6513 Courses in Cardiff delivered On Demand

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Making Scope Management More Agile: On-Demand This course is designed and developed by PMP® certified consultants and instructors, with experience coaching and instructing in both predictive, i.e. waterfall, and adaptive, i.e. agile, environments. Its aim is to focus on scope management using either a predictive or an adaptive approach. The Project Management Institute's (PMI®'s) A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is the primary reference, with additional references from PMI®'s Agile Practice Guide. What You Will Learn You Will Learn How to: Apply scope management and quality management processes appropriately Differentiate between product scope and project scope Recognize what is required for a predictive approach to scope management vs. an adaptive approach Articulate on the continuum of project life cycle methods Determine factors that ensure scope management success Progressively elaborate scope through project initiation Progressively elaborate scope through project planning Monitor and control a project, via reporting predictively and adaptively Validating and verifying scope predictively and adaptively Change control to scope, using a predictive and an adaptive approach Getting Started Foundation Concepts Progressively Elaborating Scope Monitoring, Closing, and Changing Scope Closing Project or Iteration Course Summary and Next Steps

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Integrating Design Thinking, Lean and Agile: On-Demand This program provides an overview of Design Thinking, Lean Startup and Agile methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. Developing an innovative idea into a stage of business value realization is a long and tedious journey; it involves different types of thinking and working at different stages of the life of the idea. Broadly speaking, this journey can be classified into 3 stages: deep understanding of user needs and innovating solutions; experimenting with a solution concept through prototyping and validating; and implementing the solution prototype into a commercial solution. Design Thinking, Lean Startup and Agile methods fit perfectly into these 3 stages. This program provides an overview of each of these methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. What You Will Learn At the end of this program, you will be able to: Identify the end-to-end scenario of driving a business through innovation and when each method among Design Thinking, Lean and Agile would be appropriate. Gain an overview of Design Thinking, Lean startup and Agile methods, tools and techniques. Recognize the difference in mindset and focus for each method and shift the mindset based on the stage of the project. Define the process integration points for the three methodologies. Need for Integrating Design Thinking, Lean and Agile The importance of innovation and design thinking Design thinking processes Agile Overview of Design Thinking Design Thinking overview 5 phases of Design Thinking Overview of Lean Introduction to lean Defining value in innovative endeavors Overview of Agile Agile Manifesto Lean and Disciplined Agile Integrating Design Thinking, Lean and Agile Goal of each of the three stages of the business endeavor Mindset and focus needed in the three stages Process integration points for Design Thinking, Lean and Agile Scaling the Integration to Achieve Business Agility Scaling the integration of Design Thinking, Lean Startup and Agile How Scaled Agile Framework (SAFe) achieves integration

Data-Informed Decision Making in Projects: On-Demand Project management professionals constantly need to make project decisions that could be decisive for the outcome of their projects but often do not have sufficient information available to confidently make decisions. As a result, projects are increasingly falling short of delivering on their promises, requiring, more than ever, a data-informed approach to decision-making in the area of project delivery and management. The rapid growth of data comes with various challenges though, which consequently needs consideration of various critical factors for a successful implementation of a data-informed decision-making process in organizations and projects. What You Will Learn At the end of this program, you will be able to: Describe and understand the relevant methods and techniques to identify, acquire, and analyze relevant data points for decision making in projects Articulate analytical questions to focus on the real problems Identify potential shortfalls and gaps in project decision-making and apply actions to mitigate them Introduction to Data-Informed Decision Making The different types of decisions in projects Data-informed decision-making framework Shortcomings with traditional decision-making models Understanding the value of data for project delivery Issues in project management and how data can help solve them The DIKW Pyramid (Data, information, knowledge, wisdom) Types of data in projects Applying Data Analytics Understanding Data Analytics Levels of Data Analytics Data-Informed vs. Data-Driven Challenges and How to Address Them Project data availability and collection Data quality Behavioral blockers and bias Skills and Techniques Data literacy and data fluency Communicating for informed decision-making Monitoring and evaluating project decisions Implementing Data-Informed Decision Making Decision-making strategy and governance Project data culture Continuously improving decision quality Future Outlook for Decision-Making in Projects Data and AI Digital Decisioning

Data-Informed Decision Making in Projects: On-Demand Project management professionals constantly need to make project decisions that could be decisive for the outcome of their projects but often do not have sufficient information available to confidently make decisions. As a result, projects are increasingly falling short of delivering on their promises, requiring, more than ever, a data-informed approach to decision-making in the area of project delivery and management. The rapid growth of data comes with various challenges though, which consequently needs consideration of various critical factors for a successful implementation of a data-informed decision-making process in organizations and projects. What You Will Learn At the end of this program, you will be able to: Describe and understand the relevant methods and techniques to identify, acquire, and analyze relevant data points for decision making in projects Articulate analytical questions to focus on the real problems Identify potential shortfalls and gaps in project decision-making and apply actions to mitigate them Introduction to Data-Informed Decision Making The different types of decisions in projects Data-informed decision-making framework Shortcomings with traditional decision-making models Understanding the value of data for project delivery Issues in project management and how data can help solve them The DIKW Pyramid (Data, information, knowledge, wisdom) Types of data in projects Applying Data Analytics Understanding Data Analytics Levels of Data Analytics Data-Informed vs. Data-Driven Challenges and How to Address Them Project data availability and collection Data quality Behavioral blockers and bias Skills and Techniques Data literacy and data fluency Communicating for informed decision-making Monitoring and evaluating project decisions Implementing Data-Informed Decision Making Decision-making strategy and governance Project data culture Continuously improving decision quality Future Outlook for Decision-Making in Projects Data and AI Digital Decisioning

Personal leadership means taking ownership of your work, being in charge of your decisions, actions, and results without constant intervention from your manager. We will show you how to ask questions to find leadership opportunities and how to ensure you align with the organizational mission, goal and values. Discover the four stages of personal leadership and how you can implement these to reach your desired goals. Learning Objectives Identify opportunities to lead, Implement the four stages of personal leadership, Summarize strategies for getting "unstuck" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the art of guiding and developing individuals within a leadership role through compassionate and supportive coaching and mentoring practices. This involves fostering a culture of growth and learning by providing personalized guidance, constructive feedback, and encouragement to help individuals reach their full potential. By demonstrating empathy, active listening, and a genuine interest in the well-being and development of others, the goal is to create an environment where individuals feel supported, empowered, and motivated to excel both personally and professionally. Learning Objectives The following are some of the key outcomes in this course: Understand the importance of team learning for high performance and psychological safety Identify best practices to coach and mentor your team Apply tools that help build a self-coaching team Target Audience Managers, Team Leaders, Young Professionals

Understand the three steps that are important practices and tools we can use to develop our EI further and how to develop healthy practices and habits. Learning Objectives Understand the three steps that are important practices and tools we can use to develop our EI further and how to develop healthy practices and habits. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Studies show that customers value gestures of appreciation. We will show you various ways for showing appreciation and identify the key components when writing a customer appreciation letter. We will share some tips writing the letter and ensure you increase the emotional connection with your customers. Learning Objectives Summarize importance of a customer appreciation program, Apply methods for showing customer appreciation, Write customer appreciation letters Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams