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>> Diploma in Healthcare Support << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Level 3 Diploma in Healthcare Support prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Level 3 Diploma in Healthcare Support course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing Level 3 Diploma in Healthcare Support course, the learner will be able to: Understand how to promote personal development in care settings. Understand principles of safeguarding adults. Understand how to promote health, safety and well-being in care settings. Understand the principles of infection prevention and control. Understand why effective communication is important in the work setting. Understand working relationships in care settings. Implement good practise in handling information. Gain deep knowledge about mental health problems. Understand the principles of therapeutic group activities. Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history. Recognise the causes and prevalence of suicidal behaviour. Why Choose Level 3 Diploma in Healthcare Support Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Courses are included in this Level 3 Diploma in Healthcare Support Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training **Other Benefits of Level 3 Diploma in Healthcare Support Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 3 Diploma in Healthcare Support course] >> Level 3 Diploma in Healthcare Support << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------------- Assessment Method After completing each module of the Level 3 Diploma in Healthcare Support Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Diploma in Healthcare Support course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 3 Diploma in Healthcare Support course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Level 3 Diploma in Healthcare Support course because it does not require any advanced knowledge or skills. Career path The Level 3 Diploma in Healthcare Support qualification content applies to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Mental Health Support Worker Children and Young People Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant Certificates Certificate of completion Digital certificate - Included

Caring for others isn’t just a job — it’s a calling. This Domiciliary Care Support Worker Course has been developed with the purpose of preparing learners for one of the most vital roles in today’s care sector: supporting individuals to live independently and comfortably in their own homes. Whether you're supporting the elderly, those with disabilities, or individuals recovering from illness, this course helps you understand the core responsibilities of a home-based care worker. From safeguarding principles to effective communication and personal care support, each topic is presented in a clear and approachable format suitable for learners at all levels. With increasing demand for home-based care across the UK, now’s the time to gain in-depth knowledge that reflects both professional standards and day-to-day responsibilities. You’ll explore key aspects of health, nutrition, medication awareness, and respectful support, all with a firm focus on the dignity and wellbeing of those in care. Delivered fully online, this flexible training suits learners with busy schedules and provides a clear understanding of how to confidently take on a support role within domiciliary care settings. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) This masterclass Domiciliary Care Support Worker online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Domiciliary Care Support Worker course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant 100% online learning experience and enrol in our Domiciliary Care Support Worker course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the Domiciliary Care Support Worker course: Module 01: Introduction to Domiciliary Care Module 02: Health and Safety for Domiciliary Carers Module 03: CSTF Infection Prevention and Control Module 04: CSTF Resuscitation - Basic Life Support Module 05: Medication Management and Administration Module 06: CSTF Information Governance Module 07: CSTF Conflict Resolution Module 08: Mental Health Care Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Domiciliary Care Support Worker course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Domiciliary Care Support Worker course is open to all, with no formal entry requirements. Career path Upon successful completion of the Domiciliary Care Support Worker Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as  IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s tech-driven world, IT support is an essential service for businesses of all sizes. This course offers you the foundational skills required to excel in the fast-paced IT support field. By focusing on the key areas such as troubleshooting, system maintenance, network management, and customer support, this course ensures you're equipped to handle the demands of an IT support role with confidence. The lessons are designed to be easy to understand, even for those with little prior technical knowledge, making it ideal for anyone looking to enter this crucial industry. The IT Support - Essential Skills Course provides a solid introduction to the core elements of IT support. With step-by-step guidance, you’ll learn how to solve common technical problems, manage IT infrastructure, and assist users efficiently. As businesses increasingly depend on technology, IT support professionals are more in demand than ever. Whether you're looking to start a new career or enhance your current skill set, this course ensures that you gain the essential tools and knowledge to succeed in the dynamic IT support landscape. Key Features CPD-Accredited IT support course Instant e-certificate Fully online, interactive IT Support course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Support course to excel! IT Support is a rapidly growing field that is in high demand. Businesses of all sizes need IT support professionals to help them keep their systems running smoothly. This bundle is the perfect way to get started in a career in IT Support. It includes 10 courses that will teach you the essential skills you need to succeed. This IT support bundle includes the following courses: Course 01:Functional Skills IT Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Awareness Training Course 05: Display Screen Equipment (DSE) Training Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python Programming: Beginner To Expert Course 09: Basics of WordPress: Create Unlimited Websites Course 10: Machine Learning Basics Learning Outcomes: Understand the basics of IT Use Microsoft Office Suite effectively Protect systems from cyber attacks Use DSE equipment safely Operate CCTV systems Manage customer relationships Program in Python Create websites with WordPress Learn the basics of machine learning Accreditation All of our courses included in this IT Support bundle are fully accredited. Certification Once you've successfully completed your IT Support course, you will immediately be sent digital certificates for the bundle courses. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 51 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn about IT support Anyone who wants to start a career in IT support Anyone who wants to advance their career in IT support Requirements There are no formal requirements for this IT support bundle courses to be enrolled. Career path T support technician: £20,000 - £30,000 IT support engineer: £30,000 - £40,000 IT support manager: £40,000 - £50,000 IT security analyst: £45,000 - £60,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Step into the realm of lifesaving expertise with our Basic Life Support Training course. In a world where emergencies can strike at any moment, equipping yourself with the essential skills to respond effectively is paramount. Delve into modules designed to empower you with the knowledge and techniques necessary to intervene confidently in critical situations. From mastering adult resuscitation techniques to understanding the nuances of infant care, each module hones your abilities to act swiftly and decisively. With statistics revealing that over 30,000 out-of-hospital cardiac arrests occur annually in the UK alone, the demand for individuals proficient in Basic Life Support is ever-present. Whether you're a healthcare professional seeking to enhance your skills or a concerned citizen eager to make a difference, our course provides the pathway to becoming a vital link in the chain of survival. Enrol now and embark on a journey where your actions could mean the difference between life and death. Join us in making a tangible impact in your community today. Key Features: CPD Certified Basic Life Support Training Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Basic Life Support Module 02: Basic Life Support for Adults Module 03: Basic Life Support for Children Module 04: Basic Life Support for Infants Module 05: Cardiopulmonary Resuscitation Objectives Module 06: Airway Management Module 07: Relief of Choking Module 08: Initial Assessment Objectives Learning Outcomes: Identify basic life support principles for adults, children, and infants. Demonstrate effective cardiopulmonary resuscitation techniques following established objectives. Apply airway management skills to ensure proper breathing assistance. Execute relief techniques for choking situations promptly and effectively. Perform initial assessments accurately to determine appropriate actions. Develop proficiency in basic life support through comprehensive module progression. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Life Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Life Support Training. Moreover, this course is ideal for: Healthcare professionals seeking foundational life-saving skills enhancement. Individuals pursuing roles in emergency response teams or medical settings. Parents, caregivers, and childcare providers desiring essential life support knowledge. Fitness instructors or sports coaches interested in emergency preparedness. Teachers, community leaders, or volunteers aiming to support public safety initiatives. Requirements There are no requirements needed to enrol into this Basic Life Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Life Support Training course. Career path After finishing this Basic Life Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Life Support Training are: Emergency Medical Technician - £20K to 35K/year. Paramedic - £25K to 45K/year. Nurse - £24K to 40K/year. Firefighter - £22K to 40K/year. Healthcare Assistant - £18K to 25K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Youth Support Worker course will teach you a thorough understanding of the youth mind and assistance you to be a guide for them by making a strong relationship. The programme ensures that you do the proper utilisation of youth abilities and intelligence.  This online course will introduce you to Youth Work and its importance. It will help you with your behaviour towards the youth by trained you with the core skills and principles of youth workers. You will be acquainted with the factors that influence the youth, the reasons for their stress, and how to deal with them. The course will cover the ethical issues regarding youth work and worker, and the role of the National Youth Agency on it. By completing the programme, you can gain the knowledge to promote a supportive environment for youth in their mental, social or working miseries. Though the course does not need any prior experience, it can add value to your career.  Who is this Course for? This Youth Support Worker course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Youth Support Worker Introduction to Youth Work 00:05:00 Understanding Youth Work 00:10:00 Ethical Conduct and Principles in Youth Work 00:10:00 Societal Influence on Youth 00:10:00 Influence of Media on Youth 00:05:00 The National Youth Agency (Nya) 00:10:00 The EU on Youth Work 00:05:00 Career as a Youth Worker 00:05:00 Dealing with Stress 00:05:00 Mock Exam Mock Exam - Youth Support Worker 00:20:00 Final Exam Final Exam - Youth Support Worker 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you looking to enhance your Family Support Worker skills? If yes, then you have come to the right place. Our comprehensive course on Family Support Worker will assist you in producing the best possible outcome by mastering the Family Support Worker skills. The Family Support Worker course is for those who want to be successful. In the Family Support Worker course, you will learn the essential knowledge needed to become well versed in Family Support Worker. Get 2 Free Courses with the Family Support Worker and Safeguarding Training Course 01: Safeguarding: Child Abuse & Violence Course 02: Counselling & Mental Health Support Training Our Family Support Worker course starts with the basics of Family Support Worker and gradually progresses towards advanced topics. Therefore, each lesson of this Family Support Worker course is intuitive and easy to understand. Why would you choose the Family Support Worker course from Compliance Central: Lifetime access to Family Support Worker course materials Full tutor support is available from Monday to Friday with the Family Support Worker course Learn Family Support Worker skills at your own pace from the comfort of your home Gain a complete understanding of Family Support Worker course Accessible, informative Family Support Worker learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Family Support Worker Study Family Support Worker in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Family Support Worker Course Family Support Worker Curriculum Breakdown of the Family Support Worker Course Module 01: Introduction to Family Support Work Module 02: Solving Family Issues - Part 1 Module 03: Solving Family Issues - part 2 Module 04: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Legislation, Policy and Guidance Module 07: Understanding Child Development Module 08: Caring for Children Module 09: Healthy Food, Healthy living Module 10: Keeping Children Healthy & Safe Module 11: Child Protection Module 12: Coronavirus: The Outbreak Module 13: Sources, Symptoms & Spreading of the Coronavirus Module 14: The Vaccine, the Treatments and the Prevention of Nov Corona CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Family Support Worker course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Family Support Worker. It is also great for professionals who are already working in Family Support Worker and want to get promoted at work. Requirements To enrol in this Family Support Worker course, all you need is a basic understanding of the English Language and an internet connection. Career path Family Support Worker: £20K to £30K per year Child Protection Officer: £25K to £35K per year Youth Worker: £18K to £28K per year Social Services Assistant: £20K to £32K per year Domestic Violence Advocate: £22K to £35K per year Foster Care Coordinator: £25K to £40K per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Support Worker: Adults Support Worker Are you interested in learning more about the psychology of the elderly? The Adults Support Worker course can then be tried out. This Adults Support Worker course is a great place to start if you're interested in working with adults. The Adults Support Worker course begins by covering the fundamentals of Adults Support Worker. You will gain a thorough understanding of Adults Support Worker from it, including important ideas, practical tips, and in-depth information. Also, the Adults Support Worker course will teach you about the Effects of Mental Health in Old Age and Introduction to Adults Support Worker Psychology. You will be equipped to handle life's challenges and aware about enhancing health and wellbeing after completing this Adults Support Worker course. So why are you still waiting? Enrol right away in this Adults Support Worker course! Your career will benefit from your completion of our Adults Support Worker programme. Learning outcome You will learn about the basics of Adults Support Worker Adults Support Worker will teach you about Psychology of Older Age You will know the Impact of Mental Health in the Old Age by Adults Support Worker course By enhancing health and wellbeing with the guidance of the Adults Support Worker programme, you will be able to succeed in life. Main Course: Adults Support Worker Special Offers of this Support Worker: Adults Support Worker Course This Support Worker: Adults Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Adults Support Worker Course Instant access to this Support Worker: Adults Support Worker Course Get FREE Tutor Support to this Support Worker: Adults Support Worker Course Support Worker: Adults Support Worker You must have a specific set of skills to succeed in today's competitive world. This comprehensive Adults Support Worker: Adults Support Worker training course will teach you the most in-demand skills to jump-start your career while also expanding your current knowledge and skills. Who is this course for? Support Worker: Adults Support Worker Anybody, including students, recent graduates, and job seekers, who wants to improve their knowledge and abilities can enrol in this Support Worker: Adults Support Worker course. Requirements Support Worker: Adults Support Worker To enrol in this Support Worker: Adults Support Worker Course, students must fulfil the following requirements. To join in our Support Worker: Adults Support Worker Course, you must have a strong command of the English language. To successfully complete our Support Worker: Adults Support Worker Course, you must be vivacious and self driven. To complete our Support Worker: Adults Support Worker Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Support Worker: Adults Support Worker Course. Career path Support Worker: Adults Support Worker Our Support Worker: Adults Support Worker course can be used to help you get the position in the career you choose.