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This half day online course will assist candidates in preparing for the forthcoming initial Casework Assistant exam.
This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.
Front-line communication is crucial in shaping the public perception of every organisation. This course helps delegates organise their ideas and communicate clearly and effectively through email. By enhancing written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue. These skills are essential for professionals interacting with the public, as improved communication boosts customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise. Communicate more efficiently in writing, reducing wasted time and increasing profitability. Craft concise, rapport-building messages for internal & external customers, fostering productivity and a positive workplace environment. TOPICS COVERED: Benefits and structure of email; Determining email purpose and planning; Writing effective subject lines and paragraphs; Including relevant details and summarising problems; Proper use of CC and BCC fields; Avoiding common email pitfalls; Proofreading techniques. COURSE FORMAT: This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
Introduction to Celtic Knots – Live Zoom Session Join me for a relaxing and creative hour-long Zoom session where you'll learn the basics of how to create beautiful Celtic knots. Perfect for beginners, this introduction will guide you through simple techniques to start drawing your own intricate designs. No prior experience needed—just bring a pencil, paper, and your curiosity!
🌿 Guided Minds: A 12-Month Meditation Journey Create calm, clarity & connection—one month at a time. Guided Minds is a year-long meditation programme designed to help you build a sustainable, enriching practice through monthly themes, supportive sessions, and practical tools for real life. Whether you're new to meditation or looking to deepen your experience, this programme will guide you with compassion and clarity. 🔁 Programme Format Weekly Live Sessions (Online & In-Person) Monthly Themes & Challenges Guided Meditations & Practices Supportive Community Access to Session Recordings Join monthly or commit to the full journey—the choice is yours. 🌟 Monthly Themes Overview July: Making Meditation a Healthy Habit Learn how to create a sustainable daily practice using breath, posture and science-backed techniques. ✔️ Relaxation response ✔️ Meditation for clarity & calm ✔️ Core practices: breath, posture, stillness ✔️ In-person Session 5: “Pulling It All Together” August: Meditation & Mindfulness Focus on the profound benefits of meditation: ✔️ Stress relief, heart health, immunity ✔️ Slowing ageing, boosting self-compassion ✔️ 3 Principles: Habituation, Wisdom, Openheartedness ✔️ Diamond Dedication Meditation September: Calming a Wandering Mind Tame your busy mind through simple, powerful practices. ✔️ Focused attention vs. mind-wandering ✔️ Thought loops & rumination ✔️ Colour, mantra & visualisation meditations ✔️ Mindfulness of thought October: Creating a Mindful Life Bring mindfulness into everyday moments. ✔️ Living in the now ✔️ Radical acceptance & surrender ✔️ Senses as anchors: sound, touch, breath ✔️ Showing up fully for life November: Meditation for Stress Relief Practical methods to manage stress & emotional overload. ✔️ Good vs. bad stress ✔️ The ego, fight/flight, and impermanence ✔️ Gratitude & visualisation ✔️ Overcoming obstacles to meditation December: Rest & Reflection Warm the heart and calm the mind before the holidays. ✔️ Body-based awareness ✔️ Reviewing your progress ✔️ Meditations for resilience ✔️ Peaceful practices for winter January: Meditation for Positive Emotions Start the year with joy, love, and purpose. ✔️ Heart-opening meditations ✔️ Gratitude & happiness ✔️ Intention-setting with optional cacao ceremony ✔️ Emotional healing & connection February: Meditation for Well-Being A holistic approach to health from the inside out. ✔️ Four foundations of mindfulness ✔️ Forgiveness (including Huna meditations) ✔️ Body-mind connection ✔️ Compassion and curiosity March: Deeper into Meditation Explore advanced techniques with renewed clarity. ✔️ Insight, wisdom, open-heartedness ✔️ Posture & Nine-Cycle Breathing ✔️ Concentration & mental clarity ✔️ Appreciation for life April: Meditation for Relaxation Recharge your nervous system with rest-focused meditations. ✔️ Body scan & breath awareness ✔️ Guided deep relaxation ✔️ Calming anxiety & overactivity ✔️ Rest as a radical act May: The Art of Living Live with intention and reverence. ✔️ Meditation on impermanence & emptiness ✔️ Self-love & emotional nourishment ✔️ Present moment awareness ✔️ Breath as a life companion June: Meditation on Inner Peace End the year rooted, spacious, and unshakable. ✔️ Letting go of resistance ✔️ Unflappability & mental resilience ✔️ Responsibility & self-awareness ✔️ Lasting inner calm and clarity 💷 Pricing Options Online sessions: £10 each In-person sessions: £15 each Join the Guided Minds Meditation Community for £28/month ✓ Includes all sessions (online & in-person) ✓ Unlimited access to recordings ✓ Bonus practices & group support 🌱 Ready to begin? Each month offers a new opportunity to reset, reflect and grow. Join any time, or commit to the full year and transform your relationship with your mind, body and life.
Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost
The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.