18274 Courses in Cardiff delivered On Demand

Our brand new Online GCSE Mathematics Course is the international version. This course aims to develop your knowledge and understanding of mathematical concepts and techniques to provide a foundation of mathematical skills for further study. Through studying this course, you will become more confident in applying mathematical techniques and concepts to solve problems and you will develop an understanding of the importance of maths in everyday life. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Maths tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Maths syllabus (4MA1). You'll study 6 units: Numbers and the number system Equations, formulae and identities Sequences, functions and graphs Geometry Vectors and transformation geometry Statistics For a full breakdown of course content, download the IGCSE Maths Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel International GCSE Maths exam is available in May/June and Oct/Nov each year. It is assessed over 2 exam papers: Paper 1 4MA1 1F/1H - 2 hour Paper 2 4MA1 2F/2H - 2 hour We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. During your Online GCSE Mathematics Course experience you will gain a multi-faceted skill-set that will be useful in further learning or a variety of professions. You will acquire a foundation of mathematical skills that will be invaluable in any course or career-path. You will also bolster your problem-solving, critical thinking, analytical and interpretative skills through translating mathematical or non-mathematical problems into a series of mathematical processes and solving them. You will also be challenged to use this new knowledge innovatively. Additionally, you will improve your communication and organisational skills through learning how to accurately disseminate complex mathematical techniques, processes and solutions. Furthermore, through open-mindedness and appreciating your social responsibility as a student, you will learn the importance of mathematics in society, employment and study. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in mathematics. Thus, the skills that you will gain through participating in the CloudLearn GCSE Mathematics Course will set you apart from other candidates when you are applying for further studies or taking your first steps on your chosen career-path.

Ever wondered about the workings of your mobile? Or the forces preventing us from slipping? Or how sound travels through your earphones? Physics is about much more than black holes and atmospheres; it's the study of unseen forces that orchestrate our world, offering answers to life's profound questions. This dynamic online programme delves deep into energy forms, their storage and transfer. You will learn about the structure of particles that constitute our surroundings, and their interactions. Explore electromagnetism, properties of radiation waves, and the marvels of the solar system. IGCSE Physics is a gateway to careers in astronomy, environmental science, engineering and beyond, and to further university study. Self-paced, with a comprehensive induction and well-structured assignments, it prepares you for your exams at your convenience. Key Benefits: Up-to-date course designed with captivating, dynamic content Fast-track option available for 2022 exams Access to our network of partner exam centres (guaranteed exam venue) Unlimited tutor support for tailored study plans and continual assistance Exam pass guarantee (we'll support you to the next exam if you don't pass first time) Physics is the science of matter, motion, energy, and universal laws. This IGCSE distance learning programme introduces fundamental physics concepts, including heat, light, magnetism and electricity. About the awarding body Awarding body: Edexcel Our course code: X814 Qualification code: 4PH1 Edexcel, the UK's largest awarding organisation, offers academic and vocational qualifications in schools, colleges, and workplaces in the UK and abroad. They have facilitated success through learning for nearly two decades. ⏱ Study Hours Allow for between 120-150 hours’ study time, plus additional time for completing assignments. 👩‍🏫 Study Method Our course is offered via our interactive online learning platform with a variety of learning resources such as videos, quizzes, and activities. You can also print the materials if preferred. 📆 Course Duration Enrol now for a course start date of 01/09/23. You'll receive your login details to MyOxbridge (our online platform) before this date. You will enjoy unlimited tutor support for two years from your course start date. 📋 Assessment Enrolment for examinations from Summer 2024 is now open. This is a linear qualification; students will sit all their exams at the end of the course. Two GCSE standard written exams are required. Guaranteed exam spaces are provided in one of our UK exam centres. Check your closest exam centre. Throughout the course, various assignments will be required. These are not counted towards your final grade but offer an opportunity for tutor feedback and progress monitoring. 👩‍🎓 Course Outcomes Upon successful completion, you'll receive an IGCSE in Physics, awarded by Edexcel. This syllabus is specifically chosen for its suitability to distance learning. ℹ️ Additional Information Difficulty - Level 2 Entry Requirements - While there are no formal entry requirements, intermediate English reading and writing ability is recommended. Course Content Forces and motion Electricity Waves Energy resources and energy transfers Solids, liquids, and gases Magnetism and electromagnetism Radioactivity and particles Astrophysics

