47 Courses delivered Live Online

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.

In this live course, I share my insights from my experience as a school librarian and governors’ clerk, into how teachers use children's books in the classroom, what they are looking for in school visits and how to prepare for them. I will be joined by voice coach, Cat Clancy, and confidence coach, Vie Portland.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Overview Identify the key components involved in Field Service Implementations. Define the products and services that will be delivered to customers. Determine which pricing options to use in specific scenarios. Determine which resources are required. Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals. Configure Field Service Introduction to configuring Field Service Defining products and services Defining tax codes Resource Scheduling Configuration Mapping and location information Configuring resource components Defining account preferences Defining and Configuring Bookable Resources Defining bookable resources Resource pools, crews and facilities Configure Incidents Creating an incident Using service tasks Inventory and Work Order Management Configure Field Service work orders Creating work orders Managing work orders Field Service Agreements Using Field Service agreements Set up bookings Set up invoices Inventory and Purchasing Manage customer assets Manage inventory Purchasing and returns Field Service Mobile Mobile client overview Install and deploy Field Service mobile projects Manage mobile projects Deploy the mobile client Universal Resource Scheduling URS overview and configuration Enabling entities for URS Customize entities for URS Managing Scheduling Options Using the schedule board Schedule items Rescheduling and substituting resources Crew and pool scheduling Customizing the Schedule Board Configure the board Create additional schedule boards Use views to enhance the schedule board Configuring schedule board queries and filters Working with requirement groups Advanced Scheduling Options Working with resource scheduling optimization Defining optimization goals Defining optimization scopes Defining optimization profiles Single resource scheduling Additional course details: Nexus Humans MB-240T00 Dynamics 365 for Field Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-240T00 Dynamics 365 for Field Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Taking Your Book To School® Walkie-talkie Style! Access to me for a full day, 9–5, to move your book closer to school. So, you’ve written a children's book and now you’re trying to get it from your shelf to the classroom and into the hands of children … Now what? You know that schools are the gatekeepers of your target market: children and their families and you know that teachers and school visits should be on your radar. How do you get in, though?

•The Online NLP Practitioner Training is a comprehensive program that will provide you with the tools and techniques you need to overcome your chronic pain and mental health conditions. • The program includes a printable digital copy of the NLP Practitioner Manual, access to the video recording of the training, ‘live’ online demonstrations of the techniques in action on yourself, online support for one year by way of group calls, and assistance set up your business website. • This program is perfect for anyone who wants to achieve positive change in their lives! Whether you’re a self-starter who is interested in self-development or a professional who is seeking career development and job fulfilment.

Master Xero accounting & bookkeeping with this CPD-accredited Level 7 course. Gain skills in invoicing, payroll, VAT returns & financial management.

In this webinar, we will explore the power of customer reviews and how they can significantly impact your reputation and attract more customers to your business. Join us as we delve into the strategies and best practices for leveraging reviews to enhance your online presence and ultimately drive growth. Whether you're a small business owner, a marketer, or a customer service professional, this webinar will provide you with valuable insights and actionable tips to optimise your review management approach.

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Data Consultants/Managers, and Solution Architects. Overview Students will set up and deliver their own master data from SAP ERP to SAP SCM (APO), and make any necessary master data enhancements to ensure proper planning results in APO.Students will complete the modeling of their supply chain by creating APO master data that is necessary to activate a fully functional Supply Chain in APO. In this course, students learn how to set up and configure the standard interface between the SAP ERP system and SAP SCM with focus on SAP APO. Integration for Supply Chain Modeling Integrating SAP ERP and SAP SCM Configuring an Integration Model Using Monitoring and Error-Processing Tools Setting Up Incremental Data Transfers for Master Data Changes Organizing Integration Models Performing Routine Operations with Background Processing Supply Chain Locations Managing Locations Integrating Plant Data Integrating MRP Areas Managing Transportation Zones Integrating Customers as Locations Integrating Vendors as Locations Integrating Factory Calendars and Time Streams Supply Chain Products Integrating Products Maintaining Product Data External Procurements Relationships Integrating Purchasing Information Records Integrating Scheduling Agreements Network Modeling Creating Means of Transportation Creating Transportation Lanes Supply Chain Resources Integrating Production Resources Creating Supply Chain Management (SCM)-Specific Resources Integrating Capacity Variants Integrating Setup Groups and Matrices Manufacturing Process Modeling Preparing Integration of Master Data Mapping Bill of Materials (BOM) Fields Mapping the Routings Fields Integrating Production Master Data Transferring a Master Recipe to a Production Process Model (PPM) Transferring Characteristics and Classes Quota Arrangement Creating Quota Arrangements Supply Chain Modeling Creating an SAP liveCache Model Creating a Version in SAP SCM Using the Supply Chain Engineer (SCE) Transactional Data Integration Integrating Transactional Data Supply Chain Subcontracting Preparing Master Data for Subcontracting

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan