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If you mix up your own glazes for your pottery, this course will teach you all about food safety and glaze stability, and understand the underlying chemistry.

Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

How to be a Great Executive Sponsor: Virtual In-House Training This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. And, it will highlight the key personality and other traits that are found in successful Sponsors. Regardless if you're sponsoring an Agile software development project, a construction megaproject, or any other type of project in between, this course will help get you 'hit the ground running' and being an 'impact player' on day one. Various activities and discussions will acquaint you with this important role and what you need to do to become a great executive sponsor. What you Will Learn At the end of this program, you will be able to: Define project success so everyone is 'singing from the same sheet of music' Immediately apply the ten key attributes of a great sponsor on your project Recognize great sponsorship and determine if you're the right fit for the role Practice Sponsorship over the course of the project life cycle by engaging in very specific actions and activities Be a better investment manager by analyzing the behaviors of successful activist investors Foundation Concepts The quantifiable benefits of being an actively engaged Sponsor Sponsor defined Clarence Kelly Johnson and the SR-71 Blackbird: An example of the power of Sponsorship Defining Project Success Project success: More than meeting the triple constraints Benefits management: The Sponsor's focus The Investment - Life-cycle vs. the Project Life-cycle The three questions Sponsors need to ask to define project success 10 Key Attributes of a Great Sponsor 10 Key Attributes of a Great Sponsor The Makings of a Great Sponsor The most important skills and competencies of an executive sponsor What great Sponsors do and when Four Things a Great Sponsor Can Learn from an Activist Investor The story of Outerwall, Inc. and Glen Welling of Engaged Capital, LLC Sponsors and Activist Investors Sponsorship of the 2nd Avenue Subway in Manhattan: A classic textbook example

Higher Intermediate Communication Training in all 4 Integrated Skills: Listening, Speaking, Reading and Writing. Learn REAL language, not "textbook English".

LOOKING FOR: ADULT FICTION, NON-FICTION Una is a Rights Agent at Susanna Lea Associates and am starting to build a client list. She grew up in London and graduated from the University of Cambridge with a BA in English in 2021. At university, Una was particularly interested in contemporary West African and South Asian literature. She started as an agent's assistant at SLA London in 2022 and now handles some translation rights and provides support with editorial work and submissions. Una's favourite reads always set her at ease right away and draws her in with impressive and accessible storytelling, memorable characters or an original hook. Una enjoys writing which expands her worldview, makes her laugh out loud or keeps her on her toes with its twists and turns. She welcomes submissions from debut authors and would be keen to read across a wide range of genres and styles. She is looking for literary, upmarket and book club fiction, and is always drawn to stories that explores the challenges and complexities of love and relationships in all its forms —within families, between friends or in romantic relationships. Una loves the way in which familial relationships are dissected in The Wren, The Wren by Anne Enright and the impact of the local community in Small Worlds by Caleb Azumah Nelson. She is always drawn to novels with a strong sense of community, whether they are unified by geography, culture, or in other unexpected ways. Una has always loved reading international and translated fiction and welcomes submissions from authors writing contemporary fiction that engages with cultures and traditions from around the world, such as in voices of the deities in Freshwater by Akwaeke Emezi or the subversive tales of Sayaka Murata. She is not looking for children’s or YA titles, science fiction or high-concept fantasy, but is open to submissions from authors writing in the speculative fiction space, and books with fantastical or otherworldly elements, be that magical realism or supernatural horror, such as Mona Awad's campus novel with a twist, Bunny. Una would also love to read more writing that engages with the natural world and reminds us of the limitations of human understanding. In non-fiction, Una enjoys books that furthers her understanding of wider societal issues — nature and the environment, culture, and little-known history. Her recent non-fiction favourites are Eve by Cat Bohannon, Doppelgänger by Naomi Klein and Unearthed by Claire Ratinon. Una would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Una is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 22nd September 2025

We are data protection specialists and this is our flagship training programme for Data Protection Officers, Data Protection Managers, Compliance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. It equips current and aspiring data protection officers and data protection managers with knowledge and skills to undertake data protection compliance activities throughout an organisation. It is a valuable course for anybody with data protection compliance responsibilities. The course takes account of the latest developments in this fast moving subject, together with the latest guidance from the ICO and includes real life, practical examples throughout. There are two versions of the course (with the same content and same trainer). The courses priced at £1200 are run by Computer Law Training and lead to the TQUK endorsed certificate. The courses priced at £1440+VAT are run in collaboration with, and are booked through, the Law Society of Scotland and, on successful completion, lead to the TQUK endorsed certificate and a 'Certified Specialist' certification from the Law Society of Scotland. Suitability - Who should attend? The training programme for Data Protection Officers, Data Protection Managers, Compliance Managers, Corporate Governance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is ideal for you if you: Are already undertaking the role of Data Protection Officer Expect to be filling the post of Data Protection Officer in their current employment Are looking for employment as a Data Protection Officer Have, or expect to have, data protection responsibilities in their organisation Need to advise others on data protection compliance Wish to be able to demonstrate verifiable practical skills and learning in this area. It is suitable for those working in: the public sector, the private sector and the third sector. In either case, it will teach participants essential data protection skills and in depth knowledge. Outcome / Qualification etc. Understand the importance of data protection legislation and compliance in the UK and beyond. Interpret key terminology of the UK GDPR and Data Protection Act 2018 (DPA) in a practical context Understand the key obligations of the UK GDPR and DPA Create appropriate policies and procedures necessary for data protection compliance Carry out a data protection audit and gap analysis Develop an action plan to address a data protection gap analysis Respond appropriately to data protection issues arising in an organisation Carry out the duties of a data protection officer Undertake accountability and risk analysis activities Training Course Content Day 1 Data Protection – history and background GDPR Overview What, really, is personal data Purposes & Legal Bases Day 2 Consent Special Categories of Personal Data Data Subject Rights Transparency Requirements Data Processors and Controllers Information Security Obligations Breach Reporting and Recording Day 3 Restricted (International) Transfers Cloud Services Accountability The Personal Data Audit & Record of Processing The “Accountability Portfolio” Data Protection by Design & Default Data Protection Impact Assessments Privacy Enhancing Technologies Data Protection Officers Direct Marketing & Cookies Day 4 Data Protection Act 2018 HR Issues Risk Frameworks Data Protection Governance Day 5 Data Protection Audit Gap Analysis Action Plan Implementation The ICO and Enforcement Brexit and the future (crystal ball!) The European Data Protection Board (EDPB) Questions Course delivery details The course is delivered on Zoom. It lasts 5 days over 3 weeks, 9.30-16.30. The advertised start date is usually a Tuesday which is the first day of the course. The course normally continues on the Thursday of that week, Tuesday and Thursday the following week and one day in the third week: 24, 26, 31 January & 2, 7 February 2023 The one-hour test to obtain the certificate is online by arrangement in the week or two following the course. The trainer for the course is Tim Musson, who has a Master of Laws degree in IT and Telecoms Law, is a Certified Information Privacy Professional (CIPP/E) and a Certified Information Privacy Technologist (CIPT).

This course will allow you to explore the potential of self-service business intelligence using Power BI Desktop to analyse and connect to different sources of data, creating Relationships between those different datasets, Query the data using Shaping and data Modelling, to create Visualizations, and publish Reports to different platforms . Course Objectives At the end of this course you will be able to: Connect to data from different sources. Use the Query Editor Perform Power BI desktop data Shaping and Transformation. Create Power BI desktop Modelling. Create Power BI desktop Visualizations and Reports. ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level and Business Intelligence. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke course Tailored training courses: in in company training, you can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Introduction to Power BI Power BI Jargon explained A quick look at Power BI Desktop A quick look at the Power BI service Helpful resources Power BI and Excel Introduction to using Excel data in Power BI Upload Excel data to Power BI Import Power View and Power Pivot to Power BI Getting started with Power BI Desktop Overview of Power BI Desktop Accessing Help and Helpful resources Connect to data sources in Power BI Desktop Shaping and Transforming Data with Query Editor Introduction to the Query Editor Data Sources Power BI Desktop can Connect to Introduction to Steps and M code Combining Data Using Merge and Append Queries Data Type Properties Working with Delimiters Clean and transform your data with the Query Editor Text Specific Transformation Tools Number Specific Transformation Tools Date Specific Transformation Tools Split and Merge columns Creating an Index Column Adding Conditional Columns Columns From Examples Grouping and Aggregating data Pivoting and Unpivoting Using filters Modeling the data Introduction to modeling your data How to manage your data relationships Create calculated columns Optimizing data models Create calculated measures Show Values As and Quick Measures Create calculated tables Explore your time-based data Introduction to DAX DAX calculation types DAX functions Visualizations Introduction to visuals in Power BI Create and customize simple visualizations Modify colors in charts and visuals Shapes, text boxes, and images Page layout and formatting Group interactions among visualizations Visual hierarchies and drill-down Using custom visualizations Create a KPI Visualization Geo-Data and Maps Reports, Publishing and Sharing Introduction to the Power BI service Quick insights in Power BI Create and configure a dashboard Ask questions of your data with natural language Create custom Q&A suggestions Share dashboards with your organization Introduction to content packs, security, and groups Publish Power BI Desktop reports Print and export dashboards and reports Create groups in Power BI Use content packs Update content packs Publish to web Who is this course for? Who is this course for? This course facilitates you with knowledge on the potential for Power BI Desktop to analyse and connect to different sources of data, creating Relationships between those different datasets, Query the data using Shaping and data Modelling, and to create Visualizations, and publish Reports to different platforms. Requirements Requirements Before attending this course, delegates should have: - A general knowledge of database concepts (fields, records and relationships) - Familiarity with Excel. Career path Career path Business Intelligence Data Analysis ETL & Data Warehousing