Here’s your starting point to a rewarding and successful career in compliance! Learn the ins and outs of compliance for the financial services industry with LGCA and become a certified professional member of the fastest growing GRC association out there. Every organization faces a myriad of risks that can threaten its operations, reputation, and bottom line. A robust, effective compliance program can make the difference between companies that successfully navigate those risks, and those that become cautionary tales. Faced with increasingly regulated environment, this programme offers insight into good compliance practices and the skills to lead effective compliance programmes that supports ethical conduct and commitment to compliance. Study method Online, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Compliance Additional info Exam(s) / assessment(s) is included in price Description This certificate programme will introduce the essential elements of effective organizational compliance by exploring the concepts, considerations, and strategies for assessing risks and managing the compliance function. You will learn the fundamental principles of effective compliance, the components of an effective compliance program and their applications. In addition, you will explore the foundational principles of compliance: what are the sources of compliance requirements; where are the requirements found; what behavior satisfies “compliance;” and how do compliance personnel motivate compliant behavior throughout their organization. Expected Learning Outcomes By acquiring the Certificate, participants are expected to be able to: • Comprehend and maintain awareness of compliance requirements • Organise and monitor the operation of compliance management system • Implement processes for the management of breaches in compliance requirements • Provide education and training on compliance requirements and systems • Promote and liaise on compliance requirements, systems and related issues • Promote compliance with a sound understanding of the requisite legislation • Show leadership in the workplace • Identify risk and apply risk management processes • Manage projects • Undertake compliance audits Certificate Content Compliance • Compliance Programs • Compliance Perspectives • Why do we Need Compliance? International Regulatory Landscape • Key Elements • Principle based Vs Rules Based Approach • Market Forces • Regulation and Practice Compliance in Practice • The role of the Compliance department • The role of the Compliance Officer • The role of the Board • Key compliance activities and processes • Key compliance relationships Ethics, Compliance and Governance Perspectives • Ethics • Compliance • Governance Other Key Compliance Areas • Anti-money laundering • Financial crime prevention • Managing risk • Enforcement Certificate Format • Register at any time for this online, open certificate • Study in your own time and at your own pace (you have up to 3 months to complete the certificate) • Assessed by online multiple-choice exam Exam Format • Type: Multiple choice, closed book online exam • Duration: Two hours • Pass mark: 70% • Number of questions: 100 What is included • 25 hours of self-paced online interactive learning including analysis of 4 practical case studies • 1-year free AGRC membership • Practice Questions • Online Exam and AGRC Certificate Who is this course for? Staff working in or aspiring to work in the compliance area New graduates from any discipline Staff involved in risk functions and internal or external audit Those wanting to build a career in compliance in the fields of: Banking – Insurance – Other financial services Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background. Career path Compliance Officer, Head of Compliance, Compliance Director

Our Online GCSE Physics Course is the international version. This courses provides knowledge and understanding of facts, concepts and principles of physics. You will also learn about the unifying patterns and themes of physics. Additionally, you will gain an understanding of the importance of the applications of physics in the world. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Physics tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Physics syllabus (4PH1). You'll study 7 units: Forces and motion Electricity Waves Energy resources and energy transfer Solids, liquids and gases Magnetism and electromagnetism Radioactivity and particles For a full breakdown of course content, download the IGCSE Physics Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. The Edexcel International GCSE Physics exam is available in May/June and Oct/Nov each year. It is assessed over 2 exam papers: Paper 1 4PH1 1P - 2 hour Paper 2 4PH1 2P - 1 hour 15 min We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By participating in our Online GCSE Physics Course, you will gain invaluable skills that you can use in further learning or a wide-range of professions. You will test your creativity and adaptability whilst improve your problem solving, critical thinking, analytical and interpretative skills through learning how to form hypothesis and design experiments to test them. You will also learn how to be a conscientious, responsible and self-regulated learner through an appreciation of the importance of safe experimental work and accurate reporting as scientific methods. Additionally, you will discover the benefits of open-mindedness and social responsibility by evaluating, in terms of their scientific knowledge and understanding, the benefits and drawbacks of real-life applications of science. Furthermore, you will improve your communication and organisational skills as you will be tasked with selecting, organising and presenting information clearly and logically, using appropriate scientific terms and conventions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, by taking part in the CloudLearn GCSE Physics Course, not only will you learn about the fundamental concepts of physics, you will also gain a comprehensive skill set that can be used in a variety of degrees and careers.

ITIL® 4 Specialist: High-Velocity IT: On-Demand This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Introduction to High-Velocity IT High-Velocity IT Approaches High-Velocity IT Operating Models Introduction ITIL Building Blocks for High-Velocity IT Supporting Models and Concepts for Purpose Supporting Models and Concepts for People Supporting Models and Concepts for Progress High-Velocity IT Objectives and Techniques Techniques for Valuable Investments Techniques for Fast Developments Techniques for Resilient Operations Techniques for Co-created Value Techniques for Assured Conformance

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Getting Started The CMI Level 6 Award in Professional Management and Leadership Practice is designed for individuals wishing to develop their professional and leadership skills and who will have the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. The CMI Level 6 Award in Professional Management and Leadership Practice is a concise and shorter course than the Certificate and Diploma and ideal for you if you are a practising or aspiring manager in a role such as: Senior Manager Regional Manager Specialist Manager (with expertise in a specific business or technical function such as quality, finance, risk, marketing, sales IT, human resources etc.) Director You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For learners: Develop professional management and leadership practices Enhance the skills required for the level of responsibility at the senior management level For organisations: Carry out business activities in a senior management and leadership role Provide you with extensive knowledge of management skills focusing on the specific areas appropriate to you and your workplace Key Highlights Are you aspiring for the next Senior Management or Director position that opens up and has a growth mindset? The CMI Level 6 qualification in Professional Management and Leadership Practice offered by the School of Business and Technology London aims at individuals with the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 6 Professional Management and Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated salary of £ 75,270 per annum Regional Manager - With an estimated salary of £ 52,379 per annum Specialist Manager With an estimated salary of £56,872 per annum Director - With an estimated salary of £78,867 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers. You don't need any formal qualifications to study the CMI Level 6 Award in Professional Management and Leadership Practice. However, to be eligible for this course, you must:  Be 19 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 6 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Upon successful completion of their qualification, learners are able to progress to further learning within the suite of Level 6 Qualifications in Professional Management and Leadership Practice - i.e. completing an Award and topping-up to Certificate or Diploma. Why gain a CMI Qualification? The CMI Level 6 Award in Professional Management and Leadership Practice course is perfect if you are a practising or aspiring senior manager and want to improve your management and leadership skills through effective decision-making and strategic leadership. You will develop professional management and leadership practices and enhance the skills required for the level of responsibility at the senior management level. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 7 courses in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 6 Award in Professional Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Professional Management and Leadership Practice Reference No : CMI 601 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the influence of organisational context on management and leadership practice. 2. Understand the practice of professional management and leadership. UNIT2- Developing, Managing and Leading Individuals and Teams Reference No : CMI 602 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles for developing, managing and leading individuals and teams. 2. Know how to develop, manage and lead individuals and teams to achieve results. UNIT3- Organisational Culture Reference No : CMI 603 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of culture within organisational contexts. 2. Understand approaches required to make and sustain cultural change. UNIT4- Strategic Programme and Project Management Reference No : CMI 604 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand programmes and project management in an organisational context. 2. Understand factors and approaches for delivering a strategy for a programme or project management. UNIT5- Innovation and Change Reference No : CMI 605 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand innovation and change within an organisational context. 2. Know how to drive innovation and change. UNIT6- Developing and Leading Strategy Reference No : CMI 606 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing organisational strategy. 2. Know how to develop and lead operational strategy to achieve a strategic aim. UNIT7- Procurement, Purchasing and Contracting Reference No : CMI 607 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of procurement, purchasing and contracting within organisational contexts. 2. Know how to apply the principles of procurement, purchasing and contracting to achieve an operational requirement. UNIT8- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT9- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT10- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT11- Knowledge Management Reference No : CMI 611 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand knowledge management within organisational contexts. 2. Understand the human and cultural dimensions of knowledge management. 3. Know how to develop a strategy to drive knowledge management in an organisational context. UNIT12- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT13- Leading Equality, Diversity and Inclusion Reference No : CMI 613 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the context for leading equality, diversity and inclusion. 2. Know how to lead equality, diversity and inclusion in an organisational context. UNIT14- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. UNIT15- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT16- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT17- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT18- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 60 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Entry Level 1 Functional Skills English Training Course This Functional Skills Entry Level 1 English Course is governed by Ofqual, accredited by Pearson Edexcel making it a nationally recognized credential that will improve your CV while helping you stand out from the rest of the applicants. You will be able to enhance your overall English speaking, listening, writing and reading skills via a range of well-designed and updated course materials. Upon successful completion of this course, you will be prepared with the necessary English skills to advance to this qualification’s higher levels. Why is this course right for you? This comprehensive Functional Skills Entry Level 1 English Course is suitable for: Anyone looking to secure a skill-oriented job Anyone who wants to enhance their English communication skills People of all ages and academic backgrounds Anyone who wants to advance to functional skills level 1 or 2 Anyone who wants to take GCSE English Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this as an English instructor or teacher Anyone who wants to gain in-depth knowledge of functional skills in English Whether you are a beginner into the field of functional English or any professional seeking to reinforce your expertise in basic English, this Functional Skills Entry Level 1 English will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information.  Functional Skills Entry Level 1 English Qualification Purpose and Outcomes This Functional Skills Entry Level 1 English Qualification will help you to: Listen, comprehend, and react to verbal communication in a variety of scenarios Develop an understanding of common words and their effects Use that understanding of common words in various contexts Read common texts at work and in daily life accurately Gain the confidence to read more widely Write common texts and documents clearly and effectively Show a firm command of spelling, punctuation, and grammar Course Curriculum Say the names of the letters of the alphabet Identify and extract the main information from short statements and explanations Follow single-step instructions, asking for them to be repeated if necessary Make requests and ask straightforward questions using appropriate terms and registers Respond to questions about specific information Make clear statements about basic information and communicate feelings and opinions on straightforward topics Understand and participate in simple discussions or exchanges with another person about a straightforward topic Read correctly words designated for Entry Level 1 (see Annexe B) Read simple sentences containing one clause Understand a short piece of text on a simple subject Punctuate simple sentences with a capital letter and a full stop Use a capital letter for the personal pronoun ‘I’ and the first letter of proper nouns Use lower-case letters when there is no reason to use capital letters Write the letters of the alphabet in sequence and in both upper and lower case Spell correctly words designated for Entry Level 1 (see Annexe B) Communicate information in words, phrases and simple sentences How This Course Will Work? This Functional Skills Entry Level 1 English course will help you build a solid foundation in english. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 1 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to the awarding body’s internal verifier once you finish the exam. The writing and reading assessment is available as paper-based for which you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. You need to be registered for the exam three weeks prior to the exam date. The Pearson Edexcel Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 12 65% Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 30 63% Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Progression Opportunities in this Functional Skills Entry Level 1 English Qualification Upon achieving the Pearson Edexcel Functional Skills Qualification in English at Entry Level 1, you can: Progress to Level 1 and Level 2 Study GCSE English Advance to further vocational studies Access a wide range of professions within your chosen field Recognised Accreditation This Functional Skills Entry Level 1 English has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 1 English and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job.  FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 1 English course? This course comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills English entry level 1 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 1 English course, you will receive a Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

