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Learn effective strategies and leadership skills to thrive in today's remote work landscape. Elevate your team's performance, no matter where they are located. Course overview Duration: 1 day (6.5 hours) Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management. This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions. Objectives  By the end of the course you will be able to: Identify key actions to take to manage team performance remotely Implement a communications plan for use within the team Allocate tasks to team members to build a culture of teamworking across the different locations Involve your team members in planning team activities Use visits to each location to maximum effect Content Communication to ensure inclusivity How do team members find out the latest news? Identifying what needs to be known by all A team communication plan Effective virtual meetings Manage performance from a distance Principles of Smart Working Involving the team in planning activities Allocating tasks and objectives across the team Identifying areas of expertise Deciding key areas of responsibility per location Identifying, and dealing with, the different levels of performance Maximising time in each location Setting the tone of a visit – from ‘inspection’ to ‘social call’ Considering what team members expect and need from your presence Identifying what needs to be prepared by the team for your visit Making contact with your team members while you are there Action planning Identifying and planning next steps

Getting Started The LLM International Business Law programme delves into the intricate legal aspects of the global business environment, offering a profound understanding of international trade, contracts, and corporate governance. It equips individuals, including legal professionals, with the expertise needed to navigate the complex legal terrain of international business. Anglia Ruskin University provides the LLM International Business Law programme, a comprehensive and specialised postgraduate qualification tailored to meet the needs of legal professionals and graduates seeking advanced knowledge in international business law. This programme builds upon existing legal knowledge and qualifications, enabling students to grasp the intricate legal intricacies of international business transactions, trade, and commerce. With a strong emphasis on practical application, the program equips students with the essential skills to handle the complexities of global business law, covering areas such as international contracts, trade regulations, dispute resolution, and corporate governance. The curriculum is meticulously designed to remain highly relevant to the ever-evolving demands of the international business landscape, ensuring that graduates are well-prepared to tackle global marketplace challenges. Taught by experienced faculty and supported by cutting-edge resources, the LLM International Business Law (Top-Up) program at Anglia Ruskin University presents an exceptional opportunity for legal professionals and aspiring lawyers to enhance their expertise and advance their careers in the dynamic field of international business law. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in International Business Law, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the LLM International Business Law Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Major Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for Advanced Entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - QUALIFI Level 7 Diploma in International Business Law Programme Structure The QUALIFI Level 7 Diploma in International Business Law is made up of 120 credits, which equates to 1200 hours of TQT. Mandatory Units International Trade Law Unit Reference K/617/4822 TQT : 200 Credits : 20 In this unit, learners will be able to understand international sales transactions, environmental analysis while doing international trade, legal issues and financial forecasting processes. Commercial Trust Law Unit Reference M/617/4823 TQT : 200 Credits : 20 This unit explores the law of trusts internationally, comparing doctrine in different jurisdictions and exploring the theoretical implications of such differences. Industrial and Intellectual Property Law Unit Reference T/617/4824 TQT : 200 Credits : 20 This unit aims to introduce learners to knowledge, ability and critical understanding of regulatory and legislative requirements relating to industrial and Intellectual property laws. Law of Financial Crimes Unit Reference T/617/4824 TQT : 200 Credits : 20 Learners will be introduced to current debates, theories and legal practices in the law of financial crimes, such as statutory framework in the financial services regulations and capital market, fraud and theft act, and criminal law regulations. Company Law Unit Reference F/617/4826 TQT : 200 Credits : 20 This unit aims to inform learners about the English Law of registered companies, including private and public limited companies. Legal Research and Research Methods Unit Reference J/617/4827 TQT :100 Credits :10 Learners can cover key topics relating to research