1928 Courses delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their programming proficiency in Python 3. Overview In this course, you will expand your Python proficiencies. You will: Select an object-oriented programming approach for Python applications. Create object-oriented Python applications. Create a desktop application. Create data-driven applications. Create and secure web service-connected applications. Program Python for data science. Implement unit testing and exception handling. Package an application for distribution. Python continues to be a popular programming language, perhaps owing to its easy learning curve, small code footprint, and versatility for business, web, and scientific uses. Python is useful for developing custom software tools, applications, web services, and cloud applications. In this course, you'll build upon your basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, creating web service-connected apps, performing data science tasks, unit testing, and creating and installing packages and executable applications. Lesson 1: Selecting an Object-Oriented Programming Approach for Python Applications Topic A: Implement Object-Oriented Design Topic B: Leverage the Benefits of Object-Oriented Programming Lesson 2: Creating Object-Oriented Python Applications Topic A: Create a Class Topic B: Use Built-in Methods Topic C: Implement the Factory Design Pattern Lesson 3: Creating a Desktop Application Topic A: Design a Graphical User Interface (GUI) Topic B: Create Interactive Applications Lesson 4: Creating Data-Driven Applications Topic A: Connect to Data Topic B: Store, Update, and Delete Data in a Database Lesson 5: Creating and Securing a Web Service-Connected App Topic A: Select a Network Application Protocol Topic B: Create a RESTful Web Service Topic C: Create a Web Service Client Topic D: Secure Connected Applications Lesson 6: Programming Python for Data Science Topic A: Clean Data with Python Topic B: Visualize Data with Python Topic C: Perform Linear Regression with Machine Learning Lesson 7: Implementing Unit Testing and Exception Handling Topic A: Handle Exceptions Topic B: Write a Unit Test Topic C: Execute a Unit Test Lesson 8: Packaging an Application for Distribution Topic A: Create and Install a Package Topic B: Generate Alternative Distribution Files

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco© Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will learn about the Cisco Contact Center Enterprise (CCE) products and explore features and functionality of the solution including major system components. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Duration 1 Days 6 CPD hours This course is intended for Security operations personnel, including analysts and incident responders Overview By the end of the course, you should be able to meet the following objectives: Utilize Carbon Black EDR throughout an incident Implement a baseline configuration for Carbon Black EDR Determine if an alert is a true or false positive Fully scope out an attack from moment of compromise Describe Carbon Black EDR capabilities available to respond to an incident Create addition detection controls to increase security This course teaches you how to use the VMware Carbon Black© EDR? product during incident response. Using the SANS PICERL framework, you will configure the server and perform an investigation on a possible incident. This course provides guidance on using Carbon Black EDR capabilities throughout an incident with an in-depth, hands-on, scenariobased lab. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black EDR & Incident Response Framework identification and process Preparation Implement the Carbon Black EDR instance according to organizational requirements Identification Use initial detection mechanisms Process alerts Proactive threat hunting Incident determination Containment Incident scoping Artifact collection Investigation Eradication Hash banning Removing artifacts Continuous monitoring Recovery Rebuilding endpoints Getting to a more secure state Lessons Learned Tuning Carbon Black EDR Incident close out

Duration 1 Days 6 CPD hours This course is intended for Report authors wanting to develop interactive report content, or content disconnected from IBM Cognos servers. In this course, participants increase their IBM Cognos Analytics experience by building interactive reports using Active Report controls, which can be distributed to and consumed by users in a disconnected environment, including mobile devices. Introduction to IBM Cognos Active Reports Examine IBM Cognos Active Reports Convert an existing report into an Active Report Add interactions in Active Reports using Active Report connections Create a basic Active Report Examine interactive behavior of Active Report controls Save a report in the IBM Cognos Analytics portal Save an Active Report to an MHT file Save an Active Report as a report template Use an Active Report as a prompt page Understand Active Report security Use Active Report Connections Examine Active Report connections Filter and select in controls using Active Report connections Examine variables Use a single variable to control multiple controls Use multiple variables to show different data in different controls Use Active Report controls to support mobile device usage Active Report Charts & Decks Add charts to active reports Understand and optimize chart behavior Examine decks and data decks Optimize use of decks Review Master Detail relationships Examine RAVE visualizations

