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1528 Courses delivered Live Online

Better Business Cases Practitioner: Virtual In-House Training

By IIL Europe Ltd

Better Business Cases™ Practitioner: Virtual In-House Training Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the practitioner course is to develop a candidate's ability to deliver a comprehensive business case, through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this Practitioner course, a candidate will be able to start applying the model to a real business case development project. What You Will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and to establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraint, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Better Business Cases Practitioner: Virtual In-House Training
Delivered OnlineFlexible Dates
Price on Enquiry

Professional Scrum Master Foundation

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Professional Scrum Master Foundation is appropriate for Scrum Masters and people who are interested in Scrum projects. It will be useful for: Product Owners Scrum Masters Developers Team Leaders Overview The emphasis of the training is the practical application of Scrum. The course gives various knowledge on the logic of Scrum and the way it functions. You will learn about the roles of all participants in a Scrum project. You will also learn about different challegnes you may encounter and how to resolve them. The Professional Scrum Master Foundations course is the perfect introduction, reboot or refresher to Scrum. This course is for teams or anyone wanting to experience the Scrum way of working. The case for Agility Learn about Agile Manifesto, values and principles and how can agile bring more value and manage risks compared with traditional delivery approaches. Scrum Framework Understand Scrum Framework and the life cycle of Scrum including the events, artifacts and roles and responsibilities. Running a Sprint Deep dive into each of the events and discuss user stories, estimations, groomings, Definition of Done and Definition of Ready and how can we deliver value incrementaly. The role of the Scrum Master How can you be a servant leader of your team and support different stakeholders engagement? ÿFacilitation, coaching and ensuring transparency. Backlog and estimations Learn the importance of Product backlog in Scrum, prioritization and estimations at different levels (ex: release; sprint) Working with people and teams We will discuss motivation, communication and clarity, giving feedback, team development and effective conflict resolution. Continuous Improvement Assist your team to improve both the means and ends of their work by supporting them in problem detection and resolution as well as foster the culture of continuous improvement.

Professional Scrum Master Foundation
Delivered OnlineFlexible Dates
Price on Enquiry

BA27 - Writing and Managing Effective Requirements

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

BA27 - Writing and Managing Effective Requirements
Delivered OnlineFlexible Dates
Price on Enquiry

Adobe Photoshop Training course One to One Weekends

By Real Animation Works

Photoshop pay per hr training flexible time weekend evening

Adobe Photoshop Training course One to One Weekends
Delivered in London or OnlineFlexible Dates
£360

Preliminary Electronic Security Course

By Hi-Tech Training

The Preliminary Electronic Security Course is an introductory (or revision) course designed to provide participants who have no previous Electrical or Electronics experience with the background skills required to attend the CCTV Installation Course, Access Control Course or Fire Alarm Foundation Course. The course gives both an introduction to electronics and electronic security and shows how the two fields merge together. Ideal for a beginner wishing to learn more about this fascinating area. A large practical content is guaranteed. The day will be an excellent learning experience with a skilled instructor. It is a great introduction to the other courses we provide.

Preliminary Electronic Security Course
Delivered Online
£85 to £685

Comprehensive 3ds Max Course Fundamentals to Intermediate Online or In-Person Training

By Real Animation Works

Face to face training customised and bespoke. Online or Face to Face

Comprehensive 3ds Max Course Fundamentals to Intermediate Online or In-Person Training
Delivered in London or OnlineFlexible Dates
£600

Unity 3D Game Design Training Course (Live Online Only)