problems, conducting literature reviews, referencing, data collection and analysis techniques, and drawing conclusions from the analysed data. Optional Units Corporate Governance - Principles and Practices Unit Reference L/617/4828 TQT :100 Credits :10 This unit aims to develop learners' understanding, knowledge, and skills relating to the governing body's role, principles of corporate governance, various models and theories affecting corporate governance development, management functions, and development of governance codes, regulations and benefits of good governance. International Commercial Arbitration Unit Reference L/650/7069 TQT : 100 Credits :10 This unit aims for learners to explore the regulatory role of arbitration as a method of supra-national dispute resolution using comparative perspectives to explain contrasting regulation methods.   Phase 2- LLM International Business Law Top-Up Programme Structure Major Research Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in International Business Law, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the LLM International Business Law Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Telco Cloud Infrastructure™ architecture Describe the VMware Cloud Director architecture List the infrastructure requirements of ETSI NFV Describe the VMware Cloud Director architecture as Virtualized Infrastructure Manager (VIM) Describe the options associated with VMware cloud providers Explain how organizations are supported in VMware Cloud Director Describe the security model in VMware Cloud Director Configure key networking elements of VMware Cloud Director Manage and monitor resources in VMware Cloud Director Enumerate troubleshooting concepts and Day 2 operations using VMware Cloud Director This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Infrastructure environment. In this course, you are introduced to VMware Cloud Director? as a virtualized infrastructure manager. You will examine ETSI NFV requirements, deployment options, and procedures. You will also deploy virtualized network functions and understand their detailed configuration settings. You will learn how to support organizations as well as set up networking and security using hands-on lab exercises.In addition, you are presented with various types of technical problems in VMware Cloud Director, which you will identify, analyze, and solve through a systematic troubleshooting process. Course Introduction Introductions and course logistics Course objectives Day 0 Operations: VMware Telco Cloud Infrastructure Installation Describe the challenges of the telco cloud Describe the key functions of the telco cloud List the benefits of the VMware Cloud Director based VMware Telco Cloud Infrastructure Describe the VMware Telco Cloud Infrastructure architecture Describe the role of VMware Cloud Director in the VMware Telco Cloud Infrastructure architecture List the VMware Telco Cloud Infrastructure deployment options Describe the VMware Cloud Director architecture List the key VMware components that are part of VMware Cloud Director Describe the key use cases for the VMware Cloud Director based VMware Telco Cloud Infrastructure Day 0 Operations: ETSI NFV Requirements for Cloud Platforms Compare physical and virtual infrastructures List the benefits and challenges of physical infrastructure Describe the types of virtual infrastructure Describe the advantages and components of the NFV infrastructure (NFVI) Explain the role of network virtualization in the NFVI List the requirements of NFVI for VMware Cloud Director Describe the networking options of VMware Cloud Director Describe the key networking use cases Describe requirements of VMware Telco Cloud Automation? for networking Describe the storage options of VMware Cloud Director Describe the key storage use cases Day 1 Operations: Virtualized Infrastructure Manager (VIM) Configuration Explain basic concepts related to VMware Cloud Director Describe the components of the VMware Cloud Director architecture Describe the basic configuration of the VMware Cloud Director architecture Describe virtual data centers or VDCs Explain the role of organization VDCs Describe the relationship between provider VDCs and organization VDCs Describe resources in VMware Cloud Director List the key resource organization Create resource pools Describe how vSAN integrates with VMware Cloud Director Day 1 Operations: Configuring VMware Cloud Director Providers Describe how compute resources are provided to VMware Cloud Director Describe how storage resources are provided to VMware Cloud Director Describe provider VDC requirements and best practices List the requirements of creating VDCs Describe the VNF on-boarding process Create provider VDCs Day 1 Operations: Configuring VMware Cloud Director Organizations Describe VMware Cloud Director organizations Create VMware Cloud Director organizations Navigate through the VMware Cloud Director HTML5 provider portal Describe the VMware Cloud Director organization VDC Navigate through the tenant portal List use cases for a VMware Cloud Director organization VDC List the organization VDC allocation models Describe the types of resources that can be allocated