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3565 Courses in Cardiff delivered On Demand

Six Sigma and Lean Process

5.0(1)

By Course Gate

Lean Six Sigma is a methodology used by project managers worldwide to streamline the business process. It works by breaking down the workflow into manageable stages, improving quality of service, reducing waste and optimising resources. In the Six Sigma and Lean Process, you will learn how to apply the Lean Six framework for your organisation, with step-by-step guidance. In this Lean Six Sigma training program, you will be introduced to improvement tools and techniques that are designed to help you plan and problem-solve more efficiently. Whether you are an aspiring Project Manager or want to take your expertise to the next level, our experienced instructor will walk you through key methodologies proven to drive business performance and enhance customer value in no time. Who is this Course for? This Six Sigma and Lean Process course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Six Sigma and Lean Process - Updated Version Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:20:00 Module 3: The Five Principles of Lean 00:11:00 Module 4: Value and Waste 00:20:00 Module 5: Value Stream Mapping (VSM) 00:20:00 Module 6: The Principles of Flow and Pull 00:15:00 Module 7: Overview of Six Sigma 00:12:00 Module 8: The Define Phase 00:19:00 Module 9: The Measure Phase 00:22:00 Module 10: The Analyse Phase 00:23:00 Module 11: The Improve Phase 00:22:00 Module 12: The Control Phase 00:15:00 Six Sigma and Lean Process - Old Version Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam - Six Sigma and Lean Process 00:20:00 Final Exam Final Exam - Six Sigma and Lean Process 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Six Sigma and Lean Process
Delivered Online On Demand17 hours 53 minutes
£11.99

Selenium Python Automation Testing from Scratch and Frameworks

By Packt

This course will help you learn about the basic and advanced topics for automating tests with Selenium and Python. Without any prior knowledge of Python or automation testing, you will be able to perform automation testing with this practical course.

Selenium Python Automation Testing from Scratch and Frameworks
Delivered Online On Demand18 hours 11 minutes
£56.99

AWS Solutions Architect Associate (SAA-C02) Exam Prep Course - 2021 UPDATED!

By Packt

With this 2-in-1 course, you will get access to AWS Technical Essentials and AWS Certified Solutions Architect - Associate certification exam content.

AWS Solutions Architect Associate (SAA-C02) Exam Prep Course - 2021 UPDATED!
Delivered Online On Demand22 hours
£88.99

