6366 Courses delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Built for experienced IT Professionals familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment or Citrix Cloud looking to expand their Citrix Virtual Apps and Desktops skills to an advanced level. Potential students include administrators or engineers responsible for the Citrix Apps and Desktop 7 Site. Overview After completing this course you should be able to: Configure Workspace Environment Management to improve the end user environment and virtual resource consumption Implement App Layering skills, for example how to create and administer OS, platform, application, elastic and user layers Migrate to Workspace Environment Management Students will learn to build and combine App Layers to optimize management of your app and desktop images and to implement Workspace Environment Management to improve log-on times, centralize user settings management, and optimize the performance of machines. Students will leave this course with a good understanding of how to manage more complex solutions and features in their Citrix Virtual Apps and Desktop 7 site. Introduction to App Layering App Layering Introduction Architecture and How it Works The OS Layer Creating an OS Layer The Platform Layer Creating a Platform Layer The App Layers Creating App Layers Creating Elastic App and User Layers Elastic App Layering User Layers Deploying a Layered Image using Citrix Virtual Apps and Desktops Using Templates in App Layering Using Layered Images in a Citrix Virtual Apps and Desktops Site Exploring Layer Priority Layer Priority Maintaining an App Layering Environment Updating Layers Maintaining and Updating the App Layering Environment Common App Layering Considerations and Additional Resources Introduction to Workspace Environment Management (WEM) Workspace Environment Management (WEM) Introduction WEM Administration Using WEM to Centralize Environment Management Managing User Resources with WEM Managing Profiles with WEM Managing Endpoints with the WEM Transformer Feature Using WEM for Performance Optimizing Machine Performance with WEM Optimizing User Experience with WEM Using WEM to Secure Environments WEM Security Features Migrating and Upgrading WEM Migrating to WEM Upgrading a WEM Deployment WEM Multi-Location Considerations Additional course details: Nexus Humans CWS-314 Citrix App Layering and WEM Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-314 Citrix App Layering and WEM Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for administrators and engineers. Overview What you'll learn: Prepare the Azure environment for secure integration with Citrix DaaS. Deploy and manage Virtual Delivery Agent machines in Microsoft Azure using Machine Creation Services. Integrate Citrix Cloud and Citrix DaaS with Microsoft Azure Active Directory. Design Machine Catalogs and virtual machines on Microsoft Azure Resource Manager. Provide remote access with Citrix StoreFront and Citrix Gateway on Microsoft Azure. In this course you willLearn to deploy and manage your Citrix DaaS deployment on Microsoft Azure. Gain the skills to plan your machine catalog and virtual machine design based in Microsoft's public cloud and get hands-on practice deploying those machines using Machine Creation Services. You will also learn about additional Azure considerations including maintenance and power management which are critical in a cloud environment. For remote access, you will learn to configure Citrix StoreFront and Citrix Gateway on the Azure platform. This course focuses on Microsoft Azure as a Citrix Cloud resource location however concepts are relevant to both Citrix Cloud and fully managed Citrix DaaS sites. Module 1: Introduction to Citrix DaaS on Microsoft Azure Partnering for Success Module 2: Planning - Citrix DaaS Resource Location on Microsoft Azure Overview of Citrix DaaS Components Creating a Citrix DaaS Deployment Overview Module 3: Planning - Microsoft Azure Overview Azure Virtual Network Structure Azure Virtual Network Connectivity Azure Virtual Resources Azure Active Directory Identity and Access Management Azure Active Directory Options and Considerations Module 4: Planning - Deploying Citrix DaaS on Microsoft Azure Citrix DaaS Resource Locations in Azure Citrix DaaS Components in Azure Creating and Managing Workloads in an Azure Resource Location Module 5: Planning - Provide Access to End Users Providing Access to Resources in Citrix Cloud Citrix Gateway Deployment Options Deploying Citrix Gateway or ADC in Azure GSLB and StoreFront Optimal Gateway in Hybrid Environments Module 6: Rollout - Citrix DaaS Deployment on Microsoft Azure Citrix Workspace App Rollout Preparing Migration of End-Users to Workspace Platform Module 7: Managing - Citrix DaaS Workloads on Microsoft Azure Maintaining Citrix Gateway Backup and Monitoring in Azure Maintaining Master Images in Azure Monitoring VDAs in Manage Console and Azure Module 8: Optimize - Citrix DaaS on Microsoft Azure Managing Azure Costs Using Azure Pricing Calculator - Instructor Demo Student Exercise - Calculate a case Additional course details: Nexus Humans CWS-251 Implement Citrix DaaS on Microsoft Azure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-251 Implement Citrix DaaS on Microsoft Azure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for system administrators, database administrators, and other technical individuals, who manage and implement DB2 10 for z/OS. Administrators of DB2 11 for z/OS can acquire a view of the architecture and fundamental processes required to manage a DB2 11 for z/OS subsystem. Course Outline Start and stop the DB2 subsystem Explain the allocation CLIST used at logon for DB2 data sets Use Set SYSPARM command Locate the Command recognition character for the DB2 subsystem Query the system log to gain knowledge about the IPL process and information in the system log when DB2 is initialized or stopped Explore DB2 Address Spaces information Select the DB2 functions that best satisfy your site requirements Explain the use of RACF for DB2 connection security Explain the use of Roles and Trusted Context Implement security procedures for a DB2 environment Describe the components and address space structure of a DB2 subsystem Explain DB2 Program Flow for all environments Invoke and use DB2 TSO Facilities Use the DB2 Catalog to monitor authorizations Increase the size of the Active Log data sets Explain DB2 Logging Use SET LOG SUSPEND and SET LOG RESUME Use DSNJU004 to Print Log Map Interpret the output of the Print Log Map Utility DSNJU004 Use DSNJU003 to rename DB2 data sets Plan for recovery of a BSDS failure Monitor and control DB2 Explain transaction flow in IMS and CICS Describe the CICS and DB2 environment Make use and implement the extended 10-byte RBA and LRSN

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 3 Days 18 CPD hours This course is intended for This course is intended for network engineers, support personnel, reseller support, and others responsible for implementing Juniper Networks ScreenOS firewall products. Overview After successfully completing this course, you should be able to:Explain the Juniper Networks security architecture.Configure administrative access and options.Back up and restore configuration and ScreenOS files.Configure a ScreenOS device in transparent, route, Network Address Translation (NAT), and IP version 6 (IPv6) modes.Discuss the applications of multiple virtual routers.Configure the Juniper Networks firewall to permit and deny traffic based on user defined policies.Configure advanced policy options.Identify and configure network designs for various types of network address translation.Configure policy-based and route-based VPN tunnels. This course is the first in the ScreenOS curriculum. It is a course that focuses on configuration of the ScreenOS firewall/virtual private network (VPN) products in a variety of situations, including basic administrative access, routing, firewall policies and policy options, address translation, and VPN implementations. The course combines both lecture and labs, with significant time allocated for hands-on experience. Students completing this course should be confident in their ability to configure Juniper Networks firewall/VPN products in a wide range of installations. Chapter 1: Course IntroductionChapter 2: ScreenOS Concepts, Terminology, and PlatformsChapter 3: Initial Connectivity Lab 1: Initial Configuration Chapter 4: Device Management Lab 2: Device Administration Chapter 5: Layer 3 Operations Lab 3: Layer 3 Operations Chapter 6: Basic Policy Configuration Lab 4: Basic Policy Configuration Chapter 7: Policy Options Lab 5: Policy Options Chapter 8: Address Translation Lab 6: Address Translation Chapter 9: VPN ConceptsChapter 10: Policy-Based VPNs Lab 7: Policy-Based VPNs Chapter 11: Route-Based VPNs Lab 8: Route-Based VPNs Chapter 12: IPv6 Lab 9: IPv6 Appendix A: Additional FeaturesAppendix B: Transparent Mode Lab 10: Transparent Mode (Optional) Additional course details: Nexus Humans Configuring Juniper Networks Firewall/IPSec VPN Products training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Configuring Juniper Networks Firewall/IPSec VPN Products course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Conductor and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the AOS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Conductor with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and AOS8 to install and build a complete, secure controller network with multiple SSIDs. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Conductor Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join Mobility Controller with Mobility Conductor Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Conductor GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and Client Insight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the Mobility Conductor dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of AirWave's capabilities for monitoring and diagnosing client, WLAN and AP issues

Duration 1 Days 6 CPD hours This course is intended for This course is intended for working professionals in various job roles, both native and non-native English speakers, who use formal and informal written communications in the course of business, and who seek to improve their grammar usage. Overview In this course, you will develop the skills to coach for results. You will: Define coaching and determine how you want to coach. Build a foundation for coaching. Establish a coaching process. Execute a coaching plan. Coach teams and coach remotely. As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios. Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors. Defining Yourself as a Coach Define Coaching Determine a Coaching Approach Developing Core Coaching Skills Evaluate Performance Develop Essential Interpersonal Skills Establishing a Coaching Process Initiate the Coaching Relationship Agree on a Coaching Plan Executing the Coaching Plan Coach Adjust the Coaching Plan Verify That Goals Have Been Met Coaching in Different Business Scenarios Coach a Team Coach Remotely

Duration 2 Days 12 CPD hours This course is intended for This course is designed for students with previous Citrix ADC experience, and best suited for individuals who will be deploying Citrix Application Delivery Management to administer a Citrix Networking environment or optimize Citrix ADC-managed application delivery traffic. Overview Manage multiple Citrix ADC platforms centrallyOrchestrate configuration changesReport on transactions passing through the Citrix ADC environmentVisualize infrastructure and plan expansion Master the deployment and usage of Citrix Application Delivery Management with this two-day management and optimization course. Students will gain the skills needed to automate and manage network services for scale out of application architectures, and to optimize Citrix ADC-managed application delivery traffic. The curriculum focuses on centrally managing multiple Citrix ADC platforms, orchestrating configuration changes, reporting on transactions, visualizing infrastructure and planning infrastructure expansion. Students will also learn how to implement Citrix ADC features, including caching, frontend optimization, Citrix ADC web logging and TCP/HTTP optimization, to optimize traffic managed by your Citrix networking environment. Citrix Application Delivery Management Introduction An introduction to Application Delivery Management Application Delivery Management Deployment and Configuration Deploying Application Delivery Management in High Availability Application Delivery Management Instance Management Managing and Monitoring Application Delivery Management An introduction to Application Delivery Management Application Delivery Management Deployment and Configuration Deploying Application Delivery Management in High Availability Application Delivery Management Instance Management Managing Citrix ADC Configuration Application Management StyleBooks Configuration Management Citrix ADC Web Logging Understanding Web Traffic Installing and configuring Citrix ADC Web Logging Troubleshooting Citrix ADC Web Logging Citrix ADC Integrated Caching Introduction to Integrated Caching Static and Dynamic Content Request and Response Process Flow Understanding Cache Policies Identifying Content Group Settings Front-End Optimization Improving Content Delivery Front-End Optimization Use Cases Understanding Minification CSS Optimizations Tuning and Optimizations Connections on the Citrix ADC Connection Profiles Queuing on the Citrix ADC Connection Tuning Practices