Duration 3 Days 18 CPD hours This course is intended for This advanced course is for Infrastructure Specialist, Senior Technical Specialist,Technical Specialist, Support Engineers, and System Architects. Overview Understand the MDM Architecture and how the Physical, Virtual and Hybrid MDM handles a service request Understand the core Workbench features available for the InfoSphere MDM Understand how MDM using OSGi for deploying customizations to the product Create a new Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Service using the Workbench Wizard Create a new Composite Service using a transiant object containing other existing business objects Customize and deploy a Virtual configuration Create a new Virtual Callout Handler Create a new Virtual Composite View Generate new Services based on the Virtual configuration (eSOA) Customize a Hybrid MDM implementation Understand the Adaptive Service Interface (ASI) This course is designed for anyone who wants to get an understanding of how to use and customize the InfoSphere Master Data Management using the InfoSphere MDM Workbench InfoSphere MDM Architecture . OSGi and MDM . Data Additions . Physical Data Extensions . MDM Physical Behavior Extensions . Composite Services . Adaptive Services Interface (ASI) . Virtual Data Model . Virtual Handlers . eSOA Toolkit . Hybrid MDM .

Duration 3 Days 18 CPD hours This course is intended for Salesforce consultants and administrators Overview When you complete this course, you will be able to:Enable Field Service Lightning.Describe the capabilities and components of Field Service Lightning.Know the right questions to ask prior to implementing Field Service Lightning.Understand the steps to successfully implement Field Service Lightning In this hands-on course, you will learn about Field Service Lightning components and even have the opportunity to implement Field Service Lightning for AW Computing, our fictitious company. What is Field Service Lightning? Define Field Service Lightning Identify the challenges of field service management and how FSL can overcome those challenges Describe what connected field service looks like Explain the main components and capabilities of FSL Meet AW Computing Learn about AW Computing Understand the business reason why AW Computing has purchased FSL Plan for Field Service Lightning Learn the essential questions to ask before setting up FSL Consider FSL limitations Set Up Field Service Lightning (Long Module) Set up FSL Components and Managed Package Walk Through the FSL Process by Role View and perform FSL actions as a Service Agent View and perform FSL actions as a Dispatcher View and perform FSL actions as a Field Resource View and run FSL reports as a Supervisor / Manager

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers, engineers, and others including: Cloud administrators , Cloud solution architects , Customer sales engineers , DevOps engineers , Sales engineers , Systems engineers, Technical solutions architects. Overview After taking this course, you should be able to: Explain business and technical challenges of going to the cloud Understand benefits of an application-centric hybrid cloud multicloud management platform Navigate Cisco CloudCenter Suite architecture Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement Describe application lifecycle management and provisioning in cloud Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud The course, Mulitcloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) v1.0 teaches you how to configure simplified orchestration and workflow automation that provides seamless integration within the Cisco© CloudCenter suite. Through lessons and hands-on experiences, you will learn to use the tools of the CloudCenter Suite to streamline business processes, automate tasks, and increase efficiency in business processes. Introducing Cisco CloudCenter Suite Action Orchestrator Cisco CloudCenter Suite Architecture Defining Action Orchestrator User Management and Security Considerations Cisco CloudCenter Suite User Management and Security Defining Cisco CloudCenter Suite Action Orchestrator Adapters Action Orchestrator Adapter Creation Examining Action Orchestrator Integrations and Supported APIs Cisco CloudCenter Suite Action Orchestrator APIs

Duration 2 Days 12 CPD hours This course is intended for Security professionals, System engineers, channel partners, service partners, and end users with at least one year of experience in implementing IT security technologies (Network, Applications, and Systems). Overview This course will enable students to configure, monitor, manage, and optimize the SonicWall Network Security firewall appliances running the new SonicOS 7 to effectively defend against limitless network and cyberthreats and implement SonicWall Boundless Cybersecurity safeguards for seamless protection. Upon completion of the course, students will be able to configure the SonicWall firewall for Secure and Remote Connectivity, Network Optimization, and Advanced Threat Protection. The SonicWall Network Security Administrator (SNSA) for SonicOS 7.0curriculum provides students the required background, knowledge, and hands-on experience to begin designing, implementing, and troubleshooting SonicWall Network Security products. SonicOS 7 is SonicWall?s brand new and most advanced security operating system and is at the core of its latest physical and virtual firewalls, including models from the TZ, NSv, NSa and NSsp Series. SonicOS 7.0 features advanced security, simplified policy management, and critical networking and management capabilities for distributed enterprises and small- to medium-sized businesses with SD-branch support. Course Outline Setting up Basic Firewall Components Unified Threat Management Secure Access Deep Packet Inspection for SSL (DPI-SSL) Content Filtering Services Application Control Scalability and Reliability SD-WAN High Availability Troubleshooting Tools

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting