Flows Module 04 : The Basic Deterministic Model Module 05 : The Life Table Module 06 : Life Annuities Module 07 : Life Insurance Module 08 : The Stochastic Life Contingencies Model Module 09 : The Stochastic Approach to Insurance and Annuities Module 10 : Taxation and Inflation Module 11 : Probabilistic Models, Uncertain Payment and Profit Testing Module 12 : Individual Risk Models Module 13 : Principles of Premium Calculation Module 14 : Multiple Decrement Theory Learning Outcomes: Analyse and predict financial risks with confidence. Master the valuation of cash flows and basic deterministic models. Understand the intricate world of life tables and annuities. Explore the complexities of life insurance and stochastic life contingencies. Navigate tax and inflation issues in the financial realm. Gain proficiency in probabilistic models and principles of premium calculation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring actuaries Financial analysts Risk management enthusiasts Insurance professionals Finance and economics students Anyone interested in mastering financial uncertainties Career path Actuary Financial Analyst Risk Manager Insurance Underwriter Pension Consultant Investment Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Life’s full of curveballs, and let’s be honest — sometimes even the best of us feel like we’re winging it. The Empowered Self-Preparation Course is your friendly nudge in the right direction, offering thoughtful guidance to help you feel more prepared, more focused, and just that little bit more ready to handle whatever comes your way. This isn’t about being perfect — it’s about being a bit more you, but with a plan. Whether you’re sorting through personal goals or simply want to be more organised with your time and thoughts, this course provides straightforward support, helpful insights, and plenty of "why didn’t I think of that?" moments. It’s designed to fit around real life — with no awkward lectures or tedious fluff. Just smart advice, solid tools, and that slightly smug feeling of knowing you’re a step ahead for once. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Self-Preparation Module 02: Self-Awareness and Personal Development Module 03: Time Management and Productivity Module 04: Motivation and Self-Discipline Module 05: Building Resilience and Managing Challenges Module 06: Personal Growth and Continuous Learning Learning Outcomes: Enhance self-awareness for improved decision-making. Master time management techniques for increased productivity. Cultivate self-discipline and sustainable motivation. Develop resilience to navigate life's obstacles with ease. Foster continuous learning to stay relevant and adaptable. Empower your personal growth journey towards self-preparation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal development and self-improvement. Students looking to boost their academic performance. Professionals striving for career advancement. Entrepreneurs aiming for business success. Stay-at-home parents pursuing personal goals. Anyone committed to becoming the best version of themselves. Young adults preparing for life's challenges. Retirees interested in ongoing personal growth. Career path Life Coach Personal Development Consultant Academic Advisor Business Coach Career Counsellor Training Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Whether it’s a packed music festival or a lively sports match, managing large crowds isn’t just about waving a high-vis vest – it’s about timing, awareness, and knowing what to do when thousands of people move at once. This Event Crowd Control Course gives you a strong grasp of how to plan, manage, and respond to crowd-related scenarios, all from the comfort of your screen. You’ll explore key concepts in crowd psychology, event planning strategies, and safety measures that help reduce risk and keep things flowing. If you’ve ever wondered how major venues operate smoothly behind the scenes – this is your inside look. You won’t need boots on the ground or a clipboard in hand – just a smart device and a sharp mind. This course is designed for those working in event security, stewarding, or anyone involved in managing gatherings big or small. With clear content, sharp insights, and the occasional moment of dry humour (yes, we said it), you’ll learn how to stay one step ahead when managing people en masse. The goal? Keeping events safe, steady, and just the right kind of unforgettable. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crowd Management Module 02: Crowd Control Techniques Module 03: Crowd Management Planning and Operations Module 04: Crowd Management Equipment Module 05: Emergency Situations in Crowd Management Module 06: Ethical Considerations in Crowd Management Learning Outcomes: Analyse crowd behaviour and dynamics effectively. Implement crowd control strategies with precision. Develop comprehensive crowd management plans. Identify and operate essential crowd management equipment. Respond to emergency situations with confidence. Uphold ethical standards in crowd management practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Event security professionals Law enforcement officers Venue managers Event planners Security consultants Public safety personnel Students interested in security careers Anyone seeking expertise in crowd management Career path Event Security Officer Safety and Security Coordinator Crowd Control Manager Public Safety Officer Security Consultant Event Venue Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If cracking backs and straightening spines sounds like your idea of a good time—don’t worry, you’re not alone. The Fundamentals of Chiropractic Adjustments Course brings you straight into the heart of chiropractic knowledge without asking you to touch a single vertebra. Whether you're curious about spinal health or exploring how chiropractors use precise techniques to help others feel their best, this course breaks it down in a clear, engaging way. From cervical to lumbar, from alignment to mobilisation, it’s all covered without fluff or filler. You’ll learn the key principles that guide chiropractic care, how adjustments affect the body, and the theory behind safe, effective manipulation. It’s all laid out in plain English—no jargon-laced rabbit holes. This course is ideal for those looking to gain a solid understanding of chiropractic adjustments from a distance, with content that clicks as easily as a well-placed adjustment. No couches. No cracking required. Just pure spine-savvy learning. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of The Fundamentals of Chiropractic Adjustments Module 01 : Introduction to Chiropractor Module 02 : What is Chiropractic Module 03 : Chiropractic Elements Module 04 : Manipulative Therapies Osteopathy and Chiropractic Module 05 : Chiropractic Adjustment Module 06 : Types of Chiropractic Adjustments Module 07 : Chiropractic Practices Module 08 : Chiropractor Profession Learning Outcomes: Grasp the core principles underlying chiropractic care. Define the distinct elements that constitute chiropractic practice. Master various manipulative therapies integral to osteopathy and chiropractic. Hone expertise in diverse chiropractic adjustment techniques. Identify and differentiate between types of chiropractic adjustments. Gain valuable insights into the professional practices of chiropractors. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Chiropractors seeking comprehensive foundational knowledge. Healthcare professionals looking to expand their skillset. Students interested in holistic approaches to wellness. Individuals considering a career in alternative medicine. Fitness trainers aiming to enhance their understanding of body mechanics. Health enthusiasts keen on exploring non-invasive therapies. Rehabilitation specialists seeking to broaden their expertise. Those intrigued by the dynamic field of chiropractic care. Career path Chiropractic Practitioner Clinical Osteopath Wellness Consultant Rehabilitation Specialist Sports Injury Therapist Holistic Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

🏡 Unlock Your Potential in the Real Estate Industry with Letting Agent Course! 🏡 Are you passionate about real estate? Dreaming of a rewarding career where you help people find their perfect homes? Look no further! Our comprehensive Letting Agent course is your gateway to success in the dynamic world of property management.   🌟 Why Choose Letting Agent Course? 🌟 In today's competitive real estate market, specialized knowledge and skills are essential for success. Our Letting Agent course equips you with the expertise needed to excel in the field of property rental management. From understanding tenancy laws to mastering effective property marketing strategies, this course covers it all. Here are some key benefits of enrolling in our Letting Agent course: Expert Guidance: Learn from industry experts with years of experience in property management. Gain insights, tips, and tricks that only seasoned professionals can provide. Practical Skills: Acquire practical, hands-on skills that are directly applicable to real-world scenarios. From conducting property viewings to negotiating rental agreements, you'll be prepared for every aspect of the job. Stay Updated: The real estate industry is constantly evolving, with new laws, regulations, and trends emerging regularly. Our course ensures you stay up-to-date with the latest developments, keeping you ahead of the curve. Boost Your Confidence: Build confidence in your abilities as a letting agent. By mastering the necessary skills and knowledge, you'll approach every client interaction with assurance and professionalism. Career Advancement: Whether you're starting your career in real estate or looking to take it to the next level, our Letting Agent course provides the foundation for long-term career growth and success.   👩‍💼 Who is this for? 👨‍💼 Our Letting Agent course is perfect for individuals who are: Aspiring real estate professionals looking to specialize in property rental management. Existing letting agents seeking to enhance their skills and knowledge. Property owners interested in managing their rental properties more effectively. Anyone passionate about real estate and eager to pursue a rewarding career in the field. No matter your background or experience level, our course is designed to accommodate learners of all types, ensuring everyone has the opportunity to succeed in the real estate industry.   🚀 Career Path 🚀 Upon completing our Letting Agent course, you'll be well-equipped to pursue various exciting career opportunities in the real estate sector, including: Letting Agent: Secure employment as a letting agent with real estate agencies, property management companies, or independent landlords. Assist clients in finding suitable rental properties, managing tenancy agreements, and ensuring smooth property transactions. Property Manager: Advance your career to become a property manager responsible for overseeing multiple rental properties. From handling maintenance requests to resolving tenant disputes, you'll play a crucial role in maintaining property value and tenant satisfaction. Real Estate Consultant: Leverage your expertise to offer consultancy services to property investors, landlords, and tenants. Provide valuable insights, market analysis, and strategic advice to help clients make informed decisions in the real estate market. Entrepreneur: Launch your own property management business and become your own boss. With the knowledge and skills gained from our Letting Agent course, you'll have the confidence and expertise to build a successful venture in the thriving real estate industry.   Don't let this opportunity pass you by! Enroll in our Letting Agent course today and take the first step towards a fulfilling and lucrative career in real estate. Unlock your potential and embark on a journey to success with us! 🔑 Secure Your Future in Real Estate with Letting Agent Course! 🔑   FAQ (Frequently Asked Questions) Q1: What is a letting agent, and what services do they provide? A letting agent is a professional intermediary who facilitates the rental process between landlords and tenants. They offer a range of services, including property management, tenant sourcing, rent collection, maintenance coordination, and legal guidance. Letting agents act as a bridge between landlords seeking to rent out their properties and tenants looking for suitable accommodation. Their expertise lies in efficiently managing rental properties while ensuring compliance with relevant laws and regulations. Q2: How do I choose the right letting agent for my property? Selecting the right letting agent is crucial for a successful and hassle-free rental experience. Start by researching reputable agents in your area, reading reviews, and asking for recommendations from friends or fellow landlords. Consider factors such as their experience, track record, fees, and the range of services they offer. It's also essential to meet with potential agents in person to discuss your requirements and assess their professionalism and communication skills. Q3: What are the benefits of using a letting agent? Letting agents provide numerous benefits for both landlords and tenants. For landlords, they offer expertise in marketing properties, screening tenants, handling paperwork, and managing day-to-day operations, ultimately saving time and reducing stress. Tenants benefit from having a professional point of contact for any issues or maintenance requests, as well as access to a wider selection of rental properties through the agent's network. Q4: How much does it cost to use a letting agent's services? The cost of using a letting agent's services can vary depending on factors such as the location, the level of service required, and the agent's fee structure. Typically, letting agents charge either a flat fee or a percentage of the monthly rent for their services. Landlords should carefully review the agent's fee schedule and consider the value provided before making a decision. Q5: Are letting agents regulated, and what protections do they offer? Yes, letting agents are regulated by various governing bodies, such as the Association of Residential Letting Agents (ARLA) or the National Association of Estate Agents (NAEA), which set standards of professionalism and conduct. Choosing a regulated agent provides landlords and tenants with additional peace of mind, as they adhere to strict codes of practice and offer client money protection schemes to safeguard funds. It's essential to verify an agent's accreditation and memberships before engaging their services. Course Curriculum Module 1-Introduction to Real Estate Introduction to Real Estate 00:00 Module 2- Dealing with Buyer's Dealing with Buyer's 00:00 Module 3- FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL 00:00 Module 4- ON THE PROWL FOR HOT PROPERTIES! ON THE PROWL FOR HOT PROPERTIES! 00:00 Module 5- COMMON SELLING MISTAKES COMMON SELLING MISTAKES 00:00 Module 6-Financing Financing 00:00

Overview This Quality Management and Strategic Training course will unlock your full potential and will show you how to excel in a career in Quality Management and Strategic Training. So upskill now and reach your full potential. Everything you need to get started in Quality Management and Strategic Training is available in this course. Learning and progressing are the hallmarks of personal development. This Quality Management and Strategic Training will quickly teach you the must-have skills needed to start in the relevant industry. In This Quality Management and Strategic Training - ISO 9001 Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Quality Management and Strategic Training - ISO 9001 skills to help you advance your career. Acquire a comprehensive understanding of various Quality Management and Strategic Training - ISO 9001 topics and tips from industry experts. Learn in-demand Quality Management and Strategic Training - ISO 9001 skills that are in high demand among UK employers, which will help you to kickstart your career. This Quality Management and Strategic Training course covers everything you must know to stand against the tough competition in the Quality Management and Strategic Training field.  The future is truly yours to seize with this Quality Management and Strategic Training. Enrol today and complete the course to achieve a Quality Management and Strategic Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Quality Management and Strategic Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Quality Management and Strategic Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Quality Management and Strategic Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Quality Management and Strategic Training is suitable for anyone aspiring to start a career in Quality Management and Strategic Training; even if you are new to this and have no prior knowledge on Quality Management and Strategic Training, this course is going to be very easy for you to understand.  And if you are already working in the Quality Management and Strategic Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Quality Management and Strategic Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Quality Management and Strategic Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Quality Management and Strategic Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Quality Management and Strategic Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Management Skills: New Manager course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Management Skills: New Manager course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Management Skills: New Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Management Skills: New Manager course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Management Skills: New Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Management Skills: New Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Course Introduction 00:03:00 Course Aims 00:03:00 A Summary of the 21 Strategies 00:07:00 Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land 00:10:00 Strategy 2. Create a Vision 00:06:00 Strategy 3. Know Your Area of Responsibility 00:07:00 Strategy 4. Determine if Delivery Is Happening 00:11:00 Strategy 5. Create Allies & Keep Them 00:08:00 Strategy 6. Get a Mentor 00:07:00 Strategy 7. Know What Your Customers Want & Give It to Them 00:06:00 Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit 00:07:00 Strategy 9. Define the A-List Priorities 00:06:00 Strategy 10. Live For the Team 00:11:00 Strategy 11. Don't Make Silly Mistakes 00:06:00 Strategy 12. Get Onside With the Boss 00:09:00 Strategy 13. Be an Agent for Change 00:09:00 Strategy 14. Focus, Focus, Focus! 00:06:00 Strategy 15. Understand the Culture 00:06:00 Strategy 16. Don't Let Method Undermine Objective 00:05:00 Strategy 17. Put Goals in Place 00:07:00 Strategy 18. Know the Plan, Hit the Plan 00:13:00 Strategy 19. Instil Behavioural Change 00:10:00 Strategy 20. Deliver. Plain and Simple 00:11:00 Strategy 21. Celebrate the Wins 00:12:00 Bonus Module: Strategy 22. Maintain Team Cohesion While Apart 00:15:00 Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers 00:02:00 Principle 1. They Bridge Knowledge Gaps 00:03:00 Principle 2. They Give Clear Direction 00:02:00 Principle 3. They Prioritise Effectively 00:02:00 Principle 4. They Set the Team Up For Success 00:04:00 Principle 5. They Establish Themselves Strategically 00:06:00 Principle 6. They Build Great Networks 00:05:00 Downloadable Resource: Real-World Application Exercise Book 00:55:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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