Duration 4 Days 24 CPD hours This course is intended for The workshop is designed for data scientists who currently use Python or R to work with smaller datasets on a single machine and who need to scale up their analyses and machine learning models to large datasets on distributed clusters. Data engineers and developers with some knowledge of data science and machine learning may also find this workshop useful. Overview Overview of data science and machine learning at scale Overview of the Hadoop ecosystem Working with HDFS data and Hive tables using Hue Introduction to Cloudera Data Science Workbench Overview of Apache Spark 2 Reading and writing data Inspecting data quality Cleansing and transforming data Summarizing and grouping data Combining, splitting, and reshaping data Exploring data Configuring, monitoring, and troubleshooting Spark applications Overview of machine learning in Spark MLlib Extracting, transforming, and selecting features Building and evaluating regression models Building and evaluating classification models Building and evaluating clustering models Cross-validating models and tuning hyperparameters Building machine learning pipelines Deploying machine learning models Spark, Spark SQL, and Spark MLlib PySpark and sparklyr Cloudera Data Science Workbench (CDSW) Hue This workshop covers data science and machine learning workflows at scale using Apache Spark 2 and other key components of the Hadoop ecosystem. The workshop emphasizes the use of data science and machine learning methods to address real-world business challenges. Using scenarios and datasets from a fictional technology company, students discover insights to support critical business decisions and develop data products to transform the business. The material is presented through a sequence of brief lectures, interactive demonstrations, extensive hands-on exercises, and discussions. The Apache Spark demonstrations and exercises are conducted in Python (with PySpark) and R (with sparklyr) using the Cloudera Data Science Workbench (CDSW) environment. The workshop is designed for data scientists who currently use Python or R to work with smaller datasets on a single machine and who need to scale up their analyses and machine learning models to large datasets on distributed clusters. Data engineers and developers with some knowledge of data science and machine learning may also find this workshop useful. Overview of data science and machine learning at scaleOverview of the Hadoop ecosystemWorking with HDFS data and Hive tables using HueIntroduction to Cloudera Data Science WorkbenchOverview of Apache Spark 2Reading and writing dataInspecting data qualityCleansing and transforming dataSummarizing and grouping dataCombining, splitting, and reshaping dataExploring dataConfiguring, monitoring, and troubleshooting Spark applicationsOverview of machine learning in Spark MLlibExtracting, transforming, and selecting featuresBuilding and evauating regression modelsBuilding and evaluating classification modelsBuilding and evaluating clustering modelsCross-validating models and tuning hyperparametersBuilding machine learning pipelinesDeploying machine learning models Additional course details: Nexus Humans Cloudera Data Scientist Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloudera Data Scientist Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This is an intermediate course for experienced DBAs and technical individuals, with experience on other relational database platforms, who plan, implement, and maintain Db2 11.1 for Linux, UNIX, and Windows databases. These skills can also be utilize to support cloud based databases using Db2 on Cloud or Db2 Hosted environments. Overview Please refer to course overview This course teaches you to perform, basic and advanced, database administrative tasks using Db2 11.1. These tasks include creating and populating databases and implementing a logical design to support recovery requirements. The access strategies selected by the Db2 Optimizer will be examined using the Db2 Explain tools. Various diagnostic methods will be presented, including using various db2pd command options. Students will learn how to implement automatic archival for database logs and how to plan a redirected database restore to relocate either selected table spaces or an entire database. The REBUILD option of RESTORE, which can build a database copy with a subset of the tablespaces, will be discussed. We will also cover using the TRANSPORT option of RESTORE to copy schemas of objects between two Db2 databases. The selection of indexes to improve application performance and the use of SQL statements to track database performance and health will be covered. This course provides a quick start to Db2 database administration skills for experienced relational Database Administrators (DBA). Overview of Db2 11Command Line Processor (CLP) and GUI UsageThe Db2 EnvironmentCreating Databases and Data PlacementCreating Database ObjectsMoving DataBackup and RecoveryLocks and ConcurrencyDatabase Maintenance, Monitoring and Problem DeterminationSecurityDatabase Rebuild SupportDb2 Database and Table Space RelocationUsing Explain ToolsUsing Indexes for PerformanceAdvanced Monitoring