57 Courses delivered Live Online

If you have a lots of going on in your life and feel a bit lost, craving for some relaxing time and creativity, join me online for an hour of journaling, mindful breathing, drawing and lettering

Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Providing Guidance & Support for MHFAiders: giving reassurance they are not alone. Our MHFAider guidance & support forums are tailored to provide MHFAiders with the clarity they need to excel in their role. We believe it's important to offer a safe space for MHFAiders to discuss their role, while staying up to date with the latest best practices and information. Mental Health First-Aiders and Champions forum for open discussions, guidance, support, and focus topic learning with a registered Mental Health Nurse.

Dermatology focused days have been offered by BBO Training since 2017; we are delighted to be work together with Dermatology Education Partnership Ltd as training providers. The Dermatology Update for Primary Care is particularly relevant for GPs and primary care nurses (and pharmacists) who wish to update knowledge on dermatology care, including evidence-based practice and guidance. You will see the programme moves you through from knowledge and guidance/guidelines updates to patient and practical aspects to then seeing how you can incorporate this knowledge into practice at a local level. The new skills you will learn will enhance patient care and may reduce secondary care referrals. The importance of dermatology care and promotion of skin health is essential in general practice. The Primary Care Dermatology Society states that 10-15% of the primary care workload involves dermatology and that many common skin conditions are managed entirely within the practice setting. This workload continues to increase as on-going changes in funding and the NHS structure move more patient care into the community. Chronic skin conditions have a psychological impact on life and healthy living. Supporting and helping patients with self-management is often the key to treatment success. The Dermatology Update for Primary Care programme is attached together with tear off application slip, which should be returned to me at the above address. The day will be led by Julie Van Onselen, a dermatology adviser, trainer and educator who has 25 years experience as a dermatology nurse practitioner. Frankie Brown will be organising and facilitating the day. Learning Outcomes for 'Dermatology Update' Day for Primary Care Practitioners By the completion of the 'Dermatology Update' Day, attendees, who are experienced and registered healthcare professionals, should be able to: 1. Enhanced Clinical Knowledge and Guidelines Understanding: - Demonstrate a comprehensive understanding of the latest evidence-based information regarding facial skin conditions, including eczema, psoriasis, and other common dermatological concerns. - Synthesize and apply updated clinical guidelines to effectively diagnose and manage facial skin conditions in primary care settings. 2. Application of Evidence-Based Practices: - Apply the acquired knowledge to make informed and evidence-based decisions in the treatment and management of eczema, psoriasis, and other facial skin conditions. - Utilize current guidelines to guide the prescription of appropriate treatment modalities, taking into consideration patient-specific factors  3. Advanced Treatment and Management Strategies: - Assess a wide range of treatment and management options for acne, eczema, and psoriasis, and demonstrate an improved ability to tailor interventions to individual patient needs. - Enhance clinical confidence in recommending suitable therapeutic approaches that align with the latest medical advancements. 4. Enhanced Recognition of Skin Lesions: - Differentiate between various types of benign skin lesions, showcasing improved proficiency in identifying and classifying these conditions accurately. - Display a heightened ability to identify potential indicators of pre-cancerous and skin cancer lesions, enabling timely referrals and appropriate patient management. 5. Introduction to Dermoscopy and Practical Application: - Describe the fundamental principles of dermoscopy and its role in enhancing diagnostic accuracy for various skin conditions. - Participate in a practical dermoscopy session, applying learned techniques to recognize key dermoscopic patterns and features.   6. Confidence in Practical Dermatology Skills: - Demonstrate an increased level of confidence in approaching cases involving facial skin conditions, benign skin lesions, and potential skin cancer concerns. - Employ acquired practical skills, such as dermoscopy, to improve diagnostic accuracy and patient outcomes. 7. Effective Communication and Patient Education: - Communicate effectively with patients regarding diagnosis, treatment plans, and potential outcomes for various facial skin conditions. - Exhibit improved skills in educating patients about self-care strategies, treatment adherence, and monitoring their condition over time. 8. Holistic Patient Care: - Understand the psychosocial impact of facial skin conditions on patients and their quality of life, and integrate this knowledge into patient-centered care strategies. - Approach patient care with a holistic mindset, addressing medical, emotional, and psychological aspects of dermatological conditions. By actively engaging in the 'Dermatology Update' Day, attendees will not only augment their clinical knowledge and skills but also enhance their ability to provide comprehensive and evidence-based care to patients with various dermatological concerns in primary care settings.