Describe how resources are allocated for an organization Examine the function and requirements of network pools Describe the network types available in VMware Cloud Director (external, organization, and vApp) Create and manage organization VDC networks Describe catalogs Manage an organization?s catalog Populate, share, and publish catalogs Describe vApps Manage access to vApps and catalogs Modify the configuration of vApps and their virtual machines (VMs) Manage organization VDC networking Create affinity and anti-affinity rules Day 1 Operations: Configuring VMware Cloud Director Security Describe role-based access Create custom security roles Describe the directory services in VMware Cloud Director Describe the role of LDAP, SAML, SSL, Kerberos, and OAuth2 with VMware Cloud Director Explain the use of VMware Cloud Director with SSO Day 1 Operations: Configuring VMware Cloud Director Networking List networking options in VMware Cloud Director Describe key networking use cases in VMware Cloud Director Describe the use and placement of VMware NSX© Edge? services gateways in relation to VMware Cloud Director Review routing with the distributed logical router and edge services gateways in combination with VMware Cloud Director Describe firewall management in VMware Cloud Director with edge services gateways and the distributed firewall Describe an overview of VMware NSX-T? Data Center Explain the architecture of NSX-T Data Center Describe VMware Cloud Director supported features of NSX-T Data Center Describe the benefits and challenges of multisite networking List the requirements for multisite networking Describe the benefits and challenges of networking between VDCs List the requirements for networking between VDCs Configure cross-VDC networking Day 2 Operations: VMware Cloud Director Resource Management and Monitoring Identify the key resources that need to be managed with VMware Cloud Director List monitoring options with VMware Cloud Director Explain the resource management and monitoring architecture in VMware Cloud Director Monitor objects from the VMware Cloud Director portal Identify features of VMware vRealize© Operations Manager? Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware vRealize© Operations Management Pack for VMware Cloud Director? Outline the monitoring features of vRealize Operations Manager in VMware Cloud Director Describe the purpose of the vRealize Operations Tenant App for VMware Cloud Director Integrate VMware Cloud Director with the Tenant App Configure the Tenant App for VMware Cloud Director Monitor objects with the Tenant App List the steps to monitor VMware Cloud Director environments with vRealize Operations Manager List the steps to monitor VMware Cloud Director environments with VMware vRealize© Log Insight? List the steps to review historical virtual machine metrics in VMware Cloud Director Examine VMware Cloud Director logs Day 2 Operations: VMware Cloud Director Troubleshooting Identify the features of the VMware Telco Cloud Automation dashboards List the components of the VMware Telco Cloud Automation dashboards Explain the features of fault management in VMware Telco Cloud Director Describe the use of fault management in VMware Cloud Director Describe the use of performance management in VMware Cloud Director Describe the use of logs in VMware Cloud Director Troubleshoot using VMware Cloud Director

Our intensive singing courses are greatly enjoyed by adults who are eager to boost their vocal abilities within a short period. You can either attend to work on a specific aspect of your voice or your overall vocal technique. Expect tremendous progress in a few days of focused studies.

Total SAGE Training (Sage 50 Accounts + Sage Payroll Training) Want to open the door to working in Finance and Accountancy Industry? Starting our Total Sage Training courses will enhance your career potentials and give you the skills and knowledge you need to get started in Finance and Accountancy Industry. Total Sage Training courses are combined with Sage 50 Accounts and Sage Payroll Training. You will receive a CPD Completion Certificate from Osborne Training once you finish the course. You also have an Option to attain Certificate from SAGE(UK) subject to passing the exams. What qualification will I gain for Sage Training Courses? CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Sage 50c Computerised Payroll Course (Level 1) Sage 50c Computerised Payroll Course (Level 2) Sage 50c Computerised Payroll Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

Chapter Novels and Creative Writing English Bootcamp: Charlotte's Web