Microsoft Excel VBA Programming Training

By Compete High

🚀 Unlock the Power of Microsoft Excel with Our Excel VBA Programming Training Course! 📊 Are you ready to take your Excel skills to the next level? Dive deep into the world of Excel VBA programming and unleash the full potential of this powerful tool! Our comprehensive online course, 'Microsoft Excel VBA Programming Training,' is designed to equip you with the expertise needed to automate tasks, streamline processes, and boost productivity within Excel. Here's what you'll learn in this dynamic course: 📌 Section 1: Introduction Get acquainted with the fundamentals of Excel VBA programming. Understand its significance and explore the vast possibilities it offers to transform your Excel experience. 📌 Section 2: Macros Master the art of creating and executing macros to automate repetitive tasks and significantly reduce manual work. Learn to streamline your workflow like a pro! 📌 Section 3: VBA Editor Navigate the VBA Editor seamlessly. Gain proficiency in using this interface to write, edit, and debug your VBA code effectively. 📌 Section 4: Variables and Procedures Understand the concept of variables and procedures in VBA. Learn how to declare, assign, and utilize them efficiently to optimize your coding process. 📌 Section 5: Loops and IF Statements Discover the power of loops and conditional IF statements. Harness these constructs to create dynamic and responsive Excel applications. 📌 Section 6: Error Handling Learn robust error-handling techniques to troubleshoot issues and create resilient VBA programs. 📌 Section 7: User Defined Functions Unlock the potential of creating custom functions tailored to your specific needs, enhancing Excel's capabilities beyond its default functions. 📌 Section 8: Assignments Apply your newfound knowledge through hands-on assignments and practical exercises to reinforce your skills. 📌 Section 9: Creating Forms Explore the creation of user-friendly forms and interfaces within Excel, making interactions more intuitive and efficient. Whether you're a beginner or have some experience in Excel, this course is tailored to suit your learning needs. With comprehensive modules, real-world examples, and expert guidance, you'll gain the confidence to create powerful VBA scripts and automate Excel operations like never before! Join us today and embark on a transformative journey in mastering Microsoft Excel VBA programming. Elevate your Excel skills and become a proficient VBA programmer! Enroll now and excel in Excel VBA programming! 💡📈✨ Course Curriculum Section 1 - Introduction What is VBA 00:00 Object Orientated Programming 00:00 Section 2 - Macros Macros Initial Setup 00:00 Recording a Macro 00:00 Saving a Macro 00:00 Section 3 - VBA Editor Launching VBA 00:00 VB Editor 00:00 Custom Menu 00:00 Naming Projects 00:00 Modules 00:00 Code Window 00:00 Comments 00:00 Section 4 - Variables and Procedures Introduction 00:00 Vraibales 00:00 Variable Exercise 00:00 What are Procedures 00:00 What are Procedures - Part Two 00:00 What are Procedures - Part Three 00:00 Message Boxes 00:00 Input Box 00:00 Input Box - Part Two 00:00 Basic Navigation 00:00 Sheets 00:00 Draft LessonCell Navigation 00:00 Advanced Sheets 00:00 Offset 00:00 Section 5 - Loops and IF Statements Introduction 00:00 Operators 00:00 Using Variables 00:00 What is Automation 00:00 For Loop 00:00 Do Loops 00:00 IF Statements 00:00 IF Statements - Part Two 00:00 Select Case 00:00 Section 6 - Error Handling Debugging 00:00 Section 7 - User Defined Functions UDFs 00:00 Section 8 - Assignments Introduction 00:00 Exercise 1 - Record a Macro 00:00 Exercise 2 - Duplicating Data 00:00 Exercise 3 - Generate a Report 00:00 Generate a Report - Part Two 00:00 Exercise 4 - Inner and Outer Loops 00:00 Inner and Outer Loops - Part Two 00:00 Inner and Outer Loops - Part Three 00:00 Inner and Outer Loops - Part Four 00:00 Inner and Outer Loops - Part Five 00:00 Section 9 - Creating Forms Form Controls 00:00 Building the Form 00:00 Initialize the Form 00:00 Command Buttons 00:00 Command Buttons - Part Two 00:00

Microsoft Excel VBA Programming Training
Delivered Online On Demand6 hours 17 minutes
£25

Leadership in Teaching Training

By Online Training Academy

Discover the essential skills and insights to excel in educational leadership with our comprehensive course, "Leadership in Teaching Training." Gain expertise across 12 modules covering crucial topics like teacher mentoring, mental health awareness, and effective leadership strategies. Perfect for educators seeking to enhance their impact, this course equips you with the tools to foster a supportive learning environment and lead with confidence. Join us and elevate your teaching career today! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Leadership in Teaching Training covers essential topics to prepare educators for leadership roles within schools. Participants will learn about the fundamentals of effective leadership in teaching, including the importance of confidentiality and understanding legislation related to education. They will explore how good mentoring enhances the quality of teaching and the main areas where teacher leadership can make a difference. The curriculum addresses mental health issues in both adults and children, emphasizing their significance in the workplace and how to support mental well-being. Stress management strategies specific to school environments are discussed, along with the development of skills necessary for teacher leadership roles. Additionally, the course covers understanding mental health challenges in children, as well as special educational needs (SEN) in young adults and children. By the end of the training, learners will be equipped with knowledge and skills to effectively lead and support their colleagues while promoting a positive learning environment. Course Curriculum: Module 01: An Introduction to Leadership in Teaching Module 02: Confidentiality and Legislation Module 03: Effects of Good Mentoring on Quality of Teaching Module 04: Main Areas of Activity in Teacher Leadership Module 05: Mental Health in the Workplace Module 06: Mentoring as Part of Effective Leadership Module 07: Stressors and Stress Management in Schools Module 08: Teacher Leadership Module 09: The Skills of Teacher Leadership Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in Young Adults and Children Module 12: What Teacher Leaders Need to Know Learning Outcomes: Understand leadership roles and responsibilities in educational settings. Apply legislation and confidentiality guidelines in teaching leadership contexts effectively. Evaluate the impact of mentoring on teaching quality and professional development. Identify key areas where teacher leadership influences school operations positively. Recognize mental health challenges and their implications in school environments. Develop skills in mentoring and stress management for effective leadership in schools. CPD 10 CPD hours / points Accredited by CPD Quality Standards Leadership in Teaching Training 2:32:19 1: Module 01: An Introduction to Leadership in Teaching 15:21 2: Module 02: Confidentiality and Legislation 15:08 3: Module 03: Effects of Good Mentoring on Quality of Teaching 09:58 4: Module 04: Main Areas of Activity in Teacher Leadership 23:32 5: Module 05: Mental Health in the Workplace 05:21 6: Module 06: Mentoring as Part of Effective Leadership 07:44 7: Module 07: Stressors and Stress Management in Schools 10:55 8: Module 08: Teacher Leadership 14:12 9: Module 09: The Skills of Teacher Leadership 17:05 10: Module 10: Understanding Mental Health in Children 11:16 11: Module 11: Understanding SEN in Young Adults and Children 11:53 12: Module 12: What Teacher Leaders Need to Know 08:54 13: CPD Certificate - Free 01:00 Who is this course for? Aspiring educators and teachers seeking leadership roles in schools. Educational administrators aiming to enhance leadership skills in teaching contexts. Professionals in educational psychology interested in teacher support and development. Individuals working in special educational needs (SEN) and child mental health. School counselors and advisors focusing on staff and student well-being. Career path School Deputy Headteacher Educational Psychologist SEN Coordinator School Counsellor Teacher Mentor Educational Policy Advisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership in Teaching Training
Delivered Online On Demand2 hours 30 minutes
£12

Level 3 Business Administration

By Training Tale

>> Level 3 Business Administration << Developing a thorough understanding of important advanced Level 3 Business Administration topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Level 3 Business Administration course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Level 3 Business Administration course, learn from the best in the field, and stand out from all other applicants and employees. Learning Outcomes After completing this Level 3 Business Administration course successfully, you will be able to: Describe a variety of management and business types. Carry out many important functions and tasks for HR management. Extract maximum value from performance appraisals and interviews. Develop and implement an effective marketing plan for your organization. Explore financial management objectives and functions. Create business reports. Delegate responsibilities to other employees that help to build an efficient workforce. Supervise and monitor teams and workforces of various sizes and types. Why Choose This Level 3 Business Administration Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Business Administration. Course developed by industry experts. Course MCQ quiz after each module to assess your learning. Course Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Level 3 Business Administration Course 01: Level 3 Business Administration Course 02: Level 2 Diploma in Business Administration Course 03: Level 7 Business Management Course **Others Benefits of Level 3 Business Administration Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 Business Administration course] >> Level 3 Business Administration << Detailed course curriculum of the Level 3 Business Administration Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management >> ------------------ << Assessment Method After completing each module of the Level 3 Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 Business Administration course is highly recommended for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners Requirements Students who intend to enrol in this Level 3 Business Administration course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Candidates who successfully complete this Level 3 Business Administration course may choose from a wide range of careers, including: Administrative Assistant Administrative Director Administrative Manager Business Administration - Facility Manager Business Administration - File Clerk Business Administration - Financial Clerk Client Relations Manager Contract Administrator Office Clerk Certificates Certificate of completion Digital certificate - Included

Level 3 Business Administration
Delivered Online On Demand26 hours
£12

Debt Collector (Debt Management) Diploma Training

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Debt Collector skills? If yes, then you have come to the right place. Our comprehensive courses on Debt Collector will assist you in producing the best possible outcome by mastering the Debt Collector skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Debt Management Plan Course 02: Financial Modelling and Valuation Methods Course 03: Financial Analysis Course 04: Pension Course 05: Principles of Insurance & Insurance Fraud Course 06: Financial Investigator/Fraud Investigator The Debt Collector bundle is for those who want to be successful. In the Debt Collector bundle, you will learn the essential knowledge needed to become well versed in Debt Collector. Our Debt Collector bundle starts with the basics of Debt Collector and gradually progresses towards advanced topics. Therefore, each lesson of this Debt Collector course is intuitive and easy to understand. Why would you choose the Debt Collector course from Compliance Central: Lifetime access to Debt Collector courses materials Full tutor support is available from Monday to Friday with the Debt Collector course Learn Debt Collector skills at your own pace from the comfort of your home Gain a complete understanding of Debt Collector course Accessible, informative Debt Collector learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Debt Collector bundle Debt Collector Curriculum Breakdown of the Debt Collector Bundle Curriculum Breakdown of the Debt Collector Bundle Course 01: Debt Management Plan Module 01: Introduction to Debt Management Introduction to Debt Management Module 02: Long Term and Short Term Debt Long Term and Short Term Debt Module 03: Identifying Your Debt Identifying Your Debt Module 04: Debt Management Plan Debt Management Plan Module 05: Debt Assessment Debt Assessment Module 06: Debt Financing Debt Financing Module 07: Building Budget Building Budget Module 08: Debt Counselling Debt Counselling Module 09: When Is Debt Good? When Is Debt Good? Module 10: Avoiding Debt Problems Avoiding Debt Problems Module 11: How to Handle Debt Collectors How to Handle Debt Collectors Module 12: How to Get Out of Debt How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Laws and Regulations Course 02: Financial Modelling and Valuation Methods Module 01: Basic Financial Calculations Basic Financial Calculations Module 02: Overview of Financial Markets, Financial Assets, and Market Participants Overview of Financial Markets, Financial Assets, and Market Participants Module 03: Financial Statement Modelling Financial Statement Modelling Module 04: Types of Financial Models Types of Financial Models Module 05: Sensitivity Analysis Sensitivity Analysis Module 06: Sales and Revenue Model Sales and Revenue Model Module 07: Cost of Goods Sold and Inventory Model Cost of Goods Sold and Inventory Model Module 08: Valuation Methods Valuation Methods Course 03: Financial Analysis Section-1. Introduction Financial Statement Analysis Objectives Financial Analysis Methods in Brief Ratio Analysis Section-2. Profitability Gross Profit Operating Margin Ratios Net Profit Expense Control Ratios ClassRoom Discussion for some other expenses Use of Profitability Ratio to Understand Competitive advantage and Business Models Section-3. Return Ratio Return on Assets and FIxed Assets Return on Capital Employed Case Study Analysis of three telecom companies Cautions for using return ratios on face value Ratios which help to understand how efficiently assets are used How we measure utilisation of assets not recorded in Balance Sheet Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies Long Term Liquidity Ratios Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations Summarise - Ratios use for operational analysis Dupont Analysis to understand opportunities in optimising return on equity Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales Detecting Manipulation - Wrong Depreciation and others Pricing Decisions How to make Capex Decisions Course 04: Pension Pension Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System Course 05: Principles of Insurance & Insurance Fraud Principles of Insurance & Insurance Fraud Module 01: Principles of Insurance Module 02: General Insurance Module 03: Insurance Fraud Module 04: Underwriting Process Course 06: Financial Investigator/Fraud Investigator Module 01: Introduction to Financial Investigator Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Categories of Financial Crimes Module 05: Financial Crime Response Plan Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Laws against Financial Fraud CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Debt Collector bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Debt Collector. It is also great for professionals who are already working in Debt Collector and want to get promoted at work. Requirements To enrol in this Debt Collector course, all you need is a basic understanding of the English Language and an internet connection. Career path The Debt Collector bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Debt Collector. Debt Recovery Specialist: £20,000 to £35,000 per year Collections Agent: £18,000 to £30,000 per year Credit Control Officer: £22,000 to £35,000 per year Debt Collection Team Leader: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Debt Collector (Debt Management) Diploma Training
Delivered Online On Demand18 hours
£41

Know Your Customer (KYC)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Know Your Customer (KYC)
Delivered Online On Demand
£53

Non-Fiction Writing Workshop Course

5.0(2)

