3973 Courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is intended for administrators in a Microsoft-centric environment who want to build reusable units of automation, automate business processes, and enable less-technical colleagues to accomplish administrative tasks. Overview Describe the correct patterns for building modularized tools in Windows PowerShell Build highly modularized functions that comply with native PowerShell patterns Build controller scripts that expose user interfaces and automate business processes Manage data in a variety of formats Write automated tests for tools Debug tools This course covers advanced Windows PowerShell topics, with an emphasis on building reusable tools. Students are introduced to workflow, engage in best practices, and learn a variety of script development and toolmaking techniques. Tool Design Tools do one thing Tools are flexible Tools look native Start with a Command Why start with a command? Discovery and experimentation Build a Basic Function and Module Start with a basic function Create a script module Check prerequisites Run the new command Adding CmdletBinding and Parameterizing About CmdletBinding and common parameters Accepting pipeline input Mandatory-ness Parameter validation Parmeter aliases Emitting Objects as Output Assembling information Constructing and emitting output Quick tests An Interlude: Changing Your Approach Examining a script Critiquing a script Revising the script Using Verbose, Warning, and Informational Output Knowing the six channels Adding verbose and warning output Doing more with verbose output Informational output Comment-Based Help Where to put your help Getting started Going further with comment-based help Broken help Handling Errors Understanding errors and exceptions Bad handling Two reasons for exception handling Handling exceptions in our tool Capturing the actual exception Handling exceptions for non-commands Going further with exception handling Deprecated exception handling Basic Debugging Two kinds of bugs The ultimate goal of debugging Developing assumptions Write-Debug Set-PSBreakpoint The PowerShell ISE Going Deeper with Parameters Parameter positions Validation Multiple parameter sets Value from remaining arguments Help messages Aliases More CmdletBinding Writing Full Help External help Using PlatyPs Supporting online help ?About? topics Making your help updatable Unit Testing Your Code Sketching out the test Making something to test Expanding the test Going further with Pester Extending Output Types Understanding types The Extensible Type System Extending an object Using Update-TypeData Analyzing Your Script Performing a basic analysis Analyzing the analysis Publishing Your Tools Begin with a manifest Publishing to PowerShell Gallery Publishing to private repositories Basic Controllers: Automation Scripts and Menus Building a menu Using UIChoice Writing a process controller Proxy Functions A proxy example Creating the proxy base Modifying the proxy Adding or removing parameters Working with XML Data Simple: CliXML Importing native XML ConvertTo-XML Creating native XML from scratch Working with JSON Data Converting to JSON Converting from JSON Working with SQL Server Data SQL Server terminology and facts Connecting to the server and database Writing a query Running a query Invoke-SqlCmd Thinking about tool design patterns Design tools that use SQL Server for data storage Final Exam Lab problem Break down the problem Do the design Test the commands Code the tool

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders. On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape. Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions. Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics

Live online took hold in 2020 and is a highly interactive, engaging and effective training medium, if it’s done right. Let us give your staff the key skills they need to make their virtual training learner-centred, by building a psychologically safe environment plus using online training tools such as break-out rooms, slides, video and whiteboards. Courses include: Key elements of a successful live online training session Knowing your audience Technology vs technique Blended/flipped/hybrid learning Making your activities and materials online-friendly Effective planning for live online sessions Timing live online training sessions

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard. In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions. Join this webinar to gather some useful tips that will help you create meaningful connections.

What are the aims of this course? What learning disability is and isn't The facts of learning disabilities What barriers people with learning disabilities face Medical barriers Societal barriers How to support people with learning disabilities

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

One of the criticisms levelled at the Real Estate sector is that it has traditionally been a well-connected space, with entry to it dictated by who you know, rather than what you know. With many University degrees in Real Estate teaching theoretical knowledge, how can you articulate this experience on a CV, and obtain greater practical experience with skills like modelling capabilities? In this webinar, Directors at Cobalt Recruitment, Maria Sinclair and Tom Enefer, will go through what new entrants to the Real Estate sector need to have on their CV and the avenues they can take to get more practical experience, including: - How you can communicate your education and modules studied effectively with employers - Tips to make your CV stand out - The industry apprenticeships available - Relevant internships on offer - The university sandwich year placements there are - Courses you can take to get a better understanding of the sector

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is for individuals who need to write clearly and concisely in a professional environment. Overview In this course, you will organize and write effective business documents. You will: Identify techniques to write effective business communication. Write electronic communication that is clear, concise, and appropriate in a business context. Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience. Use your writing and diplomatic skills to create formal business letters. Use basic persuasive strategies that will allow you to plan and deliver effective proposals. Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact. Lesson 1: Writing Effective Business Communication Topic A: Write Strong Sentences Topic B: Organize Your Content Topic C: Analyze Your Audience Lesson 2: Writing Email and Other Electronic Communication Topic A: Write an Email Topic B: Write Instant Messages and Text Messages Lesson 3: Writing Common Business Documents Topic A: Write an Internal Announcement Topic B: Write a Routine Request Topic C: Write a Response to Routine Requests Topic D: Write a Complaint Topic E: Write a Positive Response to Customer Complaints Topic F: Write Bad-News Messages Lesson 4: Writing a Business Letter Topic A: Write a Business Letter Topic B: Write a Thank-You Letter Lesson 5: Writing Business Proposals Topic A: Persuade Your Audience Topic B: Write an Executive Summary Topic C: Use Visuals Additional course details: Nexus Humans Effective Business Writing (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Business Writing (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.