By London Design Training Courses

Why Choose Unity 3D Game Design Training Course? Course Link Unity transforms ideas into reality, offering limitless possibilities for 2D and 3D games, VR, AR, and AI experiences. From films to architecture, training videos, and interactive tutorials, Unity revolutionizes industries with its interactive engagement, making it the top choice for solutions. Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm Is Unity Good for Beginners? Definitely! Unity is an ideal starting point for beginners in game development. It offers an accessible platform to learn state logic and C# programming, making it popular among new programmers. Whether you choose self-guided or structured learning, Unity provides a strong foundation for 3D game development. Coding in Unity? Coding is optional in Unity, thanks to the visual scripting tool, Bolt. Users can implement ideas without coding using flow graphs and state graphs for low-level and high-level logic. Paid tools like PlayMaker and Adventure Creator offer more advanced gameplay and AI behaviors. How Does Unity's Game Engine Work? Unity operates as a versatile scene player, initializing settings for graphics, audio, and input devices at game start. It loads scenes with assets and game objects, executing a cycle that renders scenes, runs physics simulations, and handles events, providing a seamless and dynamic game experience. Is Unity Good for Beginners? Definitely! Unity is an ideal starting point for beginners in game development. It offers an accessible platform to learn state logic and C# programming, making it popular among new programmers. Whether you choose self-guided or structured learning, Unity provides a strong foundation for 3D game development. 10-hour Unity 3D Game Design Training Course: Module 1: Introduction to Unity 3D (2 hours) - What is Unity 3D and why use it for game design? - Understanding the Unity 3D interface - Creating and managing projects in Unity 3D - Importing and managing assets in Unity 3D - Understanding game objects and components in Unity 3D Module 2: Game Mechanics (2 hours) - Basic game mechanics and concepts - Player movement and camera control - Creating and controlling game objects - Working with physics and collision detection - Creating interactive environments Module 3: Scripting with C# (2 hours) - Introduction to C# scripting language - Understanding variables and data types in C# - Creating and using functions in C# - Controlling game objects with C# - Understanding game loops and events Module 4: User Interfaces and Audio (2 hours) - Designing user interfaces in Unity 3D - Creating and using buttons, sliders, and input fields - Audio import and editing in Unity 3D - Creating and controlling game sound effects and background music Module 5: Optimization and Deployment (2 hours) - Understanding game optimization in Unity 3D - Optimizing game performance with scripting - Building and testing games for desktop and mobile platforms - Publishing games on the web or app stores Introduction to Unity: - Introduction to gaming and the game development process - Unity Basics - Interface - Inspector - Project and Hierarchy Starting Making a Game: - Working with Projects - Creating Projects - Importing Geometry - Importing Textures - Using the terrain generator to make the terrain - Creating basic primitives in Unity Materials: - Working with materials 1 - Working with materials 2 - Finishing materials on all objects Lighting: - Creating lights - Adjusting Lights - Creating Sunlight Animation: - Animating objects - Animating lights - Adjusting Animations Audio: - Adding Sound - Interacting with sound - Modifying sound Programming Tools: - JavaScript - Editor for JavaScript - Variables and functions - Simple programming Testing: - Testing the game - Fixing bugs - Making changes in games Building the Game: - Game authoring Settings - Building the game for windows - Playing the game Utilize Unity Pro, the ultimate real-time development platform, to craft 3D, 2D, VR, and AR experiences across diverse industries. From games to auto, AEC, and film, Unity Pro empowers you to create immersive content with multi-platform support. Visit https://www.unity.com/ to kickstart your journey today, enabling faster iterations and business growth through unparalleled development capabilities.

Unity 3D Game Design Training Course (Live Online Only)
Delivered OnlineFlexible Dates
£330