Introduction to Diabetes (2-Day Course) - Norfolk ICB OnlyThis course is for those from the Norfolk ICB only using the unique booking code. Applicants not using this code nor Identifying themselves as Norfolk ICB employees will not be able to attend.Course Description:These two days of comprehensive training are designed for nurses, nurse associates, pharmacists, paramedics, and other Allied Healthcare Professionals (AHPs), and experienced healthcare assistants (HCAs) who are new to or fairly new to the field of diabetes care. If you've recently started seeing patients with diabetes, or are planning to; this course is tailored to provide you with the fundamental knowledge and skills required to confidently care for individuals with diabetes. The primary focus is on adults with Type 2 diabetes, although key recommendations and signposting for patients with Type 1 diabetes will also be covered.Diabetes presents a significant healthcare challenge, costing the NHS £10 billion each year and impacting patients and their families. Primary care professionals play a pivotal role in managing the ever-increasing numbers of people diagnosed with Type 2 diabetes. Good diabetes care is crucial and aligns with national and local policies supported by robust NICE guidance.These interactive days of learning will incorporate various methods, including case studies, to help you progress from basic knowledge to a more confident and positive approach in reviewing and managing patients with diabetes. 2 Day Introduction to diabetes management in primary care (This is intended to provide an overview the programme may change slightly) DAY ONE 09.15 Coffee and registration 09.30 Introduction and course objectives 09.45 Setting the scene - screening, diagnosis, prediabetes, patho-physiology and symptoms, remission in Type 2 diabetes 10.45 Coffee 11.00 Type 1 Vs Type 2 Diabetes 11.20 Metabolic Syndrome and Diagnostic Criteria 11.45 Diabetes Prevention Programme 12.15 Managing Diabetes in Primary Care and Supporting Lifestyle 12.30 Lunch 13.30 Pharmacological Management of Type 2 Diabetes 14.30 Methods for Monitoring Glucose 14.45 Diabetic Emergencies (hypos, HHS and DKA) 15.15 Sick Day Rules 15.30 Action plan, evaluation, and resources 15.45 Close DAY TWO 09.15 Coffee and registration 09.30 Review progress since Day 1 09.45 Macrovascular Complications 10.15 Modifiable Risk Factors leading to CVD 11.00 Coffee 11.20 Cholesterol & Hypertension Management 12.00 Microvascular Complications 12.30 Lunch 13.30 Diabetes and Emotional Wellbeing 14.30 Case Studies 15.30 Q&A, Evaluations 15.45 CloseKey Learning Outcomes for Both Days:Upon completing this course, participants will be able to:1. Explain the physiology of diabetes and differentiate between Type 1 and Type 2 diabetes.2. Discuss methods for diagnosing diabetes and provide information to individuals newly diagnosed with Type 2 diabetes.3. Describe approaches that support achieving remission in Type 2 diabetes.4. Explain basic advice related to a healthy diet, various dietary approaches, and carbohydrate awareness.5. Discuss the modes of action of commonly used non-insulin medications.6. Identify major complications that may arise in individuals with long-standing diabetes and measures to limit or prevent them.7. Describe key advice for patients regarding the recognition and appropriate treatment of hypoglycaemia.8. Discuss DVLA guidance concerning driving and diabetes.9. Explain the risks of acute hyperglycaemia and provide advice to patients on self-managing illness periods.10. Provide examples of referral pathways to other services such as weight management, secondary care, podiatry, structured education, activity, and psychological services.11. Describe the process of routine foot review and factors influencing diabetic foot risk status.12. Discuss local recommendations for the appropriate use of blood glucose and ketone monitoring.13. Explain the key components and processes of an annual diabetes review and a self-management plan.Join us for this comprehensive 2-day course via Zoom and enhance your ability to provide effective diabetes care within primary care settings.

Payroll courses in London | Online Courses | Distance Learning Course Overview: Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. What support is available? Free high-quality course materials Tutorial support Highly equipped IT lab Student Discount with NUS card Exam fees and exam booking service Personalised individual study plan Specialist Career Management service State of the Art Virtual Learning Campus Free Sage Payroll Software Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime and Weekend sessions for Payroll Training Course from London campus. Online Live - Osborne Training offers Live Online sessions for Sage Payroll Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Benefits for Trainees Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed. State of the Art Virtual Learning Campus Start your own payroll bureau Work in small businesses A payroll career can lead to great things Update your knowledge of Sage payroll Improve your employability prospects A career path into payroll Ideal Continuing Professional Development course Gain a qualification to boost your CV Option to gain IAB accredited qualification Start your training immediately without having to wait for the new term to begin Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam. Syllabus Advanced processing of the payroll for employees Preparation and use of period end HMRC forms and returns preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Processing Payroll Giving Scheme Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Introduction to Auto-enrolment Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.