The PAM® can make a valuable contribution to assessing a patient’s ability to self care at any given time. This assessment helps support next steps on what would be needed to increase their levels of knowledge, skills and confidence in order to improve their health and wellbeing outcomes. It can be used to tailor interventions to individual needs, significantly increasing the likelihood that people will adopt behaviours that contribute to better health. It can also help commissioners to make available the kinds of interventions needed, especially for those with low levels of activation who have most to gain. Though this course is offered to you fully funded, please make every effort to attend once you have enrolled, or make us aware so that someone else may benefit. Thank you!

Course Overview Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited by City and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. The Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.  Course Content SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide- safety as a first aid approach.  Part 1  Introduction to: the day; programme; ourselves and suicide prevention Stigma, Survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour Versus Outcome of behaviour Possible Causes of Suicidal thoughts Part 2 Suicide – the Ripple Effect Population-based approach to suicide prevention Partnership working Working with attitudes and values “I’m so glad you told me” - Audio visual Part 3 Meeting the needs of a person who is thinking about suicide Suicide-Safety Guide Step 1 – Recognising suicide and asking about suicide Step 2 – Understanding options Part 4 Step 3 – Safeguarding suicide Suicide-safety and self-care The risk assessment approach Suicide and suicide gestures Future learning Format Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practice session, mini lectures, group work and audio-visual presentations. This is a highly interactive and emotionally engaging learning experience.  Pre-training requirement No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.  Who should attend?  Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.  Accreditation Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of £85 per person. This involves completion of a written assignment.

Mental Health First Aid (MHFAider) is an internationally recognised training course that teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We don't teach people to be therapists, but we do teach people how to respond in a crisis, and how to reach out before a crisis happens. The training gives people tools to support themselves and each other, so everyone can talk about mental health and seek help when needed. As an MHFAider you will be able to: Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other support Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the role in depth, including boundaries and confidentiality Practise self-care This course is ideal for those who would like to become an MHFAider to: Gain the knowledge and skills to spot signs of people experiencing poor mental health Be confident starting a conversation and signpost a person to appropriate support Alongside the best evidence-based Mental Health First Aid (MHFA) training, MHFAiders are also provided with three-year access to ongoing learning and support through the MHFAider Support App 1 Introduction to MHFAider (3 hours 30 mins) MHFA and the MHFAider role Introduction to the MHFAider Action Plan 'ALGEE' What is Mental Health? Helpful and unhelpful language Undersign our Frame of Reference, understanding how we make sense of the world Understanding stress & the Stress Container 2 Understanding Mental Health (4 hours) What influences mental health? The Mental Health Continuum What is anxiety? What is a traumatic event? Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? MHFA conversation practice 3 MHFAider in practice (4 hours) Applying ALGEE What is depression? What is suicide? What is psychosis? MHFA conversation practice 4 Next steps (3 hours) Recovery and lived experience Applying ALGEE Boundaries in the MHFAider role MHFA conversation practice Moving forward in the MHFAider role and your MHFA action plan Self-care

78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

Have you always been intrigued by dreamcatchers and want to learn the art of weaving your own, or do you know someone who loves them and want to gift them one? This ancient art is has gone through a lot of morphism and yet the old techniques are still here as always. Learn to weave a traditional dreamcatcher.