By Training Express

Writing non-fiction isn’t about filling pages — it’s about shaping thoughts into stories that matter. Whether you're crafting memoirs, essays, journalism, or instructional content, the Non-Fiction Writing Workshop Course helps you build confidence and structure with every sentence. This course is tailored for writers who want to sharpen their voice, refine their message, and understand what keeps readers turning the page. No need for flowery jargon or overused phrases — we focus on getting to the point with style and substance. With a mix of timeless writing principles and modern content techniques, you’ll explore narrative structure, clarity, tone, and reader engagement — all from the comfort of your own space. The course blends expert insights with writing exercises that help you develop your own pace and voice. Whether you’re planning a book or aiming to improve articles or blogs, this course supports you in saying exactly what you mean — and making sure it lands well. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Non-Fiction Writing Module 02: Crafting Compelling Non-Fiction Narratives Module 03: Researching Creative Non-Fiction Module 04: Writing Techniques for Non-Fiction Genres Module 05: Editing and Revising Module 06: Publishing and Marketing Learning Outcomes: Identify chemical hazards and understand their toxicological implications. Implement effective chemical storage and handling practices in the workplace. Choose and use personal protective equipment (PPE) with precision. Apply engineering controls to enhance safety in diverse work settings. Demonstrate best practices for laboratory safety and operations. Safeguard against potential risks through a deep understanding of chemical process safety. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Chemical Engineers Safety Officers Researchers Environmental Scientists Facility Managers Process Engineers Occupational Health Specialists Career path Chemical Safety Officer Laboratory Manager Process Engineer Environmental Health and Safety Specialist Research Scientist Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Non-Fiction Writing Workshop Course
Delivered Online On Demand1 hour
£12

Organic Gardening Diploma Course

By iStudy UK

Gardening is said to bring peace in your mind. Interesting, right? You can also bring peace by learning various organic gardening processes. With this course, you will be able to develop your own understanding of organic gardens including vegetables, herbs, fruits and flowers. You will learn professional techniques of growing organic things inside your own garden and also taking good care of them. You will learn about different types of fertilizers that may bring life to your garden. You will also get to know about different compost and control pest so that your precious plants may stay safe. Moreover, you will be able to create own own indoor garden with organic plants. If you think you are ready to take on the challenge of becoming an expert gardener or prepare your own garden, enrol to Organic Gardening Diploma Course now and earn a valuable certification. Course Highlights Organic Gardening Diploma Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Organic Gardening Diploma Course into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Organic Gardening Diploma Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Organic Gardening Diploma Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Organic Gardening Diploma Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Organic Gardening Why Garden Organically? FREE 01:00:00 Planning Your Organic Vegetable Garden FREE 00:30:00 Growing Your Organic Vegetable Garden 00:30:00 Why Grow an Organic Herb Garden? 00:30:00 Growing an Organic Herb Garden 00:30:00 You Have Organically Grown Herbs, Now What? 01:00:00 Organic Garden Fertilizers 00:30:00 Organic Gardening Compost 00:30:00 Why Use Organic Pest Control? 01:00:00 How to Control Garden Pests Organically 00:30:00 How to Bring Your Organic Plants Indoors; for Easy Year Round Growth 00:30:00 Organic Container Gardening 01:00:00 Organic Hydroponic Gardening 00:30:00 Vegetables STARTING WITH THE PLANTS 02:00:00 SOWING AND PLANTING 01:00:00 THE CULTIVATION OF VEGETABLES 01:00:00 THE VEGETABLES AND THEIR SPECIAL NEEDS 02:00:00 BEST VARIETIES OF THE GARDEN VEGETABLES 02:00:00 INSECTS AND DISEASES AND THE METHODS OF FIGHTING THEM 02:00:00 HARVESTING AND STORING 02:00:00 Fruits THE VARIETIES OF POME AND STONE FRUITS 02:00:00 PLANTING: CULTIVATION: FILLER CROPS 01:00:00 PRUNING, SPRAYING, HARVESTING 01:00:00 BERRIES AND SMALL FRUITS 02:00:00 A CALENDAR OF OPERATIONS 01:00:00 CONCLUSION 00:30:00 Mock Exam Mock Exam- Organic Gardening Diploma Course 00:20:00 Final Exam Final Exam- Organic Gardening Diploma Course 00:20:00

Organic Gardening Diploma Course
Delivered Online On Demand28 hours
£25