BA03 - Writing Effective Business Cases

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves. Overview Understand the role of the business analyst within the business case process Understand the main professional associations and standards that support business analysts in the industry Discuss the benefits of business case creation Explore how to define the business need Describe the role of the business analyst in supporting the enterprise to determine how to optimally invest in the right project initiatives Explain how to identify stakeholders and the significance to the pre-project activities Discuss the importance of analyzing the enterprise Describe and explore the activities performed to assess the current business environment Explain how a business analyst describes a ?future? state environment including how to identify gaps in enterprise capabilities Present and explore how to define the scope of a solution Describe the activities performed and techniques used to determine viable solution options Explore various techniques for evaluating solution options including feasibility and risk analysis Thoroughly understand the purpose of conducting a feasibility assessment Discuss and practice a number of business analysis techniques that support the business case process Explore the components of a business case Describe how the business case supports decision makers in making go/no-go decisions Demonstrate how to assemble the output from pre-project activities into a well-structured business case Present techniques for presenting business cases to top level managers and obtaining buy-in Discuss methods for preparing for challenges during business case delivery Students learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas. Introduction Module Learning Objectives What is Business Analysis Polling Question International Institute of Business Analysis BABOK© Guide Components Project Management Institute Business Analysis for Practitioners: A Practice Guide BABOK© Guide Knowledge Areas Benefits of Business Analysis Polling Question A Business Analyst can Influence Project Success Factors Challenges of Business Analysis Polling Question Purpose of a Business Case Exercise 1a: What Should a Business Case Include Define the Business Case Elements What to Look Out For Who is Involved Exercise 1b: Review Business Case Outline Module Learning Objectives Pre-Project Activities & the Business Analyst Module Learning Objectives The Definition of a Business Analyst The Role of a Business Analyst Responsibilities of a BA BA Role vs. PM Role Business Analysis vs. Systems Analysis Business Analysis Competencies Polling Question Business Analyst Role and Stakeholders Exercise 2a: Review the Case Study What is a Stakeholder? The Importance of Stakeholders Stakeholder Identification Tips for Identifying Stakeholders Other Stakeholder Tips Stakeholder Identification/Analysis Exercise 2b: Identify Roles and Responsibilities Stakeholder Map Stakeholder Matrix & Onion Diagrams A Stakeholder Map Onion Diagram Exercise 2c: Why do we Need to Understand the Enterprise? Why Study the Enterprise? What is Enterprise Architecture? What is Strategy Analysis? About Strategy Analysis Purpose of Strategy Analysis When to Perform Strategy Analysis Strategic Planning Module Summary The Needs Assessment Process Module Learning Objectives Business Need Defined Define Business Need The Needs Assessment Process Problem or Opportunity Exercise 3a: Problem/Opportunity Identification Understanding Why Situation Statements Business Need and Current State Determine the Stakeholders Polling Question Goals and Objectives Polling Question Exercise 3b: Give 3 Examples of Business Goals Define Business Need Techniques Exercise 3c: Identify the Business Need Definition of Strategy Analysis When Business Strategy is not Driving Project Definition Typical Project Profile The Executive Paradox Solution to the Paradox Exercise 3d: Describe 3 Outcomes You Would Expect from the Case Study The Four ?Ares? Understand How to Create a Business Model Business Model Example Exercise 3e: Create a Business Model The Business Case Approach Financial and Strategic Measurement Tools Module Summary Determining the Required Capabilities & Defining Solution Scope Module Learning Objectives Business Need and Current State Purpose of Analyzing the Current State Analyzing Current Capabilities and Process Capabilities Defined Techniques for Analyzing the Current State Define the Future State Techniques for Defining the Future State Assess Capability Gaps Stakeholders Involved when Reviewing Capability Gaps Discussion: Assessing New Capabilities Defining Solution Scope Determining Scope Boundary How to Define Solution Scope Defining Solution Scope Project Scope and Product Scope Scope Modeling Techniques Used to Define Scope Define Scope Boundaries Modeling Scope: Context Diagram Exercise 4a: Create a Context Diagram from the Case Study Communicating Solution Scope to Stakeholders Stakeholders Participating in Scope Activities Exercise 4b: Discuss Managing Expectations Module Summary Assessing Feasibility & Proposing Solution Options Module Learning Objectives Financial Analysis Purpose of Financial Analysis Costs versus Benefits Financial Models Timing for Assessing Financial Benefits Risk Assessing Risks Risk Process Exercise 5a: Identifying Risks Risk Analysis Capturing and Categorizing Risks Risk Strategies Tolerance for Risk Determining Solution Options Solution Option Process Determining and Analyzing Solution Options Brainstorming Conducting an Outcomes Focused Brainstorming Session Stakeholders Involved in Determining Solution Options Exercise 5b: Determining Solution Options Feasibility Analysis Discussion: Ranking Solution Options Discussion: Recommending the Most Viable Option Exercise 5c: Assess the Most Viable Options Solution Approach Definition Exercise 5d: Review the Business Case Templates Module Summary Packaging & Presenting the Business Case Module Learning Objectives Circumventing a Business Case Documenting the Business Case Value of the Business Case Process Business Case Components Business Case Techniques Build a Convincing Business Case Discussion: Identifying Decision Criteria Exercise 6a: Supporting a Go/No Go Decision Packaging the Business Case Planning Business Case Delivery Discussion: Planning Stakeholder Buy-in Information and Communication Needs in the Business Case Process Presenting your Business Case Exercise 6b: Anticipating and Responding to Challenges Module Summary Course Wrap Up Course Summary Questions Additional Resources Thank You Additional course details: Nexus Humans BA03 - Writing Effective Business Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA03 - Writing Effective Business Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

BA03 - Writing Effective Business Cases
Delivered OnlineFlexible Dates
Price on Enquiry

