23278 Courses in Cardiff delivered On Demand

Managing leisure services isn’t just about timetables and pool schedules — it’s about understanding people, resources, and the not-so-glamorous details that keep everything running smoothly behind the scenes. The Level 4 Leisure Management – QLS Endorsed Course is designed to introduce learners to the key principles of managing leisure operations effectively, from customer engagement and staff coordination to financial oversight and risk management — all without requiring a whistle or clipboard. Ideal for those aiming to build a solid foundation in leisure management, this course balances theory with structured guidance rooted in industry expectations. You’ll explore how to create efficient operational plans, manage service quality, and ensure the environment remains both safe and enjoyable for the public. Whether your interest lies in gyms, community centres, resorts or sports facilities, this course helps you understand the finer details of keeping leisure services both enjoyable and efficient. It’s management with purpose — less noise, more know-how. Why People Enrol in this Course From One Education: Eligibility for an endorsed certificate upon successful completion of this course Learning materials of this course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete this course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of this course This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The Leisure Management course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Leisure Management course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career! How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £89 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £89 International: £89+ £10 (postal charge) = £99 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Become a Master of Account Management with Our Unique Key Account Management Training Bundle In today's competitive business environment, it is essential for businesses of all sizes to have a strong account management strategy. Key account management (KAM) is a holistic approach to managing customer relationships that focuses on building and maintaining long-term, mutually beneficial partnerships. Our Key Account Management Training Bundle is designed to give you the knowledge and skills you need to become a successful key account manager. This Key Account Management Training Bundle includes courses on key account planning, business customer marketing and development, developing key relationships, and more. Along with this Key Account Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Learning Outcomes: Understand the key principles and concepts of key account management Develop a strategic plan for managing your key accounts Learn how to build and maintain strong relationships with key decision-makers Develop effective communication and negotiation skills Identify and seize opportunities to grow your key accounts Measure the success of your key account management initiatives This Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Positive Psychology Masterclass Course 03: Diploma in Accounting and Bookkeeping Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Level 3 Tax Accounting Course 06: Introduction to VAT Course 07: Level 3 Xero Training Course 08: Sage 50 Training Course 09: Purchase Ledger Course 10: Basic Business Finance Course 11: Business Administration Level 3 Key features of this Key Account Management Training Bundle: This Key Account Management Training Bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Key Account Management Training is entirely online 24/7 Learner support So, enrol now to advance your Key Account Management career! The Key Account Management Training bundle is a comprehensive training program that will give you the skills and knowledge you need to become a successful key account manager. This bundle includes 11 courses, covering all aspects of key account management, from developing a key account strategy to building and managing strong relationships with key decision-makers. In the Key Account Management Course, you'll learn the fundamentals of key account management, including the different types of key accounts, the key account management process, and the essential skills of a successful key account manager. You'll also learn how to develop a key account plan, which is a roadmap for building and growing your key accounts. The Curriculum of Key Account Management Training Bundle: Course 01: Key Account Management Course Module 1: Introduction Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. So, enrol in this bundle course now to advance your career! CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Key Account Management Training Bundle is ideal for: Sales professionals who want to advance their careers to key account management Business development professionals who want to learn more about key account management Account executives who want to improve their key account management skills Anyone who wants to learn more about key account management Requirements This Key Account Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Key Account Manager: £35,000-£60,000 Senior Key Account Manager: £60,000-£80,000 Account Director: £80,000-£100,000 Sales Director: £100,000-£150,000 Head of Sales: £150,000-£200,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Gas Engineer: Oil & Petroleum engineering with Energy Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Oil and Gas Management Course 02: Oil & Gas : Markets Trading Pricing & Economic Framework Course 03: Petroleum Products : Specifications Properties Market Demand Course 04: Logistics of Crude Oil and Petroleum Products Course 05: Petroleum Refining Demystified Course 06: Gas Safety Course 07: Energy Saving in Electric Motors Course 08: Environmental engineering Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle illuminate your path to wisdom. The Gas Engineer: Oil & Petroleum engineering with Energy Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Gas Engineer: Oil & Petroleum engineering with Energy Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Gas Engineer: Oil & Petroleum engineering with Energy Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle. Establish robust bases across each course nestled within the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle. Decipher intricate concepts through the articulate content of the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Gas Engineer: Oil & Petroleum engineering with Energy Management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Gas Engineer: Oil & Petroleum engineering with Energy Management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Gas Engineer: Oil & Petroleum engineering with Energy Management journey and let knowledge guide you towards a brighter future. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Gas Engineer: Oil & Petroleum engineering with Energy Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Gas Engineer bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Objective setting is the foundation of all good management. Without objectives, you will never be able to focus on achievement, nor manage the various aspects of your work and working relationships. This course covers your ability to think through and define the results you and your team wish to achieve in the future, taking you through an eight-step process, which is constantly subject to change and review.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Financial Budgeting and Forecasting Manager bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Financial Budgeting and Forecasting Manager related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Financial Budgeting and Forecasting Manager bundle will help you build a solid foundation to become a proficient worker in the sector. This Financial Budgeting and Forecasting Manager Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Develop Your Career in Finance: Blue Ocean Strategy Course 02:Finance Principles Course 03:Financial Management Course 04:Improve your Financial Intelligence Course 05:Dealing With Uncertainity: Make Budgets and Forecasts Course 06:Introduction to Corporate Finance Course 07:Introduction to VAT Course 08:Applied Accounting Course 09:Document Control Course 10:Stakeholder Management Course 11:Excel Pivot Tables for Data Reporting Course 12:Time Management Training - Online Course Course 13:Cost Control Process and Management Course 14:Debt Management - Online Course Course 15:Anti Money Laundering (AML) Level 3 Training Course 16:Sage 50 Accounts Course 17:Commercial Law Course 18:Tax Accounting Course 19:Presenting Financial Information Course 20:Financial Wellness: Managing Personal Cash Flow Course 21:Understanding Financial Statements and Analysis Course 22:Banking and Finance Accounting Statements Financial Analysis Course 23:Financial Statements Fraud Detection Training Course 24:Raising Money & Valuations Course 25:Corporate Finance: Working Capital Management Course 26:Financial Ratio Analysis for Business Decisions Course 27:Financial Modeling Using Excel Course 28:Fundamentals of Zero Based Budgeting Course 29:Financial Analysis : Finance Reports Course 30:Financial Reporting 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Financial Budgeting and Forecasting Manager bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Financial Budgeting and Forecasting Manager Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Financial Budgeting and Forecasting Manager bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Financial Budgeting and Forecasting Manager Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

The aim of this course is to provide an understanding of the principles of change management in the context of health and social care. By the end of the course, learners will be able to recognize and analyze the need for change, develop a plan for implementing change, and manage the change process effectively. After the successful completion of the course, you will be able to: The concept of change management and its various levels. Factors affecting organisational The various approaches to change management. The various tools and techniques of change management. Importance and principles of change management. Principles of change management in health and social care include creating a clear vision, involving all stakeholders, identifying potential barriers, developing a comprehensive implementation plan, and evaluating progress regularly. Successful change management requires strong leadership, effective communication, and active involvement of all stakeholders. Principles of change management in health and social care include creating a clear vision, involving all stakeholders, identifying potential barriers, developing a comprehensive implementation plan, and evaluating progress regularly. Successful change management requires strong leadership, effective communication, and active involvement of all stakeholders. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Principles of Change Management in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Principles of Change Management in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Project Leadership Skills - Français (On-Demand) Pour être efficace au sein d'une organisation, les responsables de projet doivent avoir une grande variété de compétences et d'aptitudes. Parmi celles-ci figurent: la création et l'exécution d'une vision; motiver les autres; influencer sans autorité; la mise en réseau; communiquer haut, bas et latéralement; la négociation; gestion des parties prenantes; et gérer les conflits. Cet atelier vise à développer les compétences générales essentielles à la direction d'une équipe et à la création d'un changement d'entreprise durable. Les participants auront un aperçu des sciences sociales et de la science du cerveau pour motiver et responsabiliser les autres. Ils apprendront et expérimenteront diverses stratégies et tactiques d'influence. Les participants découvriront également leurs préférences personnelles en matière de communication, leurs points forts et leurs angles morts et apprendront comment communiquer au mieux avec d'autres personnes qu'ils jugent «difficiles». Ils apprendront mieux à gérer le côté humain du changement et à apprendre des stratégies pour gérer chaque étape. Dans le processus. Les activités pratiques de négociation et de gestion des conflits renforcent l'apprentissage théorique, l'enracinant dans la vie réelle et le rendant exploitable. What you will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity