Courses delivered Live Online

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT

Become a qualified assessor

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

How to do a review of progress with a learner

Course Summary: This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first. Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop? The 3 hour workshop covers the following and learners will be able to: Describe how a club welfare officer works with others to create a child centered environment. Explain how the club welfare officer role fits into the wider safeguarding environment. Apply learning to case studies including sharing good safeguarding practice.

This workshop covers the five main types of payment for exports, from advance payment to open account. It includes the use of Bills of Exchange with and without documents

🌿 Some stories never grow old because they live inside us. The myth of Orpheus and Eurydice is one of them—a tale of love and longing, descent and return. In this online workshop, we’ll journey into the heart of this ancient story, not to retell it, but to walk it, exploring how its themes echo in our own lives. The Story as a healing map When Orpheus descends to the underworld to bring Eurydice back, he crosses the threshold between life and death, holding hope and fear in a single breath. This myth speaks to anyone who has faced loss, endings, or the fragile beauty of change. Through guided practices, rich imagery, and personal mapping, we’ll discover how these ancient pathways can help us navigate our own transitions—showing that every descent carries the seeds of renewal. What You’ll Gain • Myth as a mirror – see Orpheus and Eurydice not only as figures of legend, but as parts of your own inner landscape. • Tools for navigating change – learn gentle, imaginative practices for honoring loss while welcoming new possibilities. • Creative soul-mapping – trace your own journey through guided imagery and expressive exercises, creating a personal map of descent and return. • A sense of connection – to an ancient wisdom tradition, to your own inner voice, and to others who walk this path. Step into the myth. Listen for what it wants to tell you. And return with new insight, beauty, and strength.

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

This video editing workshop equips you with the essential skills to create professional-looking videos for your business, even if you've never edited before.

Learn how to create video content easily using this FREE to use software. Create videos for your business and start improving your marketing. This interactive workshop allows you to ask questions as we progress through the course material.