The Machine Learning Pipeline on AWS

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is intended for: Developers Solutions Architects Data Engineers Anyone with little to no experience with ML and wants to learn about the ML pipeline using Amazon SageMaker Overview In this course, you will learn to: Select and justify the appropriate ML approach for a given business problem Use the ML pipeline to solve a specific business problem Train, evaluate, deploy, and tune an ML model using Amazon SageMaker Describe some of the best practices for designing scalable, cost-optimized, and secure ML pipelines in AWS Apply machine learning to a real-life business problem after the course is complete This course explores how to use the machine learning (ML) pipeline to solve a real business problem in a project-based learning environment. Students will learn about each phase of the pipeline from instructor presentations and demonstrations and then apply that knowledge to complete a project solving one of three business problems: fraud detection, recommendation engines, or flight delays. By the end of the course, students will have successfully built, trained, evaluated, tuned, and deployed an ML model using Amazon SageMaker that solves their selected business problem. Module 0: Introduction Pre-assessment Module 1: Introduction to Machine Learning and the ML Pipeline Overview of machine learning, including use cases, types of machine learning, and key concepts Overview of the ML pipeline Introduction to course projects and approach Module 2: Introduction to Amazon SageMaker Introduction to Amazon SageMaker Demo: Amazon SageMaker and Jupyter notebooks Hands-on: Amazon SageMaker and Jupyter notebooks Module 3: Problem Formulation Overview of problem formulation and deciding if ML is the right solution Converting a business problem into an ML problem Demo: Amazon SageMaker Ground Truth Hands-on: Amazon SageMaker Ground Truth Practice problem formulation Formulate problems for projects Module 4: Preprocessing Overview of data collection and integration, and techniques for data preprocessing and visualization Practice preprocessing Preprocess project data Class discussion about projects Module 5: Model Training Choosing the right algorithm Formatting and splitting your data for training Loss functions and gradient descent for improving your model Demo: Create a training job in Amazon SageMaker Module 6: Model Evaluation How to evaluate classification models How to evaluate regression models Practice model training and evaluation Train and evaluate project models Initial project presentations Module 7: Feature Engineering and Model Tuning Feature extraction, selection, creation, and transformation Hyperparameter tuning Demo: SageMaker hyperparameter optimization Practice feature engineering and model tuning Apply feature engineering and model tuning to projects Final project presentations Module 8: Deployment How to deploy, inference, and monitor your model on Amazon SageMaker Deploying ML at the edge Demo: Creating an Amazon SageMaker endpoint Post-assessment Course wrap-up Additional course details: Nexus Humans The Machine Learning Pipeline on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Machine Learning Pipeline on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Machine Learning Pipeline on AWS
Delivered OnlineFlexible Dates
Price on Enquiry

Certified Agile Service Manager (CASM)©

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The target audience for the CASM course is Anyone interested in learning about Agile and Scrum from a products and process perspective Process owners and process designers Developers who are interested in helping make processes more agile Managers who are looking to bridge multiple practices into a DevOps environment Employees and managers responsible for designing, re-engineering or improving process Consultants guiding their clients through process improvement and DevOps initiatives Internal and external suppliers Process stakeholders Overview The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: What does it mean to 'be agile?' The Agile Manifesto, its core values, and principles Agile concepts and practices including ITSM, Kanban, Lean and DevOps Learn about SCRUM from a product and process perspective Agile thinking and values into service management Scrum roles, artifacts, and events as it applies to both products and processes The two aspects of Agile Service Management: Agile Process Improvement-ensuring processes are lean and deliver 'just enough' control Agile Process Design-applying Agile practices to process design projects This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification. Why Agile Service Management? Challenges Today What is IT Service Management? What is Agile? Agile Manifesto and Principles What Does It Take To Be Agile? Agile Service Management What is Agile Service Management? Agile Service Management Goals, Objectives and Benefits Two Aspects: Agile Process Engineering & Agile Process Improvement Leveraging Related Guidance DevOps ITIL Site Reliability Engineering Lean Scrum Agile Service Management Roles Relationship to Scrum roles Agile Practice Owner Agile Service Management Team Agile Service Manager Agile Process Engineering Agile Processes How Processes Deliver Value Waterfall vs Agile Process Engineering Relationship to Scrum Events & Artifacts Minimum Viable Process Microprocess Architectures Service Management Architecture Agile Service Management Artifacts Practice Backlog Spring Backlog Increment Agile Service Management Events Planning The Sprint Sprint Planning Process Standups Sprint Review Sprint Retrospective Agile Process Improvement Why Process Improvement is Important Process Improvement Goals Process Improvement Reviews Sustaining Improvements Automation

Certified Agile Service Manager (CASM)©
Delivered OnlineFlexible Dates
£1,590