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This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours This course is intended for This course is intended for working professionals in various job roles, both native and non-native English speakers, who use formal and informal written communications in the course of business, and who seek to improve their grammar usage. Overview Upon successful completion of this course, students will be able to: ?Examine nouns, pronouns, and verbs. ?Identify adjectives and adverbs. ?Identify prepositions, conjunctions, and interjections. ?Identify some important rules of grammar and some commonly made grammatical errors. ?Identify grammar rules regarding correct punctuation. ?Identify problematic sentence fragments, run-ons, and comma splices, as well as effective methods of rewriting sentences so that they are clear and complete. ?Identify methods for improving word choices. ?Identify methods for building effective sentences. ?Identify methods for editing text effectively. You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional life. You need to state your ideas clearly and concisely in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Improving your grammar will help you deliver polished and professional written communications. Correct grammar and a refined, concise writing style can help you clearly express your ideas to others, streamline the directions and instructions that you deliver, and create impressive presentations and reports. 1 - Identifying Nouns, Pronouns, and Verbs Identify Parts of Speech Identify Nouns Identify Pronouns Identify Verbs 2 - Identifying Adjectives and Adverbs Use Adjectives Use Adverbs 3 - Identifying Prepositions, Conjunctions, and Interjections Use Prepositions Use Conjunctions Use Interjections 4 - Identifying Rules Monitor Sentence Structure Monitor Modifiers Avoid Common Errors 5 - Identifying Correct Punctuation Use Parentheses Correctly Use Commas, Semicolons, Colons, Em Dashes, and Quotation Marks Correctly Use Numbers, Symbols, and Capitalization Correctly 6 - Identifying Sentence Fragments, Run-ons, and Comma Splices Identify and Resolve Sentence Fragments Identify Run-ons, Comma Splices, and Solutions 7 - Improving Word Choices Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms 8 - Building Effective Sentences Write with Purpose Consider the Audience Consider the Context 9 - Editing Effectively Use Correct Spelling Check Your Work

Duration 1 Days 6 CPD hours This course is intended for The target students for this course are office professionals with a foundational understanding of Adobe Acrobat Pro DC who want to use the advanced productivity features and the creative features of Acrobat Pro DC. Overview In this course you will create and manage PDF documents. Students will: Customize the Acrobat Pro DC workspace. Create PDFs from technical documents. Enhance PDF documents. Create interactive PDF forms. Finalize PDF files for commercial printing. In this course, students will learn to use advanced document tools and modify document properties, compare documents, enhance scans, as well as enhance documents by adding rich media such as sound, video, and interactive buttons. Students will learn to use the measurement tool, the distance tool, the perimeter tool and the area tool. Students will create interactive forms from a Word document or InDesign document, add form elements, add check boxes and radio buttons, and distribute forms for feedback. Students will understand the importance of accessibility and test for accessibility. Finally, students will understand signatures, create signatures, and add signatures to a document. 1 - Introduction Introduction 2 - Advanced Document Tools Using Document Properties Comparing Documents Enhancing Scans 3 - Adding Rich Media Adding Sound Adding Video Adding Buttons 4 - Using the Measurement Tools Understanding the Measurement Tool Using the Distance Tools Using the Perimeter Tool Using the Area Tool 5 - Creating Forms Creating a Form from a Word Document Creating a Form from InDesign Adding Form Elements Adding Check Boxes and Radio Buttons Distributing Forms 6 - Understanding Accessibility What is Accessibility? Running an Accessibility Test 7 - Creating Signatures and Certificates What is a Digital Signature? Creating a Digital Signature Adding a Signature to a Document 8 - Conclusion Course Recap Additional course details: Nexus Humans Adobe Acrobat Pro DC - Advanced training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Adobe Acrobat Pro DC - Advanced course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you?re going to succeed in today?s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem. 1 - Getting the Facts Straight The first session will go over basic financial terms Explore their role in company finances Governing organizations in their area. 2 - The Accounting Cycle Four phases of the accounting cycle Key concepts: cash vs. accrual methods 3 - The Key Reports Take a close look at balance sheets and income statements Review cash flow statements and statements of retained earnings 4 - Keeping Score Explain the chart of accounts and single vs. double entry accounting. 5 - A Review of Financial Terms Introduction to some additional financial terms. 6 - Understanding Debits and Credits De-mystify accounting terms: debits and credits. 7 - Your Financial Analysis Toolbox Sources for financial data Tips on weeding out useless information Calculate common ratios Read an annual report, and some useful decision-making tools. 8 - Identifying High and Low Risk Companies Guidelines for identifying high and low risk companies. 9 - The Basics of Budgeting What is a budget? How a budget fits into the big picture The budgeting process 10 - Working Smarter Basic checklist of computer skills required for success How to choose an accounting package 11 - People and Numbers Dealing with finances Expense Reports Making cuts to someone?s pay? Provide tips on what to do. Additional course details: Nexus Humans Accounting Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accounting Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

LEARN HOW IRIDOLOGY CAN MAKE A HUGE CONTRIBUTION TO ANY COMPLEMENTARY PRACTICE A MESSAGE FROM THE AUTHOR I want to welcome you most warmly to the study of Iridology. Students of our course have taken their knowledge out into the world of practice and they have been able to see more penetratingly into the health of their patients. They have seen many truths about causes and effects in health and disease - that is what allows you to understand those extra things that make you into an even better healer. I think you are going to find this the most intriguing and absorbing study and, certainly, that is my sincere hope. As you precede, much of what you learn will amaze you and inspire wonder at the ways of the human body and mind. As you tread this very special road, I pass on to you the words that Bernard Jensen gave me years ago when I was his student, inscribed upon the inside cover of his book: “Seek the Higher Values in Life”. DR. LAWRENCE PLASKETT WHAT IS IRIDOLOGY? Iridology is the art of iris analysis. The iris is connected to the brain via the hypothalamus and can give naturopathic read outs on tissue conditions in various parts of the body. With training and practice it is possible to read signs indicative of biochemical, emotional and environmental influences that are hard to determine by other means. We can thus interpret health (and even aspects of personality) by close examination of the eyes, using suitable illumination and a magnifying glass. The close relationship between naturopathic iridology as an assessment tool and nutritional therapy and other naturopathic disciplines continues and grows closer. Now Iridology can make a huge contribution to complementary therapeutic practice and enhanced by our wonderful digital collection of eye photographs, the learning process with the Plaskett International College is a profound and exciting one. We teach Iridology quite separately from other topics and anyone who possesses, or expects to possess, a practitioner's qualification in any therapeutic discipline, may join the course. Course Duration 12 months Study Hours 200 hours Course Content 9 sections Course Fee £495 How Can Iridology Help Practitioners? Examples of how iridology can help practitioners Did you know that some iris features are so very plain that you can see them with the naked eye in ordinary social contact? You can see from two or three feet away in many cases that the person has a toxic digestive system (a strong wide dark ring around the pupil margin). You can often tell that the person has an overactive stomach (a narrow bright white ring very close to the pupil). You can tell when the skin is overlaid with toxins so that the skin's function in excreting toxins from the body is jeopardised (very narrow dark ring around the iris margin). You can tell in some people (rather advanced cases) that they suffer badly from sodium and potassium imbalance and have placed themselves at potential risk from cholesterol accumulation (the so-called corneal arcus, a white or off-white cloudy deposit, usually fairly thick, around the iris margin).  Another example is the ring of spots or 'tophi' represented by the lymphatic rosary. Its mere presence tells one that there is sluggishness in the lymphatic system. When these tophi are darkly pigmented, the situation gives rise to concern for the possible generation of lymphatic illness. Using the precise positioning of iris reflex areas contained on the iris chart, one may distinguish many key points of analysis. Areas of stress and tension can be pinpointed by identifying 'contraction furrows’. Past injuries and adhesions show themselves as contortions of the normally regular and even iris fibres. You can answer questions like:- Is it the pancreas or the liver that is responsible for the trouble? Is the patient's hypertension caused by a defect of or toxic deposits in the particular brain area that is geared to control blood pressure? One of Jensen's rather dramatic illustrations is of the iris of a man who has just been shot. It shows the precise areas of tissue damage within the body and the response is very fast. The number of potential examples is almost without limit. The above may suffice to show the types of things that iridology can do for practitioners. We hope it will help you decide to study Iridology with the Plaskett International College. Course Overview The course covers the nature of iris observation, the nutritive zone, the iris chart, the chronic and acute, the intestinal and stomach zones and nerve collarette, the constitution type, respiratory system, lacunae, open lacuna, inherent weaknesses, the organs of elimination, other organs, special signs, complete diagnosis of a subject. The treatment of the topic follows the principles of Bernard Jensen in the USA. Once the basics have been learnt, the course teachings then extend considerably by bringing in the work of Dorothy Hall and of Dr Josef Deck, both of which are the subject of a special presentation during the course. The published insights of Farida Sharan and Harri Wolf, while not separately presented, also influence the presentation of the course material. Both the Australian School, (Dorothy Hall) and the German School, (Dr Deck/Harri Wolf), offer an added dimension to the study and interpretation of the constitution. PERSONALITY ASPECTS & CONSTITUTIONAL TYPES The study focuses upon the different personality aspects, which show up in different constitutional types. Dorothy Hall gives insights into what contributes to various different types of personality and their emotional and mental responses and their pre-dispositions to health or disease. Different sorts of people can have different priorities, preferences and imperatives built into their very nature from or before birth, sometimes determining the course of their entire lives and their attitudes to the world and to other people. AN EMPATHY BETWEEN PATIENT & PRACTITIONER The course teaches an understanding of these types and facilitates an empathy between patient and practitioner. It shows how people of the differing constitutional types are likely to go out of balance either mentally or emotionally and how their vulnerability to various physical ailments varies. The German School offers a very exciting and precise approach to the constitutional types, which is really quite different, but no less helpful. It highlights variations in the susceptibility to diseases of different organs and systems. THE 3 SCHOOLS OF THOUGHT It is a prime purpose of this course, not only to teach these differing positions, but also to demonstrate how it is that all three of these major schools of Iridology embody different aspects of the truth, how each is individually valuable and how a full and deep understanding of the meaning of 'constitution' can be gained through a sympathetic synthesis of the contributions from all three of these schools. BREAKDOWN OF THE COURSE SECTIONS In total there are 9 sections comprising of text, videos and iris images to study: SECTION 1 GENERAL PRACTICE AND AN ACCOUNT OF THE NUTRITIVE ZONE Areas Covered Iris colour Information that iridology can give us The structure of the eye and the iris Using the iris as an assessment tool The principle of reflex areas The Nutritive Zone Abnormality in the colon The Collarette (autonomic nerve wreath or anw) Diagnosis of the constitution based upon fibre structure Studies on images of real eyes SECTION 2 FEATURES OF THE FIBRES OUTSIDE THE COLLARETTE Areas Covered The general layout of fibres outside the collarette Inherent weaknesses First stage in further deterioration of an inherent weakness The meaning of darkness in the iris The development of discrete – open lacunae Lacunae Further notes about lightness and darkness amongst the fibres Healing lines Crypts Round the iris chart – the left iris Round the iris chart – the right iris Checking which structures and inside and which outside the collarette The organ systems The neural arc reflex SECTION 3 SPECIAL SIGNS Areas covered The corneal arcus (sodium ring, cholesterol ring, lipemic ring) The tophi (also lymphatic tophi or lymphatic rosary) Corneal Arcus The anaemia sign The catarrhal sign Acidity Grey background Scurf rim Circulatory ring Sphincter muscle (also called pupillary sphincter) Pigments (topastible or topolabile) Psoric spots Contrcation furrows Radial furrows SECTION 4 THE CONSTITUTIONS IN RELATION TO PERSONALITY TYPE AND DISEASE DISPOSITION Areas covered Very resilient Resilient average Moderately resilient Mildly resilient SECTION 5 MORE ABOUT WHITE SIGNS Areas covered Revision of distinctions between the different white signs Pictures of irises with white signs, with commentaries Further interpretation of the corneal arcus Further interpretation of the lytophi More general interpretation of the colour white SECTION 6 COLOURS IN THE IRIS AND OTHER SPECIAL SIGNS Areas Covered Yellow pigment in the iris Orange pigment Brown pigment Contraction furrows Radial furrows Psoric spots Pupillary border The “friendly fibrils” sign Summary of remedies SECTION 7 THE CONSTITUTION AND SIGNS ACCORDING TO THE GERMAN SCHOOL Areas Covered The German school of iridology Our approach to teaching the German school Introduction to the German constitutional types The lymphatic constitutions Mixed biliary constitution or biliary constitution Haematogenic (or haematogenous) constitution The way to use information on the German constitutions New signs that are specific to the German school Treatment recommendations for constitutional types SECTION 8  ADVANCED STUDIES OF THE IRIS Areas Covered Further details of the iris chart – its layout and its implications Neural arc reflex Deformation of pupil shape and position Advanced study of fibre separations, sinuosity, injuries & adhesions Lacunae of different shape and appearance The b3 bulge and the pterygium Working with genetically brown eyes SECTION 9  THE CONSULTATION & THE PRACTICALITIES Areas Covered Diagnosing pathology of individual critical organs Personality interpretations based upon the German school Conducting an iridology consultation Practical aspects of iris examination Making drawings of the iris and recording the data The uses, advantages and limitations of iris photography and its place in iridology practice Equipments and techniques of iris photography Using the computer to store and process digital images The interaction of signs Interpreting the whole iris in conjunction with the case study Pointers to treatment Carrying out case histories TESTIMONIALS Here's what students have to say about the course Emma Rubio, Health Coach Spain "As a Health Coach I decided to pursue my studies with the Plaskett College to become a Nutritional Therapist. For that, I am also studying Iridology. I am happy to have a tutor to answer my doubts and I like the flexibility that the College offers me. I love the subject of Iridology and the way it is explained, I also like having some videos of Dr Plaskett teaching Iridology as I admire him." Dr Ezequiel Lafontaine, Iridologist Puerto Rico "I LOVE IRIDOLOGY. I have over 30 iridology books, Italian, French, German, Spanish and English, plus over 4,000 photos from my own practice. I took this course for a refresher course and found the material was second to none." Mrs D. Moothy, Nutritional Therapist Mauritius “The distance learning courses have given me the opportunity to pursue my dreams through a program that was not only flexible and convenient for my schedule, but was also challenging and rewarding. I thoroughly enjoyed the readings and the assignments but most importantly, I enjoyed being able to do things at my pace. I must say that the most exciting and challenging course was the Iridology Diploma, and I am happy that I was able to do well in all the courses."

Immerse will enrich your understanding of the interplay of yin & yang, the elements that make up everything in the universe - water, wood, fire, earth, metal - and what it means to be a fully expressed human being. You are invited to look deep within and engage consciously without.