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Our Online GCSE Chemistry Course is the international version. This Course provides basic knowledge and understanding of the unifying patterns and themes of chemistry. You will also learn scientific methods which will allow you to form hypotheses and design experiments to test them. The course aims to develop an understanding of the principles of chemistry and then builds on this knowledge looking at the chemistry of the elements, organic chemistry, physical chemistry and chemistry in industry. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Chemistry tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Chemistry syllabus (4CH1). You'll study 5 units: Principles of Chemistry Chemistry of the elements Organic chemistry Physical chemistry Chemistry in industry For a full breakdown of course content, download the IGCSE Chemistry Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel IGCSE Chemistry exam is available in May/June and Oct/Nov each year. It is assessed over 2 exam papers: Paper 1 4CH1/1C - 2 hour exam Paper 2 4CH1/2C - 1 hour exam We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By joining our Online GCSE Chemistry Course, you will gain invaluable skills that can be applied in any field or occupation. Once you have acquired an understanding of chemical facts, concepts and principles, we will test your critical thinking, problem solving and analytical skills. Additionally, you will develop your experimental and investigative skills through an appreciation of the practical nature of chemistry, whilst learning to be a conscientious and responsible worker by implementing correct and safe laboratory techniques. You will also learn about the significance of open-mindedness and social responsibility in the workplace by understanding the widespread importance of chemistry and how materials are used in the world. Furthermore, you will bolster your organisational and communication skills as you will be tasked with selecting, preparing and presenting information clearly and logically, using appropriate scientific terms and conventions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, the skills that you will acquire during the CloudLearn GCSE Chemistry Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.